Latest news with #CMDB


Hans India
6 days ago
- Business
- Hans India
Guardrails and Growth: Inside the Compliance Automation Vision Transforming Enterprise IT
In today's complex regulatory environment, automation is no longer just about speed—it's about smart governance. For ServiceNow expert Saikrishna Tarakampet, compliance is not a hurdle to innovation but a powerful framework that can accelerate it. 'Guardrails are not walls; they're lanes that keep innovation focused and safe,' he says. With over a decade of IT experience and certifications as both a ServiceNow Developer and Administrator, Tarakampet has led enterprise-scale integrations across platforms like Workday, Salesforce, and Kafka. His approach combines centralized governance, real-time monitoring, and AI-driven automation—all anchored by a solid CMDB foundation. 'In the early stages of my career, compliance was something teams worried about at the end,' he recalls. 'Today, it's embedded in the architecture from day one. Whether it's GDPR, HIPAA, or internal controls, proactive governance is the new standard.' At the core of his strategy is 'Compliance by Design.' Rather than slowing teams down, Tarakampet focuses on building workflows where compliance is automated, visible, and contextual. 'We align ITIL practices with Agile delivery, so traceability and velocity coexist,' he explains. This philosophy, which he terms 'Guardrails and Growth,' has helped global clients transition from reactive risk management to continuous compliance. A key enabler in this transformation is a well-maintained Configuration Management Database (CMDB) paired with the Common Service Data Model (CSDM). 'You can't enforce policy in a city without a map,' he says. 'CMDB gives you the context—what's critical, what's connected, and where the risks lie. From there, you can automate remediation, alerts, and even audit documentation.' Tarakampet is also at the forefront of applying Generative AI in compliance. By integrating tools like Now Assist and Virtual Agent, he helps organizations predict policy violations, draft audit logs, and recommend remediation steps. 'AI helps you move smarter,' he notes, 'but it must be governed. Every AI-driven action must be logged, auditable, and policy-aligned.' For Tarakampet, the endgame is clear: business value. 'Whether I'm automating a task or integrating systems, the focus is always on outcomes—faster resolution, stronger compliance, better user experience.' His advice to enterprises starting this journey? 'You can't automate what you don't see. Start by cleaning your CMDB. Map your services. Then bake compliance into every workflow.' Far from being a blocker, Tarakampet sees compliance as a trust-builder. 'Done right, it enables scale, safety, and sustainable growth.'


Business Insider
31-05-2025
- Business
- Business Insider
Costamare Bulkers files $200M mixed securities shelf
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Yahoo
28-05-2025
- Business
- Yahoo
inMorphis Recognized as Rising Star for Innovation in ServiceNow Ecosystem by ISG
BOSTON, May 28, 2025 /PRNewswire/ -- inMorphis has been named a Rising Star in the 2025 ISG Provider Lens™ for ServiceNow Ecosystem Partners – US, recognizing its innovation and impact in advancing ServiceNow-powered digital transformation. This accolade highlights inMorphis's strong portfolio of business offerings designed to help enterprises unlock the full value of the Now Platform. Innovation with GenAI at the Core A key differentiator for inMorphis is its proprietary GenAI Universe, which features a suite of AI-powered frameworks like GenAI Accelerator, Agentic AI, Genie, Now LLM, and Now Skill. These tools integrate seamlessly with ServiceNow, empowering enterprises to automate workflows, drive intelligent decision-making, and scale innovation rapidly. "inMorphis uses ServiceNow Build platforms to create domain-specific GenAI use cases for industries such as BFSI, telecom, and healthcare, addressing their unique challenges with precision."-Tapati Bandopadhyay, Lead Author, ISG Provider Lens 2025 – ServiceNow Ecosystem Partners research Operational Excellence and Customer Focus inMorphis is a leader in Reliability, Compliance, Customer, and Asset Management (RCA) regarding workflow operations. Its transformation methodology—powered by the ACE (Acceleration-Configuration-Experience) framework—ensures right-first-time implementations and measurable business outcomes. Its value realization framework has enabled clients to optimize their ServiceNow investments, with one U.S.-based investment firm achieving a 35% increase in CMDB coverage, a 40% growth in platform utilization, and an 80% increase in portal adoption in just eight weeks. Strategic Collaborations to Boost CX and Quality To elevate customer experience and service quality, inMorphis has forged strategic partnerships. With NEURON7, it applies GenAI for auto-diagnostics and remediation. Collaborating with AutomatePRO, it advances Quality as a Service (QaaS), accelerating delivery while maintaining high standards. Through a tie-up with Confluent, inMorphis is helping clients unify data and workflow streams for intelligent operations. GRC Expertise and Forward-Thinking Approach A trusted name in Governance, Risk, and Compliance (GRC), inMorphis leverages AI and machine learning within ServiceNow to provide predictive insights, enhance anomaly detection, and proactively reduce compliance risks. Future-Focused Strategy inMorphis plans to integrate GenAI into the Integrated Risk Management (IRM) module for BFSI clients, roll out low-code apps for telecom and CMDB, and align closely with ServiceNow's innovation roadmap. These developments underscore its commitment to delivering scalable, future-ready solutions with accelerated return on investment (ROI). About inMorphis Founded in 2015 and headquartered in Singapore, inMorphis is a ServiceNow-invested partner with a global presence across the U.S., UK, India, and ASEAN. Its expertise spans ITSM, ITOM, GRC, AIOps, SecOps, and workflow automation, enabling clients to unlock enterprise agility and business value at scale. Download your complimentary copy of the ISG Provider Lens™ report below. Photo: View original content to download multimedia: SOURCE inMorphis

