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Premier denies ticketless fares revamp is off the rails
Premier denies ticketless fares revamp is off the rails

The Advertiser

time21-05-2025

  • Business
  • The Advertiser

Premier denies ticketless fares revamp is off the rails

Some commuters will be waiting even longer to tap on to public transport with phones and credit cards but a premier says the system overhaul is all going to plan. Buried within Tuesday's 2025/26 Victorian budget, the Allan Labor government revealed an upgrade of the state's myki system would be delivered over time and budget. It was announced in February train passengers would be able to travel with bank cards and their phones from 2026, with 22,000 myki readers to be replaced across the network. But the budget papers showed the replacement ticket reader program will take up to 18 months longer to finish and cost an extra $137 million. The project was originally costed at $543.6 million but the figure has blown out to $680.4 million following a "program reset". The completion date has also shifted from mid-2027 to late 2028 after the finalisation of ticketing reader design requirements for some trams. The myki system began to be rolled out in 2007 but was beset with million-dollar cost blowouts and system issues. Android users have been able to tap on and off for travel on the network since 2019 but iPhones and credit cards cannot be used. After a failed $1 million trial to find a solution, New Jersey-based company Conduent was awarded $1.7 billion to overhaul and operate the system for the next 15 years. Quizzed on the program speed bump on Wednesday, Premier Jacinta Allan said 50 per cent of people used Android phones and claimed it was "always going to be a staged roll out". "The trials are already under way right now and the work will be rolled out next year," she told reporters. "Indeed, for many Victorians, you can already use your phone." The Opal system in NSW has allowed all public transport passengers to tap on and off with their bank card or their phone since 2019 and ticketless travel is available on most of Queensland's network. New York, London, Singapore, Hong Kong and other major international cities also have digitalised fares. Opposition public transport spokesman Matthew Guy said the delay was yet another embarrassment for the government and inconvenience for long-suffering commuters. "The fact that the Victorian government still can't deliver this in Melbourne is astounding," he said. Treasurer Jaclyn Symes started to sell her "responsible" budget on Wednesday after a mixed response from industry, peak bodies and the public. Her first budget spruiked a $2.3 billion cost-of-living package, record health spending, no new taxes and a return to a $600 million operating surplus next financial year. Ms Symes gave an iron-clad guarantee the surplus would be realised, despite shrinking $1 billion since December. "Yes," she replied when asked if the surplus would survive at an annual post-budget lunch hosted by the Victorian Chamber of Commerce and Melbourne Press Club. Victoria's net debt is on track to hit $194 billion by 2028/29, sending interest repayments soaring close to $29 million a day. The treasurer said the majority of the debt was either "productive" or "necessary" because it came from infrastructure spending or keeping the state afloat during COVID-19. Ms Symes wasn't promising tax reform for businesses, including to the $31.5 million COVID-19 levy. With a budget behind her, the treasurer will fly to New York at the start of June for a trade mission that includes meetings with credit ratings agencies. Victoria's credit rating was downgraded by S&P and Moody's during the pandemic but both class the state's outlook as stable. Some commuters will be waiting even longer to tap on to public transport with phones and credit cards but a premier says the system overhaul is all going to plan. Buried within Tuesday's 2025/26 Victorian budget, the Allan Labor government revealed an upgrade of the state's myki system would be delivered over time and budget. It was announced in February train passengers would be able to travel with bank cards and their phones from 2026, with 22,000 myki readers to be replaced across the network. But the budget papers showed the replacement ticket reader program will take up to 18 months longer to finish and cost an extra $137 million. The project was originally costed at $543.6 million but the figure has blown out to $680.4 million following a "program reset". The completion date has also shifted from mid-2027 to late 2028 after the finalisation of ticketing reader design requirements for some trams. The myki system began to be rolled out in 2007 but was beset with