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Forrester Announces The EMEA Recipients Of Its 2025 Customer-Obsessed Enterprise Award
Forrester Announces The EMEA Recipients Of Its 2025 Customer-Obsessed Enterprise Award

Yahoo

time27-05-2025

  • Business
  • Yahoo

Forrester Announces The EMEA Recipients Of Its 2025 Customer-Obsessed Enterprise Award

This year's award winners, Brenntag and e&, will be recognised at CX Summit EMEA LONDON, May 21, 2025--(BUSINESS WIRE)--Forrester (Nasdaq: FORR) today announced that Brenntag and e& are the winners of its 2025 Customer-Obsessed Enterprise Award for Europe, Middle East, and Africa (EMEA). The award recognises organisations that place their customers at the centre of their leadership, strategy, and operations to drive business outcomes, including building sustainable growth, customer loyalty, and employee engagement. Both recipients will be celebrated at CX Summit EMEA, a leading event for CX, B2C marketing, and digital leaders to learn best practices and receive actionable advice, being held in London and digitally from 2–4 June 2025. This year's recognition highlights two firms: one leading the charge on customer obsession in the B2B sector and the other in B2C. Brenntag, a global leader in chemicals and ingredients distribution, has been selected for embedding customer obsession into its B2B operations spanning 72 countries. The firm earned the award for operationalising customer obsession through key companywide initiatives, including a CX ambassador programme that has trained more than 500 employees to champion customer experience excellence and its CX war room task force that is set up to address systemic customer pain points through cross-functional collaboration. "At Brenntag, our approach to customer centricity is rooted in delivering truly personalised and impactful customer experiences," said Malc Magee, director of customer experience, Brenntag Essentials EMEA. "Our laser-focus on prioritising our customers' needs has enabled us to foster a culture that goes far beyond transactional interactions. When customers know that we genuinely listen, act, and care about their experience, we build long-term loyalty." e&, a global technology group, has been recognised for its customer-centric transformation across its technology business. The company undertook a comprehensive three-year transformation initiative aimed at aligning its corporate strategy with the customer journey. By proactively listening to customers and acting on their feedback, e& has successfully delivered enhanced experiences across every touchpoint, resulting in measurable business outcomes. "At e&, we believe that exceptional customer experiences are rooted in actively listening to our customers," said Chris Lipman, chief customer experience officer, e& UAE. "Through initiatives such as the monthly 'Customer Hour' sessions, which foster organisation-wide collaboration around customer feedback, and the 'Beyond the Desk' programme, which promotes empathy and a deeper understanding of customer challenges among e& leadership, we continue to prioritise customer satisfaction at every level." "We congratulate both e& and Brenntag for winning Forrester's Customer-Obsessed Enterprise Award in EMEA," said Martin Gill, vice president and research director at Forrester and host of CX Summit EMEA. "These firms are leading examples of how to embed customer centricity into every business decision, not just in isolated customer interactions, to drive tangible business success." Resources: Register to attend Forrester's CX Summit EMEA event. View the full agenda and speakers for CX Summit EMEA. For members of the press interested in attending, please contact press@ Check out the Forrester Decisions services for Customer Experience, B2C Marketing Executives, and Digital Business & Strategy. Follow Forrester on LinkedIn. About Forrester Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We empower leaders in technology, customer experience, digital, marketing, sales, and product functions to be bold at work and accelerate growth through customer obsession. Our unique research and continuous guidance model helps executives and their teams achieve their initiatives and outcomes faster and with confidence. To learn more, visit View source version on Contacts Press:Hannah Segvichhsegvich@ Sign in to access your portfolio

Arla Foods grows Southeast Asia reach with Brenntag
Arla Foods grows Southeast Asia reach with Brenntag

