Latest news with #BrianMahony
Business Wire
4 days ago
- Business
- Business Wire
Deluxe Merchant Services Wins National Call Center Award of Distinction for 13th Consecutive Year
MINNEAPOLIS--(BUSINESS WIRE)--Deluxe (NYSE: DLX), a trusted Payments and Data company, has received the 2025 Association of TeleServices International (ATSI) Call Center Award of Distinction, recognizing the exceptional performance of the Deluxe Merchant Services customer care team. This marks the 13th consecutive year Deluxe has earned this national honor. Presented at ATSI's 2025 Annual Conference in Phoenix, AZ, the Award of Distinction is used to evaluate professional call center agents across North America and the UK over a six-month period, with independent judges scoring teams on real-world call scenarios that require complex problem-solving and high-quality customer care. 'Being recognized 13 years in a row by ATSI underscores the extraordinary work of our customer service professionals, who bring skill, patience, and a deep commitment to our clients every day,' said Brian Mahony, President of Merchant Services at Deluxe. 'Customer support is not just a function—it's a strategic advantage that helps drive success for the thousands of businesses we serve.' Deluxe Merchant Services is a complete payment processing solution that supports a wide range of payment methods, simplifies PCI compliance, and ensures a seamless checkout experience. Its U.S.-based support team operates 24/7 via phone, email, and chat, maintaining an industry-leading average tenure of 36 months among front-line agents. On average, the team fields approximately 15,000 calls per month and continues to improve service benchmarks year over year. ATSI's judging panel evaluates call centers on key criteria, including: Customer Relationship Management (CRM) Capabilities Courtesy to Caller Overall Professionalism Use of Proper Call Techniques Response Times Accuracy of Call 'The ATSI Award of Distinction was created to celebrate the agents who handle the most complex and high-stakes calls—those requiring advanced customer care, patience, and problem-solving,' said ATSI President Brianna Burke. 'It's more than a recognition—it's a statement that your team leads with quality, even when the call gets tough.' Now in its 24th year, the ATSI Award of Distinction continues to elevate the standards of the call center industry by measuring sophisticated call-handling practices and rewarding organizations that lead with empathy, skill, and professionalism. About Deluxe Corporation Deluxe, a trusted Payments and Data company, champions business so communities thrive. Our solutions help businesses pay, get paid, and grow. For more than 100 years, Deluxe customers have relied on our solutions and platforms at all stages of their lifecycle, from start-up to maturity. Our powerful scale supports millions of small businesses, thousands of vital financial institutions and hundreds of the world's largest consumer brands, while processing more than $2 trillion in annual payment volume. Our reach, scale and distribution channels position Deluxe to be our customers' most trusted business partner. To learn how we can help your business, visit us at
Business Wire
10-06-2025
- Business
- Business Wire
Deluxe and Chargent Partner to Power Integrated Payments in Salesforce
MINNEAPOLIS--(BUSINESS WIRE)--Deluxe (NYSE: DLX), a trusted Payments and Data company, and Chargent, the leading payment solution built natively on Salesforce, today announced a strategic partnership to deliver seamless, end-to-end payment integration within Salesforce. This collaboration allows businesses to automate billing, accept payments, and gain real-time transaction insights—all without leaving the Salesforce environment. By combining Chargent's powerful, Salesforce-native tools with the secure and scalable merchant processing infrastructure at Deluxe, the new offering helps businesses accelerate cash flow, reduce manual work, and improve financial visibility. 'This partnership enhances the way our customers manage payments—simplifying operations and supporting revenue growth,' said Bryan Van Meter, Head of GTM at Chargent. 'Deluxe brings credibility, scale, and decades of payments expertise that our customers can trust.' 'Partnering with Chargent allows us to bring the robust payment infrastructure at Deluxe directly into the Salesforce ecosystem,' said Brian Mahony, President of Merchant Services at Deluxe. 'This integration gives businesses a secure, efficient way to manage payments within the platform they already rely on—helping them streamline operations, improve cash flow, and support long-term growth.' The joint solution is available now, offering a better way for businesses on Salesforce to manage payments, streamline customer experiences, and grow with confidence. About Deluxe Deluxe, a Trusted Payments and Data Company, champions business so communities thrive. Our solutions help businesses pay, get paid, and grow. For more than 100 years, Deluxe customers have relied on our solutions and platforms at all stages of their lifecycle, from start-up to maturity. Our powerful scale supports millions of small businesses, thousands of vital financial institutions and hundreds of the world's largest consumer brands, while processing more than $2 trillion in annual payment volume. Our reach, scale and distribution channels position Deluxe to be our customers' most trusted business partner. To learn how we can help your business, visit us at About Chargent Chargent is the leading payments solution on the Salesforce AppExchange, enabling organizations to manage their payment processing directly within their Salesforce environment. Chargent's suite of flexible payment tools, including a comprehensive REST API, facilitates top-of-class payment functionality in any workflow. These streamlined, automated tools - as well as Chargent's world-class support - empower their customers to collect more revenue and bolster bottom-line results.
