Latest news with #DS5
The Irish Sun
21 hours ago
- Automotive
- The Irish Sun
‘Code red' recall for ANOTHER 10,000 cars in UK over worrying ‘explosion' fault – check if you're affected
HIT THE BRAKES 'Code red' recall for ANOTHER 10,000 cars in UK over worrying 'explosion' fault – check if you're affected THOUSANDS of UK motorists have been told to park up their cars immediately after Citroën and DS models were hit with a rare 'do not drive' safety order over potentially deadly airbags. The highest-level 'stop‑drive' recall affects well over 100,000 vehicles on British roads and has just been widened again, leaving around 10,000 owners unable to use their cars until repairs are completed. 1 A fatal incident in France triggered the UK action. Credit: AFP Makers say they're moving fast, but many drivers have already been without their cars for weeks, and are facing cancelled bookings due to parts shortages. Stellantis says it proactively widened the stop‑drive action to C4, DS4, and DS5 in mid‑August, while DVSA continues to oversee recall compliance. Here's what's going on, the full list of affected cars, and exactly what to do now. Why the 'stop‑drive' order is so serious This isn't a routine recall. It's a code‑red instruction to stop using the car with immediate effect because there's a risk the driver's airbag can explode dangerously when it deploys. The issue involves Takata airbag inflators, which can degrade over time and, in rare cases, rupture and fire metal fragments into the cabin. A fatal incident in France triggered the UK action. With the stakes this high, the manufacturer and the DVSA expect owners to take the notice seriously. That means no school runs, no quick nip to the shops, and crucially, no driving the car to a dealership for a repair. If you're affected, you must arrange for recovery or an at‑home fix via the brand's network. Full list: Citroën and DS models under 'do not drive' Owners of the following cars have been told not to drive until the airbag is replaced. If you see your model and build years below, assume you're affected unless a dealer has already confirmed your car has had a new airbag fitted. Citroën C3 (2009–2019) DS 3 (first generation, including earlier Citroën‑badged DS3) – built 2009–2019 Citroën C4 – built 2010–2011 DS 4 – built 2010–2011 DS 5 – built 2010–2013 The most recent expansion added roughly 9,968 UK cars (C4, DS4, and DS5). In total, near-106,000 Citroën/DS vehicles in Britain are now covered by the stop‑drive action. All UK car dealerships will STOP selling 10,000s of iconic brand's used models impacted by lethal airbag flaw Can I still drive to the garage? No. The stop‑drive instruction means exactly that. Do not use the car on public roads until it's repaired. The maker has been clear that cars must be returned to the workshop or repaired at home. Driving an affected vehicle could carry legal consequences if you're involved in a collision, and insurers may refuse claims on the grounds that the car wasn't safe to be on the road. How to check if your car is on the list Look out for a red‑bordered stop‑drive letter or email from the manufacturer. These have been sent to registered keepers of affected vehicles. Check recall pages and confirm with your dealer using your VIN; Citroën/DS sites and dealers also offer VIN or registration lookups. Contact your nearest Citroën or DS dealer. The networks have VIN lookups to confirm status and book a repair. Already had an airbag replaced? Ask the dealer to confirm in writing that your VIN is now clear of the stop‑drive order. What happens next – and how long will it take? The maker says its focus is on replacing airbags 'as swiftly as possible,' with more than half of the initial wave of C3 and DS3 cars reportedly now fixed. The expansion to C4, DS4, and DS5 means extra pressure on parts and workshop capacity, but the brand has brought in additional support, including authorising the Peugeot network for some repairs and offering mobile technicians for at‑home replacements where possible. Realistically, some owners will still face waits due to parts supply and booking backlogs. If you've been given a date weeks away - or had a slot cancelled at short notice - push for alternative options and mobility support (more on your rights below). What you're entitled to: your rights explained Courtesy car or mobility support: There's no automatic legal right, but Stellantis says it will support mobility (courtesy car, recovery, at‑home repair, or alternatives). Ask explicitly and keep receipts for reasonable costs. There's no automatic legal right, but Stellantis says it will support mobility (courtesy car, recovery, at‑home repair, or alternatives). Ask explicitly and keep receipts for reasonable costs. Recovery to the dealer: You shouldn't be asked to drive the car in. The brand should arrange safe transport for the vehicle if an at‑home fix isn't available. You shouldn't be asked to drive the car in. The brand should arrange safe transport for the vehicle if an at‑home fix isn't available. Expenses: Keep every receipt for taxis, public transport, and other essential travel caused by the stop‑drive order. Ask the manufacturer to reimburse reasonable costs where a courtesy car hasn't been provided. Keep every receipt for taxis, public transport, and other essential travel caused by the stop‑drive order. Ask the manufacturer to reimburse reasonable costs where a courtesy car hasn't been provided. Clear communication: You're entitled to a straight answer on whether your car is affected, when parts are expected, and how you'll be kept mobile in the meantime. If you're being passed from pillar to post, escalate in writing to