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Time of India
3 days ago
- Business
- Time of India
ET Make in India SME Regional Summits: How Canon is powering Indian MSMEs with smart imaging solutions
Live Events Canon India , the Japanese imaging giant that many still associate primarily with cameras, has emerged as an unexpected champion of micro, small, and medium enterprises (MSMEs) in India, offering technology solutions that are transforming how businesses operate, secure their data, and scale their operations."People often associate Canon with cameras or printers. But Canon is much more; it is an imaging company. If it can be imaged, Canon can manufacture it," explained Raj Tiwari, Senior Sales Manager at Canon India, speaking at the ET Make in India SME Regional Summit in Surat. The summit, which had 'Make in Surat, scale for the world' as its theme, concluded on July 18, 2025. Canon was the tech enabler for the establishing its India operations in 1997, Canon made a strategic shift around 2013-14 that would prove transformative for MSMEs."When I joined Canon in 2009 after a banking career, we were selling globally-designed models. But as the Indian market grew, Canon started designing products specifically for Indian requirements," Tiwari localisation strategy has yielded practical innovations that directly address small business needs. Canon introduced models supporting Indian Legal paper formats, different from international standards, and developed specialised cheque scanners aligned with RBI's same-day clearing policies. These UV and non-UV cheque scanners are now widely used across regional and cooperative banks, demonstrating the company's deep understanding of India's unique business MSMEs operating in an increasingly digital landscape, security is paramount. Canon's approach addresses this critical concern through multiple layers of protection. "Here's a real-world example: an international bank suffered a cyberattack. Investigations revealed the breach occurred via an internet-connected A3 multifunction device," Tiwari noted, highlighting the often-overlooked security vulnerabilities in office multifunction devices come equipped with advanced whitelisting and blacklisting features to prevent such threats. It also offers secure, offline scanning solutions, ensuring sensitive business data remains of the most significant challenges facing MSMEs is document management efficiency. Canon's research reveals that globally, employees spend 5.5 to 6 hours per week simply searching for documents— a staggering productivity drain that particularly impacts smaller businesses with limited Document Management System addresses this challenge by enabling quick document retrieval using keywords, while a Uniflow print management solution ensures secure printing through user authentication, prevents misuse by tracking print activities, and delivers substantial cost savings. With each sheet of 70 GSM paper costing approximately 38 paise, reducing wasteful printing directly impacts an MSME's bottom dominance in India's imaging market— it has held the number one position in the mono and IR series for ten consecutive years — stems from more than just product quality. "Achieving leadership is one thing, but maintaining it is even more challenging. Product quality is essential, but after-sales service is what sustains long-term success," Tiwari emphasised at the ET SME Summit Canon is now positioned as a crucial partner for the Diamond City's MSME landscape. Its service-first approach resonates particularly well in a price-sensitive and value-driven market, where customers prioritise product quality, cost efficiency, timely service, and strong resale value. Canon's has a comprehensive service network with over 24 direct offices, 1,000 indirect service points, and 1,180-plus service partners covering every corner of company's commitment to MSMEs extends to environmental responsibility, which is crucial for businesses increasingly focused on sustainable operations. Technologies such as On-Demand Fixing save up to 40% energy, while managed print services reduce paper waste and carbon footprints. This alignment with eco-sustainability goals helps Indian MSMEs meet their environmental objectives while controlling operational innovation credentials are impressive, ranking among the top five US patent recipients and leading in R&D investment. It also manufactures machines for other original equipment manufacturers, demonstrating the technological depth that benefits Indian MSMEs through advanced, reliable approach to the Indian market reflects a deep understanding of local business culture and requirements. In Surat, a city Tiwari described as having "energetic vibes, Canon works through trusted partners such as the Messages Overseas Corporation , maintaining a remarkable 98.35% satisfaction localised partnership model, combined with transparent agreements and industry-leading buyback values, creates a support ecosystem that MSMEs can rely on for long-term growth plans. Canon A3 multifunction devices come with a dedicated five-year life span and the highest buyback value in the industry, providing MSMEs with predictable technology investment India's MSME sector continues its growth trajectory, Canon's vision of ' Making Business Simple ' is increasingly relevant. The company's comprehensive portfolio, spanning multifunction devices, document solutions, surveillance systems with AI-based analytics, and cybersecurity features, positions it as a one-stop technology partner for growing businesses."To stay relevant in India, one must understand its people, its pulse, and its sentiment," Tiwari concluded at the ET Make in India SME Regional Summit - a market where technology partnerships can make or break MSME growth ambitions, Canon's Japan-origin reliability combined with India-specific innovations offers a compelling proposition. As Indian businesses continue to digitise and scale, Canon's imaging expertise is proving to be much more than just about cameras. It's about capturing opportunities for sustainable business ET Make in India SME Regional Summits, ET MSME Day, and ET MSME Awards are flagship initiatives to celebrate the versatility and success of India's MSME sector. If you lead or are part of a micro, small, or medium enterprise, register for the ET MSME Awards 2025 before August 31, 2025.
