Latest news with #CareQualityCommission
Yahoo
2 days ago
- Business
- Yahoo
Hampshire home care team wins awards for quality and workplace culture
A home care provider has scooped two national awards for its services and workplace culture. Right at Home Mid Hampshire, covering Eastleigh and Chandler's Ford, was named Best Home Care Provider at the Business Awards UK and earned 5-Star Employer status in the WorkBuzz 2025 survey. Shannon Haines, registered manager, said: "To be recognised both for the quality of care we provide and the support we give our team is a huge honour. "We're so proud of every caregiver, coordinator and support staff member who goes above and beyond every single day. "This is a win for our whole community." READ MORE: Totton Hearing Centre marks eight years of service The Business Awards UK judges praised the company for its positive client feedback, community initiatives, and commitment to person-centred care. The 5-Star Employer rating was based on direct feedback from staff, reflecting high levels of satisfaction, professional development, and organisational culture. The provider is rated Outstanding by the Care Quality Commission.
BBC News
5 days ago
- Health
- BBC News
Inspectors finds Colchester care home residents at risk of harm
A care home for older people has been placed in special measures after inspectors found residents were at risk of were 21 people using Quenby Rest Home in Colchester, Essex, when an inspection took place between 20 March and 1 Care Quality Commission (CQC) rated the service inadequate as it was unclean, staff lacked training and some people were at risk of the service has been placed in special measures, while improvements take place the CQC says it will review the service to ensure people living in the home are safe. This inspection was prompted after an incident related to people's safety. That is now being further investigated by the CQC and was not part of this report explained: "The information shared with CQC about the incident indicated potential concerns about the management of risk of choking for others living at the service. This inspection examined those areas." The report criticised the service for not having a system in place to help people with swallowing difficulties when eating food or drinking mentioned staff had not been encouraged to learn or reflect on safety events, such as a recent choking incident, to prevent similar occurrences happening also found other risks to safety had not been identified or managed to prevent potential of staff were found to lack training, with some not being able to demonstrate an understanding of the training they had training had been done on computers with some inequalities found in staff guidelines had not been followed and there was no system in place to manage medicines it came to prescribing sedatives, the report said: "Protocols did not contain guidance for staff on what interventions should be tried before administering the medicine, as a last resort."It continued: "People living with specific health conditions, such as Parkinson's, diabetes, and epilepsy did not have detailed care and support plans in place to ensure staff knew how to monitor and meet their needs safely. "For people living with dementia, staff had not received specialist training to ensure they understood changes in the person's levels of understanding and had the required skills to support the person to continue to achieve their full potential." 'Poorly maintained' The environment at the home was described in the report as "tired" and "poorly maintained".A cleaning cupboard was not itself clean, a sink had missing or cracked tiles above and the "small and cluttered" laundry room had water damage on the ceiling with an incomplete a toilet had been removed the waste pipe hole had been poorly filled, leaving a large gap in the lino that was not flush with the rest of the report said: "Incomplete flooring and missing tiles can create a breeding ground for bacteria and other microorganisms, potentially leading to increased risk of infection."The home had previously been told on 13 March, following an audit by the Integrated Care Board, to improve infection control but CQC inspectors found no plan had been created when they arrived a week provider has been contacted for comment. Follow Essex news on BBC Sounds, Facebook, Instagram and X.
