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Mohammed bin Rashid launches phase 2 of Zero Bureaucracy Programme
Mohammed bin Rashid launches phase 2 of Zero Bureaucracy Programme

Al Etihad

time11 hours ago

  • Business
  • Al Etihad

Mohammed bin Rashid launches phase 2 of Zero Bureaucracy Programme

16 June 2025 17:45 DUBAI (ALETIHAD)His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, affirmed that under the leadership of President His Highness Sheikh Mohamed bin Zayed Al Nahyan, the UAE is building a world-leading model for government model prioritises efficiency, quality, and impact, aiming to simplify and enhance the lives of its citizens. By integrating best practices, leveraging expertise and technology, the UAE government strives to deliver streamlined services that meet the needs of its people with minimal effort and maximum Highness Sheikh Mohammed bin Rashid Al Maktoum said: 'Today we launch the second phase of the Zero Government Bureaucracy programme, a national project designed to create simpler, faster, and more impactful government services. In its first phase, the programme reduced service delivery time by over 70%, eliminated more than 4,000 unnecessary procedures, and saved customers over 12 million hours.'His Highness Sheikh Mohammed added: 'We are grateful to the over 30 government entities and 690 teams involved in streamlining government procedures. Today we expand these efforts, focusing on eliminating digital bureaucracy to realize our goal: a government without complexity, services without waiting times, and results that tangibly improve people's lives.'His Highness Sheikh Mohammed announced the launch of the second phase of the Zero Bureaucracy programme, at an event that detailed the next phase of the programme and its objectives. The launch event, held in Dubai, was attended by over 200 ministers, deputy ministers, and directors general of federal programme serves as a comprehensive national framework for Zero Bureaucracy projects and initiatives, uniting the efforts of all ministries and government entities. Its strategic objective is to establish the UAE government as the global leader in service delivery, ultimately achieving zero Al Gergawi, Minister of Cabinet Affairs, stated that the achievements of the Zero Bureaucracy Programme's first phase align with the UAE leadership's vision to prioritize citizen services and continuously improve and simplify his opening remarks at the launch of the second phase, Al Gergawi highlighted the collaborative efforts of '30 government entities and 690 teams, which successfully eliminated over 4,000 unnecessary procedures, reduced service delivery time by over 70%, and removed 1,600 redundant requirements. The UAE Government has recognized and celebrated the top three performing government entities in implementing Zero Bureaucracy.'Al Gergawi said: 'The results of the previous phase represent a new, more effective model for government operations, by leveraging internal teams to re-engineer processes and enhance service efficiency. More importantly, this translated to over 12 million hours and Dh 1.12 billion saved annually for the public, customers, businesses, and investors.'Al Gergawei stated that the next phase will focus on further reducing unnecessary procedures, streamlining digital applications by achieving zero digital bureaucracy, and ensuring a 24-hour uptime for digital systems, strengthening digital integration between government entities, and enhancing the overall digital customer its first phase, the Zero Bureaucracy programme achieved significant results, establishing a new model for government operations. Over 690 teams from 30 government entities eliminated over 4,000 unnecessary procedures, reducing service times by over 70%. This streamlined 200 million annual transactions, saving customers and businesses 12 million hours and Dh 1.12 billion annually. Top-performing teams received awards valued at Dh 7 million in recognition of their second phase of the programme will expand its scope to fully eliminate digital bureaucracy, streamlining online processes and applications. This involves modernizing all government digital systems and effectively integrating programme will also continue to eliminate unnecessary government procedures and services, remove redundancies between entities, and abolish all non-essential burdens and the launch event for the Zero Bureaucracy Programme's second phase, His Excellency Abdullah bin Sultan bin Awad Al Nuaimi, Minister of Justice, highlighted the Ministry's achievements and journey in eliminating bureaucracy. He showcased several initiatives that contributed to the Ministry winning first place as the Zero Bureaucracy Awards' Best Government bin Taliah, Chief of Government Services in the UAE Government, outlined the second phase of the programme, which aims to further eliminate unnecessary procedures and requirements, eradicate digital bureaucracy, and remove redundant or unnecessary requirements. He explained that the next phase will focus on enhancing government integration, data sharing, developing innovative joint solutions, and adopting leading business government workshop concluded with an interactive dialogue session titled " Zero Bureaucracy and the Private Sector." Participants included Marwan Ibrahim Haji Nasser, Chairman and CEO of Tadawi Healthcare Group, and Fouad Mansoor Sharaf, Fuad Mansoor Sharaf, Managing Director of the UAE Shopping Malls at MAF Properties. The session explored the speakers' insights and perspectives on how eliminating bureaucracy impacts the private sector's efficiency, performance quality, and service excellence. Launched in November 2023, the UAE Zero Government Bureaucracy programme simplifies and streamlines procedures, eliminating unnecessary requirements. The first phase targeted a reduction of 2,000 government procedures and a 50% decrease in processing times, reflecting the leadership's commitment to creating a leading future-forward experience that enhances lives, fosters a pro-business environment, and attracts talent.

