Latest news with #Canney
Time of India
05-08-2025
- Business
- Time of India
Human-plus-agent model creates fresh complexities
Academy Empower your mind, elevate your skills 'This is a moment for a human capital renaissance,' said Jacqui Canney , chief people and AI enablement officer at ServiceNow , urging companies to realign their workforce strategies with the realities of AI-driven of AI agents into the workforce could complicate people management and erode company culture if not governed carefully, she said. In the new 'human-plus-agent' model, managers will face fresh complexities, supervising not just people, but digital agents that are increasingly autonomous, Canney noted. Businesses are staring at talent reckoning as they rush to adopt AI. Agentic AI is expected to redefine 10.35 million roles by 2030, according to ServiceNow, a cloud-based workflow automation said companies cannot navigate this shift in isolation. 'No single company can redirect the workforce alone,' she said. 'Policymakers, corporates, and business leaders must come together. It's a large opportunity, but also a large challenge.'She acknowledged rising wage gaps due to growing pay premiums for scarce AI skills . 'The competition to attract the best people is very real,' Canney said, adding that ServiceNow receives nearly a million applications for a few hundred roles in India. 'Not every company has the luxury of that kind of talent brand.'She called for stronger governance as AI agents become part of enterprise operations. 'Agentic workforce management must involve governance, orchestration, a control tower, and change management. That's the key to driving productivity and creativity, without breaking your culture.'In her dual role overseeing both people and AI strategy, Canney sees herself as a bridge between technology and talent. 'Leaders must rethink what roles look like when AI is everywhere,' she said. She stressed that CEOs must set the tone. 'What values do you uphold? How are you bringing the workforce along? These choices are now strategic.' AI must be embraced from the top down, she said. 'You have to see AI as a companion, not just a tool, and help teams become comfortable selling it to customers.'Canney said the incoming generation of workers is the most AI-native yet. 'They're building skills many of us don't have, especially in mindset and tech fluency. They should celebrate that in their CVs,' she said. But she also warned that new graduates must sharpen their judgment. 'Critical thinking, decision-making, and the ability to handle complexity concisely are essential in the age of agents.'She advised AI-era professionals to learn how to prompt creatively. 'Don't treat it like a Google search. Use context, ask questions, and challenge AI. This is a creative opportunity.' ServiceNow, which provides digital workflow tools, is embedding GenAI across its HR, IT, finance and customer service offerings. Internally, it claims 50% productivity gains in some functions, and 30% higher customer satisfaction. India now accounts for 40% of its global product engineering.
Economic Times
05-08-2025
- Business
- Economic Times
Human-plus-agent model creates fresh complexities
ETtech 'This is a moment for a human capital renaissance,' said Jacqui Canney, chief people and AI enablement officer at ServiceNow, urging companies to realign their workforce strategies with the realities of AI-driven work. Integration of AI agents into the workforce could complicate people management and erode company culture if not governed carefully, she said. In the new 'human-plus-agent' model, managers will face fresh complexities, supervising not just people, but digital agents that are increasingly autonomous, Canney noted. Businesses are staring at talent reckoning as they rush to adopt AI. Agentic AI is expected to redefine 10.35 million roles by 2030, according to ServiceNow, a cloud-based workflow automation platform. Canney said companies cannot navigate this shift in isolation. 'No single company can redirect the workforce alone,' she said. 'Policymakers, corporates, and business leaders must come together. It's a large opportunity, but also a large challenge.' She acknowledged rising wage gaps due to growing pay premiums for scarce AI skills. 'The competition to attract the best people is very real,' Canney said, adding that ServiceNow receives nearly a million applications for a few hundred roles in India. 'Not every company has the luxury of that kind of talent brand.' She called for stronger governance as AI agents become part of enterprise operations. 'Agentic workforce management must involve governance, orchestration, a control tower, and change management. That's the key to driving productivity and creativity, without breaking your culture.'In her dual role overseeing both people and AI strategy, Canney sees herself as a bridge between technology and talent. 'Leaders must rethink what roles look like when AI is everywhere,' she said. She stressed that CEOs must set the tone. 'What values do you uphold? How are you bringing the workforce along? These choices are now strategic.' AI must be embraced from the top down, she said. 'You have to see AI as a companion, not just a tool, and help teams become comfortable selling it to customers.'Canney said the incoming generation of workers is the most AI-native yet. 'They're building skills many of us don't have, especially in mindset and tech fluency. They should celebrate that in their CVs,' she said. But she also warned that new graduates must sharpen their judgment. 'Critical thinking, decision-making, and the ability to handle complexity concisely are essential in the age of agents.'She advised AI-era professionals to learn how to prompt creatively. 