Associated Press
09-04-2025
- Business
- Associated Press
Kura Labs and ServiceNow Partner to Deliver Advanced Agentic Engineering Training for Certified Application Developers
Collaboration to Equip Developers with Next-Generation AI-Driven Workflow Automation Capabilities NEW YORK, April 9, 2025 /PRNewswire/ -- Kura Labs, a pioneer in Infrastructure Computing workforce training, and ServiceNow, the AI platform for business transformation, today announced a strategic partnership to deliver an immersive training program through the launch of RiseUp with ServiceNow Innovation Hub with Kura Labs. This Innovation Hub will equip professionals with cutting-edge agentic engineering capabilities, enabling them to build AI-powered workflows that drive automation, intelligence, and efficiency across ServiceNow's expansive enterprise ecosystem. 'ServiceNow is at the forefront of enterprise AI, and we are thrilled to partner with them to redefine how developers are trained for this new era of intelligent automation,' said Sheldon Gilbert, Founder & CEO of Kura Labs. 'Our use of commercial workload simulations provides the ideal environment for mastering ServiceNow's agentic layers, from AI-driven workflows to LLM-enabled automation from the autonomous detection of cyberattacks to the orchestration of GPUs. This program ensures that developers are not just certified but fully equipped to drive enterprise transformation at scale.' The partnership leverages Kura Labs' expertise in providing advanced training in AI infrastructure computing, cloud infrastructure, cybersecurity, robotics, smart manufacturing, and Edge/IoT. Using Kura's partner simulation platform, developers will gain hands-on experience across the entire agentic layer of the ServiceNow tech stack, harnessing the power of its unified data model and uniquely rich Configuration Management Database (CMDB) that powers novel enterprise local LLM layers, further enhancing AI-driven workflow automation and overall agentic capabilities. 'This partnership marks a significant milestone in AI-powered enterprise automation,' said Karen Pavlin, Chief Workforce Innovation Officer. 'By integrating Kura Labs' simulation-driven training approach with ServiceNow's platform, we are providing our learners with valuable, hands-on experience that will enable them to be job-ready day one and support our customer and partner ambitions to build AI powered agentic solutions that can revolutionize how businesses operate.' The collaboration aligns with ServiceNow's broader vision to accelerate workforce readiness in AI-driven enterprise solutions. Through highly immersive, real-world simulations, trainees will develop and deploy next-generation applications, transforming enterprise service management across industries. As enterprises increasingly look to agentic AI to drive business transformation this partnership will accelerate the development of a new generation of ServiceNow professionals adept in agentic engineering. Media Contact: Justin Goldstein, PR73, About Kura Labs Kura Labs is a leading workforce training academy specializing in AI infrastructure computing, cloud infrastructure, cybersecurity, robotics, smart manufacturing, and Edge/IoT. Its use of commercial workload simulations provides real-world training environments to prepare professionals for the future of AI-driven enterprise automation.
Yahoo
07-02-2025
- Business
- Yahoo
USU Wins Medical Technology Company as a New Customer for IT Service Management
MOGLINGEN, Germany - February 6, 2025 (NEWMEDIAWIRE) - A globally leading provider of laboratory automation solutions has opted for USU's IT Service Management Suite (ITSM). As part of a comprehensive IT reorganization, all IT service processes will be gradually managed via a scalable, service-oriented, and integrated platform. The decision was driven not only by the performance of USU's software but also by the company's local presence and the strong technical expertise of the USU team. The ITSM solution will be operated as Software as a Service (SaaS) for employees and includes a wide range of ITSM modules. In addition to increasing transparency through a Configuration Management Database (CMDB) and professional IT Asset Management, a key focus is on automation and efficiency improvement. The solution will be implemented in coordinated phases, starting with a starter package for core functions such as Incident Management. After the completion of the first phase, further ITSM disciplines will be introduced, including IT Self-Service, Service Request Management, Problem, Change, and Release Management. "We are very pleased to support our new customer in optimizing its IT processes and to provide a future-proof foundation for the company's growth through our scalable ITSM solution. The customer will benefit from a centralized IT platform that enables seamless integration of additional services," says Achim Rudolph, Senior Vice President and Managing Director of USU. For more information about USU GmbH, visit here USU GmbH As a leading provider of software and service solutions for IT and customer service management, USU helps organizations optimize their IT resources in the age of cloud and AI. Globally, organizations trust USU to modernize their IT infrastructure, reduce cloud costs, and enhance service excellence. USU technologies deliver comprehensive transparency and control over hybrid IT environments from on-premises data centers to cloud-based resources and hardware assets. Additionally, USU's AI-powered platform serves as a central knowledge base, providing consistent information across all communication channels and customer services. For more information: Media Contact USU GmbHCorporate CommunicationsDr. Thomas GerickEmail: Sign in to access your portfolio