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Closer to Your Candidates: Sapia.ai Unveils Discover Insights for Live Diversity and Experience Tracking
Closer to Your Candidates: Sapia.ai Unveils Discover Insights for Live Diversity and Experience Tracking

Business Wire

time5 days ago

  • Business
  • Business Wire

Closer to Your Candidates: Sapia.ai Unveils Discover Insights for Live Diversity and Experience Tracking

LONDON--(BUSINESS WIRE)-- the pioneer in ethical, AI-powered hiring, today announced the launch of Discover Insights, a real-time analytics suite that puts candidate experience, diversity, and performance data in the hands of every hiring leader and makes it actionable. 'Measuring inclusion and experience in real time, and linking that to outcomes, changes how hiring teams work' Share With Discover Insights, talent teams can finally measure inclusion and experience alongside hiring performance, answering questions that drive results: Is our attraction spend bringing the right candidates? Are we engaging and retaining them through the funnel? Are we delivering a fair, consistent experience for all? One view of performance, experience, and equity Discover Insights combines Candidate Experience Dashboard and Diversity Dashboard with live funnel and efficiency metrics. Hiring teams see who is applying, progressing, and being hired, how journeys differ across demographics, and what candidates are saying, in their own words. 'Measuring inclusion and experience in real time, linked to outcomes, changes how hiring teams work,' said Barb Hyman, CEO and founder of 'You can see where diverse talent is dropping out, how sentiment is shifting, and act before you lose great people.' From data to action Every dashboard is built for action: Track representation and fairness at every stage Pinpoint where diverse talent drops out Monitor brand advocacy, satisfaction, and engagement Quantify ROI from automation and efficiency gains Share proof of fair, effective hiring with boards, regulators, and executives Built on FAIR™ Framework and privacy-by-design principles, Discover Insights empowers every hiring stakeholder with a shared, transparent view of what's working and what needs to change. Hiring is no longer a black box. Now it's a live feedback loop. About is building the world's most intelligent hiring engine, bringing science, speed, and fairness to every people decision. Trusted by global brands like BT Group, Woolworths, and Qantas, we replace outdated hiring processes with a closed-loop system: from job design (JAS™) to structured interviews (Chat Pro) to workforce intelligence (Tia). With 7 million+ interviews completed in 50+ languages, redefines hiring for scale, inclusion, and insight through a chat experience candidates love. We don't automate the status quo. We're replacing it.

Bunnings is slammed for 'dehumanising' move: 'You are treated like a number'
Bunnings is slammed for 'dehumanising' move: 'You are treated like a number'

Daily Mail​

time23-06-2025

  • Business
  • Daily Mail​

Bunnings is slammed for 'dehumanising' move: 'You are treated like a number'

Bunnings has come under fire as it becomes one of several large Australian retailers to use artificial intelligence in its recruitment process. The application process involves a chat and video interview powered by Sapia AI, a tool designed to screen candidates. According to Sapia's website, the technology was 'built on the foundation of making hiring inclusive, efficient and effective'. Bunnings describes the AI interview as comparable to a traditional phone interview with a recruiter, but highlights several benefits. 'You can take all the time you need and edit your answers until you're happy with them,' the company explains in its FAQ for job applicants. 'There are usually five questions, and most people finish in about 30 minutes.' For those who don't have access to the required technology, Bunnings reassures candidates they 'can arrange an alternative format for you to complete the same interview questions'. The retailer emphasises that the AI interview is designed to be fair and impartial, focusing solely on responses to a standardised set of questions. Sapia is used by a number of businesses across Australia, including Woolworths, Qantas, David Jones, Suncorp and Starbucks. It was founded by Barb Hyman, a former HR executive who is based in Melbourne. Sapia claims that companies using its software are saving up to 20 hours a week in recruitment time, while also cutting the time-to-hire in half. They report a 90 per cent satisfaction rate among job applicants. Recruiter Tammie Ballis, who owns Realistic Careers, expressed scepticism about the approach, calling it 'dehumanising'. 'It's a cost-cutting feature, it's also a screening tool,' she told Daily Mail Australia. 'You are treated like a number now more than ever, especially if you are applying to jobs for the big retailers.' She did acknowledge that businesses were trying to save money, saying the HR process is often 'expensive'. A screenshot of a job advertisement promoting the use of Sapia AI was shared to Reddit where social media users were divided 'My suggestion to you as a recruiter is don't touch the big retailers, you are more likely to get a personal and human experience when applying to a small or medium sized business,' Ms Ballis said. A screenshot of a job advertisement promoting the use of Sapia AI was shared to Reddit, where social media users slammed the change. 'Pro-tip: If they were actually interested in hiring you, they'd speak to you in person. Don't put up with this dehumanising c***,' one wrote. 'We're cooked,' another wrote. 'It won't be long before people are selling optimal answers for AI interviews, it'll be like SEO for Google,' a third added. 'As long as someone knows the key words/phrases they'll nail the interview.'

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