'Don't treat it like a Google search. Use context, ask questions, and challenge AI. This is a creative opportunity.' ServiceNow, which provides digital workflow tools, is embedding GenAI across its HR, IT, finance and customer service offerings. Internally, it claims 50% productivity gains in some functions, and 30% higher customer satisfaction. India now accounts for 40% of its global product engineering. Elevate your knowledge and leadership skills at a cost cheaper than your daily tea. Can Coforge's ambition to lead the IT Industry become a reality? BlackRock returns, this time with Ambani. Will it be lucky second time? Amazon is making stealthy moves in healthcare, here's why! The trader who blew the whistle on Jane Street Stock Radar: Globus Spirits breaks out from 9-month consolidation; check target & stop loss for long positions Weekly Top Picks: These stocks scored 10 on 10 on Stock Reports Plus These large-caps have 'strong buy' & 'buy' recos and an upside potential of more than 25% Stock picks of the week: 5 stocks with consistent score improvement and upside potential of up to 36% in 1 year
Irish Independent
31-07-2025
- Irish Independent
N17 targeted in road safety operation backed by Minister, Gardaí, and the Road Safety Authority
Bank holiday weekends are traditionally one of the busiest times on Irish roads, and also among the most dangerous with a heightened risk of a fatal, or a serious road traffic collision. To address this, An Garda Síochána are conducting a dedicated road traffic enforcement operation on the N17 throughout the August Bank Holiday Weekend. The operation began at 7am on Thursday, July 31, and will run until 7am on Wednesday, August 6. Minister of State at the Department of Transport, Sean Canney, visited the operation and urged the public to think carefully before setting out this bank holiday weekend. 'I'm pleading with people today. So far this year we have lost 91 lives on the road. That is devastating for the families involved, the communities and for everybody. If you're a driver of a car, if you're a cyclist, a motorcyclist, or a pedestrian going on the road, you have a personal responsibility to yourself and other road users. So I'm asking everybody to just think, take one minute before you hop into the car.' Mr Canney reminded motorists of basic safety steps: 'When you get into the car the first thing you do is put on your seatbelt, the second thing you do is put your phone away so it's not within earshot, and make sure you have no drink or drugs taken when you twist that key.' The N17 is a national primary road connecting Galway to Sligo and passes through a number of towns including Tuam, Claremorris and Knock. It has seen several fatalities in recent years. 'We wanted to highlight that this is a road with a particularly high number of fatalities,' said Chief Superintendent Ray McMahon from the Mayo, Roscommon and Longford Garda Division. 'This is the August Bank Holiday Weekend, traditionally one of the busiest weekends on the roads in Mayo, particularly down towards Westport and Achill. We want to raise awareness to people to just slow down and be conscious of the vulnerable road users we have such as cyclists, motorcyclists and pedestrians.' He continued: 'We've had a number of fatalities in relation to pedestrians around the Mayo area this year so it's about raising awareness towards speed. We're going to be out in force from today right through until Wednesday. There is a considerable increase of checkpoints and the number of speed checks, we are keeping an eye on mobile phone use and seatbelts.' The operation is a joint initiative between the Department of Transport, the Road Safety Authority (RSA), and An Garda Síochána. Mr Canney said the Department for Transport continues to support the RSA's road safety efforts, including driver training and testing, and works closely with Gardaí to enforce the law. ADVERTISEMENT 'I work closely with Jim O'Callaghan, the Minister for Justice, because there's rules and regulations he brings in and we work in a combined effort to try and get the message out there,' he told the Irish Independent. Today, the RSA published its mid-year review of road fatalities. The data revealed that there have been 86 fatal collisions resulting in 91 fatalities on public roads. Of these, 35 were drivers, 22 were pedestrians, 17 were motorcyclists, 8 were pedestrians and 1 was an e-scooter user. 25pc of all fatalities were aged 25 years or younger, showing a decrease of 14 fatalities in this age category compared to the same period last year. Meanwhile, fatalities in the 46-65 age category are at the highest level in six years. Since July 2024, passenger fatalities have dropped by 16, but there's been a rise in fatalities involving cyclists, pedestrians, and motorcyclists. 56pc of all fatalities occurred on 80km/h and 100km/h roads. Additionally, 59pc of fatalities occurred in a single vehicle collision. Follow Independent Mayo on Facebook Sarah O'Connor, the RSA's Director of Partnership and External Affairs, highlighted the heightened risks during the summer months: 'Over the last number of years we have seen either July or August feature among the highest months for fatalities. We are reminding people that this bank holiday weekend you can make a huge difference, you can prevent serious injuries and you can save lives.' She added: 'Our mid-year report gives us a sense of what's been happening on Irish roads up until Monday this week. We have seen falls in passenger and driver fatalities, but we have seen growth across motorcyclists, cyclists and pedestrians, 'We can all take great care and ensure that no person has to have a Guard called to their door with the most devastating news conceivable.'
