Latest news with #BryanSolar
Yahoo
08-07-2025
- Business
- Yahoo
SpotOn introduces AI-powered feature for online ordering system
Restaurant management solution SpotOn has rolled out the AI-driven menu recommendation Picked for You feature for its fee-free online ordering platform, SpotOn Order. Developed with Amazon Web Services (AWS), the feature tailors online menus to individual customers, seeking to improve order conversion rates. Initial users have observed an average 6% rise in online orders. The introduction comes as independent eateries grapple with challenges such as narrowing profit margins, evolving diner preferences and escalating costs for online orders, particularly after the lifting of third-party delivery fee limits in places such as New York. With the Picked for You feature, restaurants will be able to maintain profitability and customer satisfaction without increasing staffing or operational burdens. Designed for younger diners who value quick, user-friendly digital interactions, the tool employs AI to assess factors such as the time of day, day of the week and past purchases to prioritise suitable menu options. It requires no configuration and enhances its recommendations as it adapts to customer habits. SpotOn chief product officer Bryan Solar stated: 'With margins under pressure and competition growing, all restaurants must have access to the same kind of intelligent tools as the big chains. 'Picked for You gives operators the power of AWS machine learning to quietly increase revenue, without extra overhead or effort.' Currently accessible to all SpotOn Order website users, Picked for You is planned for inclusion in SpotOn's GoTo mobile ordering application in the near future. In June 2025, SpotOn launched GoTo Place, a mobile-first ordering channel to empower restaurants with integrated online ordering, loyalty programmes and direct customer engagement. The application addresses the rising popularity of 'super apps' in the food service sector, providing restaurants with a means to maintain ownership of data, income and oversight, independent of third-party services. "SpotOn introduces AI-powered feature for online ordering system" was originally created and published by Verdict Food Service, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
17-06-2025
- Business
- Yahoo
SpotOn introduces mobile-first ordering channel GoTo
SpotOn has unveiled GoTo Place, a mobile-first ordering channel designed to empower restaurants with integrated online ordering, loyalty programmes and direct customer engagement. The app is a response to the growing trend of "super apps" in the foodservice industry, offering restaurants a way to retain data, revenue and control without relying on third-party platforms. GoTo is set to revolutionise the digital presence of restaurants by providing them with a custom-branded app, states the company. This move challenges the current market, dominated by technology giants with generic apps that lump multiple restaurants together, often at the cost of high commissions and reduced brand visibility. SpotOn chief product officer Bryan Solar stated: "At a time when restaurants are under pressure from rising costs and shifting consumer habits, GoTo puts the power back in the restaurant's hands." "GoTo is the kind of branded experience usually reserved for national chains. We're democratising that tech for independents with the tools to drive repeat visits, own their customer relationships and build long-term loyalty." GoTo differentiates itself by offering a dedicated platform for restaurants to connect directly with their customers under their own brand. Bryan Solar added: "Unlike third-party 'super apps' that promote multiple restaurants while charging high fees, GoTo is restaurant-first by design." "The app doesn't promote competitors or dilute a restaurant's brand identity. Instead, it acts as a digital extension of the restaurant." Data from SpotOn Order indicates that more than 80% of consumers use their phones to place orders, and 40% revisit the same restaurant within a week. GoTo leverages these consumer habits by promoting repeat orders and loyalty reward redemptions, easing the operational burden on restaurant staff. Restaurants using GoTo can offer a commission-free, branded mobile ordering experience, engage customers with tailored loyalty rewards and marketing offers, and manage reservations and waitlists on their terms. The app, now available on the App Store and Google Play, is an inclusive solution for restaurants already using SpotOn Order. It features ordering, loyalty and waitlist capabilities, with plans to introduce additional functionalities in the future. In early June 2025, SpotOn also launched an AI-powered tool for restaurant operators to automate their profit and loss analysis. "SpotOn introduces mobile-first ordering channel GoTo" was originally created and published by Verdict Food Service, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