customer service and copy in the dealership principal. You're entitled to a straight answer on whether your car is affected, when parts are expected, and how you'll be kept mobile in the meantime. If you're being passed from pillar to post, escalate in writing to customer service and copy in the dealership principal. If you recently bought the car: Bought from a dealer and only just discovered it's under stop‑drive? Speak to the seller. Consumer protection laws may give you remedies if the car was not of satisfactory quality at the point of sale. Independent legal advice is sensible here. Insurance and legal consequences Ignoring a stop‑drive recall is a serious risk. If you crash and investigators find an outstanding stop‑drive order, insurers may reject the claim, and you could face prosecution. If you need to inform your insurer that your car is temporarily off the road due to the recall, do so and keep records of all communications. Practical steps to take today Stop driving immediately. Park the car safely and remove the keys. Confirm your status by using the recall checker and then call your dealer with your VIN. Book the repair. Push for the earliest available slot or at‑home fix. Ask for mobility support. If no courtesy car is offered, request it explicitly - and ask about alternative options if the waiting list is long. Keep records. Save emails, note call times, and keep receipts for any extra travel costs. Can I SORN the car and save on tax? If your vehicle will be off the road for a while, you can apply for a Statutory Off Road Notification (SORN). That means you must not use or park the car on public roads, but you could get a refund for the full remaining months of vehicle tax. Only do this if you truly won't need to drive it until it's repaired; it can take admin time to reverse a SORN when your car is fixed. How the repair works The fix involves replacing the affected airbag module. In many cases, this is a straightforward job a technician can complete in a single visit, though the exact time varies by model. Some owners are being offered at‑home replacements to speed things up; others will need workshop slots. If you're offered an alternative airbag brand emblem (for example, a Citroën‑branded wheel in a DS model) to get you back on the road faster, ask whether you can swap to the correct trim later without charge. Why some owners are still waiting This is one of the biggest safety actions the car industry has seen, and scaling up parts supply plus trained technicians takes time. That doesn't help if you're stranded now, but it explains the uneven experience across the country. If your booking is weeks away, consider being wait-listed for cancellations, checking nearby dealers for earlier slots, and requesting a mobile repair if available in your area.
Scottish Sun
21 hours ago
- Automotive
- Scottish Sun
‘Code red' recall for ANOTHER 10,000 cars in UK over worrying ‘explosion' fault – check if you're affected
HIT THE BRAKES 'Code red' recall for ANOTHER 10,000 cars in UK over worrying 'explosion' fault – check if you're affected Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) THOUSANDS of UK motorists have been told to park up their cars immediately after Citroën and DS models were hit with a rare 'do not drive' safety order over potentially deadly airbags. The highest-level 'stop‑drive' recall affects well over 100,000 vehicles on British roads and has just been widened again, leaving around 10,000 owners unable to use their cars until repairs are completed. Sign up for Scottish Sun newsletter Sign up 1 A fatal incident in France triggered the UK action. Credit: AFP Makers say they're moving fast, but many drivers have already been without their cars for weeks, and are facing cancelled bookings due to parts shortages. Stellantis says it proactively widened the stop‑drive action to C4, DS4, and DS5 in mid‑August, while DVSA continues to oversee recall compliance. Here's what's going on, the full list of affected cars, and exactly what to do now. Why the 'stop‑drive' order is so serious This isn't a routine recall. It's a code‑red instruction to stop using the car with immediate effect because there's a risk the driver's airbag can explode dangerously when it deploys. The issue involves Takata airbag inflators, which can degrade over time and, in rare cases, rupture and fire metal fragments into the cabin. A fatal incident in France triggered the UK action. With the stakes this high, the manufacturer and the DVSA expect owners to take the notice seriously. That means no school runs, no quick nip to the shops, and crucially, no driving the car to a dealership for a repair. If you're affected, you must arrange for recovery or an at‑home fix via the brand's network. Full list: Citroën and DS models under 'do not drive' Owners of the following cars have been told not to drive until the airbag is replaced. If you see your model and build years below, assume you're affected unless a dealer has already confirmed your car has had a new airbag fitted. Citroën C3 (2009–2019) DS 3 (first generation, including earlier Citroën‑badged DS3) – built 2009–2019 Citroën C4 – built 2010–2011 DS 4 – built 2010–2011 DS 5 – built 2010–2013 The most recent expansion added roughly 9,968 UK cars (C4, DS4, and DS5). In total, near-106,000 Citroën/DS vehicles in Britain are now covered by the stop‑drive action. All UK car dealerships will STOP selling 10,000s of iconic brand's used models impacted by lethal airbag flaw Can I still drive to the garage? No. The stop‑drive instruction means exactly that. Do not use the car on public roads until it's repaired. The maker has been clear that cars must be returned to