million-dollar cost blowouts and system issues. Android users have been able to tap on and off for travel on the network since 2019 but iPhones and credit cards cannot be used. After a failed $1 million trial to find a solution, New Jersey-based company Conduent was awarded $1.7 billion to overhaul and operate the system for the next 15 years. Quizzed on the program speed bump on Wednesday, Premier Jacinta Allan said 50 per cent of people used Android phones and claimed it was "always going to be a staged roll out". "The trials are already under way right now and the work will be rolled out next year," she told reporters. "Indeed, for many Victorians, you can already use your phone." The Opal system in NSW has allowed all public transport passengers to tap on and off with their bank card or their phone since 2019 and ticketless travel is available on most of Queensland's network. New York, London, Singapore, Hong Kong and other major international cities also have digitalised fares. Opposition public transport spokesman Matthew Guy said the delay was yet another embarrassment for the government and inconvenience for long-suffering commuters. "The fact that the Victorian government still can't deliver this in Melbourne is astounding," he said. Treasurer Jaclyn Symes started to sell her "responsible" budget on Wednesday after a mixed response from industry, peak bodies and the public. Her first budget spruiked a $2.3 billion cost-of-living package, record health spending, no new taxes and a return to a $600 million operating surplus next financial year. Ms Symes gave an iron-clad guarantee the surplus would be realised, despite shrinking $1 billion since December. "Yes," she replied when asked if the surplus would survive at an annual post-budget lunch hosted by the Victorian Chamber of Commerce and Melbourne Press Club. Victoria's net debt is on track to hit $194 billion by 2028/29, sending interest repayments soaring close to $29 million a day. The treasurer said the majority of the debt was either "productive" or "necessary" because it came from infrastructure spending or keeping the state afloat during COVID-19. Ms Symes wasn't promising tax reform for businesses, including to the $31.5 million COVID-19 levy. With a budget behind her, the treasurer will fly to New York at the start of June for a trade mission that includes meetings with credit ratings agencies. Victoria's credit rating was downgraded by S&P and Moody's during the pandemic but both class the state's outlook as stable. Some commuters will be waiting even longer to tap on to public transport with phones and credit cards but a premier says the system overhaul is all going to plan. Buried within Tuesday's 2025/26 Victorian budget, the Allan Labor government revealed an upgrade of the state's myki system would be delivered over time and budget. It was announced in February train passengers would be able to travel with bank cards and their phones from 2026, with 22,000 myki readers to be replaced across the network. But the budget papers showed the replacement ticket reader program will take up to 18 months longer to finish and cost an extra $137 million. The project was originally costed at $543.6 million but the figure has blown out to $680.4 million following a "program reset". The completion date has also shifted from mid-2027 to late 2028 after the finalisation of ticketing reader design requirements for some trams. The myki system began to be rolled out in 2007 but was beset with million-dollar cost blowouts and system issues. Android users have been able to tap on and off for travel on the network since 2019 but iPhones and credit cards cannot be used. After a failed $1 million trial to find a solution, New Jersey-based company Conduent was awarded $1.7 billion to overhaul and operate the system for the next 15 years. Quizzed on the program speed bump on Wednesday, Premier Jacinta Allan said 50 per cent of people used Android phones and claimed it was "always going to be a staged roll out". "The trials are already under way right now and the work will be rolled out next year," she told reporters. "Indeed, for many Victorians, you can already use your phone." The Opal system in NSW has allowed all public transport passengers to tap on and off with their bank card or their phone since 2019 and ticketless travel is available on most of Queensland's network. New York, London, Singapore, Hong Kong and other major international cities also have digitalised fares. Opposition public transport spokesman Matthew Guy said the delay was yet another embarrassment for the government and inconvenience for long-suffering commuters. "The fact that the Victorian government still can't deliver this in Melbourne is astounding," he