Economic Times
24-07-2025
- Business
- Economic Times
Entrepreneurial spirit lights up Surat at ET Make in India SME Summit
Tired of too many ads? Remove Ads Tired of too many ads? Remove Ads Popular in Rise 1. From rocket engines to toys: How 3D printing is powering India's next industrial leap Nagaraj Garla, Executive Director, IDBI Bank spoke about several issues pertaining to the financial constraints of the sector. Raj Tiwari, Senior Sales Manager, Canon India, delivered a presentation titled 'Making Business Simple with Canon.' Local industry leaders and association heads got together to participate in an engaging session of the day—a panel discussion on how MSMEs in Surat can lead India's next wave of industrial innovation. Tired of too many ads? Remove Ads Nikhil Garg, Founder President of the Agarwal Business Network stated that Surat is known for adapting fast to changes. C S Arya, General Manager, IDBI Bank, gives a presentation highlighting the organisation's initiatives, outreach and tools empowering MSMEs. ( Originally published on Jul 22, 2025 ) Resilience, entrepreneurial drive, and innovation stood out in good measure at the second ET Make in India SME Regional Summit of this year in Surat . The city's potential as a hub offering the next wave of opportunities in diamonds, textiles , and chemicals was highlighted in the discussions with a cross-section of industry stakeholders in the ET Make in India SME Regional Summit is a series of 20 nationwide on-ground events to bring together micro, small, and medium-sized enterprises ( MSMEs ), policymakers, enablers and key industry professionals. The summit series aims to unravel emerging opportunities, address critical challenges, and promote meaningful knowledge-sharing and networking to unlock growth for the MSME event, held on July 18, began with an insightful keynote address by J.B. Dave, General Manager, District Industries Centre, who spoke on how MSMEs can be empowered. "We need to do more for MSMEs in Surat despite being the second-largestn terms of MSME registrations in the country," he said while discussing the strategy for a vibrant and resilient Surat. "For becoming an export-centric market, we need to focus on quality," he was followed by an interesting fireside chat with Nagaraj Garla , Executive Director, IDBI Bank , on the topic 'Catalysing Make in India Growth: IDBI Bank's Strategic Imperatives for Empowering MSMEs.'Garla spoke about several issues pertaining to the financial constraints of the sector. "Effective cash flow management remains the single most important factor distinguishing a successful MSME from a failed one," he emphasised the various initiatives implemented by the bank to facilitate cash flow for MSMEs, underscoring the significant role technology has played in achieving this goal. "In March, we introduced an AI-ML-based credit system that decides if the money has to be disbursed or not in 15-20 minutes."Following that, Raj Tiwari, Senior Sales Manager, Canon India , delivered a presentation titled 'Making Business Simple with Canon.' Tiwari offered numerous insights on new technologies that showcase added layers of security in printing. This, he stated, could be of immense help to the entrepreneurs looking to create a differentiation for their local industry leaders and association heads got together to participate in an engaging session of the day—a panel discussion on how Surat's MSMEs can lead India's next wave of industrial on the tariff developments, Ashish Gujarati, Managing Director, Aditya Textile Solutions, said that they are expecting 5-10% tariffs on the textile sector. "Most of the challenges come from QCOs and raw material availability," he the advantages offered by Surat as a textile hub, Gujarati said that Surat's main advantage is that the entire textile ecosystem is within a radius of 45 on to Surat's legacy as a diamond hub, Jayanti Savaliya, Regional Chairman of GJEPC India, said that Surat has unique strengths with which it can mould itself as per the market situation. "Surat has this distinct advantage: if there are threats to its diamond polishing and cutting business, then it can capitalise on its lab-grown diamond segment," he said while talking about the emerging opportunity in this new a question regarding the prominence of gemstone manufacturing in China, Savaliya noted that the gemstone industry holds a lot of potential in India, especially in Surat. "We still have miles to go," he said, candid in his panel discussion then moved on to the importance of schemes for the MSME sector. Bikash Chandra Naik, Zonal Head, National Small Industries Corporation Ltd (NSIC), said that they offer a number of schemes to handhold small businesses. "Micro and small businesses need a lot of handholding; they don't go to banks directly. Therefore, we have many collaborations with banks, and we help these businesses to get loans," he also spoke about how people in rural areas lack the required skills, and NSIC helps in getting more skilled professionals into the industry. "NSIC has projects at various levels and also programmes that help them train in different skills," he his views, Prashant Patel, former President of FISME and Director of RK Synthesis Ltd, highlighted some big challenges faced by MSMEs in Surat. These challenges include land availability due to high land costs, a shortage of skilled manpower, the high cost of R&D equipment, and inadequate common infrastructure. Patel also spoke of the importance of R&D investment for enterprises to carve a niche for themselves in the long panel was followed by a fireside chat with Nikhil Garg, Founder President of the Agarwal Business Network. Garg stated that Surat is known for adapting fast to changes. "The growth of the knitting industry here is remarkable. In India, if there is any other city that can challenge China, it's Surat," he said, adding that the power of communities can help to bring the MSME ecosystem together and go forward in their journey as small final session of the evening was a presentation by C.S. Arya, General Manager, IDBI Bank, and Sherine Mendez, General Manager, IDBI Bank, highlighting the organisation's initiatives, outreach, and tools that empower concluded the second summit in the ET SME summit series of this year in Surat, showcasing how MSMEs can leverage their strengths and counter the challenges in their path in an effective manner. The summit served as a key platform for bringing industry experts together and offering networking opportunities to a host of small businesses in the event sponsors were IDBI Bank as Banking & Lending Partner and Canon as Tech Enabler. The series now heads to Nagpur on 24 July 2025 for another round of conversations, discussions and learning in the ET SME Make In India pan India series.
