Latest news with #Catchpoint
Forbes
5 days ago
- Business
- Forbes
A Single CDN Isn't A Silver Bullet—It's A Point Of Failure
Mehdi Daoudi is the CEO and cofounder of Catchpoint, the Internet Resilience company. In tech, we love to talk about resilience. We architect for 'five nines,' build across multiple clouds and tout global high availability. But then we quietly route all our critical traffic through one content delivery network (CDN) and call it a day. If your entire digital delivery strategy hinges on a single CDN, you're not building for resilience. You're building for convenience and hoping nothing goes wrong. The Illusion Of Safety CDNs are fantastic! They've enabled us to have fast experiences since the late 1990s. They reduce latency, absorb spikes in traffic and cache content closer to users. But somewhere along the way, we stopped thinking of them as performance accelerators and started treating them like infallible gatekeepers. That's a dangerous shift. Even the best CDNs go down. Outages at major providers have taken down streaming platforms, e-commerce giants and financial services in seconds. Domain name system (DNS) propagation delays, border gateway protocol (BGP) leaks, transport layer security (TLS) misconfigurations—any of these can cascade into hours of downtime. And if you're locked into a single CDN, you have nowhere to go when that happens. The Contradiction Of Multi-Cloud With Only One CDN Enterprises spend millions to go multi-cloud. They distribute compute, storage and databases across AWS, Azure and GCP, often in complex configurations that require deep architectural alignment. But when it comes to the CDN layer—the literal entry point to your app—they often rely on a single vendor. You wouldn't run your back-end on just one availability zone. Why do it at the edge? It's the digital equivalent of putting a state-of-the-art alarm system on your house, then leaving the front door wide open. CDN outages don't just create latency. They can stall transactions, frustrate users and erode brand credibility and trust with your users and buyers. In industries like e-commerce, fintech and media, those impacts have a direct line to the bottom line. Understanding The Single-CDN Risks Organizations that rely on a single CDN often have no fallback when disaster strikes. Looking at the Cloudflare and Google Cloud outage in June 2025, Cloudflare services such as Workers KV, Access, WARP and Workers AI experienced significant disruptions. The impact extended to numerous high-profile platforms, including Spotify, Discord and OpenAI, all of which rely on Google Cloud, Cloudflare or both. This incident highlights the risks of single-CDN architectures. But here's the kicker: many companies not only rely heavily on a single CDN for critical traffic delivery—they also depend on that same provider for performance reporting. It's a bit like having your accountant serve as your bookkeeper, payroll manager and auditor all in one. While convenient, this kind of consolidation can make it harder to maintain independent oversight. Is that really a position of strength? When visibility and accountability are delegated to the very system you rely on, you're not measuring performance—you're just accepting a version of reality that may not serve your users or your business. While users experienced disruptions during the June 2025 outage, Google Cloud's official status page continued to show 'all green' for nearly an hour. For teams depending solely on provider telemetry, this translates to lost time, missed service level agreements (SLAs) and zero actionable insight. The Case For Multi-CDN: Not Just About Outages Going multi-CDN isn't just insurance against failure. It's also about performance, cost and control. • Regional Optimization: Different CDNs perform better in different parts of the world. Consider using the best in each region. • Vendor Leverage: Competition drives cost savings. If one CDN is underperforming or overcharging, you can shift traffic away. • Feature Flexibility: Some CDNs excel at edge compute, others at video delivery or TLS offload. Why limit yourself to one toolbox? A properly implemented multi-CDN architecture gives companies control when it matters most—during change events, rollouts or disasters. While setting up a multi-CDN strategy requires effort, it's not rocket science—and the tools exist. What's missing is the mindset. Too many teams still default to one CDN because it's 'easy' or 'standard.' But in today's hyper-distributed digital economy, that becomes a liability. Think of it this way—you wouldn't put your production database in a single region or run your back-end on a single VM. So why put your user experience in the hands of a single CDN? Building Resilience With A Multi-CDN Strategy To reduce risk, improve performance and take back control, reflect on these key considerations: • Redundancy By Design: Route