04-06-2025
- Business
- Yahoo
SpotOn launches AI P&L analysis tool for restaurant operators
Software and payment company SpotOn has launched an AI-powered tool designed to facilitate restaurant operators in automating their profit and loss (P&L) analysis. The tool, called SpotOn Profit Assist, is purpose-built for the unique needs of restaurants. It integrates with leading accounting platforms such as QuickBooks Online, Xero and Restaurant 365. Its launch comes as inflation and consumer spending pressures are challenging the foodservice industry, particularly independent restaurant operators, who are tasked with achieving more with fewer resources. The tool provides automated P&L analysis, identifies spending anomalies and offers customised cost-saving recommendations. For multi-unit operators, the tool benchmarks performance across different locations, while independents benefit from financial comparisons with similar establishments, ensuring informed decision-making. Restaurants using SpotOn Profit Assist describe average savings of 4.3% in total costs. In an environment of high food costs, unpredictable labour and variable demand, such savings are significant. The tool's predictive insights enhance the ability to forecast labour and revenue, which is vital for navigating economic uncertainty and can be pivotal in determining whether a restaurant merely survives or truly thrives. Unlike other restaurant tech platforms that focus solely on sales or food costs, the Profit Assist tool offers a comprehensive P&L analysis within its ecosystem, empowering operators with the knowledge to make informed decisions across all aspects of their business. In addition to providing a complete, AI-analysed P&L overview, Profit Assist also helps uncover cost-saving opportunities by examining monthly anomalies and delivering precise recommendations. This enables restaurant owners to take firmer control of their margins and make confident, data-driven choices. SpotOn chief product officer Bryan Solar stated: "Restaurants are and always have been a tight margin business, so understanding and actively managing costs is an industry-wide need." "Finding the free time to analyse each cost in a mountain of data is a real challenge. Profit Assist pulls together the numbers that matter — not just the dollars coming in, but the dollars going out — and turns them into clear, actionable insights so they can make smarter decisions with confidence." Following the earlier introduction of SpotOn Marketing Assist, the first AI-driven marketing tool for restaurants, Profit Assist represents another step in SpotOn's strategy to integrate AI across its product range. "SpotOn launches AI P&L analysis tool for restaurant operators" was originally created and published by Verdict Food Service, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
13-05-2025
- Business
- Yahoo
SpotOn unveils AI Vision technology for restaurant community
Software and payment company SpotOn has unveiled operator-first AI vision technology aimed at driving profitability and simplicity in restaurant technology. The company said that its significant AI advancements reinforce its commitment to building intelligent, integrated solutions that enhance margins, save time, and simplify decision-making in the hospitality sector. Amidst a slowdown in consumer spending and fluctuating costs, SpotOn is making AI accessible for independent restaurants with tools specifically designed to simplify a host of back-office tasks. Earlier in 2025, SpotOn tested 'Picked for You', an AI-driven component for its SpotOn Order online ordering system, created in collaboration with Amazon Web Services. This feature suggests menu items to online customers, boosting conversion rates and order volumes for eateries. By analysing customer behaviour and preferences, SpotOn's AI mimics Amazon's recommendation engine, adapting to factors like time of day and popular items, leading to more online orders and fewer abandoned carts, all with no extra work for restaurant staff. SpotOn's AI offerings also include Marketing Assist, launched in 2024, which automates customised email and social media campaigns by leveraging guest data and business goals, potentially saving operators around five hours weekly. The company's approach to AI mirrors the hospitality ethos of its restaurant clientele: attentive, adaptive, and progressive. Taking cues from chefs who refine their menus based on customer feedback, SpotOn develops products that evolve with operator input. The company's AI vision extends across its entire platform, employing smart tech to minimise obstacles, reveal opportunities, and therefore to conserve time for operators. SpotOn chief product officer Bryan Solar said: "Restaurant operators need AI that fits into their workflow and helps protect their profit margin. That's the core of our AI vision: practical, integrated technology that makes it easier for restaurants to do more with less—without compromising service quality or getting buried in complexity." "SpotOn unveils AI Vision technology for restaurant community" was originally created and published by Verdict Food Service, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Yahoo