the workshop or repaired at home. Driving an affected vehicle could carry legal consequences if you're involved in a collision, and insurers may refuse claims on the grounds that the car wasn't safe to be on the road. How to check if your car is on the list Look out for a red‑bordered stop‑drive letter or email from the manufacturer. These have been sent to registered keepers of affected vehicles. Check recall pages and confirm with your dealer using your VIN; Citroën/DS sites and dealers also offer VIN or registration lookups. Contact your nearest Citroën or DS dealer. The networks have VIN lookups to confirm status and book a repair. Already had an airbag replaced? Ask the dealer to confirm in writing that your VIN is now clear of the stop‑drive order. What happens next – and how long will it take? The maker says its focus is on replacing airbags 'as swiftly as possible,' with more than half of the initial wave of C3 and DS3 cars reportedly now fixed. The expansion to C4, DS4, and DS5 means extra pressure on parts and workshop capacity, but the brand has brought in additional support, including authorising the Peugeot network for some repairs and offering mobile technicians for at‑home replacements where possible. Realistically, some owners will still face waits due to parts supply and booking backlogs. If you've been given a date weeks away - or had a slot cancelled at short notice - push for alternative options and mobility support (more on your rights below). What you're entitled to: your rights explained Courtesy car or mobility support: There's no automatic legal right, but Stellantis says it will support mobility (courtesy car, recovery, at‑home repair, or alternatives). Ask explicitly and keep receipts for reasonable costs. There's no automatic legal right, but Stellantis says it will support mobility (courtesy car, recovery, at‑home repair, or alternatives). Ask explicitly and keep receipts for reasonable costs. Recovery to the dealer: You shouldn't be asked to drive the car in. The brand should arrange safe transport for the vehicle if an at‑home fix isn't available. You shouldn't be asked to drive the car in. The brand should arrange safe transport for the vehicle if an at‑home fix isn't available. Expenses: Keep every receipt for taxis, public transport, and other essential travel caused by the stop‑drive order. Ask the manufacturer to reimburse reasonable costs where a courtesy car hasn't been provided. Keep every receipt for taxis, public transport, and other essential travel caused by the stop‑drive order. Ask the manufacturer to reimburse reasonable costs where a courtesy car hasn't been provided. Clear communication: You're entitled to a straight answer on whether your car is affected, when parts are expected, and how you'll be kept mobile in the meantime. If you're being passed from pillar to post, escalate in writing to customer service and copy in the dealership principal. You're entitled to a straight answer on whether your car is affected, when parts are expected, and how you'll be kept mobile in the meantime. If you're being passed from pillar to post, escalate in writing to customer service and copy in the dealership principal. If you recently bought the car: Bought from a dealer and only just discovered it's under stop‑drive? Speak to the seller. Consumer protection laws may give you remedies if the car was not of satisfactory quality at the point of sale. Independent legal advice is sensible here. Insurance and legal consequences Ignoring a stop‑drive recall is a serious risk. If you crash and investigators find an outstanding stop‑drive order, insurers may reject the claim, and you could face prosecution. If you need to inform your insurer that your car is temporarily off the road due to the recall, do so and keep records of all communications. Practical steps to take today Stop driving immediately. Park the car safely and remove the keys. Confirm your status by using the recall checker and then call your dealer with your VIN. Book the repair. Push for the earliest available slot or at‑home fix. Ask for mobility support. If no courtesy car is offered, request it explicitly - and ask about alternative options if the waiting list is long. Keep records. Save emails, note call times, and keep receipts for any extra travel costs. Can I SORN the car and save on tax? If your vehicle will be off the road for a while, you can apply for a Statutory Off Road Notification (SORN). That means you must not use or park the car on public roads, but you could get a refund for the full remaining months of vehicle tax. Only do this if you truly won't need to drive it until it's repaired; it can take admin time to reverse a SORN when your car is fixed. How the repair works The fix involves replacing the affected airbag module. In many cases, this is a straightforward job a technician can complete in a single visit, though the exact time varies by model. Some owners are being offered at‑home replacements to speed things up; others will need workshop slots. If you're offered an alternative airbag brand emblem (for example, a Citroën‑branded wheel in a DS model) to get you back on the road faster, ask whether you can swap to the correct trim later without charge. Why some owners are still waiting This is one of the biggest safety actions the car industry has seen, and scaling up parts supply plus trained technicians takes time. That doesn't help if you're stranded now, but it explains the uneven experience across the country. If your booking is weeks away, consider being wait-listed for cancellations, checking nearby dealers for earlier slots, and requesting a mobile repair if available in your area.