traffic across multiple CDNs to avoid a single point of failure. Maintain availability even during provider outages. • Intelligent Load Balancing: Use smart routing and failover logic to respond in real time to availability, latency or geographic shifts in demand. • Routine Failover Testing: Simulate outages on a regular basis to ensure both your systems and teams respond effectively when it matters. • Independent Performance Benchmarking: Rely on third-party testing to measure CDN performance. Don't just take your vendor's word for it. • Localized Visibility: Understand performance at a micro-regional level, not just globally. What works in Frankfurt may fall short in Mumbai. • Strategic Optimization, Not Guesswork: Know which CDN is best for edge compute, static delivery or TLS offload and allocate traffic accordingly. Resilience doesn't happen by accident. It's not just about the cloud or the back-end—it's about every part of the stack, including the edge. If your entire architecture depends on one CDN—and you're trusting that same provider to tell you everything's fine—you're not building for resilience. You're hoping for luck. One last piece of advice: If your organization chooses to stick with a single CDN, don't double down on that risk by moving your DNS to the same vendor. When both your content delivery and your traffic control live under the same roof, any failure becomes total, and your ability to recover disappears. Redundancy isn't optional. It's how resilience begins. Forbes Technology Council is an invitation-only community for world-class CIOs, CTOs and technology executives. Do I qualify?
Business Wire
15-07-2025
- Business
- Business Wire
Catchpoint Launches Breakthrough AI Monitoring to Safeguard Next-Gen Digital Workflows
NEW YORK--(BUSINESS WIRE)--Catchpoint, the global leader in Internet Performance Monitoring (IPM), today announced powerful new capabilities—Performance and Resilience Monitoring for AI Assistants and Agentic AI systems—to proactively ensure uptime, speed, and reliability for mission-critical AI-driven workflows. Leveraging a track record of monitoring AI infrastructures in collaboration with top-tier technology innovators, Catchpoint offers a unique, industry-leading capability to monitor the full internet stack—going beyond surface metrics to diagnose issues deep within APIs, protocols and technologies. These new features empower organizations to proactively monitor both Agentic AI systems and AI-powered assistants with confidence. As organizations rapidly adopt generative and agentic AI technologies, such as Microsoft Copilot, OpenAI's ChatGPT, Perplexity, Claude, Google Gemini, and IBM watsonx, business-critical workflows become increasingly dependent on the uninterrupted performance of AI systems. Any latency, outage, or disruption can severely impact customer experiences and business outcomes —as seen during a recent OpenAI outage which resulted in many systems becoming unresponsive or slow. In the case of this incident, Catchpoint helped a major tech brand detect it and take corrective measures before it escalated, avoiding business impact. Moreover, according to the Internet Resilience Report 2025, 57% of organizations recognize immediately when AI supporting their critical Tier 1 applications becomes unavailable or slower. However, 27% of companies only become aware of such issues when users complain. "AI can't fail quietly—and yet, in many organizations, it still does," the report emphasizes. Catchpoint's new capabilities ensure immediate visibility into AI performance, enabling proactive management of disruptions to protect business continuity and customer experience. AI Assistant Reliability Monitoring This solution enables organizations to proactively detect and resolve issues affecting AI APIs, LLMs, and chatbots. Key capabilities include: Global API reachability: Test AI endpoints from key global regions to rapidly detect DNS, routing, or regional outages from thousands of intelligent agents in over 100 countries. Latency baselines: Continuously track response times to catch slowdowns before user experiences degrade. Synthetic prompt monitoring: Simulate real-world interactions to validate response accuracy and consistency. Uptime and error detection: Instantly alert on API downtime, errors, overload conditions, or malformed responses. Visual dependency mapping: Get the full context of the entire system or application to understand any component that may be impacting user experience, not only AI. Agentic AI Resilience Monitoring Designed specifically for complex, autonomous AI workflows that rely on multiple external dependencies, the new capability delivers full-stack visibility and observability across APIs, networks, cloud services, and third-party tools. Features include: Third-party API Monitoring: Track stability and latency of critical cloud services, SaaS APIs, and databases. Multi-hop Dependency Visibility: Trace the root cause of cascading failures across complex AI workflows. CI/CD Monitoring Automation: Automatically integrate monitoring into CI/CD pipelines to test changes in AI infrastructure. Cloud Region Resilience: Identify and mitigate risks associated with specific cloud region disruptions and performance issues. Global performance testing: from anywhere in the global observability network or private intelligent agents deployed in key locations, data centers, or offices. 