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Australians outraged at telco providers' emergency service failures, missed sales and frozen banking apps
Australians outraged at telco providers' emergency service failures, missed sales and frozen banking apps

7NEWS

time6 days ago

  • Business
  • 7NEWS

Australians outraged at telco providers' emergency service failures, missed sales and frozen banking apps

As Australia becomes increasingly dependent on telecommunications services, consumers and businesses expect a reliable network provider and not one that works some of the time. Aside from frustration and inconvenience, studies show network outages are exceedingly costly for businesses in a world where cash is becoming increasingly obsolete. WATCH THE VIDEO ABOVE: Service provider disruptions cost Australian millions New research from PagerDuty, a global leader in digital operations, has revealed Australians lost an estimated 73 million hours of operation in the past year. The release showed that 41 per cent of Australians experienced a system failure, incident or outage with their telecommunications provider in the last 12 months. In addition, a March report from cybersecurity and observability leader Splunk revealed that unplanned tech disruptions are costing businesses with over 500 employees a staggering $86 billion. Independent telecommunications analyst Paul Budde spoke to 7NEWS exclusively about the dangers of frequent outages. 'People are affected by it (outages) ... particularly in health care services, education services where it gets cut and it's dangerous,' Budde said. 'People can lose their life if the telephone isn't working.' Budde also detailed the reason behind these outages is often linked to human error, continuous updates and software changes. 'They (telecommunications providers) are highly cost driven ... cost cutting all the time in order to keep profitable,' he said. 'Obviously, in a process like that, you can see mistakes are made and then it becomes easier for outages to occur.' If this issue is posing a significant threat to life and business, what then is being done? The Australian Communications and Media Authority (ACMA) recently introduced stronger consumer protections to safeguard Australians. These protections include customers being informed of the outages when they occur, the locations that are affected, and the likely cause. Providers will also be responsible for detailing the services their outage will impact, and the estimated timeframe consumers should expect to see the issue resolved. Member for the ACMA Samantha Yorke spoke on the changes, considering them vital to addressing the substantial impact these outages have on individuals and communities. 'It's not just frustrating, it can cause significant issues, including disrupting businesses and impacting public safety,' Yorke said. New obligations will require telecommunications services to provide greater certainty that calls to emergency services will be carried by an available network in the event of an outage. 'Improving industry accountability for the carriage of calls to Triple Zero will give Australians greater confidence that their safety is prioritised when networks are down,' Yorke said.

Australia's internet network signs Amazon satellite service
Australia's internet network signs Amazon satellite service

CNBC

time05-08-2025

  • Business
  • CNBC

Australia's internet network signs Amazon satellite service

Australia's state-owned internet network hired Amazon's untested startup satellite service to link people who cannot access its terrestrial network, rather than tech entrepreneur Elon Musk's Starlink. The deal, whose financial terms were not disclosed, is set to provide high-speed internet access to some 300,000 homes and businesses that NBN's terrestrial network does not reach. From next year, low-Earth orbit satellites owned by Amazon's Project Kuiper will start replacing two Australian government-owned satellites due for decommissioning in 2032, NBN and Amazon said in a joint statement on Tuesday. "It is true that Amazon Kuiper has not launched services yet in Australia or globally, but they are reportedly pumping in about $15 billion into that program," said Gavin Williams, NBN's chief development officer for regional and remote services. "We have every confidence that we've got a partner in Kuiper that will do what they say they're going to do," he added in an interview. NBN said its decision followed a rigorous procurement process, but did not say why it had chosen the Amazon service over Starlink. The deal represents a missed opportunity for Starlink, by far the world's biggest provider of such network services, which already has more than 250,000 customers in Australia, industry data shows. The decision was probably influenced by the need to limit sovereign risk arising from giving control of essential Australian infrastructure to a company aligned with "a very unpredictable America", said telecoms analyst Paul Budde. "I am sure total dependence on Starlink would not be seen as a favorable situation," Budde, an industry veteran who has advised the United Nations on broadband policy, added in an email. If U.S. President Donald Trump was not happy with something he could use both Starlink and Kuiper for political purposes, which was a worrying factor, Budde said. Starlink was not immediately available for comment. Australia's two biggest telecoms providers sell Starlink residential connection dishes and some government bodies, including the Australian Electoral Commission, also have contracts with it. A unit of Musk's SpaceX rocket company, Starlink now has 8,000 fast-orbiting satellites since it began launching them in 2019, while Amazon's service has just 78 since its first launch in April. NBN and Amazon said Project Kuiper would ultimately have more than 3,200. The low-Earth orbit satellites will connect to each other by optical links and communicate with antennas and other points on the ground. NBN's Williams added that the supply of critical infrastructure entailed regulatory and legal obligations, with technical, operational, and commercial considerations factored into the procurement process.

