Latest news with #CodeofProfessionalConduct
Saba Yemen
06-08-2025
- Politics
- Saba Yemen
Conclusion of training program on code of professional conduct & work ethics in Sana'a
Sana'a – Saba: A specialized training program on the Code of Professional Conduct and Work Ethics concluded on Wednesday in Sana'a province. The program was organized by the Civil Service and Administrative Development Office, in collaboration with the National Institute for Administrative Sciences and the General Directorate of Training and Qualification in the governorate, targeting several public service units. The five-day program, held under the supervision of the Ministry of Civil Service and the local authority of the province, aimed to provide 50 male and female trainees from 30 executive offices with skills , knowledge related to the code of professional conduct and administrative work ethics. At the closing ceremony, attended by the Deputy Governor, Jubran Ghubar, Deputy Minister of Civil Service Abdullah Haidar and Deputy Governor Faris Al-Kahali emphasized the importance of enhancing administrative staff capabilities to improve overall performance. They praised the efforts made in organizing the program, highlighting its role in improving the work environment and reinforcing the responsibilities of all staff to upgrade the quality of services provided to citizens in accordance with the principles of the professional conduct code. Both officials expressed hope that participants would benefit from the program's content , apply the guidelines and instructions outlined in the code to strengthen commitment to ethical public service. Director of the Civil Service Office, Suleiman Jubran, commended the leadership of the Ministry for its efforts in developing public policy and implementing programs, courses, and workshops aimed at improving public service and reinforcing a sense of responsibility in fulfilling duties to the public. He also reviewed the key elements of the program, which included practical lectures highlighting the values and principles contained in the Code of Professional Conduct. These reflect the concept of public service and the foundations for its advancement, and strengthen the role of employees in serving society through a sense of religious , national duty, as well as ethical, professional, and faith-based behavioral principles. Whatsapp Telegram Email Print more of (Local)
Arab Times
25-06-2025
- Politics
- Arab Times
Bid to combat corruption, promote good governance
KUWAIT CITY, June 25: Assistant Secretary General for Prevention at Kuwait Anti-Corruption Authority (Nazaha) Eng. Abrar Al-Hamad has underscored the importance of activating job codes as a requirement of the United Nations Convention Against Corruption (UNCAC). Al-Hamad made the statement at the opening of the introductory workshops for the 'Adaa' initiative, held by Nazaha for the third consecutive year, with 118 participants from 27 government agencies. According to Al-Hamad, 'Adaa' is an initiative that aligns with the strategy of Kuwait to enhance integrity, combat corruption and promote good governance. Meanwhile, Yasmine Al-Sharhan -- Civil Society Cooperation Monitor at Nazaha and Director of 'Adaa' initiative to implement codes of conduct in the public sector -- talked about the general objectives and the implementation mechanism for various phases of the project. She pointed out that the code of conduct is an essential tool in promoting integrity and transparency, ensuring a fair work environment that consolidates the principles of accountability and equal opportunities, and preventing the risks of corruption, as stipulated in Chapter II of the UNCAC. She revealed that the initiative has benefited more than 24,000 employees since its launch, indicating the number of entities joining the 'Adaa has reached 27, including five entities at the gold level, eight at the silver level, and 14 entities at the bronze level. She added that the project requirements include administrative, institutional awareness, training and development, and measuring behavior and impact. On the other hand, Awareness and Education Supervisor at Nazaha Dr. Hassan Al-Sabbagha stated that 'Adaa' aims to raise awareness on the Code of Professional Conduct, in cooperation with the Civil Service Commission. He added the initiative focuses on achieving three basic levels: bronze, silver and gold. He disclosed that the educational workshops included in the project are considered a roadmap for the entities joining 'Adaa', so that they have an action plan to follow in the current year to fully implement the project.
ITV News
30-05-2025
- Health
- ITV News
Wary of making a complaint against your vet ? Here's how to escalate concerns
animals Vet Pet owners feel the odds are "stacked against them" when raising concerns against vets, leaving many put off filing complaints, according to a leading consumer group. New research by Which? found that more than a third of owners did not raise concerns, because they did not want to fall out with their vet, while 16% did not know how to complain. It also showed that more than 50% of pet owners consider the price of vet care was excessive, despite just less than a quarter saying they have issues with the quality of care. How can pet owners escalate complaints? ITV News explains. Are pet owners protected under the law? According to Lisa Webb, a legal expert at Which?, pet owners are protected under the law. If a vet has acted negligently, pet owners can seek compensation or damages from the veterinary practice, Webb said. Under the Consumer Rights Act, vets have a duty to provide a 'service with reasonable care and skills', according to Which? They are also expected to be open and honest about fees under the Royal College of Veterinary Surgeons Code of Professional Conduct. What can you do if you are unhappy with the service provided? If you are unhappy with the service provided, Which? says you can either complain to the practice directly or request a remedy under the Consumer Rights Act. This could include redoing part or all of the service at no extra cost, or agreeing to a price reduction or refund. How can you complain to the practice? Which? advises that customers should first speak to the practice about their complaint. If this does not resolve the issue, customers can then ask the veterinary practice for its complaints procedure. Each practice will its own way of handling complaints. The practice must provide the complaints handling policy, their regulator and their insurer's details when asked, Which? says. What if the complaint still isn't resolved? You can escalate your complaint further by seeking help from the Veterinary Client Mediation Service (VCMS). Which? says they can help if you are seeking: An apology A refund Corrective or further treatment A payment of goodwill As this is a voluntary service, the vet must agree to the VCMS' involvement, according to Which? You can also complain to the Royal College of Veterinary Surgeons. They deal with the most serious complaints including very poor professional performance, criminal convictions and fraud or dishonesty, Which? says.
Saba Yemen
28-05-2025
- General
- Saba Yemen
Training Workshop on Code of Professional Conduct
Sana'a (Saba) – A training workshop on the Code of Professional Conduct began in the capital, organized by the Secretariat's Development Research and Training and Human Resources Departments. The two-day workshop aims to train 35 participants, including human resources directors from the capital's directorates and directors of sector and directorate deputy offices, on behavioral, ethical, and professional principles and values to advance administrative work and enhance performance. Whatsapp Telegram Email Print
Saba Yemen
20-04-2025
- Business
- Saba Yemen
Economy Ministry's code of conduct team outlines future work plan
Sana'a - Saba: The Code of Professional Conduct Team at the Ministry of Economy, Industry, and Investment has approved its work program for the upcoming period, focusing on media, social, humanitarian, and training aspects. During a meeting held on Sunday, chaired by team leader at the Ministry of Industry Taher Haidar, the team discussed the outcomes of a three-month training program that involved over 400 ministry employees and staff. The program included theoretical lectures and practical applications of the Code of Professional Conduct's rules, values, and ethical principles aimed at improving institutional performance, enhancing administrative work, and fostering development. The meeting also reviewed the principles, values, and ethical and professional standards embedded within the training program, which are rooted in the "faith identity" and religious and national duty. During the session, Haidar emphasized that the application of the Code of Conduct is the responsibility of everyone in their professional roles and daily lives. He commended the efforts of the Code of Professional Conduct Team, which he noted have contributed to significant achievements in this area. Whatsapp Telegram Email Print
