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Business Upturn
7 days ago
- Business
- Business Upturn
TELUS Digital Expands Capabilities With the Addition of Gerent, a U.S.-based Salesforce-focused Consultancy
Vancouver, British Columbia, Canada: TELUS Digital Experience (TELUS Digital) (NYSE and TSX: TIXT), a leading global technology company specializing in digital customer experiences, today announced it has acquired Gerent, a U.S.-based Salesforce-focused consultancy that delivers enterprise-scale implementation and integration projects, and agentic AI solutions. Gerent's full portfolio of services is now offered by TELUS Digital and the Gerent brand will be retired at the end of Q3 2025. This press release features multimedia. View the full release here: TELUS Digital is expanding its capabilities with Gerent, a U.S.-based Salesforce-focused consultancy Gerent is a Salesforce Summit Partner with 1,800 certifications across the entire Salesforce product suite. Gerent's fully remote workforce located across the U.S., Canada, India and Australia has delivered over 1,000 Salesforce projects to date globally, logging more than 1.2 million implementation hours while maintaining a 4.9/5.0 customer satisfaction (CSAT) score. 'Gerent will further strengthen our company's expertise in transforming the CX agent experience, including the development and implementation of agentic AI as part of our Digital Solutions service line,' said Tobias Dengel, President, TELUS Digital Solutions. 'The numerous synergies between our two companies helps us advance our fusion-based growth strategy that brings top talent together with advanced technologies. Together we are positioned to create the workforces of the future for our clients, which combine AI-enabled humans and autonomous AI agents to deliver smarter, faster and more personalized CX at scale. Our companies also share a commitment to customer service excellence and bold innovation. This foundational alignment will enable us to integrate smoothly, benefit from immediate upsell and cross-sell opportunities across our client rosters, and attract net new clients through a strengthened go-to-market value proposition.' Jamie Timm, Global SVP, Service Delivery and Operations, TELUS Digital Solutions said, 'Salesforce is a key platform for creating personalized, data-driven and scalable engagement across sales, service, marketing and commerce. Gerent's Salesforce expertise, built over nearly two decades of solving complex, real-world challenges for enterprise clients, brings immediate value to our professional services portfolio and our clients.' Since its inception in 2008, Gerent has grown organically and through acquisitions to develop a fulsome capabilities portfolio that includes digital marketing and design, cybersecurity, cloud services, and managed IT services. The company brings deep, cross-industry expertise to clients in banking, insurance, healthcare and life sciences, manufacturing, distribution, automotive, education, travel and hospitality, retail and consumer goods, and the nonprofit sector. With a strong track record in both regulated and fast-evolving industries, Gerent helps organizations harness the full power of Salesforce to drive transformation and growth. Their broad expertise is enhanced by over 20 industry-focused accelerators to help clients achieve faster time to value by using prebuilt assets, templates and workflows, and established best practices. 'From the very beginning, we built Gerent on a people-first philosophy, pairing deep process and technical expertise with a relentless focus on customer outcomes,' said Gopi Ramineni, Founder and CEO, Gerent. 'This next chapter with TELUS Digital is a natural progression driven by shared values, strong cultural alignment, and a joint commitment to innovation. Together, we'll expand our impact and capabilities across industries and geographies, delivering greater value to our clients.' Agentic AI takes center stage in the next phase of automation Agentic AI marks a pivotal evolution in enterprise automation, enabling systems to autonomously make decisions and take meaningful action. As organizations navigate economic pressures and rising customer expectations, implementing agentic AI offers a scalable way to enhance service delivery, improve operational efficiency, and reduce costs. Gerent has developed a range of AI-enhanced agents that function internally to support employees and externally to enhance customer support. These include sales representative agents that independently engage with leads by sending emails, scheduling meetings, and recommending products, and CX agents that interact with customers to answer questions, resolve issues, and provide personalized recommendations without human support. These capabilities and expertise are well aligned with Fuel iX™, TELUS Digital's proprietary AI platform and suite of products. The transaction is not material and financial terms are not disclosed. More information: TELUS Digital provides Salesforce consulting and implementation services across the entire Salesforce product suite to unlock the full potential of enterprise investments to elevate customer experiences, and quickly and effectively achieve business goals. We leverage proven frameworks, performance-optimized accelerators and industry-specific best practices to launch intelligent AI agents to empower employees