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Accrete Launches Snowflake Native App to Help Enterprises Transform IT Change Management
Accrete Launches Snowflake Native App to Help Enterprises Transform IT Change Management

Yahoo

time03-06-2025

  • Business
  • Yahoo

Accrete Launches Snowflake Native App to Help Enterprises Transform IT Change Management

Joint customers can now instantly perform work that would take human experts working for weeks with Nebula ITSM, an Expert AI Agent and intelligence solution, powered by Accrete's Knowledge Engine Platform SAN FRANCISCO, June 3, 2025 /PRNewswire/ -- Accrete, a leader in encoding tacit human domain knowledge into Expert AI Agents for decision automation, today announced at Snowflake's annual user conference, Snowflake Summit 2025, the launch of Nebula ITSM on Snowflake Marketplace. Nebula ITSM develops its own implicit understanding of IT change risk in the context of an organization's unique IT operations and uses that understanding as a ground truth basis for long-term reasoning. The AI Knowledge Engine powering Nebula ITSM autonomously creates self-perpetuating knowledge graphs that semantically unify data and tacit experiential knowledge of human experts, enabling Nebula to instantly reason across information silos and generate new knowledge and insights uncovering root cause on and reducing the occurrence of high-impact, costly outages. Nebula ITSM was built using the Snowflake Native App Framework, which enables developers to build and distribute secure apps that run directly within customer Snowflake environments, with no data movement required. The Expert Agents seamlessly integrate with Snowflake's AI Data Cloud, providing enterprises with advanced, proactive, and real-time IT Service Management (ITSM) capabilities powered by artificial intelligence and tailored for enterprise-scale clients. "The future of AI isn't about searching siloed information faster through a natural language interface — it's about continuously and semantically unifying tacit human knowledge and siloed data into a ground truth from which AI Agents can expertly reason, create new knowledge, and build on accumulated knowledge to produce insight that didn't exist in the training text. It's a revolution in human reasoning and decision automation, and it all starts with the Knowledge Engine and its ability to capture and scale tacit human knowledge," said Prashant Bhuyan, Founder, CEO, and Chairman of Accrete, Inc. "LLMs aren't enough to transform enterprises. To scale human expertise orders of magnitude, LLMs need digital brains with persistent memory called Knowledge Engines. Knowledge Engines give AI Agents the ability to make complex decisions faster and more accurately," said Bhuyan. "The codification of tacit human knowledge for decision automation is the key to autonomous enterprises. Accrete's first Snowflake Native App represents an opportunity for Snowflake customers to evolve into autonomous enterprises of unprecedented scale and efficiency." Nebula ITSM leverages Accrete's proprietary AI Knowledge Engine platform to continuously ingest relevant IT service data in real time from data sources with varying architectures and schemas, extract, normalize, link, and model entities and relationships found in both structured and unstructured data found in change tickets, and instantly produces actionable recommendations to de-risk IT changes that could potentially cause severe failures or outages. By automating root cause analysis and correlating incident data with system changes, the Nebula ITSM significantly reduces mean time to resolution (MTTR) for high-impact incidents. It also streamlines the planning process for normal IT change tickets, accelerating approvals by providing clear visibility into affected systems, teams, and business services. As a native Snowflake application, Nebula ITSM runs securely within the customer's existing Snowflake environment, enabling fast, compliant, and seamless access to operational data. "Developing applications directly within Snowflake's ecosystem is revolutionizing how businesses modernize their IT operations," said Kieran Kennedy, Global Head of Data Cloud Products at Snowflake. "Through integrations with innovative companies like Accrete, we're empowering our customers with advanced tools to streamline their service delivery and incident management." Learn more about how Nebula ITSM, now available on the Snowflake Marketplace, transforms IT Service Management by leveraging cutting-edge AI for knowledge management, incident remediation, and change management: About Accrete Accrete is a dual-use AI company founded in 2017 whose AI Knowledge Engine platform enables organizations to encode the tacit knowledge of their best people into Expert AI Agents for decision automation powering autonomous enterprises. Headquartered in Lower Manhattan, Accrete's rapidly-growing customer base includes the U.S. Department of Defense, U.S. Special Operations Command, U.S. Army, U.S. Air Force as well as Fortune 500 companies in industries including Consumer Goods, Finance, and Media and Entertainment. Media Contact: DKC Public Relations accrete@ View original content to download multimedia: SOURCE Accrete Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

Consumer court orders IRCTC, ticket app co to pay Rs 10,000 for partial refund
Consumer court orders IRCTC, ticket app co to pay Rs 10,000 for partial refund