BBC News
7 days ago
- Health
- BBC News
Care Quality Commission rates Hull Laurbel Surgery 'outstanding'
A GP practice in Hull has been praised by health inspectors for "embracing new technology" and providing "the best possible care".The Laurbel Surgery, in Bilton, Hull, has been rated as "outstanding" by the Care Quality Commission (CQC) following an inspection in report said the surgery had "continuously" met the 95% World Health Organisation target for childhood immunisations and "made it easy for people to access appointments".The surgery, which provides services to around 3,600 people, thanked staff for their "exceptional care" and said it was pleased with the report. Susan Moody, practice manager, said: "The CQC report reflects the high quality of patient centred commitment of the entire team in providing good quality patient care."After a survey of patients, the CQC found 89% of people found it easy to contact the practice by phone, 95% found it easy to contact through the website and 92% using the NHS app. 'Impressive' Inspectors also found the practice "understood and met people's personal, cultural, social, religious and equality characteristics".Alan Stephenson, CQC deputy director of operations in South and East Yorkshire, said the surgery "embraced learning and innovation to provide the best possible care to people".He said: "It was impressive to see how many residents they had encouraged to take up cervical cancer screenings and childhood immunisations, which was recognised by the Humber and North Yorkshire Integrated Care Board."CQC said the survey also found that 95% of people who use the surgery felt their needs were met during their last appointment, which was higher than the national average of 90%."Other practices should look to Laurbel Surgery and this report as an example of good care and to see what they could learn," Mr Stephenson added. Listen to highlights from Hull and East Yorkshire on BBC Sounds, watch the latest episode of Look North or tell us about a story you think we should be covering here. Download the BBC News app from the App Store for iPhone and iPad or Google Play for Android devices
BBC News
20-07-2025
- Health
- BBC News
Derby and Burton hospitals wants maternity restrictions removed
The trust in charge of Derby and Burton hospitals has asked the health watchdog to remove restrictions put on its maternity services after they were rated Care Quality Commission (CQC) served University Hospitals of Derby and Burton NHS Trust (UHDB) with eight Section 31 notices following inspections at the Royal Derby Hospital and Queen's Hospital Burton in 2023 and a further five in said the CQC had now removed six of the eight restrictions it received in 2023 and the trust had made applications to remove the shows the mortality rate for newborns at both hospitals has been below the NHS average for more than 12 months. 'Working at pace' In 2023 the CQC identified major failings in maternity services at both hospitals and ordered the trust to urgently update training, improve cleanliness and ensure safe levels of commission utilised Section 31 of the Health and Social Care Act 2008, which gives it the powers to urgently alter or remove conditions of then the trust said it had been "working hard" to improve the quality of care and experience for women and babies through a dedicated improvement programmeIt said compliance against Saving Babies Lives, an evidence-based national maternity safety ambition had improved from 33% in September 2023 to 86% in June Noble, UHDB's director of midwifery, said: "While we know from our own safety data and from our engagement with women and families that we have made improvements, we are not complacent and are absolutely committed to continuing this work at pace." UHDB said the Section 31 restrictions from 2023 which had now been removed by the CQC were for effective system of fetal monitoring, fetal monitoring training and compliance, fresh eyes implementation, clinical skills training compliance, rates of haemorrhage and appropriate senior remaining two conditions from 2023 it has applied to have removed are assessment and management haemorrhage and audit and governance of the five conditions still in place from 2024 are co-ordinated care approach to maternity, visible effective medical leadership, birth centre neonatal equipment accessible and effective process for handovers of care and induction of labour.
Daily Mirror
17-07-2025
- Daily Mirror
Siblings battle over dad's £600,000 fortune as two left with just £250 in will
Laxmikant Patel's eldest daughter Anju Patel was handed her dad's £600,000 house while younger daughter Bhavenetta Stewart-Brown and son Piyush Patel received just £250 each A woman is suing her sister after she was left just £250 in her father's £600,000 will with the other bagging almost every other penny. Laxmikant Patel's will handed the £600,000 family home in Cambridge Road, Harrow, to his eldest daughter, Anju Patel, 58, while leaving younger daughter Bhavenetta Stewart-Brown, 52, and son Piyush Patel, 62, just £250 each. Anju claims their dad explained his drastic decision by saying he had come to 'mistrust' Mrs Stewart-Brown and that she and her brother had "failed in their sense of duty" as his children. He then left them tiny cash gifts, saying: "But as a father, I have not forgotten them". The will is now under fierce challenge in court, with Mrs Stewart-Brown claiming her dad did not "know and approve" its contents, suggesting the will was "odd" as it was written in English, a language she claims he couldn't read properly. She is seeking to uphold an earlier will, splitting the £600,000 estate almost equally between the three siblings, but Anju is fighting back and insisting her dad had every reason to all but disinherit the others. He claimed the dad had branded his son Piyush a 'hugely controlling figure', alleging he had declined to scatter his dead mum's