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OpenAI tops 3 million paying business users, launches new features for workplace
OpenAI tops 3 million paying business users, launches new features for workplace

NBC News

time17 hours ago

  • Business
  • NBC News

OpenAI tops 3 million paying business users, launches new features for workplace

OpenAI on Wednesday announced that it now has 3 million paying business users, up from the 2 million it reported in February. The San Francisco-based startup rocketed into the mainstream in late 2022 with its consumer-facing artificial intelligence chatbot ChatGPT, and began launching workplace-specific versions of the product the following year. The 3 million users include ChatGPT Enterprise, ChatGPT Team and ChatGPT Edu customers, OpenAI said. 'There's this really tight interconnect between the growth of ChatGPT as a consumer tool and its adoption in the enterprise and in businesses,' OpenAI's chief operating officer Brad Lightcap told CNBC in an interview. The company supported 400 million weekly active users as of February. OpenAI expects revenue of $12.7 billion this year, a source confirmed to CNBC. In September of last year, the company expected to see an annual loss of $5 billion on $3.7 billion in revenue, according to a person close to the company who asked not to be named because the financials are confidential. Lightcap said OpenAI is seeing its business tools adopted across industries, including highly regulated sectors like financial services and health care. Companies including Lowe's, Morgan Stanley and Uber are users, OpenAI said. The company also announced new updates to its business offerings on Wednesday. ChatGPT Team and ChatGPT Enterprise users can now access 'connectors,' which will allow workers to pull data from third-party tools like Google Drive, Dropbox, SharePoint, Box and OneDrive without leaving ChatGPT. Additional deep research connectors are available in beta. OpenAI launched another capability called 'record mode' in ChatGPT, which allows users to record and transcribe their meetings. It's initially available with audio only. Record mode can assist with follow up after a meeting and integrates with internal information like documents and files, the company said. Users can also turn their recordings into documents through the company's Canvas tool. Lightcap said enterprise customers have been asking for updates like these, and that they will help make OpenAI's workplace offerings more useful. 'It's got to be able to do tasks for you, and to do that, it's got to really have knowledge of everything going on around you and your work,' Lightcap said. 'It can't be the intern locked in a closet. It's got to be able to see what you see.' OpenAI said it has been signing up nine enterprises a week, and Lightcap said the company will try to sustain that pace over time. 'People are starting to really figure out that this is a part of the modern tool stack in the knowledge economy that we live in,' he said.

OpenAI tops 3 million paying business users, launches new features for workplace
OpenAI tops 3 million paying business users, launches new features for workplace

CNBC

time17 hours ago

  • Business
  • CNBC

OpenAI tops 3 million paying business users, launches new features for workplace

OpenAI on Wednesday announced that it now has 3 million paying business users, up from the 2 million it reported in February. The San Francisco-based startup rocketed into the mainstream in late 2022 with its consumer-facing artificial intelligence chatbot ChatGPT, and began launching workplace-specific versions of the product the following year. The 3 million users include ChatGPT Enterprise, ChatGPT Team and ChatGPT Edu customers, OpenAI said. "There's this really tight interconnect between the growth of ChatGPT as a consumer tool and its adoption in the enterprise and in businesses," OpenAI's chief operating officer Brad Lightcap told CNBC in an interview. The company supported 400 million weekly active users as of February. OpenAI expects revenue of $12.7 billion this year, a source confirmed to CNBC. In September of last year, the company expected to see an annual loss of $5 billion on $3.7 billion in revenue, according to a person close to the company who asked not to be named because the financials are confidential. Lightcap said OpenAI is seeing its business tools adopted across industries, including highly regulated sectors like financial services and health care. Companies including Lowe's, Morgan Stanley and Uber are users, OpenAI said. The company also announced new updates to its business offerings on Wednesday. ChatGPT Team and ChatGPT Enterprise users can now access "connectors," which will allow workers to pull data from third-party tools like Google Drive, Dropbox, SharePoint, Box and OneDrive without leaving ChatGPT. Additional deep research connectors are available in beta. OpenAI launched another capability called "record mode" in ChatGPT, which allows users to record and transcribe their meetings. It's initially available with audio only. Record mode can assist with follow up after a meeting and integrates with internal information like documents and files, the company said. Users can also turn their recordings into documents through the company's Canvas tool. Lightcap said enterprise customers have been asking for updates like these, and that they will help make OpenAI's workplace offerings more useful. "It's got to be able to do tasks for you, and to do that, it's got to really have knowledge of everything going on around you and your work," Lightcap said. "It can't be the intern locked in a closet. It's got to be able to see what you see." OpenAI said it has been signing up nine enterprises a week, and Lightcap said the company will try to sustain that pace over time. "People are starting to really figure out that this is a part of the modern tool stack in the knowledge economy that we live in," he said.

