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Airport pact to increase passenger experience
Airport pact to increase passenger experience

Observer

time6 hours ago

  • Business
  • Observer

Airport pact to increase passenger experience

Muscat, July 16 The agreement signed between Oman Airports and Changi Airport of the Republic of Singapore aims to increase revenues by expanding both aeronautical and non-aeronautical activities within and outside the terminal premises of Muscat International Airport. Eng Ahmed bin Said al Amri, CEO of Oman Airports, stated to the Observer, "We are focusing on the commercial aspect of the business by attracting new airlines and positioning Muscat International Airport as a hub for other airlines. This will increase our revenues through the existing facilities." Changi Airport, which serves over 68 million passengers annually and generates revenues of over $2 billion, is globally recognised as one of the best airports in the world. It has received numerous international awards, including being named the World's Best Airport for twelve consecutive years (2012–2020) and is ranked second worldwide for the quality of its retail services, according to Al Amri. He continued, "The agreement will involve developing strategies to enhance the passenger experience at the airport and increase its utilisation. It will also involve training Omanis to benefit from Changi's experience and apply it to our airport." Eugene Gan, CEO of Changi Airport, said, "We will utilise our industry experience, network and connections to boost passenger traffic and revenues at Muscat International Airport, which has relatively new infrastructure." Regarding potential projects, Gan mentioned, "It may be premature to provide specific details, but we are considering projects such as theme parks as part of our strategy. There are other possibilities both within the terminal building and outside, including cargo-related businesses." Oman Airports also recently signed a Memorandum of Understanding (MoU) with Malaysian company WCT International. It will focus on expanding hospitality, entertainment, interactive experiences, and other mixed-use services to increase land investment value and enhance returns from direct and joint ventures.

Oman Airports signs agreement with Singapore's Changi Airport to boost revenues
Oman Airports signs agreement with Singapore's Changi Airport to boost revenues

Zawya

time15 hours ago

  • Business
  • Zawya

Oman Airports signs agreement with Singapore's Changi Airport to boost revenues

Muscat: Oman Airports Management Company signed on Wednesday an agreement with Changi Airport in the Republic of Singapore to boost the commercial and aviation revenues of airports across the Sultanate of Oman. The signing ceremony was attended by Eng. Saeed bin Hamoud al Maawali, Minister of Transport, Communications and Information Technology; and Chairman of Oman Airports' Board of Directors. The agreement was signed by Eng. Ahmed bin Said Al-Amri, CEO of Oman Airports, and Mr. Eugene Gan, CEO of Changi Airport. Eng. Ahmed bin Said Al-Amri, CEO of Oman Airports, stated that the agreement aims to enhance the commercial and operational revenues of the airports in the Sultanate. He emphasized that Oman Airports is proactively working to increase operational income by reducing costs, driving transformative changes in revenue streams, and improving airport performance. 2022 © All right reserved for Oman Establishment for Press, Publication and Advertising (OEPPA) Provided by SyndiGate Media Inc. (

Man arrested for shoplifting twice in Changi Airport transit area
Man arrested for shoplifting twice in Changi Airport transit area

New Paper

time3 days ago

  • New Paper

Man arrested for shoplifting twice in Changi Airport transit area

A 43-year-old Irish man was arrested after allegedly shoplifting twice in the transit area of Changi Airport Terminal 1 in June. In a statement on July 7, the police said they were alerted on June 9 to a case of shop theft at an outlet of The Shilla Cosmetics and Perfumes in the transit area of Changi Airport Terminal 1. According to preliminary investigations, the man on June 8 had allegedly taken two bottles of perfume from the outlet's display shelf and left the store without paying. The bottles of perfume, valued at a total of $491.70, were later discovered to be missing by the outlet's staff while taking stock of the inventory. Although officers from the Airport Police Division were able to identify the man, he had already left Singapore. The man was arrested on June 13 when he flew back to Changi Airport on transit for another flight. The police later found that, on the same day, he had allegedly stolen one bottle of perfume, valued at $167, from another The Shilla Cosmetics and Perfumes outlet in the transit area of Changi Airport Terminal 1 prior to his arrest. Two of the three stolen bottles of perfume were recovered from him. He is expected to be charged in court on July 8. If found guilty, he faces a jail term of up to seven years, a fine, or both.

