Latest news with #Cloudbeds
Business Standard
01-07-2025
- Business
- Business Standard
RateGain forges strategic partnership with Cloudbeds
To optimize hotel distribution strategies using AI-powered capabilities RateGain Travel Technologies (RateGain) announced a strategic partnership with Cloudbeds, the AI-powered platform fueling hotel growth. This collaboration brings together two industry leaders to redefine how hotels, hostels, and vacation rentals optimize their distribution strategies using AI-powered capabilities. By integrating RateGain's industry-leading UNO Channel Manager with Cloudbeds' robust property management system (PMS), hoteliers can manage rates, inventory, content and reservations across 400+ distribution channels with ease and accuracy. Leveraging AI and automation, UNO Channel Manager helps reduce manual work, eliminate overbookings, and ensure real-time updates, giving hoteliers a competitive edge in a rapidly evolving market. Meanwhile, Cloudbeds' industry-leading PMS empowers hoteliers to save costs, optimize their staff and guest journey, and increase their property's profitability. With causal and multi-modal AI at its core, the company's innovative smart hospitality engine, Cloudbeds Intelligence, unifies departments to deliver unmatched decision-making intelligence for revenue managers, marketers, GMs, and operations staff. The integration underscores the commitment of RateGain and Cloudbeds to innovation, helping hoteliers navigate industry trends, leverage AI for smarter operations, and expand into new geographies.
Hospitality Net
26-06-2025
- Business
- Hospitality Net
Cloudbeds publishes first-ever study on AI hotel recommendations as generative AI reshapes travel industry
June 26, 2025 - San Diego, CA - Cloudbeds, the AI-powered platform fueling hotel growth, has today released The Signals Behind Hotel AI Recommendations, the hospitality industry's first comprehensive study examining how generative AI platforms recommend hotels to travelers. The research comes as AI fundamentally transforms how guests discover and book accommodations. With travelers increasingly turning to AI assistants for personalized recommendations rather than traditional search methods, understanding these algorithms has become critical for hotel visibility and revenue generation. Adam Harris, CEO and Co-Founder of Cloudbeds, said: "The rules of travel discovery are being rewritten. Travelers no longer scroll through search results; they ask AI and get one answer. This report is the hospitality industry's first in-depth look at how those answers are made. At Cloudbeds, we're sharing these insights to help hoteliers lead in this new era of travel discovery." Conducted across six global destinations using hundreds of automated queries, the study analyzed 145 consistently top-ranked properties to uncover the key factors driving AI hotel recommendations. The study identifies five strategies for hotels to secure visibility: curating a strategic OTA portfolio, optimizing hotel websites for accuracy and comprehensive detail, prioritizing reputation management across review platforms, expanding digital footprint, and emphasizing unique brand storytelling. Key findings from the study: OTAs dominate AI sources: More than half (55.3%) of all sources cited were OTAs, with Tripadvisor, and Expedia leading citations. More than half (55.3%) of all sources cited were OTAs, with Tripadvisor, and Expedia leading citations. Branded properties have a clear advantage: 72.4% of AI-recommended hotels were branded or large groups, with these properties showing 4.43 percentage points higher visibility than independents. 72.4% of AI-recommended hotels were branded or large groups, with these properties showing 4.43 percentage points higher visibility than independents. Strong reputation is essential: All recommended properties maintained excellent guest ratings and high review volumes across major platforms, with an average sentiment score of 75 out of 100. All recommended properties maintained excellent guest ratings and high review volumes across major platforms, with an average sentiment score of 75 out of 100. Digital presence matters: 98% of recommended properties appeared on YouTube, 97% in travel blogs, and 95% on Reddit, indicating AI values broad online visibility. The study was conducted using AI monitoring tools across ChatGPT, Perplexity, and Gemini – platforms that collectively account for an estimated 98% of AI-driven website traffic. Researchers analyzed citation patterns, sentiment analysis, and digital footprints of consistently top-performing properties to identify the key factors influencing AI recommendations. The full The Signals Behind Hotel AI Recommendations report is available for free download at: About Cloudbeds Cloudbeds is hospitality's only intelligent growth engine — a unified platform trusted by the world's most ambitious hoteliers across 150 countries. Built to challenge the limits of outdated tech stacks, Cloudbeds connects operations, revenue, distribution, and guest experience in one powerful, intuitive system. At its core is Signals, hospitality's first AI foundation model, giving hoteliers the power to anticipate demand, run smarter operations, and craft more personal, profitable guest journeys at scale. Founded in 2012, Cloudbeds has earned top honors from Hotel Tech Report (Top PMS, Hotel Management System, and Channel Manager, 2021–2025), the World Travel Awards (World's Best Hotel PMS Solutions Provider, 2022), and Deloitte's Technology Fast 500 (2024). For more information, visit View source
Newsweek
26-06-2025
- Business
- Newsweek
Woman Books Hostel for Budget Vacation but There's a Problem: 'Dog Shelter'