Fibre2Fashion

time21-05-2025

  • Business
  • Fibre2Fashion

Arla Foods grows Southeast Asia reach with Brenntag

Arla Foods Ingredients has extended its distribution partnership with the Brenntag Group to include Southeast Asia's three largest food and nutrition markets. Arla Foods Ingredients has expanded its partnership with Brenntag Group to distribute its protein ingredients in Vietnam, Thailand, and Indonesia. The move builds on their successful China collaboration and targets rising demand for high-quality nutrition in Southeast Asia, covering categories like health foods, infant nutrition, sports nutrition, dairy, and bakery. The expanded collaboration will see Brenntag distributing Arla Foods Ingredients' extensive portfolio of protein ingredients in Vietnam, Thailand and Indonesia. It will cover a wide range of categories, including health foods, infant nutrition and sports nutrition, as well as solutions for functionality in dairy and bakery. Brenntag Group is the global market leader in chemicals and ingredients distribution. The new deals follow 2023's extensive distribution agreement between Arla Foods Ingredients and Zhongbai Xingye Food Technology (Beijing) Co., Ltd, a Brenntag group company, to serve the Chinese market. Southeast Asia offers significant market potential. Research suggests that increasing prosperity in the region is driving demand for food and beverage products containing high-quality protein, which is currently not being fully met. Alexander Leufgen, Head of Asia-Pacific at Arla Foods Ingredients, said: 'Demand for high-quality whey and dairy ingredients is growing across Southeast Asia, especially in key segments like active nutrition and food functionality. Our goal is to improve and extend our offering to manufacturers across the region. By building on our existing arrangement with Brenntag we'll be able to better tailor our products and services to meet their needs.' Kenneth Keh, Regional President, Nutrition Asia Pacific, Brenntag Specialties, said: 'Our partnership with Arla Foods Ingredients in China has been immensely successful, and we are excited to expand it into Southeast Asia. With our combined strength we are confident that we can meet the demand for high-quality, innovative nutritional products in the growing markets of Indonesia, Thailand, and Vietnam.' Note: The headline, insights, and image of this press release may have been refined by the Fibre2Fashion staff; the rest of the content remains unchanged. Fibre2Fashion News Desk (HU)

Forrester Announces The EMEA Recipients Of Its 2025 Customer-Obsessed Enterprise Award
Forrester Announces The EMEA Recipients Of Its 2025 Customer-Obsessed Enterprise Award

Yahoo

time21-05-2025

  • Business
  • Yahoo

Forrester Announces The EMEA Recipients Of Its 2025 Customer-Obsessed Enterprise Award

This year's award winners, Brenntag and e&, will be recognised at CX Summit EMEA LONDON, May 21, 2025--(BUSINESS WIRE)--Forrester (Nasdaq: FORR) today announced that Brenntag and e& are the winners of its 2025 Customer-Obsessed Enterprise Award for Europe, Middle East, and Africa (EMEA). The award recognises organisations that place their customers at the centre of their leadership, strategy, and operations to drive business outcomes, including building sustainable growth, customer loyalty, and employee engagement. Both recipients will be celebrated at CX Summit EMEA, a leading event for CX, B2C marketing, and digital leaders to learn best practices and receive actionable advice, being held in London and digitally from 2–4 June 2025. This year's recognition highlights two firms: one leading the charge on customer obsession in the B2B sector and the other in B2C. Brenntag, a global leader in chemicals and ingredients distribution, has been selected for embedding customer obsession into its B2B operations spanning 72 countries. The firm earned the award for operationalising customer obsession through key companywide initiatives, including a CX ambassador programme that has trained more than 500 employees to champion customer experience excellence and its CX war room task force that is set up to address systemic customer pain points through cross-functional collaboration. "At Brenntag, our approach to customer centricity is rooted in delivering truly personalised and impactful customer experiences," said Malc Magee, director of customer experience, Brenntag Essentials EMEA. "Our laser-focus on prioritising our customers' needs has enabled us to foster a culture that goes far beyond transactional interactions. When customers know that we genuinely listen, act, and care about their experience, we build long-term loyalty." e&, a global technology group, has been recognised for its customer-centric transformation across its technology business. The company undertook a comprehensive three-year transformation initiative aimed at aligning its corporate strategy with the customer journey. By proactively listening to customers and acting on their feedback, e& has successfully delivered enhanced experiences across every touchpoint, resulting in measurable business outcomes. "At e&, we believe that exceptional customer experiences are rooted in actively listening to our customers," said Chris Lipman, chief customer experience officer, e& UAE. "Through initiatives such as the monthly 'Customer Hour' sessions, which foster organisation-wide collaboration around customer feedback, and the 'Beyond the Desk' programme, which promotes empathy and a deeper understanding of customer challenges among e& leadership, we continue to prioritise customer satisfaction at every level." "We congratulate both e& and Brenntag for winning Forrester's Customer-Obsessed Enterprise Award in EMEA," said Martin Gill, vice president and research director at Forrester and host of CX Summit EMEA. "These firms are leading examples of how to embed customer centricity into every business decision, not just in isolated customer interactions, to drive tangible business success." Resources: Register to attend Forrester's CX Summit EMEA event. View the full agenda and speakers for CX Summit EMEA. For members of the press interested in attending, please contact press@ Check out the Forrester Decisions services for Customer Experience, B2C Marketing Executives, and Digital Business & Strategy. Follow Forrester on LinkedIn. About Forrester Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We empower leaders in technology, customer experience, digital, marketing, sales, and product functions to be bold at work and accelerate growth through customer obsession. Our unique research and continuous guidance model helps executives and their teams achieve their initiatives and outcomes faster and with confidence. To learn more, visit View source version on Contacts Press:Hannah Segvichhsegvich@ Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