The Independent
2 days ago
- Automotive
- The Independent
Another 10,000 drivers face Citroen recall over faulty airbags
Citroen has expanded its critical 'stop-drive' airbag campaign, now including C4, DS4, and DS5 models. The urgent recall instructs owners not to drive their vehicles due to a potentially dangerous airbag fault. This expansion follows an initial recall earlier this year, prompted by a report of fatal injuries sustained by a woman in a 2014 Citroen C3 in Reims, France, last year. That incident led to the recall of C3 models manufactured between 2009 and 2016, and DS3s from 2016 to 2019. The recall now affects C4 models built between 2010 and 2011, DS4s from 2010 and 2011 and DS5s produced from 2010 and 2013, resulting in 9,968 vehicles across the UK. A Citroen spokesperson told the PA News Agency: 'To date, more than 66,000 vehicles have had their new replacement airbags fitted. We forecast that the majority of customer vehicles will have their new replacement airbags fitted by the end of September, with the remaining cases handled as swiftly as possible within the coming weeks.' They added: 'In addition, Stellantis has proactively decided to expand the stop-drive to include additional Citroen C4 (2010-2011), DS4 (2010-2011), and DS5 (2010-2013) vehicles. In the UK, this amounts to an additional 9,968 vehicles.' Citroen says that owners can check if their vehicle has been affected and what actions they will need to take by simply typing in their vehicle's VIN number into the brand's 'check tool' on the Citroen website.
Daily Mirror
2 days ago
- Automotive
- Daily Mirror
Urgent 'stop-drive' warning extended to thousands more cars
Citroen has expanded its airbag recall to include additional models Citroen has extended its 'stop-drive' airbag recall to include C4, DS4 and DS5 models, warning owners not to drive their vehicles due to a potentially dangerous airbag fault. The recall was initially announced earlier this year following a report that a woman tragically lost her life due to an airbag in a 2014 Citroen C3 in Reims, France last year. This led to the recall of C3s manufactured from 2009 to 2016 and DS3s produced from 2016 to 2019. Now, the recall has been expanded to include C4 models made between 2010 and 2011, DS4s from 2010 and 2011, and DS5s built from 2010 to 2013, affecting nearly 10,000 vehicles across the UK. A spokesperson for Citroen said: "To date, more than 66,000 vehicles have had their new replacement airbags fitted. We forecast that the majority of customer vehicles will have their new replacement airbags fitted by the end of September, with the remaining cases handled as swiftly as possible within the coming weeks. "In addition, Stellantis has proactively decided to expand the stop-drive to include additional Citroen C4 (2010-2011), DS4 (2010-2011), and DS5 (2010-2013) vehicles. In the UK, this amounts to an additional 9,968 vehicles." Citroen advises owners to check if their vehicle is affected and what steps they need to take by entering their vehicle's VIN number into the brand's 'check tool' on the Citroen website.
Wales Online
2 days ago
- Automotive
- Wales Online
Thousands more drivers given urgent 'stop-drive' notice as recall extended
Thousands more drivers given urgent 'stop-drive' notice as recall extended More models are now covered by the recall A Citroen C3 (Image: Citroen/PA) Citroen has announced an extension of its 'stop-drive' airbag campaign to C4, DS4 and DS5 models. The 'stop-drive' recall is to prevent Citroen owners from driving their vehicles over a potentially dangerous airbag fault. The recall was announced earlier this year, after a report stated that a woman sustained fatal injuries caused by an airbag in a 2014 Citroen C3 in Reims, France last year. This resulted in C3s produced from 2009 to 2016 and DS3s made from 2016 to 2019 being recalled over the issue. The recall now affects C4 models built between 2010 and 2011, DS4s from 2010 and 2011 and DS5s produced from 2010 and 2013, resulting in 9,968 vehicles across the UK. A Citroen spokesperson told the PA News Agency: 'To date, more than 66,000 vehicles have had their new replacement airbags fitted. We forecast that the majority of customer vehicles will have their new replacement airbags fitted by the end of September, with the remaining cases handled as swiftly as possible within the coming weeks.' A Citroen C4 (Image: Citroen/PA) Article continues below They added: 'In addition, Stellantis has proactively decided to expand the stop-drive to include additional Citroen C4 (2010-2011), DS4 (2010-2011), and DS5 (2010-2013) vehicles. In the UK, this amounts to an additional 9,968 vehicles.' Citroen says that owners can check if their vehicle has been affected and what actions they will need to take by simply typing in their vehicle's VIN number into the brand's 'check tool' on the Citroen website.