said. Treasurer Jaclyn Symes started to sell her "responsible" budget on Wednesday after a mixed response from industry, peak bodies and the public. Her first budget spruiked a $2.3 billion cost-of-living package, record health spending, no new taxes and a return to a $600 million operating surplus next financial year. Ms Symes gave an iron-clad guarantee the surplus would be realised, despite shrinking $1 billion since December. "Yes," she replied when asked if the surplus would survive at an annual post-budget lunch hosted by the Victorian Chamber of Commerce and Melbourne Press Club. Victoria's net debt is on track to hit $194 billion by 2028/29, sending interest repayments soaring close to $29 million a day. The treasurer said the majority of the debt was either "productive" or "necessary" because it came from infrastructure spending or keeping the state afloat during COVID-19. Ms Symes wasn't promising tax reform for businesses, including to the $31.5 million COVID-19 levy. With a budget behind her, the treasurer will fly to New York at the start of June for a trade mission that includes meetings with credit ratings agencies. Victoria's credit rating was downgraded by S&P and Moody's during the pandemic but both class the state's outlook as stable. Some commuters will be waiting even longer to tap on to public transport with phones and credit cards but a premier says the system overhaul is all going to plan. Buried within Tuesday's 2025/26 Victorian budget, the Allan Labor government revealed an upgrade of the state's myki system would be delivered over time and budget. It was announced in February train passengers would be able to travel with bank cards and their phones from 2026, with 22,000 myki readers to be replaced across the network. But the budget papers showed the replacement ticket reader program will take up to 18 months longer to finish and cost an extra $137 million. The project was originally costed at $543.6 million but the figure has blown out to $680.4 million following a "program reset". The completion date has also shifted from mid-2027 to late 2028 after the finalisation of ticketing reader design requirements for some trams. The myki system began to be rolled out in 2007 but was beset with million-dollar cost blowouts and system issues. Android users have been able to tap on and off for travel on the network since 2019 but iPhones and credit cards cannot be used. After a failed $1 million trial to find a solution, New Jersey-based company Conduent was awarded $1.7 billion to overhaul and operate the system for the next 15 years. Quizzed on the program speed bump on Wednesday, Premier Jacinta Allan said 50 per cent of people used Android phones and claimed it was "always going to be a staged roll out". "The trials are already under way right now and the work will be rolled out next year," she told reporters. "Indeed, for many Victorians, you can already use your phone." The Opal system in NSW has allowed all public transport passengers to tap on and off with their bank card or their phone since 2019 and ticketless travel is available on most of Queensland's network. New York, London, Singapore, Hong Kong and other major international cities also have digitalised fares. Opposition public transport spokesman Matthew Guy said the delay was yet another embarrassment for the government and inconvenience for long-suffering commuters. "The fact that the Victorian government still can't deliver this in Melbourne is astounding," he said. Treasurer Jaclyn Symes started to sell her "responsible" budget on Wednesday after a mixed response from industry, peak bodies and the public. Her first budget spruiked a $2.3 billion cost-of-living package, record health spending, no new taxes and a return to a $600 million operating surplus next financial year. Ms Symes gave an iron-clad guarantee the surplus would be realised, despite shrinking $1 billion since December. "Yes," she replied when asked if the surplus would survive at an annual post-budget lunch hosted by the Victorian Chamber of Commerce and Melbourne Press Club. Victoria's net debt is on track to hit $194 billion by 2028/29, sending interest repayments soaring close to $29 million a day. The treasurer said the majority of the debt was either "productive" or "necessary" because it came from infrastructure spending or keeping the state afloat during COVID-19. Ms Symes wasn't promising tax reform for businesses, including to the $31.5 million COVID-19 levy. With a budget behind her, the treasurer will fly to New York at the start of June for a trade mission that includes meetings with credit ratings agencies. Victoria's credit rating was downgraded by S&P and Moody's during the pandemic but both class the state's outlook as stable.

