Latest news with #BrianNaumann
CNET
6 days ago
- Business
- CNET
Apple Expands Official Self Service Repair Options to Include iPads
Having iPad trouble? With Apple's May 29 expansion of its Self Service Repair Store, you may be able to fix your device at home. Users will have the choice of taking their iPads into an Apple Store Genius Bar or attempting certain repairs by themselves -- with help from Apple's own resources. The Self Service Repair Store will now offer genuine iPad parts (including displays, batteries, cameras and charging ports), repair toolkits and the ability to arrange an Apple Diagnostics session, among other add-ons. This change also affects independent repair providers who were not previously able to legally repair iPads or offer parts to customers. The service expansion will apply to iPad Air (M2 and later), iPad Pro (M4), iPad mini (A17 Pro), and iPad (A16) models. This follows past expansions Apple has made to its self-repair program, begun in 2022, such as adding the MacBook Pro in 2023. At the time, we noted that this move may be in response to the Right to Repair movement, which has led to repair-oriented legislation in all 50 states. Whatever the reason, Apple has now expanded its own self-repair options to tablet owners. "At Apple, our goal is to create the world's greatest products that last as long as possible," Brian Naumann, Apple's vice president of AppleCare, said in a statement. "With today's announcement, we're excited to expand our repair services to more customers, enabling them to further extend the life of their products — all without compromising safety, security, or privacy." Apple also announced that its Self Service Repair options would be expanding into Canada this summer, making it the 34th country offering the program. A representative for Apple did not immediately respond to a request for comment.
The Sun
6 days ago
- Business
- The Sun
Apple fans save money on costly gadget upgrades as tech giant expands major service
APPLE is making it cheaper for users to repair more of the company's most-loved gadgets. iPhone fans could already get hold of self service repair kits to carry out upgrades themselves instead of paying someone else to do it. 1 The option provides customers with access to repair manuals, genuine Apple parts, Apple Diagnostics troubleshooting sessions, tools, and rental toolkits. And now Apple has announced that iPad owners can finally go down the self service repair route too. But it's not for tech novices: most people will be much safer going to an Apple Store, or another authorised repair outlet. If you're tech savvy and dead-set on repairing your own device, Apple has lots of support for you. From tomorrow (Thursday) it will be available for the following models: iPad Air (M2 and later) iPad Pro (M4) iPad mini (A17 Pro) iPad (A16) Apple is launching it with access to key components including displays, batteries, cameras, and external charging ports. With iPads now covered, the Self Service Repair Store works for a total of 65 Apple devices, not only including iPhones but also the MacBook Air and Mac Studio. "At Apple, our goal is to create the world's greatest products that last as long as possible," explained Brian Naumann, Apple's vice president of AppleCare. "With today's announcement, we're excited to expand our repair services to more customers, enabling them to further extend the life of their products — all without compromising safety, security, or privacy." How to use Apple's Self Service Repair option The first step is to review the online repair manual for your device. Then you can order the parts and tools that you need. You'll enter a unique code from the repair manual to show that you'd had a look at it. And then select which bits you actually need and pay for them - and select any rental tools you need too. Once your gear has arrived, you'll repair your device. If you've rented a tool set then you'll have seven days to get this done. There's also an option to use your own tools for this. Finally, return any parts that you've placed. You'll get a rebate if you do this, so definitely consider it. Image credit: Reuters
The Irish Sun
6 days ago
- The Irish Sun
Apple fans save money on costly gadget upgrades as tech giant expands major service
APPLE is making it cheaper for users to repair more of the company's most-loved gadgets. iPhone fans could already Advertisement 1 Users will finally be able to self repair iPads, including the Pro (M4) model Credit: Getty The option provides customers with access to repair manuals, genuine Apple parts, Apple Diagnostics troubleshooting sessions, tools, and rental toolkits. And now Apple has announced that iPad owners can finally go down the self service repair route too. But it's not for novices: most people will be much safer going to an Apple Store, or another authorised repair outlet. If you're tech savvy and dead-set on repairing your own device, Apple has lots of support for you. Advertisement Read more about Apple From tomorrow (Thursday) it will be available for the following models: iPad Air (M2 and later) iPad Pro (M4) iPad