Latest news with #CitroënC3s
Daily Mirror
11-08-2025
- Automotive
- Daily Mirror
Brits buying second-hand car on major sites issued 'danger' warning
To avoid any nasty surprises, anyone buying a used car should check the UK government's MOT checker service by entering the number plate of the vehicle they are interested in British motorists have been cautioned after a number of potentially dangerous used cars were found listed on major marketplaces without warning buyers about unresolved safety recalls. An investigation by Which? has found that some online car retailers are not flagging vehicles that carry serious safety defects. Despite laws banning the sale of cars with unresolved recalls, when Which? contacted car dealers directly, all of them but one incorrectly declared the cars had no outstanding recalls. Vehicle check services provided by car-listing websites were also found to be unreliable, with some stating the cars were "all clear" and others misclassifying serious recalls as "minor" — some erroneously even claiming the recalls applied only to vehicles in the European Union. It comes after news anyone buying fuel next week given '£15 charge' warning by The AA. This ongoing issue means buyers could unknowingly purchase a recalled car without realising the risk until its next MOT. The rare and urgent 'stop-drive' recall issued in June for tens of thousands of cars — Citroën C3s manufactured from 2009 to 2019, Citroën DS3s manufactured from 2009 to 2016, and DS Automobiles DS3s manufactured from 2016 to 2019 — highlighted the problem. The recall was initiated by Stellantis, the parent company of Citroen, after it was found that affected airbags could, under certain circumstances, explode — posing a severe risk of injury or death to any occupants. Owners of these cars have been instructed not to drive their them for any reason at all until the defect is repaired. In the last week of June, Which? examined 16 Citroën C3 models from 2009-2016 listed by car dealers — not individuals — on Driver and Vehicle Standards Agency (DVSA) data showed 12 of these had unresolved recalls. When Which? messaged the dozen dealers, only seven of them responded, with just one giving the correct recall information. None of the listings for these cars warned of their recall status, and at least one was sold while still under a recall notice. Carwow was also found to have cars with recalls for sale without any warnings. Which? contacted three dealers advertising on the platform, none of whom replied to their initial request for information. On July 23, Carwow responded to Which? saying: "When we became aware of impacted Citroën models appearing on our marketplace, those affected car listings were removed. "We've published guidance on our editorial pages, based on Citroën's advice, to inform owners about the stop-drive notice and are working with Citroën to support any further necessary steps." After receiving contact from Which?, Autotrader added visible recall warnings to all relevant Citroën C3s and contacted their sellers advising them to check the cars' recall status. Autotrader said: "It's important to us to maintain a trusted and transparent marketplace, so once we were made aware of the serious nature of this recall, we took swift action. "We have added information about the recall on our relevant product pages, and within our Security Advice Centre so consumers are aware of the current issue. "We have also communicated the information Citroën had shared with its customers to our retailer customers and to consumers who were selling a potentially affected vehicle, so they in turn could take the appropriate action." Selling a car with an unresolved recall violates the General Product Safety Regulations 2005. The DVSA says "a product with an outstanding safety recall should not be passed to a consumer". Buyers also have rights under the Consumer Rights Act 2015 to reject, or request a repair or refund, for affected vehicles. So to avoid any nasty surprises, anyone buying a used car should check the UK government's MOT checker service by entering the number plate of the vehicle they are interested in.
Leader Live
09-07-2025
- Automotive
- Leader Live
Citroën's parent company issues statement on vehicle recalls
The vehicles affected are second-generation Citroën C3s produced from 2009 to 2016 and first-generation DS3s manufactured from 2016 to 2019. The French firm has issued a 'Stop-Drive' order after a recent report stated that a woman sustained fatal injuries caused by an airbag in a 2014 Citroën C3 in France last year. The vehicles use Takata airbag systems, which could be faulty. However, Stellantis UK said that there were no reported incidents of faults in the UK, but it has decided to take action regardless. Some motorists in North Wales who've received letters notifying them to stop driving their car say the earliest they can book theirs in for repair is September. After The Leader reported on a Flintshire woman who had received a letter, hundreds of people commented saying they've now been left "stranded" without the use of their car. One reader said: "I have been advised by my insurance company that I am not covered for driving, only fire and theft, whilst it's on my drive. No loan vehicle available and 90 minutes on Citroën helpline being told your call is important to us then line goes dead." Another said: "I've also had one too and the earliest I can get mine booked in is January 2026 - what an absolute joke." A further commentor said: "Had the letter a few days ago followed by an email from my insurance to say the car isn't covered to be driven on the road until the repair has been done! "Asked Citroën for a courtesy car and they told me the garage will supply, garage will only supply one for the day of the work and at a charge of £20." A spokesperson for Stellantis, Citroën's parent company, said: "The company's focus is on completing the replacement of airbags in affected vehicles as swiftly as possible. Working hand in hand with our Citroën Retailer Network, we are working to maximise the number of vehicles we can repair every day. "To increase our repair capacity further, work is ongoing to introduce additional airbag replacement sites at convenient locations as well as repair-at-home options. "It is inevitable, with such a large number of vehicles affected, that customers will be inconvenienced in the short term. However, we are deploying a variety of options to support mobility, recognising that every driver will have individual requirements, and that priority needs to be given to customers with the most urgent needs." MORE NEWS: Stellantis said customers should check if their vehicle is affected and what actions are advised by using the VIN (Vehicle Identification Number) check tool on the Citroën UK website - If impacted, they should register their vehicle to enable the processing of their repair as soon as possible. Owners can contact the Recall Helpline on 0800 917 9285, Citroën Customer Care on 0800 093 9393 or via its website.
