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Mid East Info
6 days ago
- Business
- Mid East Info
SolarWinds Named Among Notable Vendors in New AIOps Landscape Report - Middle East Business News and Information
SolarWinds AIOps-powered observability provides predictive intelligence to help manage complex hybrid IT environments and enables a shift toward autonomous operations Dubai, United Arab Emirates —March, 2023—SolarWinds (NYSE:SWI), a leading provider of simple, powerful, and secure IT management software, was named among notable AIOps vendors by Forrester in the new report, The Process-Centric AIOps Landscape, Q1 2023. SolarWinds was included in the report in the 'large' vendor market size segment, a category which includes companies with over $150 million in product revenue. Forrester describes AIOps as a 'practice that combines human and technological applications of AI/ML, advanced analytics, and operational practices with business and operations data.' The February 2023 report states that, 'Environment complexity, data volumes, lack of data science expertise, and entrenchment of technology-centric vendors pose challenges to process-centric AIOps solutions.' The report also lists several primary AIOps use cases capable of benefiting customers, including: Increasing operational awareness and event noise reduction Data-driven automation and remediation Operational anomaly and root cause detection Real-time monitoring and observability Intelligent and suggestive alerting 'We're thrilled to be recognized among notable AIOps vendors by Forrester,' said SolarWinds GVP, Product Management Cullen Childress. 'Modern IT environments and applications are too complex, dynamic, and expansive for humans alone to manually process and analyze the enormous amount of data collected. AIOps has become an invaluable tool for technology teams. Our AIOps-powered solutions help organizations analyze huge amounts of data in real time so they can identify and predict digital service issues and resolve them before business activities or clients are affected.' 'Although AIOps receives less fanfare than other AI-powered technology such as ChatGPT,' Childress continued, 'its application helps organizations take the critical steps toward proactive management of digital services and move toward autonomous operations, which will require little to no human intervention.' Advanced AIOps capabilities are part of the cloud-native SolarWinds® Platform. All components of the SolarWinds Platform leverage these capabilities, including SolarWinds Observability and the company's service management solutions. Powerful SolarWinds AIOps was built to help businesses overcome today's paradox of having too much data and not enough insights. With AIOps-powered observability, organizations can integrate data from across complex hybrid IT environments, receiving the actionable, predictive intelligence they need to optimize performance, reduce costs, and take steps toward autonomous operations. Similarly, with AIOps-powered service management, companies can resolve service issues faster than ever before, reducing toil and relieving the pressure on end-user services teams. SolarWinds solutions provide maximum visibility into the state of any IT environment—whether it's on-premises or hybrid—while enabling fast and accurate performance analysis, anomaly detection, issue remediation, root cause analysis, and alert noise reduction. SolarWinds offers multiple AIOps-powered observability solutions to support customers no matter where they are on their cloud journeys. The company recently unveiled SolarWinds Observability, its first fully integrated, cloud-native offering supporting complex multi-cloud environments and featuring extensibility through a native open-source (OpenTelemetry) framework and third-party integrations. SolarWinds also introduced a new version of Hybrid Cloud Observability, which can be deployed in company data centers but seamlessly implemented in hybrid cloud environments, enabling customers to migrate from on-premises to software as a service (SaaS) at their own pace. Resources: Forrester, The Process-Centric AIOps Landscape, Q1 2023, February 21, 2023 (available to Forrester subscribers and for purchase) The SolarWinds Platform SolarWinds Observability SolarWinds Hybrid Cloud Observability About SolarWinds: SolarWinds (NYSE:SWI) is a leading provider of simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today's modern, distributed, and hybrid network environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, allow us to address customers' needs now and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks of) their respective companies.