Hans India
21-07-2025
- Business
- Hans India
Photographer feted for holding most workshops in India
Hyderabad: Bhoopal Kumar, a renowned photographer from Andhra Pradesh and Telangana, has made a significant impact in the world of photography. His outstanding contributions have been recognized by Canon India, which awarded him a Rs 2 lakh reward and national recognition for conducting the highest number of workshops in India. In the past year, Bhoopal Kumar has conducted an impressive 100 workshops, training thousands of photographers in the Telugu states. This achievement is a testament to his dedication to photography and his commitment to empowering others. As a Canon Mentor, he has played a pivotal role in promoting photography and sharing his expertise with others. Bhoopal Kumar's expertise has also taken him beyond India. Recently, he attended a workshop hosted by the Kathmandu Photographers Association, led by its President Hari. The event was also attended by Fototech's Chairman, Abhimanyu. During the workshop, they explored opportunities in the Nepal photography market and collaborated with the association to plan Nepal's first Photo Trade Fair in Kathmandu.
Mint
26-05-2025
- Business
- Mint
How Canon's office automation solutions are helping Ambuja Neotia Group go digital
As industries in India embrace digital transformation, the real estate sector—which has historically relied on physical documentation, is also beginning to make significant shifts. One such example is the Kolkata-based Ambuja Neotia Group, a diversified business group with operations in real estate, hospitality, healthcare, and education. Until 2022–2023, the group's documentation processes were largely paper-based, leading to operational inefficiencies and growing concerns around data accessibility and security. To streamline its documentation workflows and move toward a digital-first approach, Ambuja Neotia joined hands with Canon India, a digital imaging and document solutions provider. Why the shift was necessary According to industry reports, document digitisation has become increasingly important for sectors like real estate, where legacy paperwork, regulatory filings, and contract management are core to daily operations. For Ambuja Neotia, like many other ogranisations, the challenges included: Manual handling of large volumes of documents across projects and departments. Locating and retrieving key records such as project files, invoices, agreements, and communications was time and resource intensive Storage constraints due to the physical space required for document archives Concerns around the security and management of sensitive legal and financial information. Streamlining operations with Canon's support To address these challenges, Canon India deployed its multifunction devices (MFDs) at several of Ambuja Neotia's locations. These devices enabled staff to scan, print, and copy documents more efficiently, forming the foundation for a more integrated digital workflow. 'I want to thank Canon India because their products have not only made our lives easier but also empowered the functional teams with more agility by using these solutions. Our group spans across a diverse portfolio of real estate, hospitality, healthcare, and education and requires a lot of documentation. Canon has helped us increase efficiency by digitising documents to improve access and data protection, transforming our daily operations,' said Kripadyuti Sarkar, CIO, Ambuja Neotia Group. The hardware was complemented by Canon's Therefore Document Management System, which allowed the Group to securely archive, index, and retrieve documents via a centralised platform. This shift has made internal collaboration easier and document retrieval faster. 'We are pleased to collaborate with the Ambuja Neotia Group on their digital transformation journey, bringing the power of Canon's innovative technology to streamline operations and drive efficiency. Our solutions are thoughtfully designed to meet the evolving needs of modern business infrastructure.' said Toshiaki Nomura, President & CEO, Canon India. Canon India offers a comprehensive range of solutions spanning multifunction devices, high-speed scanners, and efficient document and print management through platforms such as Therefore, uniFLOW, and Tungsten Automation. Together, these technologies support data analytics and play a key role in driving digital transformation, enhancing operational efficiency, and boosting productivity. Additionally, Canon India provides advanced cybersecurity solutions through ESET, with a focus on Zero Trust Architecture. These solutions offer comprehensive protection for Microsoft Office cloud applications, endpoints, and servers, effectively safeguarding critical systems against cyber threats. By combining innovation with deep industry expertise, Canon enables businesses to build smarter, safer, and more cost-effective work environments. Note to the Reader: This article is part of Mint's paid consumer connect initiative and is independently created by the brand. Mint assumes no editorial responsibility for the content, including its accuracy, completeness, or any errors or omissions. Readers are advised to verify all information independently.