Public transport ticket upgrade runs late, over budget
Public transport ticket upgrade runs late, over budget

The Advertiser

time20-05-2025

  • Business
  • The Advertiser

Public transport ticket upgrade runs late, over budget

Commuters will be waiting even longer to tap on and off public transport with phones and credit cards as a ticketing system overhaul falters. Buried deep within Tuesday's 2025/26 Victorian budget, the Labor government revealed an upgrade of the state's myki system would be delivered over time and budget. It was announced in February train passengers would be able to travel with bank cards and their phones from 2026, with 22,000 myki readers to be replaced across the network. But the budget papers showed the replacement ticket reader program will take up to 18 months longer to finish and cost an extra $137 million. The project was costed at $543.6 million in the last budget but the figure has blown out to $680.4 million following a "program reset". The completion date has also shifted from mid-2027 to late 2028 after the finalisation of ticketing reader design requirements for some trams. New Jersey-based company Conduent was awarded a $1.7 billion to overhaul and operate the myki system for the next 15 years. NSW's Opal system has allowed passengers to tap on and off with their bank card or their phone since 2019 and ticketless travel is available on most of Queensland's network. Victorian Opposition Leader Brad Battin scoffed at the delay. "We'll be the last state in the world that you can use a phone to tap on," he said. "If you go to Japan, if you go to New York, if you go England ... you can travel and use your phone." The Allan government maintained Victorians would be able to touch on with their credit cards, smartphones and watches from early 2026, saying the changes were part of a staged rollout. "We want to do this once and do it right, learning from experiences overseas and in other states," a government spokesman said. Treasurer Jaclyn Symes will begin to sell her first budget on Wednesday at a business event in Melbourne. The budget spruiked a $2.3 billion cost-of-living package, record health spending, no new taxes and a return to a $600 million operating surplus next financial year. But net debt is on track to hit $194 billion by 2028/29, sending interest repayments soaring close to $29 million a day. Ms Symes called it a "responsible budget" but it hasn't received an overly warm reception from business, property and development groups. "While we welcome no new taxes and the operating surplus, the incentives to grow and propel the private sector are modest," Victorian Chamber of Commerce and Industry chief executive Paul Guerra said. Commuters will be waiting even longer to tap on and off public transport with phones and credit cards as a ticketing system overhaul falters. Buried deep within Tuesday's 2025/26 Victorian budget, the Labor government revealed an upgrade of the state's myki system would be delivered over time and budget. It was announced in February train passengers would be able to travel with bank cards and their phones from 2026, with 22,000 myki readers to be replaced across the network. But the budget papers showed the replacement ticket reader program will take up to 18 months longer to finish and cost an extra $137 million. The project was costed at $543.6 million in the last budget but the figure has blown out to $680.4 million following a "program reset". The completion date has also shifted from mid-2027 to late 2028 after the finalisation of ticketing reader design requirements for some trams. New Jersey-based company Conduent was awarded a $1.7 billion to overhaul and operate the myki system for the next 15 years. NSW's Opal system has allowed passengers to tap on and off with their bank card or their phone since 2019 and ticketless travel is available on most of Queensland's network. Victorian Opposition Leader Brad Battin scoffed at the delay. "We'll be the last state in the world that you can use a phone to tap on," he said. "If you go to Japan, if you go to New York, if you go England ... you can travel and use your phone." The Allan government maintained Victorians would be able to touch on with their credit cards, smartphones and watches from early 2026, saying the changes were part of a staged rollout. "We want to do this once and do it right, learning from experiences overseas and in other states," a government spokesman said. Treasurer Jaclyn Symes will begin to sell her first budget on Wednesday at a business event in Melbourne. The budget spruiked a $2.3 billion cost-of-living package, record health spending, no new taxes and a return to a $600 million operating surplus next financial year. But net debt is on track to hit $194 billion by 2028/29, sending interest repayments soaring close to $29 million a day. Ms Symes called it a "responsible budget" but it hasn't received an overly warm reception from business, property and development groups. "While we welcome no new taxes and the operating surplus, the incentives to grow and