with assistive tools to handle routine tasks that boost efficiency, and customer-facing agents that deliver real-time, personalized support across channels for superior experiences. For more information, visit: Cautionary note regarding forward-looking statement This news release contains forward-looking statements about expected future events, including, but not limited to, statements relating to the expected benefits and synergies of the transaction, the impact of the transaction on TELUS Digital and Gerent's businesses and TELUS Digital's expectations regarding integration plans. Any statements contained herein that are not statements of historical facts may be deemed to be forward-looking statements. In some cases, you can identify forward-looking statements by terminology such as 'aim', 'anticipate', 'assume', 'believe', 'contemplate', 'continue', 'could', 'due', 'estimate', 'expect', 'goal', 'intend', 'may', 'objective', 'plan', 'predict', 'potential', 'positioned', 'seek', 'should', 'target', 'will', 'would' and other similar expressions that are predictions of or indicate future events and future trends, or the negative of these terms or other comparable terminology. These forward-looking statements are based on our current expectations, estimates, forecasts and projections about our business and the industry in which we operate, and management's beliefs and assumptions, and are not guarantees of future performance or development and involve known and unknown risks, uncertainties and other factors that are in some cases beyond our control. We assume no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, uncertainties or otherwise, except as required by law. By their nature, forward-looking statements require TELUS Digital to make assumptions and predictions and are subject to inherent risks and uncertainties. There can be no assurance that the expected benefits of the transaction will be realized within a targeted time frame or at all, including that the expected benefits and synergies of the transaction will be realized or that the integration of the businesses will be successful. There is a significant risk that the forward-looking statements will not prove to be accurate as a result of risks, some of which are beyond the control of TELUS Digital, that include, but are not limited to: risks related to the ability to achieve contemplated synergies and benefits and effectively integrate Gerent within expected timeframes or at all and the possibility that such integration may be more difficult, time-consuming or costly than expected, the diversion of attention of management of TELUS Digital and Gerent to integration-related issues, risks related to investor perceptions of the transaction parties and their respective businesses, operations, financial condition and industry, and risks related to the potential impact of general economic, political and market factors on the companies or the transaction. The forward-looking statements contained in this news release describe our expectations at the date of this news release and, accordingly, are subject to change after such date. Readers are cautioned not to place undue reliance on forward-looking statements as a number of factors could cause actual future events to differ materially from those expressed in the forward-looking statements. Accordingly, this news release is subject to the disclaimer and qualified by the assumptions, qualifications and risk factors referred to in our 'Risk Factors' section of our Annual Report available on SEDAR+ and in 'Item 3D—Risk Factors' of our Annual Report on Form 20-F filed on February 13, 2025, and available on EDGAR. Except as required by law, TELUS Digital disclaims any intention or obligation to update or revise forward-looking statements. About TELUS Digital TELUS Digital (NYSE & TSX: TIXT) crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that deliver value for our clients. We are the brand behind the brands. Our global team members are both passionate ambassadors of our clients' products and services, and technology experts resolute in our pursuit to elevate their end customer journeys, solve business challenges, mitigate risks, and drive continuous innovation. Our portfolio of end-to-end, integrated capabilities include customer experience management, digital solutions, such as cloud solutions, AI-fueled automation, front-end digital design and consulting services, AI & data solutions, including computer vision, and trust, safety and security services. Fuel iXTM is TELUS Digital's proprietary platform and suite of products for clients to manage, monitor, and maintain generative AI across the enterprise, offering both standardized AI capabilities and custom application development tools for creating tailored enterprise solutions. Powered by purpose, TELUS Digital leverages technology, human ingenuity and compassion to serve customers and create inclusive, thriving communities in the regions where we operate around the world. Guided by our Humanity-in-the-Loop principles, we take a responsible approach to the transformational technologies we develop and deploy by proactively considering and addressing the broader impacts of our work. Learn more at: View source version on Disclaimer: The above press release comes to you under an arrangement with Business Wire. Business Upturn takes no editorial responsibility for the same.