Based on facts, either observed and verified firsthand by the reporter, or reported and verified from knowledgeable sources. Newsweek AI is in beta. Translations may contain inaccuracies—please refer to the original content. A video capturing a budget-conscious traveler's grim lodging experience has gone viral on Instagram. The video, posted by @ captures a series of bleak scenes from a venue she describes as "not sure if it was a hostel, a dog shelter, or a prison." Text overlaid on the video reads: "When you budget backpacked a little too hard." In the clip, which has garnered more than 28.5 million views since it was shared on June 23, the traveler pans over dimly lit rooms, a floor-level sleeping setup, and an uninviting, empty toilet. At one point, she is seen securing herself behind a gate inside what appears to be a partitioned bunk or enclosure. Despite the stark imagery, the poster highlights what was included in the low nightly rate. The caption reads: "still not sure if it was a hostel, a dog shelter, or a prison. but hey, 6€ [around $7] a night and I had Wi-Fi, electricity, a fan and a clean towel." There are greater economic pressures in the travel industry. A 2025 report published by Cloudbeds, a hospitality management platform, found that the hostel sector is grappling with surging demand and persistent high costs in the aftermath of the COVID-19 pandemic. The report, which analyzed data from 2,300 hostels across 62 countries and nearly 11 million bookings made between 2022 and 2024, noted that, while growth began to stabilize in 2024, affordability remains a pressing concern. "By 2024, growth began to level off, but costs remained high," the report stated. "In 2025, these conditions are expected to persist, compounded by increasing price sensitivity among travelers and an ongoing labor crisis—putting even greater pressure on profitability." The report said that 2025 would be the "year of optimizing performance," pushing hostel operators to improve operations and guest experiences amid challenging market conditions. 'May This Never Ever Find Me' The tone of the viral post, a mix of disbelief and dark humor, resonated widely among Instagram users who either empathized or expressed incredulity. "Been there done that so many times and my mind is just going 'don't cry don't cry don't cry don't cry,'" wrote user @thatmidwesternmom. Others, such as @ expressed clear boundaries, saying: "may this never ever find me." For many, the conditions crossed a line. User @lavodnas was among those who prioritized comfort and security over savings, saying: "I am so glad that my level of 'budget hotels' are four stars and up. I'm not compromising safety, a good night's rest, a private bathroom and shower, and room service just to save a few bucks." Some users found the situation relatable or even defensible. "Honestly when I travel I'm BARELY in my hotel room apart to recharge and sleep so as long as I got wifi and a roof and a bed I'm chilling," posted @lia_.christine. Another commenter, @ noted the safety aspect, writing: "I'd actually feel safe in the fact I'm locked in." Others took a more pragmatic view. "Honestly it seems all right, dorm beds with walls and looks clean, power socket etc … bathroom could be better yes but otherwise … for 6€ [$7] that's a really good deal," commented @jeeeahn. Newsweek has contacted the original poster for comment via Instagram. This video has not been independently verified. Stock image: A woman sits on a bottom bunk bed at a hostel. Stock image: A woman sits on a bottom bunk bed at a hostel. Getty Do you have a travel-related video or story to share? Let us know via life@ and your story could be featured on Newsweek.
Skift
20-06-2025
- Business
- Skift
Hotels vs. Online Travel Companies: Who Owns the Customer in the AI Era?
There's been a battle between online travel companies and hotels for decades. There will be no truce in the age of AI. Who owns the customer in the generative AI era: Search companies like Kayak or hotels? In other words, where is the travelers' loyalty and who controls their contact information and payments? That's been a battle between online travel companies and hotels for decades. Cloudbeds CEO Adam Harris described the status as "coopetition" at Skift's recent Data + AI Summit. He said hotels would be "pumping their hands up and down" if Google and the largest ad spenders in travel – namely Booking, Expedia and Airbnb – "all disappeared overnight." The challenge for hotels in the generative AI era is th
Hospitality Net
13-06-2025
- Business
- Hospitality Net
Cloudbeds appoints Adnan Malik as MD of Franchise Development
San Diego, CA – Cloudbeds, the premier hospitality management software platform, has today announced the appointment of Adnan Malik as Managing Director of Franchise Development. Based in London, Adnan will be responsible for expanding Cloudbeds' franchise partnerships and unlocking new growth opportunities, supporting the company's mission to simplify hospitality through modern technology. Adnan brings nearly two decades of leadership experience in revenue strategy, hotel operations, and hospitality technology – including five years at Magnuson Hotels, where he oversaw all revenue-generating activities and rose rapidly through senior positions. His early career included roles at major London properties such as Strand Palace Hotel and Corus Hotel Hyde Park, as well as leading the successful implementation of PMS and CRS systems. After years of working with technology providers, it became clear to me that very few deliver a truly comprehensive, enterprise-grade solution within their own ecosystem. Cloudbeds stood out for building a fully unified platform that not only addresses but anticipates the complex needs of today's hoteliers. Joining Cloudbeds was a natural decision for me – and an opportunity to help more hoteliers and chains succeed with technology that actually works for them. Adnan Malik, Managing Director of Franchise Development at Cloudbeds Adnan brings to the role a unique combination of deep hospitality experience and an understanding of the technology solutions property owners genuinely need. His strong hospitality background and credibility in the industry make him the ideal person to lead our franchise development efforts. We look forward to welcoming him to Cloudbeds as we continue to grow our global footprint. Rafael Blanes, Chief Growth Officer at Cloudbeds The move follows a period of strong global momentum for Cloudbeds as the technology provider deepens its investment in both product and partnerships, offering a holistic solution that meets the evolving needs of hospitality businesses. About Cloudbeds Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands of properties in more than 150 countries worldwide. Built from the ground up to be masterfully unified and scalable, the award-winning Cloudbeds Platform brings together built-in and integrated solutions that modernize hotel operations & finance, distribution & marketing, guest experience, and revenue & analytics. Founded in 2012, Cloudbeds has been named a top PMS, Hotel Management System and Channel Manager (2021-2025) by Hotel Tech Report, World's Best Hotel PMS Solutions Provider (2022) by World Travel Awards, and recognized in Deloitte's Technology Fast 500 in 2024. View source