propel the private sector are modest," Victorian Chamber of Commerce and Industry chief executive Paul Guerra said. Commuters will be waiting even longer to tap on and off public transport with phones and credit cards as a ticketing system overhaul falters. Buried deep within Tuesday's 2025/26 Victorian budget, the Labor government revealed an upgrade of the state's myki system would be delivered over time and budget. It was announced in February train passengers would be able to travel with bank cards and their phones from 2026, with 22,000 myki readers to be replaced across the network. But the budget papers showed the replacement ticket reader program will take up to 18 months longer to finish and cost an extra $137 million. The project was costed at $543.6 million in the last budget but the figure has blown out to $680.4 million following a "program reset". The completion date has also shifted from mid-2027 to late 2028 after the finalisation of ticketing reader design requirements for some trams. New Jersey-based company Conduent was awarded a $1.7 billion to overhaul and operate the myki system for the next 15 years. NSW's Opal system has allowed passengers to tap on and off with their bank card or their phone since 2019 and ticketless travel is available on most of Queensland's network. Victorian Opposition Leader Brad Battin scoffed at the delay. "We'll be the last state in the world that you can use a phone to tap on," he said. "If you go to Japan, if you go to New York, if you go England ... you can travel and use your phone." The Allan government maintained Victorians would be able to touch on with their credit cards, smartphones and watches from early 2026, saying the changes were part of a staged rollout. "We want to do this once and do it right, learning from experiences overseas and in other states," a government spokesman said. Treasurer Jaclyn Symes will begin to sell her first budget on Wednesday at a business event in Melbourne. The budget spruiked a $2.3 billion cost-of-living package, record health spending, no new taxes and a return to a $600 million operating surplus next financial year. But net debt is on track to hit $194 billion by 2028/29, sending interest repayments soaring close to $29 million a day. Ms Symes called it a "responsible budget" but it hasn't received an overly warm reception from business, property and development groups. "While we welcome no new taxes and the operating surplus, the incentives to grow and propel the private sector are modest," Victorian Chamber of Commerce and Industry chief executive Paul Guerra said. Commuters will be waiting even longer to tap on and off public transport with phones and credit cards as a ticketing system overhaul falters. Buried deep within Tuesday's 2025/26 Victorian budget, the Labor government revealed an upgrade of the state's myki system would be delivered over time and budget. It was announced in February train passengers would be able to travel with bank cards and their phones from 2026, with 22,000 myki readers to be replaced across the network. But the budget papers showed the replacement ticket reader program will take up to 18 months longer to finish and cost an extra $137 million. The project was costed at $543.6 million in the last budget but the figure has blown out to $680.4 million following a "program reset". The completion date has also shifted from mid-2027 to late 2028 after the finalisation of ticketing reader design requirements for some trams. New Jersey-based company Conduent was awarded a $1.7 billion to overhaul and operate the myki system for the next 15 years. NSW's Opal system has allowed passengers to tap on and off with their bank card or their phone since 2019 and ticketless travel is available on most of Queensland's network. Victorian Opposition Leader Brad Battin scoffed at the delay. "We'll be the last state in the world that you can use a phone to tap on," he said. "If you go to Japan, if you go to New York, if you go England ... you can travel and use your phone." The Allan government maintained Victorians would be able to touch on with their credit cards, smartphones and watches from early 2026, saying the changes were part of a staged rollout. "We want to do this once and do it right, learning from experiences overseas and in other states," a government spokesman said. Treasurer Jaclyn Symes will begin to sell her first budget on Wednesday at a business event in Melbourne. The budget spruiked a $2.3 billion cost-of-living package, record health spending, no new taxes and a return to a $600 million operating surplus next financial year. But net debt is on track to hit $194 billion by 2028/29, sending interest repayments soaring close to $29 million a day. Ms Symes called it a "responsible budget" but it hasn't received an overly warm reception from business, property and development groups. "While we welcome no new taxes and the operating surplus, the incentives to grow and propel the private sector are modest," Victorian Chamber of Commerce and Industry chief executive Paul Guerra said.