Business Wire
7 days ago
- Business
- Business Wire
TELUS Digital Expands Capabilities With the Addition of Gerent, a U.S.-based Salesforce-focused Consultancy
VANCOUVER, British Colubmia--(BUSINESS WIRE)-- TELUS Digital Experience (TELUS Digital) (NYSE and TSX: TIXT), a leading global technology company specializing in digital customer experiences, today announced it has acquired Gerent, a U.S.-based Salesforce-focused consultancy that delivers enterprise-scale implementation and integration projects, and agentic AI solutions. Gerent's full portfolio of services is now offered by TELUS Digital and the Gerent brand will be retired at the end of Q3 2025. Gerent is a Salesforce Summit Partner with 1,800 certifications across the entire Salesforce product suite. Gerent's fully remote workforce located across the U.S., Canada, India and Australia has delivered over 1,000 Salesforce projects to date globally, logging more than 1.2 million implementation hours while maintaining a 4.9/5.0 customer satisfaction (CSAT) score. 'Gerent will further strengthen our company's expertise in transforming the CX agent experience, including the development and implementation of agentic AI as part of our Digital Solutions service line,' said Tobias Dengel, President, TELUS Digital Solutions. 'The numerous synergies between our two companies helps us advance our fusion-based growth strategy that brings top talent together with advanced technologies. Together we are positioned to create the workforces of the future for our clients, which combine AI-enabled humans and autonomous AI agents to deliver smarter, faster and more personalized CX at scale. Our companies also share a commitment to customer service excellence and bold innovation. This foundational alignment will enable us to integrate smoothly, benefit from immediate upsell and cross-sell opportunities across our client rosters, and attract net new clients through a strengthened go-to-market value proposition.' Jamie Timm, Global SVP, Service Delivery and Operations, TELUS Digital Solutions said, 'Salesforce is a key platform for creating personalized, data-driven and scalable engagement across sales, service, marketing and commerce. Gerent's Salesforce expertise, built over nearly two decades of solving complex, real-world challenges for enterprise clients, brings immediate value to our professional services portfolio and our clients.' Since its inception in 2008, Gerent has grown organically and through acquisitions to develop a fulsome capabilities portfolio that includes digital marketing and design, cybersecurity, cloud services, and managed IT services. The company brings deep, cross-industry expertise to clients in banking, insurance, healthcare and life sciences, manufacturing, distribution, automotive, education, travel and hospitality, retail and consumer goods, and the nonprofit sector. With a strong track record in both regulated and fast-evolving industries, Gerent helps organizations harness the full power of Salesforce to drive transformation and growth. Their broad expertise is enhanced by over 20 industry-focused accelerators to help clients achieve faster time to value by using prebuilt assets, templates and workflows, and established best practices. 'From the very beginning, we built Gerent on a people-first philosophy, pairing deep process and technical expertise with a relentless focus on customer outcomes,' said Gopi Ramineni, Founder and CEO, Gerent. 'This next chapter with TELUS Digital is a natural progression driven by shared values, strong cultural alignment, and a joint commitment to innovation. Together, we'll expand our impact and capabilities across industries and geographies, delivering greater value to our clients.' Agentic AI takes center stage in the next phase of automation Agentic AI marks a pivotal evolution in enterprise automation, enabling systems to autonomously make decisions and take meaningful action. As organizations navigate economic pressures and rising customer expectations, implementing agentic AI offers a scalable way to enhance service delivery, improve operational efficiency, and reduce costs. Gerent has developed a range of AI-enhanced agents that function internally to support employees and externally to enhance customer support. These include sales representative agents that independently engage with leads by sending emails, scheduling meetings, and recommending products, and CX agents that interact with customers to answer questions, resolve issues, and provide personalized recommendations without human support. These capabilities and expertise are well aligned with Fuel iX™, TELUS Digital's proprietary AI platform and suite of products. The transaction is not material and financial terms are not disclosed. More information: TELUS Digital provides Salesforce consulting and implementation services across the entire Salesforce product suite to unlock the full potential of enterprise investments to elevate customer experiences, and quickly and effectively achieve business