Latest news with #CullenChildress
Zawya
03-04-2025
- Business
- Zawya
SolarWinds unveils next-generation solutions to tackle modern IT operational resiliency challenges
Dubai, United Arab Emirates – SolarWinds (NYSE:SWI), a leading provider of simple, powerful, and secure observability and IT management solutions, has announced a major step forward in helping businesses achieve IT operational resilience. The latest enhancements across the SolarWinds portfolio integrate expanded capabilities across observability, incident response, service management, and AI-powered automation—empowering IT teams to navigate complex hybrid environments, accelerate issue resolution, and ensure business continuity in an increasingly complex hybrid IT landscape. 'One of the biggest concerns we hear from customers is how to stay resilient amid rapid technological advancements and economic pressures,' said Cullen Childress, Chief Product Officer at SolarWinds. 'Every new wave of change—from digital transformation to generative AI—feels like a storm threatening their business. They need solutions that not only help them adapt but also strengthen their ability to thrive in the face of disruption.' Solving the IT Operational Resiliency Challenge: The evolving IT environments offer flexibility, scalability, and cost advantages, but they also introduce new levels of complexity. Many IT teams are overwhelmed by: Alert overload – Excessive alerts and event noise obscure critical incidents. Data silos – Fragmented data streams complicate root-cause identification. Lengthy resolution processes – Inefficient workflows slow remediation and increase downtime risk. IT incidents can be severe—disrupting services, impacting revenue, eroding customer trust, and damaging brand reputation. The SolarWinds integrated portfolio of observability, incident response, and service management, powered by SolarWinds® AI, addresses these challenges by correlating alerts, improving decision-making, and accelerating issue resolution. This unified approach enhances performance, availability, and control across complex hybrid IT ecosystems to deliver unmatched operational resilience. Key Enhancements Across the SolarWinds Portfolio: Squadcast Incident Response New to the SolarWinds portfolio, Squadcast Incident Response unites people, processes, and technology, providing a proactive, structured approach to incident response and resolution. Squadcast brings AI-powered alert isolation, on-call management, multi-source alert correlation, standardized runbooks, status pages, and Microsoft Teams® and Slack® integration for incident swarming, leading to faster issue identification so organizations can minimize downtime, reduce remediation time, and maintain operational resilience. SolarWinds Observability Now supports expanded hybrid IT awareness with deeper and broader single-pane-of-glass visibility across major cloud vendors, including GCP, AWS®, Azure®, and on-premises environments. These expanded capabilities help ensure a unified and detailed view of your entire hybrid IT environment, enabling proactive management and optimization. The AI-powered Log Insights feature surfaces critical insights from large volumes of log data, identifying patterns, anomalies, and trends that might indicate potential issues. This aids in proactive problem resolution and improves operational resilience by detecting issues before they become major incidents. Root Cause Assist leverages SolarWinds AI to help identify the underlying causes of problems or issues by analyzing data and providing rich, contextual insights. This function automates and accelerates the analysis of application performance issues. SolarWinds Database Observability Entering Tech Preview, SolarWinds AI Query Assist improves database queries by automatically analyzing query patterns and suggesting optimal query rewrites. This provides more accurate and efficient query optimization, helping DBAs improve efficiency and lower production costs caused by excessively long-running queries. SolarWinds Service Desk SolarWinds AI Runbook generation automates the manual and time-consuming task of compiling and formatting pre-written operational guides into new runbooks with standardized resolution processes that enhance operational efficiency and improve incident response times. Data masking improves an organization's compliance with governance and industry regulations of PII, PCI, and sensitive data by masking sensitive information and preventing inadvertent sharing. 'Learning and adapting, core pillars of operational resilience, have been at the heart of success for SolarWinds over the past 25 years,' said Sudhakar Ramakrishna, CEO of SolarWinds. 'Our mission is to share that knowledge with our customers, equipping them with solutions that help them navigate the IT operational resiliency challenges of today and tomorrow's dynamic IT landscape.' Availability The new enhancements to the SolarWinds portfolio are available now, with deployment options tailored to meet the needs of organizations of all sizes. Whether you're a small business or a global enterprise, SolarWinds offers the flexibility to scale with your IT operations. About SolarWinds SolarWinds (NYSE:SWI) is a leading provider of simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today's modern, distributed, and hybrid network environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, allow us to address customers' needs now and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks of) their respective companies.