mini (A17 Pro) iPad (A16) Apple is launching it with access to key components including displays, batteries, cameras, and external charging ports. With iPads now covered, the Self Service Repair Store works for a total of 65 Apple devices, not only including iPhones but also the Most read in Tech Exclusive "At Apple, our goal is to create the world's greatest products that last as long as possible," explained Brian Naumann, Apple's vice president of AppleCare. Advertisement "With today's announcement, we're excited to expand our repair services to more customers, enabling them to further extend the life of their products — all without compromising safety, security, or privacy." How to use Apple's Self Service Repair option The first step is to review the online repair manual for your device. Then you can order the parts and tools that you need. You'll enter a unique code from the repair manual to show that you'd had a look at it. And then select which bits you actually need and pay for them - and select any rental tools you need too. Once your gear has arrived, you'll repair your device. If you've rented a tool set then you'll have seven days to get this done. There's also an option to use your own tools for this. Finally, return any parts that you've placed. You'll get a rebate if you do this, so definitely consider it. Image credit: Reuters
Scottish Sun
6 days ago
- Scottish Sun
Apple fans save money on costly gadget upgrades as tech giant expands major service
Find out how it works below Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) APPLE is making it cheaper for users to repair more of the company's most-loved gadgets. iPhone fans could already get hold of self service repair kits to carry out upgrades themselves instead of paying someone else to do it. Sign up for Scottish Sun newsletter Sign up 1 Users will finally be able to self repair iPads, including the Pro (M4) model Credit: Getty The option provides customers with access to repair manuals, genuine Apple parts, Apple Diagnostics troubleshooting sessions, tools, and rental toolkits. And now Apple has announced that iPad owners can finally go down the self service repair route too. But it's not for tech novices: most people will be much safer going to an Apple Store, or another authorised repair outlet. If you're tech savvy and dead-set on repairing your own device, Apple has lots of support for you. From tomorrow (Thursday) it will be available for the following models: iPad Air (M2 and later) iPad Pro (M4) iPad mini (A17 Pro) iPad (A16) Apple is launching it with access to key components including displays, batteries, cameras, and external charging ports. With iPads now covered, the Self Service Repair Store works for a total of 65 Apple devices, not only including iPhones but also the MacBook Air and Mac Studio. "At Apple, our goal is to create the world's greatest products that last as long as possible," explained Brian Naumann, Apple's vice president of AppleCare. "With today's announcement, we're excited to expand our repair services to more customers, enabling them to further extend the life of their products — all without compromising safety, security, or privacy."
TechCrunch
6 days ago
- Business
- TechCrunch
Apple expands Self Service Repair to iPads
Apple's Self Service Repair program is expanding to the iPad, the tech giant announced on Wednesday. The program will give iPad owners the tools they need to repair their devices at home. They can get access to repair manuals, genuine Apple parts, Apple Diagnostics troubleshooting sessions, tools, and rental toolkits. Starting Thursday, users who have an iPad Air (M2 and later), iPad Pro (M4), iPad mini (A17 Pro), and iPad (A16) can order repair kits and components, including displays, batteries, cameras, and external charging ports. 'At Apple, our goal is to create the world's greatest products that last as long as possible,' said Brian Naumann, Apple's vice president of AppleCare, in a press release. 'With today's announcement, we're excited to expand our repair services to more customers, enabling them to further extend the life of their products — all without compromising safety, security, or privacy.' Launched in 2022, Self Service Repair allows consumers to do their own repairs at home if they're comfortable doing so by getting access to the same manuals used at Apple Store locations and Apple Authorized Service Providers. Apple says the program now supports 65 Apple products, including the recently released iPhone 16e, MacBook Air, and Mac Studio. The company shared that Canada will soon become the 34th country where Apple offers Self Service Repair. Apple also revealed more details about its Genuine Parts Distributor program, which allows independent mobile repair professionals to order genuine Apple service parts and components. These parts are available via authorized third-party distributors, such as MobileSentrix in the U.S., plus MobileSentrix and in Europe. Genuine Parts Distributor offers many Apple parts for iPhone repairs, including displays, batteries, and charging ports, with iPad parts coming tomorrow
