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Hapag-Lloyd selects Camunda to automate shipping processes
Hapag-Lloyd selects Camunda to automate shipping processes

Techday NZ

time21-05-2025

  • Business
  • Techday NZ

Hapag-Lloyd selects Camunda to automate shipping processes

Camunda has announced a partnership with Hapag-Lloyd to enhance process orchestration for the global shipping company's Freight Information System (FIS) software. Hapag-Lloyd operates its FIS as a central ERP system, supporting all operational activities for international door-to-door transportation and covering the whole transport chain. The company has selected Camunda to replace its existing in-house workflow engine for process orchestration across FIS and connected systems. The implementation introduces Camunda's process orchestration capabilities to automate and integrate business processes throughout Hapag-Lloyd's technology landscape. The partnership is designed to increase transparency, improve business agility, and elevate the customer experience by reducing reliance on homegrown technologies and automating manual tasks, including calls to microservices. With Camunda's open architecture, Hapag-Lloyd gains access to Business Process Modelling Notation (BPMN), fostering greater collaboration between IT and business stakeholders. The system's flexibility enables the automation of business processes spanning multiple systems, which previously required significant manual intervention. IBA Group is supporting the implementation of Camunda as part of its established development partnership with Hapag-Lloyd. Jan Piekuszewski, Project Lead at Hapag-Lloyd, said, "Hapag-Lloyd's FIS provides our users real-time access to key data necessary for the management of the operations of our container shipping business. Our team selected Camunda to increase transparency of our business processes and integrate processes that were previously done without system support." "Camunda will enable us to integrate our FIS software seamlessly with other systems, reduce the use of homegrown technologies, and cut back on operating costs. From a technical perspective, Camunda's self-hosted cloud-native version, which we are running on AWS, fits very well into our FIS architecture." Frederic Meier, Senior Vice President of Sales at Camunda, said, "More and more organisations are building upon process orchestration as the foundation of successful business process automation initiatives. We are proud to partner with Hapag-Lloyd to help the company further improve its operational excellence with our process orchestration and automation software." "We look forward to working with one of the world's leading liner shipping companies to further optimise its global door-to-door transport business, as well as improve internal efficiency and agility." Hapag-Lloyd operates a fleet of 308 container ships with a total transport capacity of 2.4 million TEU and maintains 400 offices in approximately 140 countries. The company also holds equity stakes in 21 terminals worldwide and offers a range of logistics and terminal services. Follow us on: Share on:

Camunda Partners With Global Liner Shipping Leader, Hapag-Lloyd, to Further Improve Door-to-Door Transportation Efficiency
Camunda Partners With Global Liner Shipping Leader, Hapag-Lloyd, to Further Improve Door-to-Door Transportation Efficiency

Business Wire

time20-05-2025

  • Business
  • Business Wire

Camunda Partners With Global Liner Shipping Leader, Hapag-Lloyd, to Further Improve Door-to-Door Transportation Efficiency