Veteran advocacy leader defends Trump's shake-ups at VA, calls for reform to support veterans
Veteran advocacy leader defends Trump's shake-ups at VA, calls for reform to support veterans

Fox News

time09-05-2025

  • Politics
  • Fox News

Veteran advocacy leader defends Trump's shake-ups at VA, calls for reform to support veterans

EXCLUSIVE: President Donald Trump's Secretary of Veterans Affairs, Doug Collins, has proposed a 15% workforce reduction with a goal of cutting 80,000 jobs at the VA. Retired Lt. Col. Jim Whaley, CEO of Mission Roll Call, a veteran advocacy non-profit, said such VA reform is necessary to improve veterans' lives across the United States. Whaley told Fox News Digital that veterans want to see less bureaucracy at the VA and more "community care" to cut wait times and increase services at local VA hospitals, but "if it was easy, somebody would have solved it." "Every American and politician, from both sides of the aisle, can agree that we want to make sure we take care of our veterans," Whaley said. "We just got out of over 20 years of war, so there are a lot of veterans and their families that need help. We want to make sure that every dollar that the American taxpayer is paying to support the VA is spent wisely, and that veterans are getting the care that they need. And more importantly, that they're getting the care when they need it, where they need it and how they need it." The VA serves only half of U.S. veterans. While Whaley said Collins is trying to reach the other 50% through TV and podcast appearances, he encouraged more transparency about the VA's services to reach the other half of veterans who still need care. "One hundred days into the second Trump administration, and VA is no longer content with poor results. Under President Trump's leadership, we have already stripped away many of the costly distractions that were coming between VA beneficiaries and the benefits they have earned. And we're looking to make even more historic reforms to better serve our veterans," Collins said. Trump and Collins have faced controversy in the media and among Democrats for cutting VA jobs and for their efforts to overhaul the department. Whaley, whose organization conducts veteran polling, said more than half of veterans are worried about VA cuts. "When all you hear is about the cuts versus what the philosophy is behind why you're making those changes in an organization, there's going to be fear. Change is hard. It's important that the VA stays as transparent as possible and reports on what is being done and what improvements are being made," Whaley said. However, Whatley, a veteran himself, said all veterans want to see an improved VA. "They want to see services improve, they want to see wait times reduced. As time goes on and Veterans Affairs communicate more and more with veterans, they will know a little bit about what's going on, and they'll be a little less anxious about it. I think it's all about making sure that veterans are getting the news, making sure they understand why they're making these cuts." Whaley encouraged Collins and the VA to include more veterans in the conversations surrounding the VA's reform by listening to families and caregivers to learn how to best invest in veteran care. "Veteran affairs are very important to recruitment issues, and that, of course, affects national security. So they're not all separate, it all wraps together. When a veteran gets out of the service after a few years of serving their country, we have to make sure that the transition to the civilian world and finding a job and plugging into the community goes smoothly, because if we don't, then we have an issue," Whaley said. According to the 2023 National Veteran Suicide Prevention Annual Report, more than 17 veterans committed suicide per day in 2021. "We need to get the number of suicides as close to zero as possible. That's the number one priority," Whaley said, adding that community care is also a top priority, so veterans don't have to drive long distances and wait a long time to get the services they need. "We need to make sure that the Department of Defense and the VA are working together when veterans are transitioning out of the military to make sure they're plugged into the VA and that the transition goes well. Because the fact of the matter is, the majority of suicides among veterans are from veterans that have recently transitioned to the civilian world."

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