12-05-2025
- Business
- Yahoo
SpotOn Unveils Operator-First AI Vision to Drive Profitability and Simplicity in Restaurant Tech
With New Innovations SpotOn Expands Its Practical, Purpose-Built Use of Artificial Intelligence Across Its Restaurant Platform SAN FRANCISCO, May 12, 2025 /PRNewswire/ -- Following the announcement of its Knowledge + Community = Profit campaign, SpotOn is unveiling its significant AI advancements, reinforcing its commitment to building intelligent, integrated solutions that improve margins, save time, and simplify decision-making. SpotOn's AI vision is guided by empathy and real-world practicality. At a time when consumer spending is slowing and operators are navigating unpredictable costs, SpotOn is democratizing AI for the independent restaurant community by designing practical tools that reduce the burden of back-office work and unlock clearer, faster decision-making. As AI buzz reaches a fever pitch heading into the National Restaurant Association Show, SpotOn, the top-rated software and payments partner for restaurants, is cutting through the noise with a clear message: AI should empower operators, not overwhelm them. Earlier this year, SpotOn piloted 'Picked for You' an AI-powered feature for its direct online ordering solution, SpotOn Order, developed in partnership with Amazon Web Services (AWS). Picked for You intelligently recommends menu items to online guests, helping drive a higher overall conversion rate and more orders for restaurants. In this case, SpotOn is leveraging AI to help restaurants personalize their customers' online ordering experiences by basing menu recommendations on guest behavior and preferences, similar to the recommendation engine used by Amazon. The tool also takes into account day, daypart, most-viewed items and most-purchased items. Restaurants will see a larger volume of online orders and fewer abandoned carts while providing guests with a better online-ordering experience with no additional lift for staff. "I think Picked For You is an extremely powerful tool to grow the online sales customer engagement, and I think it's going to be a game changer," said Steven DaPolito, Owner of Bisonte Pizza Co. in North Carolina. And then to be showcased at the 2025 NRA Show, SpotOn will be unveiling a first-of-its-kind AI-powered tool to help restaurant operators cut costs. Underscoring SpotOn's commitment to delivering AI that's invisible, intuitive, and impactful, these AI tools join Marketing Assist, launched in 2024, which automates personalized email and social media campaigns using guest data and business objectives—saving operators up to 5 hours a week. "Restaurant operators need AI that fits into their workflow and helps protect their profit margin," said Bryan Solar, Chief Product Officer at SpotOn. "That's the core of our AI vision: practical, integrated technology that makes it easier for restaurants to do more with less—without compromising service quality or getting buried in complexity." SpotOn approaches AI the same way its restaurant clients approach hospitality—by listening, learning, and improving. Like chefs who adjust their menus based on guest feedback, SpotOn launches products that evolve with input from operators. Its AI vision spans the entire platform, using smart technology to reduce friction, uncover opportunities, and save operators time. At the core, SpotOn believes AI should be simple, practical, and built to boost margins while fitting seamlessly into everyday restaurant operations. SpotOn will be showcasing its AI-powered tools—including Marketing Assist, Picked for You, and a brand new AI-powered solution—at Booth #6045 during the 2025 National Restaurant Association Show in Chicago. About SpotOnSpotOn is one of the leading software and payment companies, providing the technology and support that helps local businesses—and the people who run them—to succeed on their own terms. Known for its flexible, cloud-based technology and personalized support, SpotOn offers an end-to-end platform to accept payments, boost revenue, streamline operations, and create exceptional guest experiences. From seamless and efficient point-of-sale systems to integrated restaurant management solutions, SpotOn builds technology that "works the way you work" and backs it up with a 24/7 team of experts that make sure it always does—with fairness, flexibility, and a personal touch. For more information, visit Media Contact:Megan PalmerDirector of PR & Industry Relations394994@ View original content to download multimedia: SOURCE SpotOn Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
