Latest news with #Barot
Time of India
17-05-2025
- Time of India
Cash ‘rains' as snatching bid at UP dhaba runs into rough weather; locals return businessman's Rs 5.65 lakh
Video grab shows people collecting currency notes scattered on the road PRAYAGRAJ : In a bizarre episode reminiscent of a scene from popular Netflix series Money Heist, a sudden shower of currency notes stunned onlookers and customers at a dhaba on Prayagraj-Kanpur highway in Uttar Pradesh's Kaushambi district -till they realised the 'windfall' had come from a snatching bid having run into rough weather. As the cash flew around Jaiswal Dhaba late Thursday evening, it sparked a mad scramble to collect the money with hardly a thought about where the notes came from. But the bigger surprise, a pleasant one, came later when cops and Good Samaritans appealed to people to return the cash to its rightful owner, Bhavesh Kumar Barot , explaining to them he had been the victim of the snatching attempt. They returned -every single one of them -the full stash of Rs 5.65 lakh. Police said Gujarat-based businessman Barot had collected payments in Prayagraj and was headed to Delhi on a bus that had stopped at the eatery around 9.15pm. As the snatcher took away his bag filled with the cash, it burst open and the notes spilled out, scattering in the wind and leading to the scrum. His plan thwarted, the snatcher fled. Cops, alerted about the crime, arrived soon after and intervened to ensure Barot got his cash back from the people who had collected it. In a heartwarming display of community spirit, co-passengers and staff at the dhaba also joined the recovery effort. Many scoped up the scattered cash and handed them back to Barot along with some of other items that had fallen out.
Mint
17-05-2025
- Mint
A thief, flying cash, and a twist - UP dhaba crowd returns every note
In an incident that seemed straight out of the Netflix crime drama 'Money Heist', a surreal 'rain' of currency stunned people at the Jaiswal Dhaba, located along the Prayagraj-Kanpur highway in Uttar Pradesh's Kaushambi district. What initially appeared to be a bizarre stroke of luck for diners and travellers soon unravelled into the dramatic aftermath of a foiled theft attempt. The peculiar scene unfolded around 9:15pm on Thursday when Bhavesh Kumar Barot, a businessman from Gujarat, was en route to Delhi after concluding business dealings in Prayagraj. Travelling aboard a luxury coach, Barot alighted with fellow passengers at the dhaba for a short refreshment halt. It was during this brief stop that an unidentified thief made a sudden attempt to snatch Barot's bag, which was reportedly stuffed with cash amounting to ₹ 5.65 lakh, TOI reported. In the chaos that ensued, the bag burst open, releasing a flurry of currency notes into the air. A strong gust of wind carried the notes in multiple directions, creating an astonishing sight that instantly drew the attention of bystanders and diners. As people scrambled to collect the airborne cash, what looked like a scene of opportunism quickly turned into an unexpected display of public conscience. Once local authorities and members of the public were made aware of the true nature of the incident, an appeal was made - both by the police and by good samaritans present at the dhaba - for people to return the money to its rightful owner. In a show of honesty, "every single one of them—and all of it!" was handed back to Barot, according to the police. Speaking to the media, Barot expressed heartfelt appreciation for the integrity shown by the public and his co-passengers. He credited the swift and sincere efforts of the dhaba staff and fellow travellers for helping him recover the entirety of his belongings, including clothing that had also fallen from the bag during the scuffle. Meanwhile, Kokhraj police have launched an investigation and registered an FIR against the unknown culprit under section 62 of the BNS (attempt to commit offence). Authorities are reviewing available CCTV footage and questioning witnesses in an effort to identify and apprehend the perpetrator.
Time of India
16-05-2025
- Time of India
When cash ‘rained' at a dhaba & goodness flowed thereafter!
Prayagraj: In a bizarre incident reminiscent of a scene from the popular Netflix series 'Money Heist', a sudden 'rain' of cash surprised onlookers, passengers, and customers at Jaiswal Dhaba on the Prayagraj-Kanpur highway in Uttar Pradesh's Kaushambi district. Well, it later turned out to be a heist bid actually. The unexpected shower of currency notes sparked a mad scramble as people rushed to collect as much cash as possible. But the bigger surprise, a pleasant one rather, came later when the police and the good samaritans at the dhaba appealed to the people to return the cash to its rightful owner explaining to them how he had been the victim of a theft bid. And they returned -- every single one of them -- and all of it! Police said Gujarat-based businessman Bhavesh Kumar Barot , who had collected payments from his contacts in Prayagraj, was the unfortunate victim of the theft attempt. As a thief tried to snatch his bag filled with currency notes, it burst open, and the notes spilled out, scattering in the wind. The unexpected spectacle drew a crowd, with many eager to grab a share of the unexpected windfall. Upon being alerted, police later intervened to get the businessman his cash from the people who collected it. The incident occurred around 9:15 pm on Thursday when Barot was travelling from Prayagraj to Delhi in a luxury bus. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Ready to Live in 2, 3 & 4 BHK from ₹3.60 Cr* in Sec 22 Ambience Creacions, Gurugram Learn More Undo As passengers disembarked at Jaiswal Dhaba for refreshments, the thief snatched the bag, which accidentally opened, spilling cash onto the ground. A strong gust of wind scattered the currency notes, prompting bystanders to scramble for the money. However, upon being alerted, the police intervened, recovering the cash from those who had collected it and returning it to the businessman. In a heartwarming display of community spirit, co-passengers and staff at Jaiswal Dhaba came together to help the businessman recover his stolen cash. After the bag was snatched and its contents spilled out, the good samaritans collected the scattered currency notes and clothes and handed them back to the owner. Barot expressed his gratitude to the co-passengers and dhaba staff, stating that he recovered his entire amount of Rs 5.65 lakh. Meanwhile, Kokhraj police, acting upon the complaint of the victim, lodged an FIR against the unidentified thief under section 62 of BNS (attempt to commit offence).