Time of India

time24-05-2025

  • Business
  • Time of India

Consumer court orders IRCTC, ticket app co to pay Rs 10,000 for partial refund

1 2 3 Rourkela: A consumer court in Sundargarh has directed IRCTC and Confirm Ticket Online Solution Pvt Limited to pay a compensation of Rs 10,000 to a resident for failing to provide a full refund of his cancelled train tickets. Chandrakanta Bhuyan, a senior clerk at the public prosecutor's office in Sundargarh district court, had booked two waiting list tickets through IRCTC's Confirmtkt app for Rs 478 on June 8, 2024. Tickets were for travel on the Rajya Rani Express from Cuttack to Jharsuguda on June 17, 2024. On the day of travel, Bhuyan received a message about automatic ticket cancellation due to non-confirmation after chart preparation. He was forced to travel with his wife and three-year-old daughter in the general compartment after purchasing new tickets at Cuttack station. While IRCTC refunded Rs 310 to Bhuyan's account through Confirmtkt app, both IRCTC and Confirm Ticket defended the partial refund citing clearance charges as per railway rules. IRCTC said they had no jurisdiction over refunds, while Confirm Ticket claimed the deduction of Rs 60 per ticket was in line with IRCTC's B2C policy. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Mulher leva aliança de casamento para ser limpa após 40 anos. O joalheiro diz 'Não devias ter isto' Beach Raider Undo The District Consumer Disputes Redressal Commission, Sundargarh-1, however, found both companies guilty of deficiency in service, noting that full refund was warranted for automatically cancelled tickets. The order mandates payment within 30 days, failing which 9% annual interest will be applicable until realisation. Get the latest lifestyle updates on Times of India, along with Brother's Day wishes , messages and quotes !

People from other faiths prayed for me, says Assam pastor absolved of ‘magic healing' charges
People from other faiths prayed for me, says Assam pastor absolved of ‘magic healing' charges

The Hindu

time14-05-2025

  • The Hindu

People from other faiths prayed for me, says Assam pastor absolved of ‘magic healing' charges

A pastor in eastern Assam's Golaghat district, who was arrested on charges of converting people through magical healing, said he had faith in the 'power' of the Constitution of India to deliver justice. A day after the Golaghat district court dismissed the case against him, pastor Pranjal Bhuyan told The Hindu on Wednesday (May 14, 2025) that the collective prayers of Christians and non-Christians had also played a role in absolving him of a crime he did not commit. The 38-year-old project coordinator of Golaghat Baptist Church was arrested on November 23, 2024, under the Assam Healing (Prevention of Evil) Practices Act of 2024, which seeks to curb deceptive healing practices. The first person to have been arrested under this Act, he was released on bail six days later. 'The police complaint was filed by a group of people who did not know me. I did not know any of them either. They could have been influenced by someone or instigated through social media, which spreads hatred,' Mr. Bhuyan said. The First Information Report against him was lodged at a police station in Dergaon, his home town about 280 east of Guwahati and 22 km north of district headquarters Golaghat. 'Why should I force or lure people through magical practices to convert when I adopted Christianity voluntarily after stepping into adulthood?' he asked. A Hindu by birth, Mr. Bhuyan said he became a Christian in 2006 after watching some shows by televangelists or television preachers. 'I faced a lot of resistance at home, but my parents relented after they found my association with the church made me a better person with a positive attitude. They became Christians six years after me,' he said. 'Prayers only' Mr. Bhuyan denied using magic or tricks to brainwash people, as alleged. 'I am neither God nor a doctor to cure anyone. People come to me for prayer requests for any problem they face. As a pastor or evangelist taught by the Bible to love people of any faith and pray for their well-being or forgiveness, I pray for them,' he said. 'Some people let me know that the prayers worked for them. I feel good and move on to more prayers for others. If this is a crime, so be it,' he said. Mr. Bhuyan said the members of his family, including his wife and daughter, were traumatised by his arrest. 'I assured them that my belief in Christ and the Constitution of India would see me through,' he said. Hoping that he would be the first and the last person to be booked under the Assam Healing (Prevention of Evil) Practices Act, Mr. Bhuyan underscored the need to implement the piece of law carefully so that it was not misused. 'I was falsely accused of converting people, and the court's verdict made it clear. However, I bear no ill will against the complainants because not forgiving them will go against what I have imbibed,' he said.

