Latest news with #BahrainInternationalAirport
Daily Tribune
9 hours ago
- Business
- Daily Tribune
Bahrain Airport Services (BAS) Implements Comprehensive Operational Plan Ahead of Peak Travel Season
As part of its ongoing commitment to operational excellence and enhancing customer service, Bahrain Airport Services (BAS), a leading aviation services provider in the Kingdom of Bahrain, has announced the implementation of a comprehensive action plan in preparation for the upcoming peak travel season. The initiative comes in anticipation of increased passenger flow during the Hajj pilgrimage, Eid Al-Adha holidays, and the summer vacation period, spanning from June through August. The objective is to ensure seamless airport operations, improve overall efficiency, and provide a safe and comfortable travel experience at Bahrain International Airport. Enhanced Operational Capacity and Coordination BAS has introduced a series of advanced operational measures, including increased handling capacity, the deployment of additional staff at key operational points, and the activation of robust logistical support plans. The company has also optimized its baggage handling systems and passenger flow procedures. In a bid to ensure uninterrupted services, BAS has intensified coordination with government entities and airline partners, aimed at boosting service quality and accelerating decision-making processes throughout the travel season. Customer Service Excellence As part of its customer-centric approach, BAS has trained over 400 front-line employees under the 'Customer Service Excellence' program, held in collaboration with the EMiC Institute and led by aviation industry experts. The program focused on enhancing communication skills, time management, stress handling, and teamwork through a series of interactive internal workshops—empowering employees to perform efficiently in a dynamic work environment. Talent Development and Workforce Expansion In a drive to nurture talent and strengthen operational teams, BAS recruited over 60 new employees and onboarded more than 30 interns across key departments including Human Resources, IT, Ground Equipment Support, Training, and Finance. The new hires include 14 staff members for catering services and 50 for airside operations and passenger terminal services. To ensure seamless integration, BAS implemented a proactive recruitment strategy, allowing ample time for new staff training and team assimilation ahead of the travel rush. Airside Readiness and Ground Operations To enhance the efficiency of airside operations, BAS focused on improving employee communication skills and reviewed workforce deployment plans in line with aircraft and passenger movement intensity. A comprehensive assessment of ground support equipment readiness was conducted, alongside updated transport and shift schedules to ensure optimal resource allocation. Dedicated compliance, audit, and on-ground supervisory teams have been established to maintain high service levels and address any operational challenges in real-time. Leadership Remarks Commenting on the preparations, Mr. Nabeel Khalid Kanoo, Chairman of BAS, stated: 'We take great pride in the readiness and professionalism of our team as we approach a critical operational period. Peak seasons are a true test of our planning and responsiveness, and we have met the challenge through early coordination, strengthened teams, and high operational standards. These achievements reflect our staff's expertise and reaffirm our commitment to positioning Bahrain as a leading regional aviation hub.'
Daily Tribune
9 hours ago
- Daily Tribune
A Fur-Real experience
This dog landed at Bahrain International Airport with an Arab family, arriving from a destination just three hours away. The pet had all travel documents in place — permits, health checks, and approvals — and passed through airport checks without issue. But the moment the plane touched down; things took an unexpected turn. The airline decided not to release the dog. No reason was given. No one informed the family. Instead, the dog was quietly put on the next outbound flight. These details came to light when the Minor Commercial Court ordered the state-owned airline to pay BD1,275 in damages. According to court files, the airline had accepted the pet for travel, but refused to hand it over on arrival. With no explanation, the crew member blocked the release and the animal was flown back the next day. The devastated family, unable to act, had to arrange care for the dog overseas. It took nearly a month to get a new permit and bring the animal back to Bahrain. The whole ordeal cost them over Euro2,500. The case was brought before the court by the dog's owner, represented by lawyer Rabab Mahdi. She told the court the family had planned the trip well in advance — including the pet's journey — and had followed all required procedures. The airline, she said, failed to provide any justification for its decision. The children were left distressed and the family was forced to hire a pet care company abroad until the dog could be returned. Later, the airline admitted fault in an email. It offered to refund the pet's ticket and provide a discount on future flights. But that didn't come close to covering the losses — prompting legal action. A witness told the court she had contacted the airline's call centre before travel and was advised to complete the booking at the airport. Bahrain Airport confirmed there was no issue with the pet's entry. The court said the airline had accepted the dog for transport to Bahrain, then refused to release it without explanation. It did not dispute the facts or prove any fault on the claimant's part. The airline also failed to show it had taken any steps to prevent the harm or that doing so was impossible. The owner submitted payment records showing Euro2,600 spent on care, transport, and new bookings. The court ordered the airline to pay BD1,275.980 in compensation.
Daily Tribune
a day ago
- Business
- Daily Tribune
Singapore travel soars sevenfold at Bahrain Airport in April
Bahrain International Airport recorded 808,793 passengers in April, as traffic to several destinations more than doubled compared to the same month last year. The route to Singapore saw the steepest rise, with 11,476 passengers travelling there, up more than sevenfold from April 2024. The United Arab Emirates, with Sharjah and Dubai combined, accounted for the highest volume at 125,094 passengers, a rise of 12 per cent. Doha followed with 44,703 passengers, up by 20 per cent. Bengaluru recorded 14,732 passengers, marking an increase of 108 per cent. Departing passengers numbered 398,294, while 409,646 arrived. A further 853 travelled through the airport as transit passengers. Aircraft movements totalled 8,533. These included 4,266 departures and 4,267 arrivals. Another 42,509 aircraft passed through Bahraini airspace without landing. Cargo volumes also rose. The airport handled 32,973 tonnes in total, including 13,337 tonnes of imports, 9,196 tonnes of exports and 10,440 tonnes in transit. The data, published by the Ministry of Transportation and Telecommunications, showed steady growth across all sectors of air traffic.
Daily Tribune
a day ago
- Daily Tribune
High Court of Appeal overturns woman's drug smuggling acquittal
A woman who told police she had come to Bahrain to see her husband has been jailed for five years after the High Court of Appeal overturned a decision that had spared her punishment for smuggling methamphetamine. The court also imposed a fine of BD3,000 and ordered her deportation once her sentence is complete. The Public Prosecution had challenged the earlier verdict, arguing she did not meet the legal bar for leniency. Customs officers found the drug, which is banned under Bahraini law, during a search of her luggage after she arrived at Bahrain International Airport from abroad. She denied knowing anything about it and said she was in the country to reunite with her husband, who lives locally. She gave police his details and he was tracked down for questioning. He also denied any link to the drugs. Prosecutors charged her with importing and possessing a psychoactive substance with intent to sell in circumstances not permitted by law. The man was charged with aiding and abetting. The lower court sentenced him to five years in prison, imposed a BD3,000 fine, and ordered his deportation. It let the woman off, citing her cooperation with police and the information she gave about the man. That ruling was brought before the Court of Appeal, which found the woman's assistance to be insufficient.
Gulf Insider
2 days ago
- Gulf Insider
Three Held For Attempting To Smuggle Drugs
Authorities at Bahrain International Airport have thwarted an attempt to smuggle a significant quantity of drugs into the Kingdom, arresting three Asian nationals upon their arrival, according to a statement from the Airports Customs Department. These individuals were found in possession of more than half a kilogram of heroin. The total market value of the seized drugs is estimated at BD185,500. Also read: Lift Access And Braille Buttons Approved For Taller Buildings 10 minutes ago 17 minutes ago 16 hours ago