Public transport ticket upgrade runs late, over budget
Public transport ticket upgrade runs late, over budget

Perth Now

time20-05-2025

  • Business
  • Perth Now

Public transport ticket upgrade runs late, over budget

Commuters will be waiting even longer to tap on and off public transport with phones and credit cards as a ticketing system overhaul falters. Buried deep within Tuesday's 2025/26 Victorian budget, the Labor government revealed an upgrade of the state's myki system would be delivered over time and budget. It was announced in February train passengers would be able to travel with bank cards and their phones from 2026, with 22,000 myki readers to be replaced across the network. But the budget papers showed the replacement ticket reader program will take up to 18 months longer to finish and cost an extra $137 million. The project was costed at $543.6 million in the last budget but the figure has blown out to $680.4 million following a "program reset". The completion date has also shifted from mid-2027 to late 2028 after the finalisation of ticketing reader design requirements for some trams. New Jersey-based company Conduent was awarded a $1.7 billion to overhaul and operate the myki system for the next 15 years. NSW's Opal system has allowed passengers to tap on and off with their bank card or their phone since 2019 and ticketless travel is available on most of Queensland's network. Victorian Opposition Leader Brad Battin scoffed at the delay. "We'll be the last state in the world that you can use a phone to tap on," he said. "If you go to Japan, if you go to New York, if you go England ... you can travel and use your phone." The Allan government maintained Victorians would be able to touch on with their credit cards, smartphones and watches from early 2026, saying the changes were part of a staged rollout. "We want to do this once and do it right, learning from experiences overseas and in other states," a government spokesman said. Treasurer Jaclyn Symes will begin to sell her first budget on Wednesday at a business event in Melbourne. The budget spruiked a $2.3 billion cost-of-living package, record health spending, no new taxes and a return to a $600 million operating surplus next financial year. But net debt is on track to hit $194 billion by 2028/29, sending interest repayments soaring close to $29 million a day. Ms Symes called it a "responsible budget" but it hasn't received an overly warm reception from business, property and development groups. "While we welcome no new taxes and the operating surplus, the incentives to grow and propel the private sector are modest," Victorian Chamber of Commerce and Industry chief executive Paul Guerra said.

Victorian state budget: Myki credit card tap-ons running 18 months late
Victorian state budget: Myki credit card tap-ons running 18 months late