TECHx
30-07-2025
- Business
- TECHx
SolarWinds Reveals 2025 IT Trends on Operational Resilience
Home » Top stories » SolarWinds Reveals 2025 IT Trends on Operational Resilience SolarWinds, a provider of secure observability and IT management software, has released its 2025 IT Trends Report titled 'Fragile to Agile: The State of Operational Resilience.' The report surveyed over 200 IT professionals across the EMEA region. It revealed that while confidence in operational resilience is increasing, day-to-day challenges still consume significant resources. According to the findings, 89% of EMEA IT leaders consider their organisations resilient. However, only 34% describe themselves as very resilient. This indicates that the confidence may not reflect real-time operational readiness. The report also showed that 45% of EMEA IT leaders still spend a quarter of their workweek resolving critical issues and service disruptions. This points to a disconnect between perceived resilience and operational reality. Moreover, 35% of respondents identified cumbersome processes not technology as the biggest barrier to improved resilience. Half of the respondents blamed outdated processes during disruptions. 38% cited insufficient staffing as a key challenge. Abdul Rehman Tariq Butt, Regional Director – Middle East at SolarWinds, stated that despite rising digital transformation investments in the region, many organisations are still hindered by manual processes. He stressed that to remain competitive, IT teams must adopt streamlined workflows, modern tools, and skilled talent. A quarter of respondents reported allocating 21% to 30% of their IT budgets toward preventing disruptions. Cullen Childress, Chief Product Officer at SolarWinds, noted that operational resilience is now a strategic necessity. He added that achieving it requires more than technology organisations must empower IT teams with the right tools and workflows to become agile and responsive. The SolarWinds report underscores the need for resilience to be embedded in daily operations so IT can drive innovation and competitive advantage.
Business Wire
29-07-2025
- Business
- Business Wire
Fragile to Agile: New SolarWinds Study Finds IT Resilience Requires a Holistic Approach
AUSTIN, Texas--(BUSINESS WIRE)-- SolarWinds, a leading provider of simple, powerful, secure observability and IT management software, today released its 2025 IT Trends Report, ' Fragile to Agile: The State of Operational Resilience. ' The report captures the current state of operational resilience and how companies are navigating their most pressing IT challenges. In partnership with UserEvidence, SolarWinds surveyed more than 600 IT leaders across nine countries to assess how organizations define, measure, and achieve operational resilience in a rapidly evolving landscape. Report Finds Most IT Teams Overestimate Operational Resilience Despite Gaps in Workflow, Staffing, and Metrics Share The findings show that while nine in 10 IT professionals describe their organizations as resilient, fewer than half feel confident handling core challenges like: Bring-your-own-device policies (26%) Managing increasing user expectations (36%) Artificial intelligence (38%) Remote and distributed workforces (45%) Managing cyberthreats (52%) 'When faced with IT problems and disruptions, urgency may pressure companies to turn to tactical technology fixes, like new tools or innovations,' said RJ Gazarek, senior director of product marketing at SolarWinds. 'However, as this report suggests, technology without a holistic game plan will not breed the results they're looking for. Organizations must consider the people using the technology, their expertise, and how users plan to leverage the tools provided to them.' Barriers to Achieving Operational Resilience Instead of pointing to a lack of proper technology as a leading factor, respondents reference workflow issues and team construction as key factors behind inadequate issue prevention and mitigation: 53% say inefficient workflows slow issue response 36% cite understaffing as a key challenge Only 13% say they lack the right tools Many organizations also fail to track critical metrics like MTTx (mean time to detect, acknowledge, or resolve). Of those who do, most cite tooling (73%), workflow (67%), and team structure (44%) as major influences on performance. Consequences of Insufficient Operational Resilience: Customer Impacts and Business Risk When organizations can't achieve operational resilience, the consequences fall on their customers. As a result, reputation and branding can become casualties. According to the data: 71% of respondents note customer experience as a core concern stemming from critical issues and system outages One third (32%) of respondents said they lost revenue from outages and critical issues Over a quarter (28%) of respondents also cite brand damage, which relates to both revenue and customer experience if customers view the application as unreliable 'In today's competitive environment, operational resilience is no longer a nice-to-have but rather a strategic imperative,' said Cullen Childress, chief product officer at SolarWinds. 'Achieving it requires more than just adopting new technology. Organizations must equip their IT teams with the right tools, workflows, and talent to stay agile and responsive. When obstacles are removed and resilience is built into daily operations, IT becomes a true driver of competitive advantage.' The Building Blocks to Operational Resilience The report outlines an actionable framework: Map relationships: Understand dependencies between systems and teams Identify process gaps: Audit what's working and what's not Reassess tooling: Invest in tools that support visibility, collaboration, and response To explore the full findings and learn how your organization can build stronger operational resilience, download the report at: THWACK ® Threads ® YouTube ® Facebook ® LinkedIn ® #SWIproducts #SWI #SWIresearch #SWIitsm #SWIsecurity About SolarWinds SolarWinds is a leading provider of simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today's modern, distributed, and hybrid network environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, allow us to address customers' needs now and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. Learn more today at © 2025 SolarWinds Worldwide, LLC. All rights reserved.