BERLIN--(BUSINESS WIRE)-- Camunda, the leader in process orchestration and automation, today announced it has partnered with Hapag-Lloyd, one of the world's leading liner shipping companies, to further enhance its in-house developed Freight Information System (FIS) software, and drive greater efficiency and customer experience. FIS is Hapag-Lloyd's central ERP system supporting all operational business functions for global door-to-door transportation, covering the entire transport chain. Camunda replaces Hapag-Lloyd's existing homegrown workflow engine and will be used for process orchestration, including human tasks within the FIS software and supporting systems. With Camunda, the Hapag-Lloyd team can effectively make use of Business Process Modelling Notation (BPMN) to increase business agility and improve IT-business collaboration. In combination with Camunda's open architecture, Hapag-Lloyd now has the flexibility it needs to automate business processes across multiple systems, including calls to microservices, where today manual tasks are necessary. IBA Group, a Camunda partner, is facilitating the Camunda implementation as part of its long-term development partnership with Hapag-Lloyd. Jan Piekuszewski, project lead, Hapag-Lloyd, said: 'Hapag-Lloyd's FIS provides our users real-time access to key data necessary for the management of the operations of our container shipping business. Our team selected Camunda to increase transparency of our business processes and integrate processes that were previously done without system support. Camunda will enable us to integrate our FIS software seamlessly with other systems, reduce the use of homegrown technologies, and cut back on operating costs. From a technical perspective, Camunda's self-hosted cloud-native version, which we are running on AWS, fits very well into our FIS architecture.' Frederic Meier, senior vice president, sales, Camunda, added: 'More and more organizations are building upon process orchestration as the foundation of successful business process automation initiatives. We are proud to partner with Hapag-Lloyd to help the company further improve its operational excellence with our process orchestration and automation software. We look forward to working with one of the world's leading liner shipping companies to further optimize its global door-to-door transport business, as well as improve internal efficiency and agility.' About Hapag-Lloyd With a fleet of 308 modern container ships and a total transport capacity of 2.4 million TEU, Hapag-Lloyd is one of the world's leading liner shipping companies. In the Liner Shipping segment, the Company has around 14,000 employees and around 400 offices in about 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 135 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 21 terminals in Europe, Latin America, the United States, India and North Africa. Around 3,000 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities. About Camunda Camunda enables organizations to orchestrate and automate processes across people, systems, and devices to continuously overcome complexity, increase efficiency, and fully operationalize AI. Built for business and IT, Camunda's leading orchestration and automation platform executes any process at the required speed and scale to remain competitive without compromising security, governance, or innovation. Over 700 companies across all industries, including Atlassian, ING, and Vodafone, trust Camunda with the design, orchestration, automation, and improvement of their business-critical processes to accelerate digital transformation. To learn more, visit

Camunda Writes New Score For Agentic AI Orchestration
Camunda Writes New Score For Agentic AI Orchestration