Business Wire
14-05-2025
- Business
- Business Wire
Deluxe Merchant Services and MyKidReports Partner to Embed Payment Solutions for Nonprofit Child Care Centers
MINNEAPOLIS--(BUSINESS WIRE)--Deluxe (NYSE: DLX), a trusted Payments and Data company, today announced a strategic partnership with MyKidReports, a leading provider of childcare management software. This collaboration will integrate the secure payment processing capabilities of Deluxe into the MyKidReports platform, enabling childcare centers—particularly those in the nonprofit sector—to streamline tuition and fee collection. Through this integration, childcare providers will be able to seamlessly manage billing and accept payments directly within the MyKidReports interface, improving operational efficiency and enhancing the parent experience. 'We're proud to deliver payment technology that integrates fully and seamlessly into platforms our communities already trust,' said Brian Mahony, President, Merchant Services at Deluxe. 'This collaboration with MyKidReports reflects our broader commitment to reducing complexity and helping mission-driven organizations run more efficiently.' MyKidReports offers a comprehensive, user-friendly solution that simplifies childcare operations. By embedding the payment functionality of Deluxe into its platform, MyKidReports enhances its ability to serve nonprofit centers with integrated financial tools tailored to their needs. 'At MyKidReports, our mission is to empower childcare providers with tools that streamline operations so they can focus on what truly matters—children,' said Sandeep Bajaj, Founder and CEO of MyKidReports. 'This partnership with Deluxe brings powerful, seamless payment processing to our platform at a critical time for nonprofit growth.' The integrated solution is now available to MyKidReports users and includes automated billing, secure transaction processing, and simplified payment acceptance. About Deluxe Corporation Deluxe, a trusted Payments and Data company, champions business so communities thrive. Our solutions help businesses pay, get paid, and grow. For more than 100 years, Deluxe customers have relied on our solutions and platforms at all stages of their lifecycle, from start-up to maturity. Our powerful scale supports millions of small businesses, thousands of vital financial institutions and hundreds of the world's largest consumer brands, while processing more than $2 trillion in annual payment volume. Our reach, scale and distribution channels position Deluxe to be our customers' most trusted business partner. To learn how we can help your business, visit us at
Associated Press
14-05-2025
- Business
- Associated Press
Deluxe Merchant Services and MyKidReports Partner to Embed Payment Solutions for Nonprofit Child Care Centers
MINNEAPOLIS--(BUSINESS WIRE)--May 14, 2025-- Deluxe (NYSE: DLX), a trusted Payments and Data company, today announced a strategic partnership with MyKidReports, a leading provider of childcare management software. This collaboration will integrate the secure payment processing capabilities of Deluxe into the MyKidReports platform, enabling childcare centers—particularly those in the nonprofit sector—to streamline tuition and fee collection. Through this integration, childcare providers will be able to seamlessly manage billing and accept payments directly within the MyKidReports interface, improving operational efficiency and enhancing the parent experience. 'We're proud to deliver payment technology that integrates fully and seamlessly into platforms our communities already trust,' said Brian Mahony, President, Merchant Services at Deluxe. 'This collaboration with MyKidReports reflects our broader commitment to reducing complexity and helping mission-driven organizations run more efficiently.' MyKidReports offers a comprehensive, user-friendly solution that simplifies childcare operations. By embedding the payment functionality of Deluxe into its platform, MyKidReports enhances its ability to serve nonprofit centers with integrated financial tools tailored to their needs. 'At MyKidReports, our mission is to empower childcare providers with tools that streamline operations so they can focus on what truly matters—children,' said Sandeep Bajaj, Founder and CEO of MyKidReports. 