Business Wire
10-07-2025
- Business
- Business Wire
SolarWinds Recognized in 2025 Gartner® Magic Quadrant™ for Observability Platforms
AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds, a leading provider of simple, powerful, secure observability and IT management software, announced today it has been recognized in the 2025 Gartner® Magic Quadrant™ for Observability Platforms. To us, this recognition, provided specifically for SolarWinds, acknowledges our role in empowering businesses with full-stack observability. We believe our recognition in the 2025 Gartner Magic Quadrant speaks to the constant innovation we strive for. Share Recognized as a Niche player, we feel SolarWinds met several criteria from Gartner, including the ability to: Ingest, store, and analyze operation telemetry feeds Identify and analyze changes in application, service, and infrastructure behavior Enrich telemetry by providing contextualization Support the modeling or mapping of relationships Collect telemetry from public cloud providers While SolarWinds is honored to be recognized in the Magic Quadrant, SolarWinds also believes that observability extends beyond just SaaS offerings, as it is not solely a cloud-native function. Some businesses and public agencies may need to maintain on-premises workloads to safeguard proprietary data or comply with regulatory requirements. To achieve true operational resilience, organizations need comprehensive visibility across both cloud and on-premises environments. Within the last year, SolarWinds has made significant upgrades to enhance both its SaaS and self-hosted Observability options. This includes the implementation of SolarWinds AIto power features such as Root Cause Assist—which streamlines the investigation into underlying issues—as well as AI-powered log insights. SolarWinds also added expanded hybrid IT awareness to improve visibility across both cloud and on-prem workloads. 'We're proud to be recognized by Gartner for our execution and vision in today's highly competitive observability market,' said Brian Goldfarb, Chief Marketing Officer at SolarWinds. 'Our focus on full visibility across cloud and on-premises is shaped by continuous customer feedback. As the IT landscape evolves, so does the demand for flexible deployment and options that meet security needs. Delivering that flexibility through innovative solutions shows we're constantly listening and keeping their priorities front and center.' 'We believe our recognition in the 2025 Gartner Magic Quadrant speaks to the constant innovation we strive for,' said Cullen Childress, Chief Product Officer at SolarWinds. 'We work every day to deliver industry trusted products that address our customers' real-world challenges. Observability platforms are foundational to operational resilience and must be practical, comprehensive, and modern.' Learn more about SolarWinds and download the full report by visiting Connect with SolarWinds #SWI #SWIcorporate #SWIproducts Gartner, Magic Quadrant for Observability Platforms Authored by: Gregg Siegfried, VP Analyst; Matt Crossley, Sr Director Analyst; Padraig Byrne, VP Analyst; Andre Bridges, Director, Advisory; Martin Caren, Director Analyst July 10, 2025 GARTNER is a registered trademark and service mark, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About SolarWinds SolarWinds is a leading provider of simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today's modern, distributed, and hybrid network environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, allow us to address customers' needs now and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. Learn more today at The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks of) their respective companies. © 2025 SolarWinds Worldwide, LLC. All rights reserved.