North Wales Chronicle
09-07-2025
- Automotive
- North Wales Chronicle
Citroën's parent company issues statement on vehicle recalls
The vehicles affected are second-generation Citroën C3s produced from 2009 to 2016 and first-generation DS3s manufactured from 2016 to 2019. The French firm has issued a 'Stop-Drive' order after a recent report stated that a woman sustained fatal injuries caused by an airbag in a 2014 Citroën C3 in France last year. The vehicles use Takata airbag systems, which could be faulty. However, Stellantis UK said that there were no reported incidents of faults in the UK, but it has decided to take action regardless. Some motorists in North Wales who've received letters notifying them to stop driving their car say the earliest they can book theirs in for repair is September. After The Leader reported on a Flintshire woman who had received a letter, hundreds of people commented saying they've now been left "stranded" without the use of their car. One reader said: "I have been advised by my insurance company that I am not covered for driving, only fire and theft, whilst it's on my drive. No loan vehicle available and 90 minutes on Citroën helpline being told your call is important to us then line goes dead." Another said: "I've also had one too and the earliest I can get mine booked in is January 2026 - what an absolute joke." A further commentor said: "Had the letter a few days ago followed by an email from my insurance to say the car isn't covered to be driven on the road until the repair has been done! "Asked Citroën for a courtesy car and they told me the garage will supply, garage will only supply one for the day of the work and at a charge of £20." A spokesperson for Stellantis, Citroën's parent company, said: "The company's focus is on completing the replacement of airbags in affected vehicles as swiftly as possible. Working hand in hand with our Citroën Retailer Network, we are working to maximise the number of vehicles we can repair every day. "To increase our repair capacity further, work is ongoing to introduce additional airbag replacement sites at convenient locations as well as repair-at-home options. "It is inevitable, with such a large number of vehicles affected, that customers will be inconvenienced in the short term. However, we are deploying a variety of options to support mobility, recognising that every driver will have individual requirements, and that priority needs to be given to customers with the most urgent needs." MORE NEWS: Stellantis said customers should check if their vehicle is affected and what actions are advised by using the VIN (Vehicle Identification Number) check tool on the Citroën UK website - If impacted, they should register their vehicle to enable the processing of their repair as soon as possible. Owners can contact the Recall Helpline on 0800 917 9285, Citroën Customer Care on 0800 093 9393 or via its website.
Rhyl Journal
09-07-2025
- Automotive
- Rhyl Journal
Citroën's parent company issues statement on vehicle recalls
The vehicles affected are second-generation Citroën C3s produced from 2009 to 2016 and first-generation DS3s manufactured from 2016 to 2019. The French firm has issued a 'Stop-Drive' order after a recent report stated that a woman sustained fatal injuries caused by an airbag in a 2014 Citroën C3 in France last year. The vehicles use Takata airbag systems, which could be faulty. However, Stellantis UK said that there were no reported incidents of faults in the UK, but it has decided to take action regardless. Some motorists in North Wales who've received letters notifying them to stop driving their car say the earliest they can book theirs in for repair is September. After The Leader reported on a Flintshire woman who had received a letter, hundreds of people commented saying they've now been left "stranded" without the use of their car. One reader said: "I have been advised by my insurance company that I am not covered for driving, only fire and theft, whilst it's on my drive. No loan vehicle available and 90 minutes on Citroën helpline being told your call is important to us then line goes dead." Another said: "I've also had one too and the earliest I can get mine booked in is January 2026 - what an absolute joke." A further commentor said: "Had the letter a few days ago followed by an email from my insurance to say the car isn't covered to be driven on the road until the repair has been done! "Asked Citroën for a courtesy car and they told me the garage will supply, garage will only supply one for the day of the work and at a charge of £20." A spokesperson for Stellantis, Citroën's parent company, said: "The company's focus is on completing the replacement of airbags in affected vehicles as swiftly as possible. Working hand in hand with our Citroën Retailer Network, we are working to maximise the number of vehicles we can repair every day. "To increase our repair capacity further, work is ongoing to introduce additional airbag replacement sites at convenient locations as well as repair-at-home options. "It is inevitable, with such a large number of vehicles affected, that customers will be inconvenienced in the short term. However, we are deploying a variety of options to support mobility, recognising that every driver will have individual requirements, and that priority needs to be given to customers with the most urgent needs." MORE NEWS: Stellantis said customers should check if their vehicle is affected and what actions are advised by using the VIN (Vehicle Identification Number) check tool on the Citroën UK website - If impacted, they should register their vehicle to enable the processing of their repair as soon as possible. Owners can contact the Recall Helpline on 0800 917 9285, Citroën Customer Care on 0800 093 9393 or via its website.