'AI assistants and agentic agents are only as reliable as the networks and APIs they depend on,' said Mehdi Daoudi, CEO of Catchpoint. 'Our new capabilities give organizations the visibility they need to ensure AI resilience, reduce downtime, and deliver exceptional digital experiences, enabling IT organizations to innovate as they build the future.' For more information about Catchpoint's AI monitoring solutions, visit and About Catchpoint In today's exacting digital age, performance is paramount. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs all rely on Catchpoint to ensure high performance and digital resilience by catching issues across the Internet Stack before they impact their customers, workforce or digital experiences. Catchpoint's Internet Performance Monitoring (IPM) suite offers Internet Synthetics, RUM, BGP, Tracing, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics derived from the world's largest, most detailed, active observability network.
ITV News
30-06-2025
- Entertainment
- ITV News
Catchpoint lands first Asian commission as ITV Studios expands partnership with SIRASA TV in Sri Lanka
ITV Studios and SIRASA TV have reinforced their long-standing partnership with the renewal of The Voice franchise and the first-ever Asian commission of the high-energy physical game show, Catchpoint, localized as SIRASA Catchpoint, marking a major milestone for entertainment programming in the region. As part of the renewed deal, SIRASA TV will continue its successful run with The Voice Sri Lanka and The Voice Teens, commissioning a third and fourth season respectively, to air this year. The format has grown into a cultural phenomenon in Sri Lanka since its debut in 2019, consistently attracting strong ratings and showcasing the nation's rich musical talent. SIRASA TV has commissioned Catchpoint to be launched in mid-July 2025. When Catchpoint made its debut in the UK, it attracted 3m viewers and a 20.2% share, the celebrity version was one of BBC One's top 10 quiz shows delivering a unique mix of excitement, suspense, and humour. Catchpoint pits two teams of two against each other in a thrilling combination of quiz play and physical action. In this visually striking game, players must answer questions correctly — or be just close enough — to position themselves under the right spot and catch a falling ball. Fast thinking, sharp reflexes, and a touch of luck could lead to big cash prizes. 'The expansion of our partnership with SIRASA TV is a testament to the strength and versatility of our formats,' said Augustus Dulgaro, EVP, Asia Pacific, Global Partnerships, ITV Studios. 'We're proud to see The Voice continue to thrive in Sri Lanka, and we're equally excited to bring the dynamic energy of Catchpoint to Asian audiences for the first exciting gameshow is definitely one to watch.' 'Catchpoint and our enduring, exciting partnership with ITV Studios signals SIRASA TV's clear intent to give Sri Lankan audiences the very best international entertainment that's proudly Made in Sri Lanka', noted Chevaan Daniel, Group Director of The Capital Maharaja Group that owns SIRASA TV. The Voice franchise renewal and new commission for Catchpoint were negotiated by Ayesha Surty, Head of Brand Partnerships, Asia at ITV Studios, and the team at SIRASA TV headed by Yasarath Kamalsiri, CEO of SIRASA TV (MTV Channel (Private) Limited). – ENDS – About ITV Studios ITV Studios is a creator, producer and distributor of world-leading programmes that people can't get enough of. We connect millions of people every day and shape and reflect the world they live in. ITV Studios is home to some of the best creative minds, crafting around 7,500 hours of original programming across 60 production labels. Our global footprint spans 13 countries including the UK, US, Australia, France, Germany, The Nordics, Italy and the Netherlands and our global distribution business sells our catalogue of 95,000+ hours to broadcasters and platforms around the world. ITV Studios has 160+ owned and operated channels in the social space delivering over 10bn views in 2024, as well as 20 FAST channels on 100+ channel feeds globally. It launched a new label, Zoo 55 dedicated to expanding its digital and gaming activity, in January 2025. ITV Studios is part of ITV PLC, which includes the UK's largest commercial broadcaster ITV and the ad-funded, free streaming home for ITV, ITVX.