Forrester Announces The EMEA Recipients Of Its 2025 Customer-Obsessed Enterprise Award
Forrester Announces The EMEA Recipients Of Its 2025 Customer-Obsessed Enterprise Award

Business Wire

time21-05-2025

  • Business
  • Business Wire

Forrester Announces The EMEA Recipients Of Its 2025 Customer-Obsessed Enterprise Award

LONDON--(BUSINESS WIRE)-- Forrester (Nasdaq: FORR) today announced that Brenntag and e& are the winners of its 2025 Customer-Obsessed Enterprise Award for Europe, Middle East, and Africa (EMEA). The award recognises organisations that place their customers at the centre of their leadership, strategy, and operations to drive business outcomes, including building sustainable growth, customer loyalty, and employee engagement. Both recipients will be celebrated at CX Summit EMEA, a leading event for CX, B2C marketing, and digital leaders to learn best practices and receive actionable advice, being held in London and digitally from 2–4 June 2025. This year's recognition highlights two firms: one leading the charge on customer obsession in the B2B sector and the other in B2C. Brenntag, a global leader in chemicals and ingredients distribution, has been selected for embedding customer obsession into its B2B operations spanning 72 countries. The firm earned the award for operationalising customer obsession through key companywide initiatives, including a CX ambassador programme that has trained more than 500 employees to champion customer experience excellence and its CX war room task force that is set up to address systemic customer pain points through cross-functional collaboration. 'At Brenntag, our approach to customer centricity is rooted in delivering truly personalised and impactful customer experiences,' said Malc Magee, director of customer experience, Brenntag Essentials EMEA. 'Our laser-focus on prioritising our customers' needs has enabled us to foster a culture that goes far beyond transactional interactions. When customers know that we genuinely listen, act, and care about their experience, we build long-term loyalty.' e&, a global technology group, has been recognised for its customer-centric transformation across its technology business. The company undertook a comprehensive three-year transformation initiative aimed at aligning its corporate strategy with the customer journey. By proactively listening to customers and acting on their feedback, e& has successfully delivered enhanced experiences across every touchpoint, resulting in measurable business outcomes. "At e&, we believe that exceptional customer experiences are rooted in actively listening to our customers," said Chris Lipman, chief customer experience officer, e& UAE. "Through initiatives such as the monthly 'Customer Hour' sessions, which foster organisation-wide collaboration around customer feedback, and the 'Beyond the Desk' programme, which promotes empathy and a deeper understanding of customer challenges among e& leadership, we continue to prioritise customer satisfaction at every level." 'We congratulate both e& and Brenntag for winning Forrester's Customer-Obsessed Enterprise Award in EMEA,' said Martin Gill, vice president and research director at Forrester and host of CX Summit EMEA. 'These firms are leading examples of how to embed customer centricity into every business decision, not just in isolated customer interactions, to drive tangible business success.' About Forrester Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We empower leaders in technology, customer experience, digital, marketing, sales, and product functions to be bold at work and accelerate growth through customer obsession. Our unique research and continuous guidance model helps executives and their teams achieve their initiatives and outcomes faster and with confidence. To learn more, visit

Should Income Investors Look At Brenntag SE (ETR:BNR) Before Its Ex-Dividend?
Should Income Investors Look At Brenntag SE (ETR:BNR) Before Its Ex-Dividend?