Irish Independent
24-07-2025
- Politics
- Irish Independent
New website to be launched for Tipperary Peace Convention
Deputy Canney is junior minister at the Department of Transport with responsibility for international and road transport, logistics, rail and ports. He will officially launch the new website for Tipperary Peace Convention on Tuesday, July 29, at 3.30pm at Tipperary Town Library, Tipperary Excel, Mitchell Street. The website has been designed by Alan Manning. Tipperary Peace Convention, established in 1983, is an organisation focused on promoting peace and humanitarian work, particularly through the annual Tipperary International Peace Award. The award recognises individuals or organisations that have made significant contributions to peace-building and conflict resolution. The Tipperary Peace Convention aims to promote peace through various activities, including music, discussion, and the recognition of individuals dedicated to peace. The convention also organises events like the Tipperary Song of Peace contest and commemorations for International Day of Peace and Christmas Peace Events. The annual Peace Award is the convention's most prominent activity, honouring those who have made notable contributions to peace, human rights, and humanitarian efforts. The award has been given to a diverse range of figures, including Seán McBride, Nelson Mandela, Mikhail Gorbachev, President Bill Clinton, Senator George Mitchell, Dr Richard Haass, Sviatlana Tsikhanouskaya, Juan Manuel Santos, Ban Ki-moon, Malala Yousafzai, former Presidents Mary Robinson and Mary McAleese and organisations such as the Cluster Munitions Campaign and Médecins Sans Frontières (Doctors Without Borders). The most recent awardee was the Prime Minister of Qatar, His Excellency Sheikh Mohammed bin Abdulrahman bin Jassim Al Thani. The prime minister received the award at a ceremony at Ballykisteen Hotel on July 1. The convention also organises a Song of Peace Contest, with both international and Irish entries. This year's contest is taking place on Wednesday, August 20, at Templeneiry Church, Bansha, County Tipperary. The contest is taking place in conjunction with the Darby Ryan International Poetry Contest.
The Journal
21-07-2025
- Business
- The Journal
How will Ireland divvy out €200 billion? 5 politicians are signing off on big decisions today
THE LEADERS OF the coalition will meet with the two money ministers this afternoon to finalise capital expenditure plans for the coming decade. Tomorrow, a review of the National Development Plan (NDP) — which sets out government infrastructure spending up to 2035 — will be published by the government. Overall, €200bn in spending is planned for the coming decade, with an additional €30bn being injected into Ireland's infrastructure since the plan was first announced. This money will be made up of the €14bn Apple Tax , the sale of shares in AIB, and money from other State funds, including the Infrastructure, Climate and Nature Fund. Taoiseach Micheál Martin, Tánaiste Simon Harris, and Minister of State Seán Canney (who represents the Regional Independents in government) will today meet with Finance Minister Paschal Donohoe and Minister for Public Expenditure Jack Chambers to flesh out which Departments the additional money will be directed to. Advertisement Speaking on RTÉ Radio 1′s Morning Ireland earlier today, Canney said the 'broad figures' for each Department will be announced tomorrow, but it will be at a later date that each Department will publish its implementation plan for the spending. Canney was tight-lipped on details about what will actually be announced, however, he stressed that it will be important that what is announced is 'functional' rather than 'award-winning'. 'Especially in housing and in hospital infrastructure,' he said. 'I think most people would like to have a home that's comfortable and functional rather than have an award-winning housing estate from an architectural and aesthetic point of view. 'So that's that's the key message in this National Development Plan, is that we're here to make sure that whilst we're putting more money in, we want to see more coming out at the other end, and want to see it coming out quickly.' On top of the main takeaways from the publication of the NDP review tomorrow, the announcement may also give us a further glimpse into what the Regional Independent TDs secured as part of their government formation deal. For example, Canney, who is minister of state in the Department of Transport with responsibility for roads, confirmed that more road projects will be given the go-ahead as a result of tomorrow's announcement. Readers like you are keeping these stories free for everyone... A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation. Learn More Support The Journal