Forbes

time22-04-2025

  • Business
  • Forbes

Camunda Writes New Score For Agentic AI Orchestration

Agents abound. Not just in special agent movies from James Bond to Men in Black, where fictional but occasionally lovable agents fight to save the world and make our lives better… agents also exist in the new world of agentic artificial intelligence, where they might just be striving to do the same thing. A major part of the way the still-burgeoning rise of AI is now skewing, agentic AI functionalities are designed to provide human-like intelligence, deduction and reasoning inside increasingly autonomous and non-deterministic AI services that can work things out for themselves. As agentic AI now starts to find its way into enterprise software platforms and applications at every level (and we can not stress the ubiquity of hard-core tools and a few flaky pretenders enough), we will need a new subset of infrastructure capabilities to keep the agents in line. Berlin, Germany-headquartered process orchestration company Camunda thinks it can help agentic AI play the right tune and stay in harmony with accurate business objectives and rules inside the new digital workplace. The company is now offering agentic orchestration capabilities designed to help organizations model, deploy and manage AI agents. What does any of that mean in real but straightforward software engineering terms? The company says it is a question of allowing users (generally data scientists, software developers and AI engineers) to create a harmonized blend of 'deterministic orchestration' through standardized business process model and notion techniques (actions taken to drive AI tools towards defined goals, objectives, data payloads and information endpoints) alongside a heady but compelling mix of 'non-deterministic orchestration' (woven in use of AI agents, who are going to work things out for us based upon the datasets, pattern recognition opportunities, models and reasoning engines we expose them to) so that software and business teams can implement as much or as little AI as they want within guardrails. Camunda further defines the deterministic non-deterministic approach when specifically applied to process execution. This technology is built to deliver agentic process orchestration capabilities that enable organizations to operationalize and control AI by blending deterministic process execution (driven by logic defined at design time) and non-deterministic process execution (directed by logic determined at runtime, using AI models and runtime data) from one platform. This balance has been designed to enable compliance and standardization where needed. It also comes with the ability to introduce a resilient level of AI-powered personalization and adaptability. In addition to its agentic orchestration capabilities, Camunda is now introducing AI-powered features for what it calls dynamic, intelligent decision making and process generation. "To unlock AI's full potential, organizations must move beyond isolated applications and operationalize AI within a holistic, composable enterprise architecture… one that seamlessly integrates AI with people, systems, and devices," said Daniel Meyer, CTO at Camunda. 'Our new agentic process orchestration capabilities provide the control and transparency needed for compliance, while harnessing AI-driven decision making to enhance automation, optimize operations, and scale business processes efficiently.' According to Camunda's 2025 State of Process Orchestration and Automation Report, 84% of IT and business leaders are looking to add more AI capabilities over the next three years. This is clearly neither a surprise or a revelation, similar estimates of this kind are abundant; what might be interesting (whether the figure is 66%, 84% or 93.5%) is how organizations attempting to graft agantic AI onto their business processes will be able to scale and operationalize AI across their business. The latest Camunda release includes several other AI-powered features and task automation capabilities. Ad-hoc sub-processes enable tasks to be activated dynamically, removing the need to define the task sequence beforehand. By using the above-noted business process model and notation approach (widely known in this sector of tech as BPMN) ad-hoc sub-processes, AI agents can autonomously manage tasks within a defined area of scope, executing them in any order, repeating steps as needed, or skipping them based on changing real-time conditions. Camunda's built-in support for ad-hoc sub-processes and AI connectors means organizations can more confidently experiment and build AI into their processes with reduced risk. Camunda Copilot allows users to generate BPMN diagrams from any text input, whether for simple natural language or legacy code, or when generating documentation or suggestions from existing diagrams. Through the use of chat functions, technical and business users can ask follow-up questions, test use cases and iterate to extend and augment processes to address business requirements and ensure certain steps occur. This saves time, reduces manual effort, and increases the quality of process models. Camunda robotic process automation technology offering is intended to give users the ability to integrate and bridge legacy systems without application programming interfaces, create and orchestrate bots, elevating isolated task automation into scalable, end-to-end process orchestration to fully operationalize AI across all people, systems and devices. Camunda Intelligent Document Processing allows users to transform documents into data with AI-powered document processing, providing the flexibility to choose any large (or small) languard model and then customize and extend the software. It can convert non-machine-readable documents into structured data, making them accessible and actionable for AI-driven automation and decision making. According to CTO Meyer, Camunda SAP Integration allows users to modernize an ERP landscape, confidently migrate to S4/HANA and systematically introduce AI and automation through end-to-end orchestration to truly operationalize AI across all people, systems and devices; including ERP. Camunda SAP Integration is the first of a series of 'system of record' integrations. Camunda is clearly working to orchestrate AI and automation through techniques designed to bring harmony to what might otherwise be a cacophony (last symphonic pun here, we promise) with software tools, AI agents, APIs and other connections all creating white noise. Because broken and disjointed business processes annoy users (your bank credit card approval is essentially handled by a machine, if your postal address doesn't tally with previous records even though you have updated it on your banking app but not in your branch, you may be rejected… and so on), so there is obviously a need to for highly scalable orchestration layer processes that work in real-time data with the ability to support high transaction volumes and personalized customer experiences. That's what Camunda does. The name Camunda may be derived from the Latin verbs "capere" (to comprehend) and "munda" (clean), so let's hope for a terra mundata (clean world) for AI agents to operate across in future.

Camunda Brings Agentic Orchestration to the Enterprise
Camunda Brings Agentic Orchestration to the Enterprise