Young Indian archery squad shine with nine medals at Asia Cup Singapore leg
Young Indian archery squad shine with nine medals at Asia Cup Singapore leg

Malaysia Sun

time21-06-2025

  • Sport
  • Malaysia Sun

Young Indian archery squad shine with nine medals at Asia Cup Singapore leg

New Delhi [India], June 20 (ANI): A young Indian archery contingent delivered an impressive performance at the second leg of the Archery Asia Cup 2025 in Singapore, clinching a total of nine medals, two gold, six silver, and one bronze, as per The second stage concluded on Friday at the Bukit Gombak Stadium, with India continuing their strong run from the Bangkok leg earlier this year, where they topped the medal tally with eight podium finishes, including five golds. Kushal Dalal was once again the standout performer. After bagging both individual and team titles in Bangkok, he maintained his fine form by securing the gold medal in the men's individual compound event, defeating Australia's Joshua Mahon 149-143 in the final. In the same category, India added a bronze through Sachin Chechi, who edged past Bangladesh's Himu Bachhar 148-146. The women's compound final turned into an all-Indian battle, with Tejal Salve narrowly beating Shanmukhi Naga Sai Budde 146-144 to take the gold. Budde, however, added another medal to her tally later, teaming up with Dalal in the compound mixed team final. The pair fought hard but fell just short, losing 155-153 to Kazakhstan's Adel Zhexenbinova and Andrey Tyutyun, settling for silver. Indian archers reached five out of six team finals and featured in two of the four individual gold medal matches, highlighting the depth and consistency of the young squad. In the compound women's team event, the trio of Budde, Salve, and Tanishka Nilkumar Thokal narrowly missed gold, losing to Malaysia in a dramatic shootoff after a 232-232 tie. The final was decided 29-26 in Malaysia's favour. The men's compound team of Dalal, Ganesh Thirumuru, and Mihir Nitin Apar also earned silver after a close 231-235 defeat to Kazakhstan. In recurve, India ended runners-up in the mixed team event. Vishnu Choudhary and Vaishnavi Babarao Pawar went down 6-0 to Indonesia's Arif Pangestu and Ayu Mareta Dyasari in the final. The men's recurve team, Choudhary, Paras Hooda, and Juyel Sarkar impressed in the early rounds but couldn't overcome Japan in the title clash, also losing 6-0. Notably, the Indian contingent in Singapore consisted entirely of Under-21 archers, with senior stars like Jyothi Surekha Vennam and Deepika Kumari giving the event a miss. Among the many highlights, the Indian women's compound team set a new U-21 world record in the qualification round, amassing 2101 points. Salve, Budde, and Thokal broke their own previous record of 2076 set in 2023. Over 200 archers from 21 nations took part in the second Archery Asia Cup 2025, showcasing some of the best emerging talent in the continent. (ANI)

Young Indian archery squad shine with nine medals at Asia Cup Singapore leg
Young Indian archery squad shine with nine medals at Asia Cup Singapore leg