Channel Post MEA
03-04-2025
- Business
- Channel Post MEA
New Enhancements Enable SolarWinds Tackle Modern IT Operational Resiliency Challenges
SolarWinds has announced the latest enhancements across its portfolio, which integrate expanded capabilities across observability, incident response, service management, and AI-powered automation. These enhancements empower IT teams to navigate complex hybrid environments, accelerate issue resolution, and ensure business continuity in an increasingly complex hybrid IT landscape. 'One of the biggest concerns we hear from customers is how to stay resilient amid rapid technological advancements and economic pressures,' said Cullen Childress, Chief Product Officer at SolarWinds. 'Every new wave of change—from digital transformation to generative AI—feels like a storm threatening their business. They need solutions that not only help them adapt but also strengthen their ability to thrive in the face of disruption.' Solving the IT Operational Resiliency Challenge: The evolving IT environments offer flexibility, scalability, and cost advantages, but they also introduce new levels of complexity. Many IT teams are overwhelmed by: Alert overload – Excessive alerts and event noise obscure critical incidents. – Excessive alerts and event noise obscure critical incidents. Data silos – Fragmented data streams complicate root-cause identification. – Fragmented data streams complicate root-cause identification. Lengthy resolution processes– Inefficient workflows slow remediation and increase downtime risk. IT incidents can be severe—disrupting services, impacting revenue, eroding customer trust, and damaging brand reputation. The SolarWinds integrated portfolio of observability, incident response, and service management, powered by SolarWinds AI, addresses these challenges by correlating alerts, improving decision-making, and accelerating issue resolution. This unified approach enhances performance, availability, and control across complex hybrid IT ecosystems to deliver unmatched operational resilience. Key Enhancements Across the SolarWinds Portfolio: Squadcast Incident Response New to the SolarWinds portfolio, Squadcast Incident Response unites people, processes, and technology, providing a proactive, structured approach to incident response and resolution. Squadcast brings AI-powered alert isolation, on-call management, multi-source alert correlation, standardized runbooks, status pages, and Microsoft Teams and Slack integration for incident swarming, leading to faster issue identification so organizations can minimize downtime, reduce remediation time, and maintain operational resilience. SolarWinds Observability Now supports expanded hybrid IT awareness with deeper and broader single-pane-of-glass visibility across major cloud vendors, including GCP, AWS, Azure, and on-premises environments. These expanded capabilities help ensure a unified and detailed view of your entire hybrid IT environment, enabling proactive management and optimization. The AI-powered Log Insights feature surfaces critical insights from large volumes of log data, identifying patterns, anomalies, and trends that might indicate potential issues. This aids in proactive problem resolution and improves operational resilience by detecting issues before they become major incidents. Root Cause Assist leverages SolarWinds AI to help identify the underlying causes of problems or issues by analyzing data and providing rich, contextual insights. This function automates and accelerates the analysis of application performance issues. SolarWinds Database Observability Entering Tech Preview, SolarWinds AI Query Assist improves database queries by automatically analyzing query patterns and suggesting optimal query rewrites. This provides more accurate and efficient query optimization, helping DBAs improve efficiency and lower production costs caused by excessively long-running queries. SolarWinds Service Desk SolarWinds AI Runbook generation automates the manual and time-consuming task of compiling and formatting pre-written operational guides into new runbooks with standardized resolution processes that enhance operational efficiency and improve incident response times. Data masking improves an organization's compliance with governance and industry regulations of PII, PCI, and sensitive data by masking sensitive information and preventing inadvertent sharing. 'Learning and adapting, core pillars of operational resilience, have been at the heart of success for SolarWinds over the past 25 years,' said Sudhakar Ramakrishna, CEO of SolarWinds. 'Our mission is to share that knowledge with our customers, equipping them with solutions that help them navigate the IT operational resiliency challenges of today and tomorrow's dynamic IT landscape.' Availability The new enhancements to the SolarWinds portfolio are available now, with deployment options tailored to meet the needs of organizations of all sizes. Whether you're a small business or a global enterprise, SolarWinds offers the flexibility to scale with your IT operations. 0 0
Forbes
02-04-2025
- Business
- Forbes
Why Actionable Data Is The Lifeline Of Modern Cyber Resilience