Herald Sun

time20-05-2025

  • Business
  • Herald Sun

Victorian state budget: Myki credit card tap-ons running 18 months late

An upgrade of the troubled myki system to allow for credit card tap-ons across the transport network will cost an extra $137 million and is running 18 months late. The new financial hit is among $3.3 billion in major project blowouts that have battered the state budget in the past year — a total increase of about 2 per cent for the projects impacted. Delays of three months or more have also hit almost a third of projects across the state, as broader construction sector woes continued to hit the Big Build. The taxpayer pain comes as the Allan Government taps the brakes on its Big Build, which is spread across 518 public sector roads and rail, schools, and hospitals, to create a more 'sustainable infrastructure program'. Some of the budget blowouts include $838m on the Metro Tunnel announced last year, more than $410m on regional rail upgrades, $53m on the troubled Murray Basin Rail Project, and $40m on the Tarneit railway station in Melbourne's west. Most of the blowouts are blamed on market forces, with construction costs soaring over recent years. But the $137m blowout on the myki upgrade was due to a 'program reset', which was forced after contractor Conduent complained of unforeseen costs. This included being unable to access source code and other technical information from the previous operator. Budget papers show the full project is not due to finish until the end of 2028, after being due to wrap up halfway through 2027. Despite this, the government has committed to having credit cards in use for full fare passengers on some modes of transport early next year, after it announced it would do a staged rollout. The Herald Sun revealed the project had been thrown into turmoil this year when one of the project partners walked away from the job, following a legal dispute over costs. The budget papers suggest the worst of the material price hikes sparked by Covid-19 and global chaos are behind us, but that risks of skills shortages remain. After annual infrastructure spending hit an unprecedented $24bn a year, capital investments are set to slow to $16bn a year by 2028-29, under what Treasurer Jaclyn Symes calls a 'commitment to a sustainable infrastructure program'. An extra $8.1bn in new projects have been jammed into the pipeline this year, however, ensuring job numbers don't dry up overnight. This includes the previously announced spending on the Sunshine station expansion and untangling of rail lines in the west, which the Allan Government says paves the way to build an Airport Rail Link. It also includes $1.2bn in schools and education, and $214m on hospitals. As Victoria's infrastructure spending slows – albeit to a level that is still higher than prior to the Covid-19 crisis – budget papers also show a significant proportion of spending over the next decade will be on the $34.5 billion Suburban Rail Loop East. The Government now calls the first stage of a 90km orbital rail line 'Australia's biggest housing project' due to plans to build 70,000 new homes around station precincts, including in suburban high rises. The State hopes to secure $11.5bn from the Commonwealth to help pay for the 26km tunnel between Cheltenham and Box Hill, which will be dug from next year and open to passengers in 2035. So far, the Albanese Government has provided $2.2bn, but has baulked at further cash injections until issues with a project business case – raised by its advisory body Infrastructure Australia – have been addressed. State Budget papers take a dig at the Commonwealth for historically underfunding Victorian infrastructure, as a share of population. This includes this year's federal budget, which provides Victoria a 21.4 per cent share of national rail and road funding despite the state housing 25.8 per cent of the country's population. 'Funding received from the Commonwealth is also often not aligned with project milestones, meaning the State is providing upfront cashflows for jointly funded major projects,' the Budget says. It says a co-ordinated effort by the Commonwealth and State is needed to better deliver infrastructure in the national interest including 'investment in the city-shaping Suburban Rail Loop, a crucial transport link and Australia's biggest housing project in its most populous city'.

Long-awaited myki upgrade delayed by another 18 months
Long-awaited myki upgrade delayed by another 18 months

Sydney Morning Herald

time20-05-2025

  • Business
  • Sydney Morning Herald

Long-awaited myki upgrade delayed by another 18 months

The trouble-plagued roll-out of the new myki ticketing system to allow travellers to tap on with bank cards and smartphones has suffered a $136.7 million cost blow-out and is delayed by up to 18 months. The state government announced in February that train passengers will be able to use the long-awaited upgraded ticket system from 2026, with more than 20,000 new ticket readers to be installed at Melbourne and regional stations over the coming months. But state budget papers published Tuesday reveal the myki replacement program – which will also install the system on trams and public buses statewide – is now not expected to be completed until the end of 2028. That reflects a delay of up to a year and a half compared to last year's budget, which forecast the program to be finished by mid-2027. And the cost of installing ticket readers, turnstiles and other infrastructure has increased from $543.6 to $680.3 million – a $136.7 million blow out – due to 'a program reset' and 'finalisation of the design requirements with delivery partners', the budget shows. The Age revealed in November last year that the state government and Conduent, the US company installing and operating the new system under a $1.8 billion contract, were at loggerheads over unexpected costs and technical issues that threatened to derail the project. The state will cover part of the additional myki costs with funds from other parts of the transport network, the budget shows, including $30 million in 'savings' and $15 million in funds 'reprioritised' from programs to deliver new trains on the V/Line network. Passengers have been able to travel with bank cards or smartphones equipped with tap-and-go payments on Sydney's public transport network since 2017, and in Brisbane and Adelaide since 2022. Conduent's ticket technology was tried on a handful number of buses in Wangaratta last year.

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