Business Wire
24-06-2025
- Business
- Business Wire
The Internet Resilience Report 2025: 1 in 8 Businesses Now Lose Over $10M a Month to Disruptions and Over Half Lose $1M+
NEW YORK--(BUSINESS WIRE)--Catchpoint, the leader in Internet Performance Monitoring (IPM), proudly unveils its second annual Internet Resilience Report. This authoritative report provides valuable insights into the critical dimensions of Internet Resilience, offering a roadmap for navigating today's digital minefield. These insights were gathered from 475 global digital leaders, including IT managers, directors, and executive-level decision-makers across diverse industries. Download the 2025 Internet Resilience Report: Now in its second edition, the Internet Resilience Report 2025 continues to serve as an essential resource, providing authentic insights into the evolving importance of Internet performance. The 2025 findings underscore that ensuring fast digital experiences has become just as crucial as uptime—highlighting why digital performance must be a strategic priority at the highest organizational levels. Key findings from the report include: Financial impact intensifies: 51% report monthly losses of over $1 million due to Internet outages or degradations, up from 43% in 2024. And 1 in 8 now lose over $10 million each month, a noticeable rise since last year. AI-driven incidents have immediate impacts: 57% of organizations immediately notice when AI supporting critical applications fails or slows, emphasizing the need for robust AI observability, while a worrying 43% rely on alerts, complaints, or delayed discovery. Slow apps are dead apps: 73% say fast, high-performing websites are critical to business success; 42% claim slow services might as well be offline. Third-party dependencies heighten risks: 74% of respondents identify third-party services as highly critical to their resilience strategy, highlighting the importance of comprehensive external monitoring. Best-of-breed tools dominate: 73% prefer specialized Internet Performance Monitoring tools for safeguarding digital experiences, rather than broad, less targeted tools. Additional key insights include: Defining clear experience standards (XLOs): Despite the AI investment buzz (63%), the report advises prioritizing customer-centric Service Level Objectives (SLOs)—or Experience-Level Objectives (XLOs)—to anchor resilience efforts effectively. Resilience ownership remains unclear: 72% identify CIO/CTOs as ultimately responsible for resilience, yet only 44% directly assign this responsibility to IT operations or Site Reliability Engineering (SRE), indicating significant room for improved organizational alignment. Closing critical visibility gaps: 73% utilize IPM specifically to monitor third-party dependencies—services not adequately tracked by traditional APM tools—highlighting critical blind spots that can compromise resilience. "If the Internet was already teetering on a fragile edge when we launched our inaugural Internet Resilience Report in June 2024, it's even more so now," said Mehdi Daoudi, CEO and co-founder of Catchpoint. "The industry is waking up to a new reality: slow is the new down. Sluggish websites and applications don't just frustrate users—they drain revenue and damage reputations." Methodology The 2025 Internet Resilience Report is based on responses from 475 digital leaders collected between February and March 2025. Participants spanned North America (65%), Europe (26%), and other regions, representing diverse industries, including tech platforms, financial services, manufacturing, retail, and healthcare. This diversity ensures that the report captures a broad and comprehensive perspective on the state Internet Resilience worldwide. Download the 2025 Internet Resilience Report: About Catchpoint In today's exacting digital age, performance is paramount. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs all rely on Catchpoint to ensure high performance and digital resilience by catching issues across the Internet Stack before they impact their customers, workforce or digital experiences. Catchpoint's Internet Performance Monitoring (IPM) suite offers Internet Synthetics, RUM, BGP, Tracing, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics derived from the world's largest, most detailed, active observability network.