Associated Press

time08-04-2025

  • Business
  • Associated Press

Camunda Brings Agentic Orchestration to the Enterprise

Camunda, the leader in process orchestration and automation, has announced new agentic orchestration capabilities to help organizations model, deploy, and manage AI agents seamlessly into their end-to-end processes. Additionally, Camunda is introducing a host of AI-powered features for dynamic, intelligent decision making and process generation. This press release features multimedia. View the full release here: Camunda allows users to blend deterministic orchestration (via BPMN) with non-deterministic orchestration (via agents) so you can implement as much or as little AI as you want within guardrails. 'To unlock AI's full potential, organizations must move beyond isolated applications and operationalize AI within a holistic, composable enterprise architecture – one that seamlessly integrates AI with people, systems, and devices,' commented Daniel Meyer, CTO at Camunda. 'Our new agentic process orchestration capabilities provide the control and transparency needed for compliance, while harnessing AI-driven decision making to enhance automation, optimize operations, and scale business processes efficiently.' According to Camunda's 2025 State of Process Orchestration and Automation Report, 84% of IT and business leaders are looking to add more AI capabilities over the next three years. However, 85% state they face challenges being able to scale and operationalize AI across their organization. Camunda's agentic process orchestration capabilities enable organizations to operationalize AI with flexibility and control by blending deterministic (logic defined at design time) and non-deterministic (logic is determined at runtime, using AI models and runtime data) process execution. This balance ensures compliance and standardization where needed, while introducing AI-powered personalization, adaptability, and resilience wherever it is beneficial. The latest Camunda release includes several other AI-powered features and makes some previously announced task automation capabilities generally available. Ad-hoc Sub-processes – Enable tasks to be activated dynamically, removing the need to define the task sequence beforehand. By utilizing BPMN (Business Process Model and Notation) ad-hoc sub-processes, AI agents can autonomously manage tasks within a defined scope, executing them in any order, repeating steps as needed, or skipping them entirely based on real-time conditions. Camunda's built-in support for ad-hoc sub-processes and AI connectors means organizations can confidently experiment and build AI into their processes with reduced risk. Camunda Copilot – Quickly generate BPMN diagrams from any text input, whether it's simple natural language or legacy code, or generate documentation or suggestions from existing diagrams in seconds. Through chat, technical and business users can ask follow-up questions, test use cases, and iterate on processes to address business requirements and ensure certain steps occur. This saves time, reduces manual effort, and increases the quality of process models. Camunda RPA (Robotic Process Automation) – Seamlessly integrate and bridge legacy systems without APIs, create and orchestrate bots, elevating isolated task automation into scalable, end-to-end process orchestration to fully operationalize AI across all people, systems, and devices. Camunda IDP (Intelligent Document Processing) – Transform documents into actionable data with AI-powered document processing, providing organizations with the flexibility to choose their LLM and customize and extend the solution to fit their needs. Convert non-machine-readable documents into structured data, making them accessible and actionable for AI-driven automation and decision making. Camunda SAP Integration – Modernize your ERP landscape, confidently migrate to S4/HANA and systematically introduce AI and automation through end-to-end orchestration to truly operationalize AI across all people, systems, and devices; including ERP. Camunda SAP Integration is the first of a series of 'system of record' integrations. As a SAP PartnerEdge Build Partner, Camunda also makes it available to customers through the SAP Store. 'This product release is a key piece of the AI and automation puzzle, helping organizations maximize their investments,' said Daniel Meyer. 'With Camunda's composable architecture, organizations aren't locked into a single AI or automation technology which often results in broken, disjointed processes that frustrate both customers and employees. What's more, our highly scalable orchestration layer processes real-time data and high transaction volumes, enabling personalized customer experiences and proactive employee support.' More information: - Dive deeper into the new capabilities in this blog article. - Experience the new features in action and join Camunda's product management team on April 10 at 11am EST / 5pm CEST in the webinar Camunda 8.7: Agentic Orchestration for the Enterprise About Camunda Camunda enables organizations to orchestrate and automate processes across people, systems, and devices to continuously overcome complexity, increase efficiency, and fully operationalize AI. Built for business and IT, Camunda's leading orchestration and automation platform executes any process at the required speed and scale to remain competitive without compromising security, governance, or innovation. Over 700 companies across all industries, including Atlassian, ING, and Vodafone, trust Camunda with the design, orchestration, automation, and improvement of their business-critical processes to accelerate digital transformation. To learn more, visit +44 020 7436 0420 SOURCE: Camunda Copyright Business Wire 2025. PUB: 04/08/2025 11:00 AM/DISC: 04/08/2025 11:03 AM

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