ET Explainer: What OpenAI's local data residency means for India
ET Explainer: What OpenAI's local data residency means for India

Time of India

time20-05-2025

  • Business
  • Time of India

ET Explainer: What OpenAI's local data residency means for India

ChatGPT-maker OpenAI earlier this month enabled local data residency in key Asian countries including India—its second largest market—and Japan, Singapore, and South Korea. This was in a bid to help organisations who want to leverage its ChatGPT Enterprise, ChatGPT Edu, and the OpenAI API (application programming interface) offerings, but also have data localisation requirements. ET explains what this move means for Indian businesses and whether data sovereignty is on the horizon. What does OpenAI's data residency policy mean for India? The feature allows 'data at rest' such as prompts, uploaded files, and chat interactions to be stored within India. But, models still reside in foreign servers and processing enterprise information at inference time (run-time) will need exchange outside India servers. Play Video Pause Skip Backward Skip Forward Unmute Current Time 0:00 / Duration 0:00 Loaded : 0% 0:00 Stream Type LIVE Seek to live, currently behind live LIVE Remaining Time - 0:00 1x Playback Rate Chapters Chapters Descriptions descriptions off , selected Captions captions settings , opens captions settings dialog captions off , selected Audio Track default , selected Picture-in-Picture Fullscreen This is a modal window. Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Opacity Opaque Semi-Transparent Text Background Color Black White Red Green Blue Yellow Magenta Cyan Opacity Opaque Semi-Transparent Transparent Caption Area Background Color Black White Red Green Blue Yellow Magenta Cyan Opacity Transparent Semi-Transparent Opaque Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Drop shadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset restore all settings to the default values Done Close Modal Dialog End of dialog window. Data localisation has until now prevented OpenAI from gaining market share in India as BFSI customers opted to host open models like Meta's Llama and DeepSeek on-premise. According to Aadya Misra, Partner at Spice Route Legal, 'OpenAI's residency option could allow financial institutions to deploy AI for use cases like payment processing while remaining compliant with existing requirements that require payment data to be stored locally.' She explained that the Reserve Bank of India does permit transient cross-border processing under certain conditions, 'so if implemented thoughtfully, concerns about data in motion could also be addressed. This move could shift reliance on self-hosted open-source models to enterprise-grade and centrally managed AI solutions.' Discover the stories of your interest Blockchain 5 Stories Cyber-safety 7 Stories Fintech 9 Stories E-comm 9 Stories ML 8 Stories Edtech 6 Stories Does this spell data sovereignty for India? The move may at best be seen as a first step towards compliance-enablement that could help companies to bolster contracts with responsible data handling clauses. It has fallen short of complete data sovereignty, however, experts said. 'The architecture stores data 'at rest' locally, but not necessarily 'in transit' or during model inference. That data may still leave the country, exposing enterprises to regulatory scrutiny,' said Leslie Joseph, principal analyst at Forrester. Joseph noted that OpenAI has not announced local hosting of its GPT models or inference engines in India. 'There's no evidence of compute or model weights residing in-country. This is partial localisation at best, not sovereign AI,' Joseph added. He explained that although OpenAI has added AES-256 level encryption for data at rest and TLS 1.2+ for data in transit, without full model localisation, including inference compute, enterprises handling PII (personally identifiable information) will continue to face regulatory and data exposure concerns. '...There is no explicit indication that the underlying GPT models, including their inference engines, tokens, or trained weights, will themselves be hosted in India,' said Ankit Sahni, Partner at Ajay Sahni & Associates. What impact could the move have? Speculation remains that OpenAI may eventually bring full-stack model hosting to India, given its enterprise ambitions and steady competition from cost-effective open-weight models. For now, experts say companies must treat this as a 'compliance-forward gesture.' It could also mean opportunities for Indian data centre players. Although the company is likely to host local storage within its long-time exclusive partner Microsoft's data centres, sources told ET that OpenAI is hearing proposals from other colocation data centres in India as well. 'Given OpenAI's shift to a for-profit structure and changing dynamics with Microsoft, we are actively seizing this opportunity to commit to a long-term relationship with them,' the senior executive at a leading data centre company told ET. Annapurna Roy contributed to this story.

ET Explainer: What OpenAI's local data residency means for India
ET Explainer: What OpenAI's local data residency means for India