LTA arrests 22 drivers offering illegal rides between Singapore-Malaysia
LTA arrests 22 drivers offering illegal rides between Singapore-Malaysia

Independent Singapore

time4 days ago

  • Independent Singapore

LTA arrests 22 drivers offering illegal rides between Singapore-Malaysia

Photo: LTA FB SINGAPORE: A total of 22 drivers suspected of ferrying passengers illegally were caught in surprise enforcement operations carried out by the Land Transport Authority (LTA) at Changi Airport and Gardens by the Bay on Friday (11 July). In a statement posted on Facebook yesterday (12 July), the LTA said the raids were launched following tip-offs from the public and officers found drivers were allegedly operating without licenses to provide e-hailing and chartered transport services. According to the LTA, some of the offenders were not only providing illicit rides within Singapore but were also offering unlicensed cross-border trips to and from Malaysia. Enforcement officers seized the vehicles involved at the scene and have commenced investigations. The LTA reminded that operating any form of point-to-point passenger transport service without the necessary approvals is a serious offence and that such activities undermine the livelihoods of law-abiding drivers as well as compromise passenger safety as they lack proper insurance coverage. The public has been urged to avoid engaging unlicensed drivers, as these rides pose significant risks. Without valid insurance, passengers may have no recourse if accidents occur. Under the law, offenders can face fines of up to $3,000, jail terms of up to six months, or both. Vehicles used in such illegal services may also be confiscated. () => { const trigger = if ('IntersectionObserver' in window && trigger) { const observer = new IntersectionObserver((entries, observer) => { => { if ( { lazyLoader(); // You should define lazyLoader() elsewhere or inline here // Run once } }); }, { rootMargin: '800px', threshold: 0.1 }); } else { // Fallback setTimeout(lazyLoader, 3000); } });

What really happens on an inaugural flight at Scoot
What really happens on an inaugural flight at Scoot

