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Time of India
6 days ago
- Politics
- Time of India
DGP for cyber cell strengthening, timely resolution of complaints
Lucknow: Uttar Pradesh DGP Rajeev Krishna on Friday conducted a statewide virtual review meeting, focusing on public hearings, cybercrime, training, and the compliance status of orders issued from police headquarters. Tired of too many ads? go ad free now The meeting was attended by all ADGs, commissioners, IGs, DIGs, SSPs, SPs, and district in-charges across Uttar Pradesh. The police chief reiterated his ten key priorities and reviewed the progress of each in sequence. He emphasised that these priorities can be effectively achieved through three foundational pillars: technology, training, and talent expertise. During the discussion on the resolution of public complaints, the DGP said that the evaluation of complaint handling should be based on concrete information and data. He reviewed comparative data on the resolution of complaints through district-level IGRS (Integrated Grievance Redressal System) via a presentation and directed senior officers to regularly review IGRS cases themselves. He added that senior officers' performance will be evaluated based on the timely and quality resolution of public grievances. Similarly, district in-charges must assess the work of their station in-charges using the same criteria. Police stations must improve their functioning to ensure that any member of the public can approach them without hesitation to register a complaint. The entry of undesirable elements into police stations must be strictly prohibited. On the issue of cybercrime, the DGP noted a rise in cases since the COVID-19 pandemic and stressed the need for the Uttar Pradesh Police to enhance its capabilities accordingly. Instructions for strengthening cyber cells at police stations have already been issued. Tired of too many ads? go ad free now Within the next 15 days, senior officers must ensure that these cyber cells are fully operational and staffed with skilled personnel. He also instructed that all police officers must enroll on the CyTrain portal for cybercrime training, an initiative by the Indian Cyber Crime Coordination Centre under the Ministry of Home Affairs. He further said that cyber cells at both the station and district levels should be strengthened and must actively use the National Cyber Crime Reporting Portal (NCRP) to address victims' complaints. An SOP regarding actions on the portal will soon be issued by headquarters to assist cyber cells across districts, commissionerates, and police stations in operating efficiently.
Hindustan Times
7 days ago
- Politics
- Hindustan Times
UP DGP holds review meet on grievances, cybercrime, training; stresses accountability
Lucknow, Uttar Pradesh Director General of Police Rajeev Krishna on Friday chaired a state-wide review meeting through video conferencing with senior police officials, focusing on the handling of public grievances, cybercrime, and the quality of police training. UP DGP holds review meet on grievances, cybercrime, training; stresses accountability According to a statement, the DGP began by reiterating his 10 key priorities for the force, noting that their effective achievement depends on three core pillars — technology, training, and specialised talent. He reviewed progress on each priority in sequence, stressing that the agenda must be pursued with precision and accountability. On public grievance redressal, Krishna emphasised that evaluations must be based on data and measurable outcomes. Using a comparative presentation of complaint resolution figures from the Integrated Grievance Redress System , he directed senior officers to personally review cases regularly. "The performance of senior officials and district police chiefs would be judged on the timeliness and quality of grievance disposal, and in turn, they must evaluate their station house officers on the same basis," the DGP said. "Police stations must create an environment where citizens feel comfortable lodging complaints, with strict measures to keep undesirable elements out," he added. He called for a "laser focus" on resolving grievances effectively. Turning to cybercrime, Krishna noted a sharp rise in such offences since the COVID-19 pandemic and urged that the UP Police's capacity be upgraded accordingly. He instructed that cyber cells at all police stations be strengthened within the next 15 days, with only skilled and knowledgeable personnel appointed to them. Training through the CyTrain portal of the Indian Cybercrime Coordination Centre should be widely adopted, with visible results expected within the same timeframe. He also called for increased use of the National Cybercrime Reporting Portal by cyber cells at both station and district levels, with prompt action on complaints received through it. The DGP announced that a standard operating procedure for this portal would soon be issued from headquarters. Discussing training, Krishna described it as a daily priority and an attitude, not merely an activity. He directed senior officers to ensure quality training in districts and PAC units during their visits, covering both operational and situational readiness. Training, he stressed, is a command responsibility that senior officers must directly oversee. He also urged them to maintain up-to-date knowledge of law, forensics, and technology. The DGP revealed that police headquarters is categorising all UP Police personnel according to their skills, qualifications, and specialisations, and that in future, assignments will be based on these capabilities, according to the statement. Concluding the meeting, he urged officers to bring about improvements and changes in work culture, and to ensure the strict implementation of all circulars and directives issued by headquarters. This article was generated from an automated news agency feed without modifications to text.
Hindustan Times
30-07-2025
- Hindustan Times
UP Police to investigate all cyber frauds regardless of amount of money; more reforms on way
Lucknow, The Uttar Pradesh police chief on Wednesday announced a series of reforms in the state's cybercrime response, one of which was the removal of the ₹5 lakh threshold for filing FIRs in online fraud cases. UP Police to investigate all cyber frauds regardless of amount of money; more reforms on way Director General of Police Rajeev Krishna revealed the changes during the inauguration of a call centre here for the National Cybercrime Helpline Number 1930. The call centre has been set up at Kalli Paschim under the DCP South office and replaces the earlier 20-seat facility at the UP 112 headquarters. The new facility will have 30 lines and give round-the-clock assistance to victims of financial cybercrimes. A total of 94 police personnel, from constables to inspectors, have been deployed here, with 50 callers to work in shifts. Krishna told reporters that complaints received at the call centre will reflect in real-time on the platforms of the Indian Cyber Crime Coordination Centre , the Cyber Crime Headquarters, and district police units. The DGP also said that the former practice of registering an FIR only in cyber frauds involving over ₹5 lakh has been discontinued. With the establishment of 57 new cyber police stations in 2023, all forms of online fraud, regardless of the amount involved, will be investigated, he said. In addition, the state police have written to the government proposing an amendment to the IT Act that would empower sub-inspectors to investigate cyber offences. "At present, only inspectors are authorised to conduct such investigations, often resulting in delays in FIR registration and case disposal," he said. Another key proposal is to allow victims to reclaim money frozen during the investigation of online fraud without having to file an FIR. The officer said, "The proposal has been submitted to the state government and is currently under review in the Allahabad High Court. If accepted, this would allow police to release blocked funds based on a simple application from the victim." He said that now each of the seven zonal police headquarters in the state will have a designated cyber expert, referred to as a 'Cyber Commando.' "These officers will assist in cyber investigations across their respective zones. Fifteen such officers have already completed a specialised six-month course offered by the I4C in collaboration with national institutions. "... the police will soon establish a three-tier Cyber Investigation and Digital Assistance Lab at the headquarters, range, and district levels to ensure effective technical support for investigations," the top state police officer said. All commissionerates and districts will now have ASP and DCP rank officers as nodal officers for cybercrime, he said. To stay ahead of the curve, more than 11,600 police personnel have already earned more than 38,000 certificates via the CyTrain portal of I4C, he said. One of the proposals was to observe the first Wednesday of the month as Cyber Awareness Day, during which the police will reach out to gram panchayats, municipal bodies, and NGOs. This article was generated from an automated news agency feed without modifications to text.