Zawya
03-04-2025
- Business
- Zawya
SolarWinds unveils next-generation solutions to tackle modern IT operational resiliency challenges
Dubai, United Arab Emirates – SolarWinds (NYSE:SWI), a leading provider of simple, powerful, and secure observability and IT management solutions, has announced a major step forward in helping businesses achieve IT operational resilience. The latest enhancements across the SolarWinds portfolio integrate expanded capabilities across observability, incident response, service management, and AI-powered automation—empowering IT teams to navigate complex hybrid environments, accelerate issue resolution, and ensure business continuity in an increasingly complex hybrid IT landscape. 'One of the biggest concerns we hear from customers is how to stay resilient amid rapid technological advancements and economic pressures,' said Cullen Childress, Chief Product Officer at SolarWinds. 'Every new wave of change—from digital transformation to generative AI—feels like a storm threatening their business. They need solutions that not only help them adapt but also strengthen their ability to thrive in the face of disruption.' Solving the IT Operational Resiliency Challenge: The evolving IT environments offer flexibility, scalability, and cost advantages, but they also introduce new levels of complexity. Many IT teams are overwhelmed by: Alert overload – Excessive alerts and event noise obscure critical incidents. Data silos – Fragmented data streams complicate root-cause identification. Lengthy resolution processes – Inefficient workflows slow remediation and increase downtime risk. IT incidents can be severe—disrupting services, impacting revenue, eroding customer trust, and damaging brand reputation. The SolarWinds integrated portfolio of observability, incident response, and service management, powered by SolarWinds® AI, addresses these challenges by correlating alerts, improving decision-making, and accelerating issue resolution. This unified approach enhances performance, availability, and control across complex hybrid IT ecosystems to deliver unmatched operational resilience. Key Enhancements Across the SolarWinds Portfolio: Squadcast Incident Response New to the SolarWinds portfolio, Squadcast Incident Response unites people, processes, and technology, providing a proactive, structured approach to incident response and resolution. Squadcast brings AI-powered alert isolation, on-call management, multi-source alert correlation, standardized runbooks, status pages, and Microsoft Teams® and Slack® integration for incident swarming, leading to faster issue identification so organizations can minimize downtime, reduce remediation time, and maintain operational resilience. SolarWinds Observability Now supports expanded hybrid IT awareness with deeper and broader single-pane-of-glass visibility across major cloud vendors, including GCP, AWS®, Azure®, and on-premises environments. These expanded capabilities help ensure a unified and detailed view of your entire hybrid IT environment, enabling proactive management and optimization. The AI-powered Log Insights feature surfaces critical insights from large volumes of log data, identifying patterns, anomalies, and trends that might indicate potential issues. This aids in proactive problem resolution and improves operational resilience by detecting issues before they become major incidents. Root Cause Assist leverages SolarWinds AI to help identify the underlying causes of problems or issues by analyzing data and providing rich, contextual insights. This function automates and accelerates the analysis of application performance issues. SolarWinds Database Observability Entering Tech Preview, SolarWinds AI Query Assist improves database queries by automatically analyzing query patterns and suggesting optimal query rewrites. This provides more accurate and efficient query optimization, helping DBAs improve efficiency and lower production costs caused by excessively long-running queries. SolarWinds Service Desk SolarWinds AI Runbook generation automates the manual and time-consuming task of compiling and formatting pre-written operational guides into new runbooks with standardized resolution processes that enhance operational efficiency and improve incident response times. Data masking improves an organization's compliance with governance and industry regulations of PII, PCI, and sensitive data by masking sensitive information and preventing inadvertent sharing. 'Learning and adapting, core pillars of operational resilience, have been at the heart of success for SolarWinds over the past 25 years,' said Sudhakar Ramakrishna, CEO of SolarWinds. 'Our mission is to share that knowledge with our customers, equipping them with solutions that help them navigate the IT operational resiliency challenges of today and tomorrow's dynamic IT landscape.' Availability The new enhancements to the SolarWinds portfolio are available now, with deployment options tailored to meet the needs of organizations of all sizes. Whether you're a small business or a global enterprise, SolarWinds offers the flexibility to scale with your IT operations. About SolarWinds SolarWinds (NYSE:SWI) is a leading provider of simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today's modern, distributed, and hybrid network environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, allow us to address customers' needs now and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks of) their respective companies.