Yahoo

time18-05-2025

  • Business
  • Yahoo

Should Income Investors Look At Brenntag SE (ETR:BNR) Before Its Ex-Dividend?

Readers hoping to buy Brenntag SE (ETR:BNR) for its dividend will need to make their move shortly, as the stock is about to trade ex-dividend. The ex-dividend date is two business days before a company's record date in most cases, which is the date on which the company determines which shareholders are entitled to receive a dividend. The ex-dividend date is an important date to be aware of as any purchase of the stock made on or after this date might mean a late settlement that doesn't show on the record date. In other words, investors can purchase Brenntag's shares before the 23rd of May in order to be eligible for the dividend, which will be paid on the 27th of May. The company's next dividend payment will be €2.10 per share, on the back of last year when the company paid a total of €2.10 to shareholders. Calculating the last year's worth of payments shows that Brenntag has a trailing yield of 3.5% on the current share price of €60.30. Dividends are a major contributor to investment returns for long term holders, but only if the dividend continues to be paid. So we need to check whether the dividend payments are covered, and if earnings are growing. Trump has pledged to "unleash" American oil and gas and these 15 US stocks have developments that are poised to benefit. Dividends are typically paid out of company income, so if a company pays out more than it earned, its dividend is usually at a higher risk of being cut. Brenntag paid out more than half (57%) of its earnings last year, which is a regular payout ratio for most companies. That said, even highly profitable companies sometimes might not generate enough cash to pay the dividend, which is why we should always check if the dividend is covered by cash flow. Over the last year it paid out 53% of its free cash flow as dividends, within the usual range for most companies. It's positive to see that Brenntag's dividend is covered by both profits and cash flow, since this is generally a sign that the dividend is sustainable, and a lower payout ratio usually suggests a greater margin of safety before the dividend gets cut. View our latest analysis for Brenntag Click here to see the company's payout ratio, plus analyst estimates of its future dividends. Businesses with strong growth prospects usually make the best dividend payers, because it's easier to grow dividends when earnings per share are improving. If earnings fall far enough, the company could be forced to cut its dividend. With that in mind, we're encouraged by the steady growth at Brenntag, with earnings per share up 3.9% on average over the last five years. Earnings growth has been slim and the company is paying out more than half of its earnings. While there is some room to both increase the payout ratio and reinvest in the business, generally the higher a payout ratio goes, the lower a company's prospects for future growth. Another key way to measure a company's dividend prospects is by measuring its historical rate of dividend growth. Brenntag has delivered 9.3% dividend growth per year on average over the past 10 years. It's encouraging to see the company lifting dividends while earnings are growing, suggesting at least some corporate interest in rewarding shareholders. Is Brenntag an attractive dividend stock, or better left on the shelf? Earnings per share have been growing modestly and Brenntag paid out a bit over half of its earnings and free cash flow last year. Overall, it's hard to get excited about Brenntag from a dividend perspective. However if you're still interested in Brenntag as a potential investment, you should definitely consider some of the risks involved with Brenntag. To help with this, we've discovered 1 warning sign for Brenntag that you should be aware of before investing in their shares. Generally, we wouldn't recommend just buying the first dividend stock you see. Here's a curated list of interesting stocks that are strong dividend payers. Have feedback on this article? Concerned about the content? Get in touch with us directly. Alternatively, email editorial-team (at) article by Simply Wall St is general in nature. We provide commentary based on historical data and analyst forecasts only using an unbiased methodology and our articles are not intended to be financial advice. It does not constitute a recommendation to buy or sell any stock, and does not take account of your objectives, or your financial situation. We aim to bring you long-term focused analysis driven by fundamental data. Note that our analysis may not factor in the latest price-sensitive company announcements or qualitative material. Simply Wall St has no position in any stocks mentioned. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

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