Economic Times

time20-05-2025

  • Business
  • Economic Times

ET Explainer: What OpenAI's local data residency means for India

OpenAI has enabled local data residency in India and other Asian countries to attract organisations needing data localisation. This allows storage of data at rest within India, but model processing still occurs on foreign servers. ET explains what this means for Indian businesses and whether data sovereignty is on the horizon. Tired of too many ads? Remove Ads Tired of too many ads? Remove Ads Tired of too many ads? Remove Ads ChatGPT-maker OpenAI earlier this month enabled local data residency in key Asian countries including India—its second largest market—and Japan, Singapore, and South Korea. This was in a bid to help organisations who want to leverage its ChatGPT Enterprise, ChatGPT Edu, and the OpenAI API (application programming interface) offerings, but also have data localisation requirements. ET explains what this move means for Indian businesses and whether data sovereignty is on the feature allows 'data at rest' such as prompts, uploaded files, and chat interactions to be stored within India. But, models still reside in foreign servers and processing enterprise information at inference time (run-time) will need exchange outside India localisation has until now prevented OpenAI from gaining market share in India as BFSI customers opted to host open models like Meta's Llama and DeepSeek to Aadya Misra, Partner at Spice Route Legal, 'OpenAI's residency option could allow financial institutions to deploy AI for use cases like payment processing while remaining compliant with existing requirements that require payment data to be stored locally.'She explained that the Reserve Bank of India does permit transient cross-border processing under certain conditions, 'so if implemented thoughtfully, concerns about data in motion could also be addressed. This move could shift reliance on self-hosted open-source models to enterprise-grade and centrally managed AI solutions.'The move may at best be seen as a first step towards compliance-enablement that could help companies to bolster contracts with responsible data handling clauses. It has fallen short of complete data sovereignty, however, experts said.'The architecture stores data 'at rest' locally, but not necessarily 'in transit' or during model inference. That data may still leave the country, exposing enterprises to regulatory scrutiny,' said Leslie Joseph, principal analyst at noted that OpenAI has not announced local hosting of its GPT models or inference engines in India. 'There's no evidence of compute or model weights residing in-country. This is partial localisation at best, not sovereign AI,' Joseph explained that although OpenAI has added AES-256 level encryption for data at rest and TLS 1.2+ for data in transit, without full model localisation, including inference compute, enterprises handling PII (personally identifiable information) will continue to face regulatory and data exposure concerns.'...There is no explicit indication that the underlying GPT models, including their inference engines, tokens, or trained weights, will themselves be hosted in India,' said Ankit Sahni, Partner at Ajay Sahni & remains that OpenAI may eventually bring full-stack model hosting to India, given its enterprise ambitions and steady competition from cost-effective open-weight models. For now, experts say companies must treat this as a 'compliance-forward gesture.'It could also mean opportunities for Indian data centre the company is likely to host local storage within its long-time exclusive partner Microsoft's data centres, sources told ET that OpenAI is hearing proposals from other colocation data centres in India as well.'Given OpenAI's shift to a for-profit structure and changing dynamics with Microsoft, we are actively seizing this opportunity to commit to a long-term relationship with them,' the senior executive at a leading data centre company told Roy contributed to this story.

Inside the first U.S. medical school incorporating AI into its program
Inside the first U.S. medical school incorporating AI into its program

Yahoo

time13-05-2025

  • Health
  • Yahoo

Inside the first U.S. medical school incorporating AI into its program

Artificial intelligence is quickly becoming a part of our daily lives, whether in the office or the classroom, and one medical school is fully embracing the technology. The Icahn School of Medicine at Mount Sinai in New York City has become the first in the nation to incorporate AI into its doctor training program, granting access to OpenAI's ChatGPT Edu to all of its M.D. and graduate students. Faris Gulamali is among the school's future doctors taking full advantage of the AI tool. Gulamali said he uses ChatGPT to help him prep for surgeries and to improve his bedside manner when explaining complex diagnoses to patients. When asked whether using AI shortened the time it would've taken Gulamali had he not used the tool, which is designed to help medical students as they face the rigorous demands required of their education, he said: "It really helped at least reframe the explanation." The use of AI in sensitive fields such as medicine has brought up concerns of privacy violations, and OpenAI said it is collaborating with universities and medical schools like Mount Sinai to ensure robust safeguards are in place to protect students and patients. ChatGPT Edu is built to be fully compliant with HIPAA, the federal law restricting the release of medical information, according to OpenAI Vice President and General Manager of Education Leah Belsky. "I think in medicine, and in health in particular, it's essential that students learn how to use AI and how to use it safely," she told CBS News. "It helps them to learn faster. It helps them to discover new areas of knowledge. It helps them to explore more deeply. What we're really focused on is making sure that there is equitable access to AI." Belsky equated the impact of AI in the 21st century workplace to that of email and internet access in the 1990s. For another Ph.D student at Mount Sinai, the AI tool serves as technical support in complex research projects. "It gives me a pseudo-clinician-style mentor who I can ask questions to at any time of day, as well as a pseudo-software engineering collaborator with whom I can debug problems that I'm having," Vivek Kanpa told CBS News. It's not only the students who say AI is changing the medical field. Dr. Benjamin Glicksberg, an associate professor at Icahn School of Medicine, called it the most remarkable innovation he ever encountered. "It's changed everything," Dr. Glicksberg said. "I think it's changed how I interact with students. It's changed how I mentor and even try to innovate myself." The professor also said AI tools can be a real time saver, allowing him to be more available to students like Kanpa, who says people should grow with the technology rather than fear it. "Growing with it as opposed to fearing this thing and holding it in this scary sense of it's going to replace us, I think is really instrumental," Kanpa said. Josh's mom on making a move What will Pope Leo XIV mean for the Church? Why flights were delayed again at Newark airport even though backup system worked

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