Techday NZ
28-04-2025
- Business
- Techday NZ
Klearcom launches Verify+ for enhanced global IVR testing
Klearcom has announced the launch of Verify+, its next-generation solution designed to allow multinational companies to test their customer service phone and IVR systems before deployment. An enhanced version of its previous offering, Verify+, enables organisations to simulate real customer calls, test different call paths and assess audio quality before going live with their customer service systems. These capabilities are intended to support businesses as they strive for higher service reliability and efficiency. One of the central features of Verify+ is the creation of reusable templates, which removes the need for companies to rewrite common tests. The system introduces a visual "treeview" model to support sequential testing and allows for concurrent IVR testing at no additional cost. The product also includes audio scoring and real-time monitoring capabilities. These features give testers greater flexibility, accuracy and visibility, helping ensure the high performance and reliability that customer service departments require. Outbound testing is also available, supporting the needs of international contact centre environments. Verify+ supports more than 100 languages and dialects, providing transcript analysis and audio scoring to further bolster testing processes. The platform can facilitate alternate transcripts for calls made during out-of-hours or holiday periods, enabled by automated IVR message and smart scheduling tools. By streamlining the pre-production testing process, Verify+ aims to accelerate how quickly organisations can deploy new customer service systems and identify potential issues within call flows. The solution is designed to enable faster resolution of problems, help reduce downtime and save significant time and operational costs for enterprises. The platform is designed to be quick to deploy and user-friendly, and becomes part of Klearcom's wider product portfolio. Now available in over 100 countries, Klearcom expects the new product to help scale its operations further, provide ongoing support to a growing international customer base and contribute to business growth. The company anticipates demand from sectors including telecom, utilities, retail, healthcare, aviation, banking and finance. Satish Barot, Co-founder and Chief Technology Officer at Klearcom, said: "When people call customer service, they want the fastest possible response and resolution. When businesses are testing and rolling out these systems, they also want that. Verify+ delivers on both fronts by simplifying testing, ensuring optimal performance and supporting the best customer experience." Barot added: "As well as simulating real-world behaviours, including non-linear customer call journeys and interrupted interactions, it delivers a truly global testing capability – not only meeting the evolving needs of our customers but enabling them to meet the expectations of theirs. In turn, we are guaranteeing customer confidence, innovating the customer experience and expanding our customer base." Verify+ also introduces automated features such as IVR message management and smart scheduling, addressing the operational complexities often faced by organisations with distributed or multinational contact centres. These features allow businesses to test their systems throughout varied operating hours and geographical regions, further supporting service reliability. The launch of Verify+ follows on from Klearcom's commitment to help address IVR and toll-free number issues via its software-as-a-service platform, which leverages artificial intelligence-driven real-time monitoring for organisations in over 100 countries.
Irish Independent
24-04-2025
- Business
- Irish Independent
Waterford company Klearcom plans to scale up globally with new customer service technology
Verify+ is a new version of the company's initial product – Verify – which is used by companies to simulate customer calls and test the quality and clarity of their audio. The company said that Verify is currently being used in 100 countries for industries like telecom, retail, healthcare, banking and finance. It uses an interactive voice response (IVR) system, an automated tool that answers incoming calls and offers next steps for customers through a set menu Satish Barot, co-founder at Klearcom, said the company plans to add more countries and products to its portfolios. 'We think our customers will go up by 75pc because we are reaching new markets – so will our revenue. Most of our clients are based in the US and Europe and we want to expand to Asia moving forward,' he said. Klearcom has 25 full-time employees and it plans to expand its sales and marketing teams. 'My co-founders Liam Dunne and Mark Rohan are from Waterford. We thought Waterford had the resources and talent that we needed – there are graduates here who have helped us build up this business,' said Mr Barot. He said the new version of Verify plans to makes the customer-calling process simpler. 'When people call customer service, they want the fastest possible response and resolution. When businesses are testing and rolling out these systems, they also want that,' he said. 'With Verify+, we've tried to deliver on both fronts by making the testing process simpler.' He explained that the new model simulates real-world behaviour. 'As well as simulating real-world behaviours, which means uninterrupted interactions and non-linear conversations, it's trying to interpret what the customer's demands will be,' said Mr Barot. The team has made the new platform available in 100 languages and dialects to work with call centres around the world. Klearcom said companies can work with it to score the quality of its audio in real time and use transcripts of the conversations to analyse and improve it. 'It saves significant time and costs. Providers can use it to scale up their operations – so we're hoping it supports our bases in different countries.'