India Gazette

time20-06-2025

  • Sport
  • India Gazette

Young Indian archery squad shine with nine medals at Asia Cup Singapore leg

New Delhi [India], June 20 (ANI): A young Indian archery contingent delivered an impressive performance at the second leg of the Archery Asia Cup 2025 in Singapore, clinching a total of nine medals, two gold, six silver, and one bronze, as per The second stage concluded on Friday at the Bukit Gombak Stadium, with India continuing their strong run from the Bangkok leg earlier this year, where they topped the medal tally with eight podium finishes, including five golds. Kushal Dalal was once again the standout performer. After bagging both individual and team titles in Bangkok, he maintained his fine form by securing the gold medal in the men's individual compound event, defeating Australia's Joshua Mahon 149-143 in the final. In the same category, India added a bronze through Sachin Chechi, who edged past Bangladesh's Himu Bachhar 148-146. The women's compound final turned into an all-Indian battle, with Tejal Salve narrowly beating Shanmukhi Naga Sai Budde 146-144 to take the gold. Budde, however, added another medal to her tally later, teaming up with Dalal in the compound mixed team final. The pair fought hard but fell just short, losing 155-153 to Kazakhstan's Adel Zhexenbinova and Andrey Tyutyun, settling for silver. Indian archers reached five out of six team finals and featured in two of the four individual gold medal matches, highlighting the depth and consistency of the young squad. In the compound women's team event, the trio of Budde, Salve, and Tanishka Nilkumar Thokal narrowly missed gold, losing to Malaysia in a dramatic shootoff after a 232-232 tie. The final was decided 29-26 in Malaysia's favour. The men's compound team of Dalal, Ganesh Thirumuru, and Mihir Nitin Apar also earned silver after a close 231-235 defeat to Kazakhstan. In recurve, India ended runners-up in the mixed team event. Vishnu Choudhary and Vaishnavi Babarao Pawar went down 6-0 to Indonesia's Arif Pangestu and Ayu Mareta Dyasari in the final. The men's recurve team, Choudhary, Paras Hooda, and Juyel Sarkar impressed in the early rounds but couldn't overcome Japan in the title clash, also losing 6-0. Notably, the Indian contingent in Singapore consisted entirely of Under-21 archers, with senior stars like Jyothi Surekha Vennam and Deepika Kumari giving the event a miss. Among the many highlights, the Indian women's compound team set a new U-21 world record in the qualification round, amassing 2101 points. Salve, Budde, and Thokal broke their own previous record of 2076 set in 2023. Over 200 archers from 21 nations took part in the second Archery Asia Cup 2025, showcasing some of the best emerging talent in the continent. (ANI)

Bishop Budde hopes Pride Month can be ‘antidote' to ‘unnecessarily hurtful' rhetoric
Bishop Budde hopes Pride Month can be ‘antidote' to ‘unnecessarily hurtful' rhetoric

Yahoo

time09-06-2025

  • Politics
  • Yahoo

Bishop Budde hopes Pride Month can be ‘antidote' to ‘unnecessarily hurtful' rhetoric

Bishop Mariann Edgar Budde, who asked that President Trump 'have mercy' on LGBTQ children and immigrants during a prayer service he attended in January, says she hopes Pride Month celebrations this year help LGBTQ people heal from months of amped-up speech and policies targeting their identities. 'I pray that it is a really joyful, inspiring gathering where people feel safe, where they feel seen, where they feel supported, where they can laugh and learn,' Budde said about Pride in an interview with USA Today published Monday. 'Maybe it is a good antidote to some of the meaner rhetoric that has been unnecessarily hurtful. And just be a balm for people. We all need that.' Budde, the Episcopal leader for the Washington area, made national headlines when she used a prayer service following Trump's inauguration to make a direct plea to the president — who sat in the first pew of the National Cathedral with first lady Melania Trump, Vice President JD Vance and second lady Usha Vance — on behalf of 'people in our country who are scared now.' 'There are gay, lesbian and transgender children in Democratic, Republican and independent families, some who fear for their lives,' Budde said during the service. She said most immigrants, even those without proper documentation, were good neighbors, and the vast majority are 'not criminals.' She told ABC's 'The View' in the days following her sermon that she would welcome a one-on-one conversation with Trump but would not apologize, as he demanded in a lengthy post on Truth Social. 'I am not going to apologize for asking for mercy for others,' Budde said. Since returning to office in January, Trump has signed several executive orders directly targeting transgender Americans, including one he issued on his first day declaring that the U.S. recognizes only two unchangeable sexes, male and female, and prohibiting spending on 'gender ideology.' Other orders aim to bar transgender people from serving openly in the military, end federal support for gender-affirming care for minors and ban transgender girls from participating in girls' and women's sports. White House press secretary Karoline Leavitt said last week that Trump has 'no plans' to issue a proclamation recognizing Pride Month this year. Budde told USA Today that Pride and its message of community and acceptance carries an 'urgency' with it this year. 'It feels as if there are some values, some accomplishments, some strides that are being called into question, and a fairly aggressive effort on the part of many to take away some of the things that have been so hard fought for,' she said. 'It's both a time of celebration and a reminder that this is who we are, and these are our beloved and this is who we stand with.' 'There seems to be a lot to be gained by keeping us divided and to project really false statements onto whole groups of people. That has not stopped, which is just worrisome and a bit heartbreaking,' Budde said. 'This is not, for me, a partisan thing. But I do want to constantly stand for and remind people of the values that are bedrock to me as a person of faith, but also to our country and to emphasize that we have far more in common with one another than we differ.' Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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