News.com.au

time4 days ago

  • News.com.au

What really happens on an inaugural flight at Scoot

Laying on the floor of Singapore's Changi Airport at 2am, I am waiting to be one of the first people to board Scoot's Inaugural Flight from Singapore to Vienna. It's set to be one of the longer flight's I've personally been on during my adulthood — usually I have at least two stopovers on an international flight. And, adding to this, flying on an airline I've not had any experience with before. Flying is always a nerve-racking experience for me, particularly when the flight is longer than eight hours. But, at the same time, I am always looking to fly on a budget. So, why not? What the flight was like? Before boarding the flight, I took my lovely colleague's advice to load up on snacks because, like most budget airlines, meals aren't a given on a Scoot Flight. You have to order the meal when you book your ticket. There is also a menu on board, where you can pick from a variety of items such as hot cup of noodles or a BBQ chicken baguette. You're not really supposed to take your own snacks on board, but it's almost an unwritten rule that everyone does, right? I am one of those weird freaks who loved plane food — until I was diagnosed with coeliac disease. It often means that on planes I am thoroughly limited as to what I can eat. On one long-haul flight to the UK, I was once served the same meal on all three flights. But, Scoot was able to cater to my dietary needs. I was served a Ragout of Chicken and Potato, and a Dahl Curry on another and could pick from having a water or soft drink, and a slice of cake. When I pointed out the cake was not gluten free, airline staff were very quick to change it for me. The food was lovely and warm — literally no complaints. I appreciated the effort that staff went to in order to cater for me and my auto-immune disease. Scoot, like most budget airlines, doesn't have a first or business class. But, it has Scoot Plus — akin to premium economy in my mind — Scoot in Silence and Economy. Scoot in Silence was where my seat was assigned on the inaugural flight from Singapore to Vienna. It's separated from most of the aircraft and is considered to be like the quiet carriage on the train. It is the exact same seat size as the rest of the aircraft, but if you're an anxious flyer, or have things you need to get done, it is literally the perfect place to be sat. As someone who never sleeps on a plane — and I mean have flown close to 30 hours, and then jumped on a train for an additional six and was lucky to have slept three hours in that whole time — I slept for basically the entire flight. I woke up for food, listened to some beautiful music, and went back to sleep. I genuinely attribute this to how quiet and peaceful this section was. On the way home, I was lucky enough to sit in Scoot Plus. It's very much similar to Scoot In Silence, there is just a bit more room and the seats are more comfortable. It does cost more than its counterpart but if you want levels of comfort on your trip. Again, I was asleep for most of the flight. It was a life-changing experience when it came to preparing for jet lag. Scoot also doesn't have a television on board — but you can get WIFI. I do recommend booking WIFI before your trip as it is cheaper. So, the message is to stack up on streaming downloads, books, podcasts and music before you walk down the jet bridge and onto the plane. What's so special about an inaugural flight? So, what is it like to be on an inaugural flight for a low-cost airline? Before the flight, everyone was given an opportunity to snap pictures on a media wall to memorialise the occasion and given a goodie bag. It was filled with goodies such as chocolate — which Austria is renowned for — and paper hand fans promoting Vienna's rich heritage as a music city. It was fun and created quite a bit of fanfare for an overnight long-haul flight, which was nice. In my naivety, I expected there not to be too many people waiting for 'the first flight' and yet, I was wrong. So many people were stoked to have a gateway into Eastern Europe, which made sense with Austria bordering countries such as Germany, Czechia, Slovakia, Hungary Germany, Italy and Slovenia. It's probably one of the best ways for Australians to fly into Europe, see as many places as possible for the European Summer, before making the long-haul flight home. One of the biggest draws to Austria in general is the fact that it is known for its music, with Eurovision stars such as Concita Wurst for more current times and the great composer Wolfgang Amadeus Mozart. As a nod to the country we were flying into, Scoot organised for Singaporean musicians, the T'ang Quartet, to serenade passengers with an in-flight performance. I'll have to say that was a first for me. But again, it was all about adding an element of fun and excitement to the fanfare of this flight launch. It was genuinely a beautiful experience and probably one I will never get to again. Another fun thing was when the plane landed, it was greeted with a water salute, and we were able to stand on the tarmac and take snaps with the plane. So, why fly Scoot? I think the airline's chief operating officer Ng Chee Keong, put it best when he told 'I think we want to distinguish ourselves from other low-cost carriers.' He said one of the biggest differences is that most low-cost carriers offer only one aircraft type, as it's easier when it comes to things such as servicing the aircraft. But, Scoot flies Boeing 787 Dreamliner and Airbus A320, as well as Embraer E190-E2. Each aircraft caters to different needs, such as Boeing typically flying long-haul. 'It's not your normal low-cost airline, ' he said, saying the entire business is built on the belief that people want to travel but that each person has their own individual need to be met and that every flight should be customisable for that person. Mr Keong said it's all about providing the opportunities, saying that the Vienna flight from Singapore provides a gateway into Eastern Europe. 'We have seen how interest can grow, how places that were once forgotten come together and flourish,' he said. 'Now there is a flight, there is commerce possibility and tourism.' He said that the business sees every customer as an individual, and that is true in my experience. Every part of the trip is customisable — where you sit, whether or not you eat, what you eat, how you spend your time and how much money you spend. It's definitely an option I — as someone who usually flies alone — would consider in the future. The flight between Vienna and Singapore will operate three times a week using its Boeing 787-8 Dreamliners.

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