The Irish Sun
20-06-2025
- Automotive
- The Irish Sun
Major car brand issues ‘stop driving immediately' recall after 700,000 motors in France – check if you're affected
A MAJOR carmaker has recalled thousands of motors due to a defect that could prove deadly. Owners of popular Citroën models - built between 2009 and 2019 - have been warned to stop driving their cars immediately. Advertisement 4 Mk2 Citroën C3s built from 2009 to 2019 have been recalled in France after a deadly accident involving a faulty airbag Credit: Citroen 4 Citroen DS3 built from 2009 to 2019 have also been recalled Credit: Citroen 4 Citroen Mk1 DS 3s built from 2009 to 2019 are also part of the urgent recall Credit: Citroen Stellantis has told all owners of 2009-2019 Citroën Mk1 DS 3s and Mk2 Citroën C3s in the UK to stop driving their cars immediately. This includes both the Citroën DS 3 and later examples of the supermini - sold solely under the DS brand. It comes a week after a driver died after the Takata airbag in her 2014 Citroën C3 exploded. The 37-year-old woman in Reims, France, suffered fatal injuries - prompting the recall of the popular car model. Advertisement Read more on motors France's Transport Minister Philippe Tabarot called for all C3 and DS3 vehicles with Takata airbags to be taken off the road on Tuesday. French carmaker Citroën had already recalled the affected cars - replacing airbags in just under 70 percent of the 690,000 vehicles. But Tabarot said the company's response had been 'unacceptable and scandalous' and had 'not matched the scale of the risk'. Citroën's new director Xavier Chardon later told AFP the brand would be placing all affected cars across Europe under a "stop-drive" order "to speed up repairs". Advertisement Most read in Motors Affected C3 and DS 3 owners will be informed by letter, said Stellantis. The company is urging owners to check their address and contact details with the Driver and Vehicle Licensing Agency (DVLA) are up to date - so they can be reached without delay. Ford Recalls 148,000 Vehicles: Fire & Crash Risks Explained Motorists can also use the Stellantis UK has urged owners of affected vehicles to register for an airbag repair immediately. Advertisement This can be done online or by calling either the company's recall helpline or Citroën customer care. Stellantis said it is 'mobilising its full network of suppliers, retailers and manufacturing plants' to ensure the repairs take place as quickly as possible. It added: 'Stellantis remains fully committed to acting swiftly, transparently, and responsibly in addressing this issue.' Faulty Takata airbags were responsible for the largest vehicle recall in history. Advertisement Taking place in 2017, the recall affected over 100 million vehicles worldwide across multiple car brands - including Honda, Toyota, BMW, Ford, Nissan and Stellantis. The airbags, manufactured by Japanese company Takata Corporation, were found to have defective inflators that could explode with excessive force during deployment. It comes as These include models such as the Toyota Yaris, Toyota Corolla, Mercedes A-Class II, and the Mercedes C-Class II and III. Advertisement The new announcement came in April as at least 29 airbag-related incident have been recorded in France - including 17 deaths - since 2016. Meanwhile, The recall affects 1,075,299 vehicles across the UK and worldwide. The problem involves rear view cameras freezing or failing to display properly when the vehicle is put into reverse. Advertisement The American National Highway Traffic Safety Administration (NHTSA) confirmed the fault, warning: 'A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.' Ford has acknowledged the issue, confirming that there have been no reported injuries linked to the fault so far. 4 Ford is recalling over 1 million vehicles due to a software glitch in the SYNC 4 infotainment system Credit: Getty