goals. We leverage proven frameworks, performance-optimized accelerators and industry-specific best practices to launch intelligent AI agents to empower employees with assistive tools to handle routine tasks that boost efficiency, and customer-facing agents that deliver real-time, personalized support across channels for superior experiences. For more information, visit: Cautionary note regarding forward-looking statement This news release contains forward-looking statements about expected future events, including, but not limited to, statements relating to the expected benefits and synergies of the transaction, the impact of the transaction on TELUS Digital and Gerent's businesses and TELUS Digital's expectations regarding integration plans. Any statements contained herein that are not statements of historical facts may be deemed to be forward-looking statements. In some cases, you can identify forward-looking statements by terminology such as 'aim', 'anticipate', 'assume', 'believe', 'contemplate', 'continue', 'could', 'due', 'estimate', 'expect', 'goal', 'intend', 'may', 'objective', 'plan', 'predict', 'potential', 'positioned', 'seek', 'should', 'target', 'will', 'would' and other similar expressions that are predictions of or indicate future events and future trends, or the negative of these terms or other comparable terminology. These forward-looking statements are based on our current expectations, estimates, forecasts and projections about our business and the industry in which we operate, and management's beliefs and assumptions, and are not guarantees of future performance or development and involve known and unknown risks, uncertainties and other factors that are in some cases beyond our control. We assume no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, uncertainties or otherwise, except as required by law. By their nature, forward-looking statements require TELUS Digital to make assumptions and predictions and are subject to inherent risks and uncertainties. There can be no assurance that the expected benefits of the transaction will be realized within a targeted time frame or at all, including that the expected benefits and synergies of the transaction will be realized or that the integration of the businesses will be successful. There is a significant risk that the forward-looking statements will not prove to be accurate as a result of risks, some of which are beyond the control of TELUS Digital, that include, but are not limited to: risks related to the ability to achieve contemplated synergies and benefits and effectively integrate Gerent within expected timeframes or at all and the possibility that such integration may be more difficult, time-consuming or costly than expected, the diversion of attention of management of TELUS Digital and Gerent to integration-related issues, risks related to investor perceptions of the transaction parties and their respective businesses, operations, financial condition and industry, and risks related to the potential impact of general economic, political and market factors on the companies or the transaction. The forward-looking statements contained in this news release describe our expectations at the date of this news release and, accordingly, are subject to change after such date. Readers are cautioned not to place undue reliance on forward-looking statements as a number of factors could cause actual future events to differ materially from those expressed in the forward-looking statements. Accordingly, this news release is subject to the disclaimer and qualified by the assumptions, qualifications and risk factors referred to in our 'Risk Factors' section of our Annual Report available on SEDAR+ and in 'Item 3D—Risk Factors' of our Annual Report on Form 20-F filed on February 13, 2025, and available on EDGAR. Except as required by law, TELUS Digital disclaims any intention or obligation to update or revise forward-looking statements. About TELUS Digital TELUS Digital (NYSE & TSX: TIXT) crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that deliver value for our clients. We are the brand behind the brands. Our global team members are both passionate ambassadors of our clients' products and services, and technology experts resolute in our pursuit to elevate their end customer journeys, solve business challenges, mitigate risks, and drive continuous innovation. Our portfolio of end-to-end, integrated capabilities include customer experience management, digital solutions, such as cloud solutions, AI-fueled automation, front-end digital design and consulting services, AI & data solutions, including computer vision, and trust, safety and security services. Fuel iX TM is TELUS Digital's proprietary platform and suite of products for clients to manage, monitor, and maintain generative AI across the enterprise, offering both standardized AI capabilities and custom application development tools for creating tailored enterprise solutions. Powered by purpose, TELUS Digital leverages technology, human ingenuity and compassion to serve customers and create inclusive, thriving communities in the regions where we operate around the world. Guided by our Humanity-in-the-Loop principles, we take a responsible approach to the transformational technologies we develop and deploy by proactively considering and addressing the broader impacts of our work. Learn more at:
Yahoo
7 days ago
- Business
- Yahoo
TELUS Digital Expands Capabilities With the Addition of Gerent, a U.S.-based Salesforce-focused Consultancy
Gerent augments TELUS Digital's agentic AI expertise to empower human and autonomous CX agents VANCOUVER, British Colubmia, May 28, 2025--(BUSINESS WIRE)--TELUS Digital Experience (TELUS Digital) (NYSE and TSX: TIXT), a leading global technology company specializing in digital customer experiences, today announced it has acquired Gerent, a U.S.-based Salesforce-focused consultancy that delivers enterprise-scale implementation and integration projects, and agentic AI solutions. Gerent's full portfolio of services is now offered by TELUS Digital and the Gerent brand will be retired at the end of Q3 2025. Gerent is a Salesforce Summit Partner with 1,800 certifications across the entire Salesforce product suite. Gerent's fully remote workforce located across the U.S., Canada, India and Australia has delivered over 1,000 Salesforce projects to date globally, logging more than 1.2 million implementation hours while maintaining a 4.9/5.0 customer satisfaction (CSAT) score. "Gerent will further strengthen our company's expertise in transforming the CX agent experience, including the development and implementation of agentic AI as part of our Digital Solutions service line," said Tobias Dengel, President, TELUS Digital Solutions. "The numerous synergies between our two companies helps us advance our fusion-based growth strategy that brings top talent together with advanced technologies. Together we are positioned to create the workforces of the future for our clients, which combine AI-enabled humans and autonomous AI agents to deliver smarter, faster and more personalized CX at scale. Our companies also share a commitment to customer service excellence and bold innovation. This foundational alignment will enable us to integrate smoothly, benefit from immediate upsell and cross-sell opportunities across our client rosters, and attract net new clients through a strengthened go-to-market value proposition." Jamie Timm, Global SVP, Service Delivery and Operations, TELUS Digital Solutions said, "Salesforce is a key platform for creating personalized, data-driven and scalable engagement across sales, service, marketing and commerce. Gerent's Salesforce expertise, built over nearly two decades of solving complex, real-world challenges for enterprise clients, brings immediate value to our professional services portfolio and our clients." Since its inception in 2008, Gerent has grown organically and through acquisitions to develop a fulsome capabilities portfolio that includes digital marketing and design, cybersecurity, cloud services, and managed IT services. The company brings deep, cross-industry expertise to clients in banking, insurance, healthcare and life sciences, manufacturing, distribution, automotive, education, travel and hospitality, retail and consumer goods, and the nonprofit sector. With a strong track record in both regulated and fast-evolving industries, Gerent helps organizations harness the full power of Salesforce to drive transformation and growth. Their broad expertise is enhanced by over 20 industry-focused accelerators to help clients achieve faster time to value by using prebuilt assets, templates and workflows, and established best practices. "From the very beginning, we built Gerent on a people-first philosophy, pairing deep process and technical expertise with a relentless focus on customer outcomes," said Gopi Ramineni, Founder and CEO, Gerent. "This next chapter with TELUS Digital is a natural progression driven by shared values, strong cultural alignment, and a joint commitment to innovation. Together, we'll expand our impact and capabilities across industries and geographies, delivering greater value to our clients." Agentic AI takes center stage in the next phase of automation Agentic AI marks a pivotal evolution in enterprise automation, enabling systems to autonomously make decisions and take meaningful action. As organizations navigate economic pressures and rising customer expectations, implementing agentic AI offers a scalable way to enhance service delivery, improve operational efficiency, and reduce costs. Gerent has developed a range of AI-enhanced agents that function internally to support employees and externally to enhance customer support. These include sales representative agents that independently engage with leads by sending emails, scheduling meetings, and recommending products, and CX agents that interact with customers to answer questions, resolve issues, and provide personalized recommendations without human support. These capabilities and