Entrepreneur
23-05-2025
- Business
- Entrepreneur
Canon To Capitalize On India's Value For Money Aspiration
Canon is confident to hit the double digit growth in this year and onwards. Furthermore, in the next five to ten years, we will continue our double digit growth year by year, says president & CEO Toshiaki Nomura Opinions expressed by Entrepreneur contributors are their own. You're reading Entrepreneur India, an international franchise of Entrepreneur Media. With an eye on expanding deeper into the Indian market, under the leadership of president & CEO Toshiaki Nomura, Canon Group intends to maximize on India's value for money aspiration. Globally, the group holds India as one of its fastest-growing markets, "Growth in India is exponential and we call it infinite India. The growing middle class, increasing aspirations of Tier I, and II cities, and the YOLO (you only live once) factor post-COVID-19, are driving our sales in the country," Nomura, CEO, Canon India told Entreprenuer India. Both B2B and B2C segments have been contributing equally to Canon India's growth and revenue. The consumer printer segment witnessed positive demand, marking double-digit year-on-year (YoY) growth. The business imaging solutions segment witnessed double-digit growth in 2024, specifically in colour MFDs and scanner segments. The top contributing verticals were BFSI, IT, manufacturing, aviation, pharma, government & SMB. Furthermore, wedding photography contributed approximately 60 percent of the camera business revenue. Another key highlight has been the introduction of the North Star initiative, which has helped Canon in expanding its B2B business across segments like education, media houses, podcasts & 3D capture studios. The president and CEO expressed optimism when sharing the company's vision for the region in FY 25-26. Opportunities In New Businesses "We are optimistic about growing our business in India, given the country's evolving economic strength. The first few months of the year were a good start for us and we are confident to hit the double digit growth in this year and onwards. Furthermore, in the next five to ten years, we will continue our double digit growth year by year," the CEO said. As an end-to-end imaging solution company from input to output, all the business lines across cameras, small consumer printers to the big multifunction devices for office to the production printing for the professional users, are showing significant growth and equally contributing to the business. "We are not stopping here, apart from our core business so far, now we are investing and developing expertise in new businesses such as surveillance like CCTV cameras or other storage devices," he added. Amongst its new businesses, Canon is also trying its luck with medical products and semiconductor lithography equipment. Its diagnostic imaging healthcare product is a top performer in Japan, with the highest market share in the category. Currently, the company is trying to mirror the product success in India and working on exploring better partnerships for its semiconductor business. Canon believes that it has a good opportunity in India for its semiconductor lithography equipment required for chip fabrication, and it is in negotiations with companies setting up facilities here, said Nomura. Canon claimed its machine as a low-cost alternative to ASML's ultraviolet (EUV) and deep ultraviolet (DUV) photolithography technology. When asked if its low-cost machine can help India in its semiconductor aspiration, he said, "We need to ensure a 24*7 service for our semiconductor business to pick up in India. We should assure uptime rather than discounted price. There is no purpose if we aren't able to meet the chip makers requirements. From that aspect, we are very much confident in meeting customer and chip manufacturers' demands. Price competitiveness would not stand the test of time if we aren't giving quality service." What Works for Canon in India? After being in India for a year, Nomura realized the market has an affinity for value for money over affordability or cheap products. "I realized that people are looking for value for money, not a cheap product. In the long term, if there is return on investment, reliability of a product, then people do not hesitate to spend. Our products are high quality, reliable, durable and long term payable. That's how we address the market and we don't fight with pricing," he explained. Currently, production printing is one of the areas where there is a big growth opportunity for the company. Furthermore, document printing, consumer printers, multi-function devices, have various applications and are the key initiatives for the market. Talking about challenges of doing business in the region, he mentioned affordability, pricing, as the key parameters. "We convert challenges into opportunity and thrive on creating a problem solving approach." Canon believes its portfolio of products and solutions can empower people from all walks of life – from MNCs and corporates to a neighbourhood entrepreneur boosting the productivity and efficiency of business. "There is a shift in consumer behaviour. Growth is no more centralized in the major metro cities. Tier II, III cities' business models have been evolving and wealth is getting decentralized. We are seeing positive trends picking up across India and that's why we think the potential here is infinite," he concluded.