Business Wire
28-05-2025
- Business
- Business Wire
2025 Banking Website Benchmark Report Reveals Huge Gaps in Speed, Resilience, and Digital Experience
NEW YORK--(BUSINESS WIRE)-- Catchpoint, the leader in Internet Performance Monitoring (IPM), today unveiled its latest Banking Website Performance Benchmark Report, providing a deep dive into the digital health of the banking sector. The report evaluates 49 global financial institutions based on eight key metrics of digital performance—from availability and DNS resolution to load time, layout stability, and server responsiveness. The results reveal large disparities in user experience across the industry—and offer a clear roadmap for banks to improve. Download the Banking Website Performance Benchmark Report: Key takeaways from the 2025 report: The study found that while some banks delivered fast, seamless performance worldwide, many still struggle with slow load times, layout instability, and major regional gaps. Composite scores ranged from over 90 (out of 100) to as low as 8, with only 1 in 4 banks meeting user expectations for a page to fully load in under 3 seconds. Headline findings: Leaders prove it's possible to be fast and reliable: UBS, ING Bank (Voya), State Street Corp., and Thrivent Financial topped the rankings with blazing-fast speeds, near-perfect uptime, and highly stable front-end experiences. Big names don't always mean big performance: Many well-known banks ranked outside the top 30, dragged down by heavy content and front-end complexity. Availability isn't the safety net it used to be: Many banks maintained 99.9%+ uptime but ranked lower due to slow page loads, high layout shifts, or poor regional delivery. Regional performance gaps remain wide: In markets like Africa and South America, load times were often double those in North America, even when server response times were similar. Huge variance in user experience: Composite scores ranged from just above 90 to below 10—a nearly 10x difference in digital experience quality. Document complete times varied from under 2 seconds to over 10. And DNS resolution times ranged by more than 1,200ms depending on region. Availability is high—but not universal: While 75% of banks achieved 99.9% uptime or higher, a few dropped below 91%. Front-end experience is the real differentiator: Metrics like Largest Contentful Paint (LCP) and Cumulative Layout Shift (CLS) had significant influence on the final rankings. Alongside the full rankings, the report also includes: Regional performance breakdowns across Africa, Asia, Europe, and the Americas Recommendations for improving web experience, including XLOs, API monitoring, CDN strategy, and front-end optimization Testing methodology The report is based on a two-week testing period and represents Catchpoint's largest benchmarking study to date. Performance was measured across 26 U.S. cities and 97 international locations, using Catchpoint's industry-leading Internet Performance Monitoring platform. Leveraging a global network of more than 3,000 intelligent monitoring agents, the study provides an unparalleled view into how the world's leading banking websites perform across availability, speed, stability, and user experience. The future of Digital Resilience in Banking Today's users expect more than just uptime—they expect speed, responsiveness, and consistency. Catchpoint's comprehensive report into the web performance of leading financial institutions shows how digital performance is becoming a competitive differentiator. It's no longer enough to be available; you have to be fast everywhere.' "Banks are under immense pressure to innovate while keeping systems running smoothly," said Mehdi Daoudi, CEO and co-founder of Catchpoint. "Too often, reliability takes a backseat to release schedules, and teams are stretched thin managing performance issues reactively. AI and automation can help, but they're not a silver bullet — banks need real visibility into their digital infrastructure to prevent outages before they happen, protect brand loyalty, and reduce customer churn. That's where we've been easily stepping in to help out.' Download the Banking Website Performance Benchmark Report: About Catchpoint In today's exacting digital age, performance is paramount. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs all rely on Catchpoint to ensure high performance and digital resilience by catching issues across the Internet Stack before they impact their customers, workforce or digital experiences. Catchpoint's Internet Performance Monitoring (IPM) suite offers Internet Synthetics, RUM, BGP, Tracing, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics derived from the world's largest, most detailed, active observability network. Today's digital world requires resilience and exceptional performance, which is why The Internet Relies on Catchpoint.
