16-07-2025
Best and worst GP surgeries across the UK named
Overall, Brits seem happy with their GP services, but they fared worst in the area of contact, with only around half (53%) of respondents saying that contacting their practice was simple
Patients have had their say on local practices - you can see how yours fared with our handy interactive widget.
Over 2.7 million people took part in this year's GP Patient Survey, which finds out how people feel about their GP practice. The majority of people seem happy with the service offered, with 75% rating the overall experience as either 'very good' or 'fairly good'. Only 7% said 'fairly poor' and 5% said 'very poor'.
The overwhelming majority of patients surveyed (93%), said that they had confidence and trust in their GP. Some 86% say their GP treats them with care and concern, and 87% say their GP listens to them.
GP practices didn't fare as well though when it comes to being contacted. Only just over half (53%) of those surveyed said that contacting their GP was easy. Satisfaction varies across practices.
You can see how your practice has fared in the survey using our interactive widget. Simply enter the name of the GP surgery in the search box and select it from the dropdown.
Four practices achieved a 'good' overall score of 100% - Royal Hospital Chelsea, Wraysdale House Surgery in Coniston, Kenneth Macrae Med Centre in St. Helens, and New Ottershaw Surgery in Chertsey, Surrey.
England's lowest-scoring practice had less than a quarter of its patients surveyed rating it as 'good.'
Only 23% of surveyed patients at Medicus Select Care in Enfield gave the practice a good score. According to the NHS website, the practice is no longer accepting new patients and is permanently closed according to Google.
Compass Medical Practice in Blackpool has the next lowest overall score, with just 29% of patients surveyed rating the practice as 'good'.
That's followed by Emersons Green Medical Centre in Bristol where just 32% of survey respondents gave an overall rating of 'good'.
These figures aren't always based on a large sample size, however. At Compass Medical Practice, for example, the scores are based on 39 responses, which is just 11% of the practice's patients who were asked to participate in the survey.