‘Magic healing' case against Assam church leader dismissed
‘Magic healing' case against Assam church leader dismissed

The Hindu

time13-05-2025

  • Politics
  • The Hindu

‘Magic healing' case against Assam church leader dismissed

A court in eastern Assam's Golaghat district on Tuesday (May 13, 2025) dismissed a case against a church leader who was arrested on charges of trying to convert people through magical or faith healing. The 38-year-old Pranjal Bhuyan, project coordinator of the Golaghat Baptist Church, was arrested on November 23, 2024 under the Assam Healing (Prevention of Evil) Practices Act, 2024 that aims at curbing deceptive healing practices. Also Read | Plans to curb evangelism, polygamy in the State, says Assam Chief Minister Hailing the Golaghat district court's order, the Assam Christian Forum said the controversial law was slapped on Mr. Bhuyan after he was accused of engaging in 'so-called magical healing with the intent to convert individuals through his private tutoring and discussions on the Bible'. 'These baseless allegations not only caused personal distress to Mr. Bhuyan and his family but also alarmed the Christian community across Assam, marking the first instance of a church member arrested under this Act,' the forum said. It said the Golaghat court declared the accusations against the church leader unfounded after comprehensively reviewing the facts and evidence. The forum said that the judgment, besides bringing relief to Mr. Bhuyan and the Golaghat Baptist Church, would stand as a testament to the judiciary's impartiality and dedication to upholding the rule of law. 'The Assam Christian Forum reaffirms its unwavering trust in the Constitution of India, particularly Article 25, which guarantees every citizen the right to freely profess, practice, and propagate their religion,' the forum said. 'While celebrating the outcome, we urge the authorities and citizens to ensure the just and fair application of laws. The misuse of legislation, as in Mr. Bhuyan's case, not only disrupts individual lives but also poses a threat to communal harmony and social trust,' the forum's spokesperson, Allen Brooks, said. The forum further said that the Assam Healing (Prevention of Evil) Practices Act, while intended to address exploitative practices, must be implemented with care and discernment. 'Mr. Bhuyan's wrongful arrest highlights the Act's potential for misuse and the urgent need for checks and balances in its enforcement,' the forum said.

It is not a court's duty to tell media to delete or take down content: SC
It is not a court's duty to tell media to delete or take down content: SC

The Hindu

time09-05-2025

  • Politics
  • The Hindu

It is not a court's duty to tell media to delete or take down content: SC

The Supreme Court, in a judgment, on Friday (May 9, 2025) held that it is not the duty of courts to instruct the media to delete or take down content. The verdict by a Bench of Justices A.S. Oka and Ujjal Bhuyan came in a challenge to a Delhi High Court order directing the takedown or deletion of online content related to a defamation case between news agency, Asian News International, and Wikimedia Foundation and comments allegedly made by the Single Judge of the High Court hearing the dispute. A Division Bench of the High Court had given Wikimedia 36 hours to take down the online pages hosted on its platform. The Division Bench order of October 16 last year prima facie decided that the content bordered on contempt and amounted to interference in court proceedings and violation of the sub-judice principle by a party to the defamation proceedings. The apex court judgment, authored by Justice Bhuyan, found the direction to take down the content 'disproportionate'. 'We have no hesitation in our mind that such directions could not have been issued,' Justice Bhuyan concluded, setting aside the takedown order. Justice Bhuyan said courts must not be seen to regulate or stifle the freedom of speech and expression. 'It is not the duty of the court to tell the media: delete this, take that down… Both the judiciary and the media are the foundational pillars of democracy which is a basic feature of our Constitution. For a liberal democracy to thrive, both must supplement each other,' Justice Bhuyan observed. On ANI's defamation suit against Wikipedia | Explained The judgment said introspection and robust debate were essential for the improvement of institutions, including the judiciary. 'Courts, as a public and open institution, must always remain open to public observations, debates and criticisms. In fact, courts should welcome debates and constructive criticism,' Justice Bhuyan wrote. Media can vigorously debate on sub judice or ongoing proceedings. However, criticism must be objective and constructive. The apex court reminded that judges have no means to respond publicly to personal criticism. A case of contempt would be made out if a publication scandalised the court or its judges. The judgment said a court could opt for an order of preventive injunction against the Press only if there was reasonable ground to believe that publication would impair the administration of justice or the right to fair trial. The danger apprehended should be imminent and real. People at large have a right to know. The court must not obstruct this basic right of the people in a free country. Injunction on publishing matters relating to cases which are sub judice must be ordered only if it interfered with the due course of justice, Justice Bhuyan noted. Similarly, courts can order the postponement of an article only when necessary to prevent real and substantial risk to the fairness of the court proceedings. The court must keep in mind the important public role of the media in a democracy and subject a postponement order to the twin tests of necessity and proportionality. A postponement order should operate only for a limited period and without disturbing the content of the publication. The media has a right to challenge a postponement order in a higher court. A 'postponement order' is not a punitive measure. It is a balancing measure… A postponement order is a neutralising device evolved by the courts to balance interests of equal weightage, that is, freedom of expression vis-a-vis freedom of trial,' Justice Bhuyan explained.

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