'This partnership with Deluxe brings powerful, seamless payment processing to our platform at a critical time for nonprofit growth.' The integrated solution is now available to MyKidReports users and includes automated billing, secure transaction processing, and simplified payment acceptance. About Deluxe Corporation Deluxe, a trusted Payments and Data company, champions business so communities thrive. Our solutions help businesses pay, get paid, and grow. For more than 100 years, Deluxe customers have relied on our solutions and platforms at all stages of their lifecycle, from start-up to maturity. Our powerful scale supports millions of small businesses, thousands of vital financial institutions and hundreds of the world's largest consumer brands, while processing more than $2 trillion in annual payment volume. Our reach, scale and distribution channels position Deluxe to be our customers' most trusted business partner. To learn how we can help your business, visit us at View source version on CONTACT: Brian Anderson, VP, Strategy & Investor Relations 651-447-4197 [email protected] Negrin, VP, Communications 612-669-1459 [email protected] KEYWORD: UNITED STATES NORTH AMERICA MINNESOTA INDUSTRY KEYWORD: CHILDREN DATA MANAGEMENT TECHNOLOGY PROFESSIONAL SERVICES PAYMENTS SMALL BUSINESS SOFTWARE FAMILY OTHER PROFESSIONAL SERVICES CONSUMER PARENTING SOURCE: Deluxe Corporation Copyright Business Wire 2025. PUB: 05/14/2025 08:00 AM/DISC: 05/14/2025 07:59 AM
Business Wire
29-04-2025
- Business
- Business Wire
Deluxe Merchant Services Partners with TowneBank to Enhance Business Payment Solutions
MINNEAPOLIS--(BUSINESS WIRE)--Deluxe (NYSE: DLX), a trusted Payments and Data company, today announced a strategic partnership with TowneBank, a premier financial institution dedicated to exceptional service and community banking. This collaboration is designed to provide TowneBank business members with seamless, secure, and scalable merchant services, empowering them with the tools they need to optimize payment processing and grow their businesses. Through this partnership, TowneBank members will gain access to merchant processing solutions from Deluxe that are reliable and easy to use, that includes modern features like advanced fraud protection, contactless payment capabilities, and real-time transaction management. By integrating the innovative technology at Deluxe with TowneBank's personalized banking approach, businesses can streamline operations while ensuring a secure and efficient payment experience for their customers. 'At Deluxe, we are committed to equipping businesses with modern financial solutions that simplify operations and drive success,' said Brian Mahony, President of Merchant Services at Deluxe. 'With decades of experience supporting financial institutions and businesses of all sizes, Deluxe is uniquely positioned to help financial institutions grow their merchant business. Our partnership with TowneBank is another example — delivering robust, tailored solutions that enhance the banking experience for their business members.' 'At TowneBank, we are always looking for ways to help our business members succeed,' said Brian Skinner, Virginia & Northeastern North Carolina President at TowneBank. 'Partnering with Deluxe Merchant Services allows us to expand our offerings with secure, reliable, and innovative payment solutions that help businesses operate more efficiently and grow with confidence. We are proud to work with a trusted partner like Deluxe to deliver even greater value to the communities we serve. The Deluxe and TowneBank partnership represents a shared commitment to delivering innovative financial solutions that prioritize security, efficiency, and business growth.' About Deluxe Corporation Deluxe, a trusted Payments and Data company, champions business so communities thrive. Our solutions help businesses pay, get paid, and grow. For more than 100 years, Deluxe customers have relied on our solutions and platforms at all stages of their lifecycle, from start-up to maturity. Our powerful scale supports millions of small businesses, thousands of vital financial institutions and hundreds of the world's largest consumer brands, while processing more than $2 trillion in annual payment volume. Our reach, scale and distribution channels position Deluxe to be our customers' most trusted business partner. To learn how we can help your business, visit us at