ashes in India, while also claiming Mrs Stewart-Brown - an inspector with the Care Quality Commission - 'apparently has a bad temper' and 'has taken massive advantage of her father'. At the High Court, judge Deputy Master Jason Raeburn, heard Laxmikant Patel was a gentle and hard-working character who had carved out a new life for his family after migrating from Uganda in the early 1970s, working shifts at the Ford motor plant in Dagenham while his wife, Shardaben, ran a newsagent's. A devoutly religious man, he attended the Swaminarayan temple in Neasden, north London, every day and he and his wife donated around £180,000 to the temple throughout their lives before his death at the age of 85 in October 2021. In his previous will of October 2019 he had split his estate equally, except for an extra £50,000 bequest to Anju to balance out similar amounts he had previously handed to his other two children. But Mrs Stewart-Brown's barrister, Timothy Sherwin, highlighted allegedly 'odd' circumstances in which Laxmikant made his last August 2021 will, soon after he was diagnosed with lung cancer. He said Anju claimed that her dad gave instructions for his will to Vijaykant Patel, an associate of hers from their Hare Krishna temple who claimed to have also been a friend of her father's and came to visit him in his bed in London's Northwick Hospital. 'Two days after the says he visited the deceased at the hospital,' the barrister said. 'He says that he was a friend of the deceased and that he met Anju on the ward. That is very much disputed. However, it is common ground that he knew Anju from their Hare Krishna temple. 'Vijaykant goes on to say that the deceased asked him whether he knew anyone who could make a will, and that Vijaykant told the deceased that he could do so." He said Vijaykant claims to have taken notes of the meeting, in which Laxmikant expressed "revulsion" towards Mrs Stewart-Brown and Piyush, who he said were only "after his property," before declaring: "Everything goes to Anju." The barrister continued: 'It is thus Vijaykant's evidence that he had a nearly-one-hour meeting with a man suffering from serious respiratory disease, and who had just been diagnosed with lung cancer, without incident or difficulty; and was given instructions which were completely contrary to the deceased's wishes as expressed in the earlier 2018 and 2019 wills.' Vijaykant was not a qualified lawyer, said Mr Sherwin, also commenting: 'But there is much more to excite the court's suspicion - the purported execution of the 2021 will took place shortly after the deceased was admitted to hospital for lethargy, dizziness and coughing up blood. That will was in English, a language he could not properly read,' he said. Mrs Stewart-Brown also claims her older sister drifted apart from the family after the age of 15 when she moved to India, later embracing the Hare Krishna creed in contrast to her family's Swaminarayan Hindu beliefs. It was not until around 2018 that Anju 'rejoined the family', she claims. Given that the earlier will had planned for a mainly equal split of his estate, the shift to cutting out Bhavenetta and her brother two years later was inexplicable, argued the barrister. 'The purported reason for that change – namely Bhavenetta's and Piyush's alleged wrongdoing – will be analysed at trial. One would expect a major and incontrovertible change in circumstances, however, to explain so radical a departure and there is none," he added. Claiming that Anju's relationship with her dad had been largely 'fractured' until 2018, the barrister continued: 'From 2019 onwards, however, Anju and (her husband) began to take much more involvement in the deceased's finances and personal affairs. 'They procured the 2019 will. They controlled access to the deceased, especially during the key period of August 2021. Further, they are Hare Krishna devotees, and they isolated the deceased from his previous dedication to the Swaminarayan faith, which he shared with his previous friends, and the other members of his family.' But Anju, who returned to live in the UK in 1983, has denied being distanced from her parents, with her barrister, James Kane, claiming she always "shared a close and loving relationship" with them. From the witness box, Anju herself also insisted that she had only ever been distanced from Mrs Stewart-Brown and that there was no conflict between her and her parents. 'I wasn't estranged from my family, I was with my sister. She chose to disconnect from me,' she told the judge. In fact, her barrister said, their dad had become increasingly disillusioned with Mrs Stewart-Brown citing an alleged incident from 2018 in which she 'removed important documents from a locker or safe deposit box belonging to him, including the title deeds to the property, insurance documents and bank statements'. 'The documentary evidence makes plain that by - at the latest - October 2019, Laxmikant had formed a sharply negative view of both Piyush and Bhavenetta,' argued Mr Kane. By the time he drew up his 2019 will, he was already deeply disgruntled with Mrs Stewart-Brown and his son, claimed the barrister, citing his comments to the will writer at the time in which he said Bhavenetta 'has taken massive advantage of her father'. 'Although he did not act on this view immediately, after his diagnosis with cancer in August 2021, he decided to act," he said. "He asked his friend Vijaykant to draw up a will for him in favour of Anju, the child he felt had done most for him. 'Vijaykant did so and Laxmikant executed the will. "The evidence of Vijaykant and the attesting witnesses is clear that Laxmikant knew perfectly well what the effect of executing the will would be and approved of it.' As executor of the estate Vijaykant Patel is defending the claim alongside Anju, while the two sisters' older brother, Piyush, who lives in Texas, is taking a neutral stance. The trial is continuing.