expertise are well aligned with Fuel iX™, TELUS Digital's proprietary AI platform and suite of products. The transaction is not material and financial terms are not disclosed. More information: TELUS Digital provides Salesforce consulting and implementation services across the entire Salesforce product suite to unlock the full potential of enterprise investments to elevate customer experiences, and quickly and effectively achieve business goals. We leverage proven frameworks, performance-optimized accelerators and industry-specific best practices to launch intelligent AI agents to empower employees with assistive tools to handle routine tasks that boost efficiency, and customer-facing agents that deliver real-time, personalized support across channels for superior experiences. For more information, visit: Cautionary note regarding forward-looking statement This news release contains forward-looking statements about expected future events, including, but not limited to, statements relating to the expected benefits and synergies of the transaction, the impact of the transaction on TELUS Digital and Gerent's businesses and TELUS Digital's expectations regarding integration plans. Any statements contained herein that are not statements of historical facts may be deemed to be forward-looking statements. In some cases, you can identify forward-looking statements by terminology such as "aim", "anticipate", "assume", "believe", "contemplate", "continue", "could", "due", "estimate", "expect", "goal", "intend", "may", "objective", "plan", "predict", "potential", "positioned", "seek", "should", "target", "will", "would" and other similar expressions that are predictions of or indicate future events and future trends, or the negative of these terms or other comparable terminology. These forward-looking statements are based on our current expectations, estimates, forecasts and projections about our business and the industry in which we operate, and management's beliefs and assumptions, and are not guarantees of future performance or development and involve known and unknown risks, uncertainties and other factors that are in some cases beyond our control. We assume no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, uncertainties or otherwise, except as required by law. By their nature, forward-looking statements require TELUS Digital to make assumptions and predictions and are subject to inherent risks and uncertainties. There can be no assurance that the expected benefits of the transaction will be realized within a targeted time frame or at all, including that the expected benefits and synergies of the transaction will be realized or that the integration of the businesses will be successful. There is a significant risk that the forward-looking statements will not prove to be accurate as a result of risks, some of which are beyond the control of TELUS Digital, that include, but are not limited to: risks related to the ability to achieve contemplated synergies and benefits and effectively integrate Gerent within expected timeframes or at all and the possibility that such integration may be more difficult, time-consuming or costly than expected, the diversion of attention of management of TELUS Digital and Gerent to integration-related issues, risks related to investor perceptions of the transaction parties and their respective businesses, operations, financial condition and industry, and risks related to the potential impact of general economic, political and market factors on the companies or the transaction. The forward-looking statements contained in this news release describe our expectations at the date of this news release and, accordingly, are subject to change after such date. Readers are cautioned not to place undue reliance on forward-looking statements as a number of factors could cause actual future events to differ materially from those expressed in the forward-looking statements. Accordingly, this news release is subject to the disclaimer and qualified by the assumptions, qualifications and risk factors referred to in our "Risk Factors" section of our Annual Report available on SEDAR+ and in "Item 3D—Risk Factors" of our Annual Report on Form 20-F filed on February 13, 2025, and available on EDGAR. Except as required by law, TELUS Digital disclaims any intention or obligation to update or revise forward-looking statements. About TELUS Digital TELUS Digital (NYSE & TSX: TIXT) crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that deliver value for our clients. We are the brand behind the brands. Our global team members are both passionate ambassadors of our clients' products and services, and technology experts resolute in our pursuit to elevate their end customer journeys, solve business challenges, mitigate risks, and drive continuous innovation. Our portfolio of end-to-end, integrated capabilities include customer experience management, digital solutions, such as cloud solutions, AI-fueled automation, front-end digital design and consulting services, AI & data solutions, including computer vision, and trust, safety and security services. Fuel iXTM is TELUS Digital's proprietary platform and suite of products for clients to manage, monitor, and maintain generative AI across the enterprise, offering both standardized AI capabilities and custom application development tools for creating tailored enterprise solutions. Powered by purpose, TELUS Digital leverages technology, human ingenuity and compassion to serve customers and create inclusive, thriving communities in the regions where we operate around the world. Guided by our Humanity-in-the-Loop principles, we take a responsible approach to the transformational technologies we develop and deploy by proactively considering and addressing the broader impacts of our work. Learn more at: View source version on Contacts TELUS Digital Investor RelationsOlena Lobachir@ TELUS Digital Media RelationsAli
Indian Express
27-05-2025
- General
- Indian Express
UPSC Prelims 2025 Paper Analysis: ‘This is one of the toughest CSAT papers set in recent years,' says expert
Since 2023, UPSC has noticeably raised the difficulty level of the CSAT, and the 2025 paper was no exception. In fact, to say the least, it is one of the toughest CSAT Papers that UPSC has set in recent years. The length and breadth in which UPSC has tested the candidates this time in CSAT makes one thing pretty evident, and that is: CSAT is not a qualifying paper, it is an eliminating paper. While aspirants may be tempted to compare CSAT 2023 with this year's paper, such comparisons aren't particularly productive. What truly matters are the key takeaways from the current paper that can inform preparation for next year's exam. Here are the five most important observations and takeaways from CSAT 2025 that will be valuable for future aspirants. In the CSAT Paper, UPSC focuses on 3 major areas, viz. Logical Reasoning, Quantitative Aptitude, and English Reading Comprehension. However, the individual weightage of each section is not fixed and is up to the discretion of the UPSC. In CSAT 2025, UPSC asked as many as 35 questions from Quantitative Aptitude and 29 questions from English Reading Comprehensions leaving only 16 questions for Logical Reasoning. Those who solely depended on Logical Reasoning and English Reading Comprehension would have found it tough to attempt the questions to reach a minimum of 1/3 marks required to qualify for the CSAT. Moreover, it has become a usual trend in the Comprehensions that they are open to interpretation, and different people might have different answers, which makes such questions a bit volatile. For the upcoming attempts, it is strongly advisable that every aspirant should focus on all the 3 pillars of the examination, to tackle the unpredictability of the UPSC. This year, the questions from the Quantitative Aptitude section were pretty lengthy. Even if an aspirant knows about the topic, it would take considerable time to solve such questions. Earlier, UPSC used to ask direct questions, but now it has started focusing more on the 'how many' part. Let us understand this with the help of a question asked by UPSC in CSAT 2025. Q. The 5-digit number PQRST (all distinct digits) is such that T ≠ 0. P is thrice T. S is greater than Q by 4, while Q is greater than R by 3. How many such 5-digit numbers are possible? A. 3 B. 4 C. 5 D. 6 In the above question, you have to find out the number of 5-digit numbers that are possible subject to the conditions of the question. Such questions can be solved only by making different cases, assuming different values of P, Q ,R, S and T and that's a time consuming process. So, even if an aspirant has read Quantitative Aptitude, it is imperative now to solve the questions quickly and focus on the speed as well, given the fact that the length of the solutions is increasing. There was a time when a lot of questions in CSAT could be solved by direct shortcuts. In 2025, there was limited scope and utility of the shortcuts that are usually given in the standard books. UPSC, in CSAT 2025, focused more on the basic understanding of the candidates. Let us have a look at a question from CSAT 2025 in this context: Q. A solid cube is painted yellow on all its faces. The cube is then cut into 60 smaller but equal pieces by making the minimum number of cuts. I. The minimum number of cuts is 9. II. The number of smaller pieces which are not painted on any face is 6. A. I only B. II only C. Both I and II D. Neither I nor II Usually, in the past years, the questions from cubes and dice could be solved using the famous shortcuts. However, this year, the question was such that no shortcut can be used in this question. If you know the basics of cube-cutting and if you've understood how a cube is to be cut into smaller pieces, then only you could attempt such questions. For the aspirants of 2026, you have sufficient time to focus on the basics from scratch. It is advisable to reduce the reliance over the shortcuts and focus more on the standard processes. The first advice