Operational resilience starts with making the right decisions at the right time. For businesses today, decisions often need to be made in seconds—but the consequences can last for years. Picture a major retailer's e-commerce site buckling under Black Friday traffic or a cybersecurity team racing to contain an active breach. In both cases, success—or failure—hinges both on having the right data available to make good decisions, but also on how quickly and confidently the right decisions can be made with it. Businesses are swimming in data. Logs, metrics, events, telemetry—it's everywhere. But as any security or IT leader will tell you, more data doesn't automatically mean better decisions. In fact, too much noise often leads to paralysis. That's why the organizations that thrive are those who've cracked the code on transforming raw data into clear, contextual, and actionable intelligence. And increasingly, vendors are shifting to meet that need. IT ecosystems are complex, and they can be ticking time bombs if not properly monitored and managed. When something goes wrong—whether it's a service degradation or a cyber intrusion—the clock is unforgiving. You need to know what's happening, why it's happening, and what to do next, ideally all within minutes. The paradox is that while organizations now have unprecedented visibility into their environments, they're still failing to act quickly and effectively. Why? Because the data is fragmented. Observability lives in one dashboard. Security alerts come from another. Service tickets are buried in a separate ITSM queue. The result is a scattered picture of what's actually going on. To put it plainly: visibility without actionability is useless. That's the reality driving the latest announcement from SolarWinds. The company unveiled a sweeping set of enhancements designed to unify observability, incident response, service management, and AI-powered automation into a single operational fabric. The goal: empower IT and security teams to navigate hybrid environments, resolve issues faster, and maintain business continuity in the face of mounting complexity. 'One of the biggest concerns we hear from customers is how to stay resilient amid rapid technological advancements and economic pressures,' said Cullen Childress, chief product officer at SolarWinds in a press release. 'Every new wave of change—from digital transformation to generative AI—feels like a storm threatening their business.' I spoke with SolarWinds CEO Sudhakar Ramakrishna about the challenges organizations face and how this announcement will help customers tackle them. He explained that the company's strategy is rooted in delivering best time to value. 'It's no longer enough to simply collect and display data. Organizations need a connected system that delivers meaningful insights and enables action in real time,' he explained. 'That's the foundation of operational resilience—and, increasingly, cyber resilience as well.' At the core of this update is the integration of Squadcast, which brings AI-powered alert isolation, on-call management, runbook automation, and real-time collaboration through tools like Microsoft Teams and Slack. Ramakrishna noted how this supports a proactive, structured approach to incident response—minimizing downtime and speeding up recovery. Cybersecurity is often framed in technical terms, but it's fundamentally a business decision engine. A delayed response to a breach isn't just a security issue—it's a risk to revenue, customer trust, and brand equity. The latest SolarWinds enhancements aim to shorten that response window by turning telemetry into decisions. 'We're focused on giving teams back the most valuable resource of all: time,' said Ramakrishna. 'Whether it's keeping services online during a surge or mitigating a threat, the ability to act with clarity and speed changes the game.' These innovations build on the company's Secure by Design initiative, which was implemented in response to the now infamous 2020 supply chain attack and now includes practices like ephemeral development environments, triple-build code verification, and software bill of materials transparency. 'We are now known for what we have become much more so than what has happened to us,' shared Ramakrishna, who took the reins of the company in the wake of that incident. 'There is a constant security consciousness that exists across the organization—and expediency never takes precedence over security.' According to Ramakrishna, the move toward integrated, AI-driven platforms sends a clear message: speed, not size, is the new metric for resilience. A few takeaways for IT and security leaders: Eevery second counts in business. Cyber threats evolve by the minute—or sometimes even second—and organizations cannot afford to operate in fragmented, reactive silos. The winners will be those who unify their data, automate intelligently, and empower their teams to act—not just see. As organizations strive to turn complexity into clarity, one truth is becoming inescapable: the future of resilience belongs to those who can turn insight into action before the damage is done.