given to every UPSC Aspirant is to rely on PYQs. UPSC CSAT 2025 was no different. There were multiple questions in the exam that were based on the PYQs, with just a change of value or some language. The core point being, if you have done the PYQs diligently, it would be easier for you to quickly pick up the logic in the exam hall. Q. What comes at X and Y respectively in the following sequence? January, January, December, October, X, March, October, Y, September A. July, May B. July, April C. June, May D. June, April The above question was asked by UPSC in CSAT 2025. A similar question was asked by UPSC in previous years; the only difference was that, in place of months, the question had numbers, but the underlying logic was the same. Q. What is X in the sequence 1, 3, 6, 11, 18, X, 42? A. 26 B. 27 C. 29 D. 30 The above series, asked in CSAT 2025, is based on the prime numbers. In the past, on multiple occasions, UPSC has asked a series on similar logics. To drive home the point, it is useful and imperative for an aspirant to diligently practice the PYQs. As mentioned in the beginning: CSAT is not a qualifying paper, it is an eliminating paper. The current pattern of UPSC CSAT not only requires the knowledge, but also demands accuracy, speed, and nerve-holding in pressure situations. To solve 55+ questions of such nature in 120 minutes (though there are 80 Questions in CSAT but you need not attempt all of them) with speed and accuracy would require a lot of practice. Formula Sheets, Trick Sheets and all the quick fix approaches are no longer a sure-shot way to sail through the CSAT Paper. CSAT, akin to GS, is a full-fledged paper. An unpopular view to look at it might be: From Polity, Geography, History, etc., you might be getting 12-18 questions from each subject. But in CSAT, you get 80 questions. For future aspirants, based on the current trend, here is a word of caution and disclaimer: CSAT is not a last moment paper to prepare. Please do incorporate it in your study plan from the beginning. (About our Expert: Mudit Gupta has been a mentor and faculty for the UPSC Civil Services exam for 10 years with expertise in CSAT, Polity, International Relations, and Current Affairs. He is known to break complex concepts into simpler ones that allow UPSC aspirants to develop a grip over the subject matter.) Subscribe to our UPSC newsletter. Stay updated with the latest UPSC articles by joining our Telegram channel – IndianExpress UPSC Hub, and follow us on Instagram and X. 🚨 Click Here to read the UPSC Essentials magazine for May 2025. Share your views and suggestions in the comment box or at
Time of India
27-05-2025
- Business
- Time of India
UPSC Prelims papers 2025 released at upsc.gov.in: Check direct link to download CSE paper 1 and 2
UPSC CSE question paper 2025: The Union Public Service Commission (UPSC) has officially released the question papers for the Civil Services Preliminary Examination (CSPE) 2025. Aspirants who appeared for the exam can now access the question papers directly from the UPSC's official website, The preliminary exam was conducted on Sunday, May 25, 2025, in two shifts, with each shift lasting two hours. The examination comprised two papers: General Studies (GS) Paper 1 and General Studies (GS) Paper 2, commonly known as the Civil Services Aptitude Test (CSAT). Both papers were held on the same day, with separate timings for each. The timely release of question papers allows candidates to cross-check their responses, analyse the exam pattern, and prepare effectively for the next stages of the UPSC Civil Services selection process. Also, aspirants who are preparing to take exams next year can refer to the question papers and streamline their preparations in an effective manner. UPSC CSE question paper 2025: Steps to access Candidates can follow the steps mentioned here to access the UPSC CSE prelims question paper 2025 from the official website. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like One of the Most Successful Investors of All Time, Warren Buffett, Recommends: 5 Books for Turning... Blinkist: Warren Buffett's Reading List Click Here Undo Visit the official website, On the homepage, locate the 'Examinations' tab. Click on the downward arrow and select 'previous year question papers.' You will be redirected to a new window comprising a list of previous year question papers. Search for UPSC CSE prelims question papers 2025. Click on the relevant link, and question papers will be displayed on the screen. Download the UPSC CSE prelims question papers and keep them saved on your devices. You can also take a printout of the papers for your reference. Alternatively, candidates can click on the link provided here to download the UPSC GS 1 question papers. Aspirants can click on the link provided here to download the UPSC GS 2 question papers. Candidates can stay tuned to the official website to get the complete details of the question papers. Ready to empower your child for the AI era? Join our program now! Hurry, only a few seats left.
