Latest news with #DanubeHome
Zawya
4 days ago
- Business
- Zawya
Danube Home selects MoEngage to power hyper-personalized customer journeys
Dubai, UAE – Danube Home, a dominant force in home improvement and furnishing across the Middle East and Indian Subcontinent, is set to revolutionise its customer engagement strategy through a strategic partnership with MoEngage. The company has officially onboarded MoEngage's AI-powered Customer Data and Engagement Platform (CDEP) to power its next phase of significant growth. This collaboration will enable Danube Home to deliver truly personalized shopping experiences, effortlessly connecting every customer's online journey with their in-store interactions, and ensuring a seamless, unified brand experience as Danube Home expands its presence and market dominance. Danube Home, renowned for its high-quality products, innovative designs, and exceptional customer service, holds a unique market position as a homeowner's comprehensive partner, with the product range spanning the entire lifecycle from building materials to final decor and furnishings. To truly excel in this prolonged engagement and ensure a robust approach to customer lifecycle management, Danube Home sought to enhance its omnichannel customer engagement strategy by partnering with an all-in-one, AI-powered platform. MoEngage's CDEP offers a unified view of customer data and advanced omnichannel engagement tools that will empower Danube Home to not only understand but also intelligently predict and proactively engage customers across their complete customer journey, from online browsing to in-store purchases. The ultimate objective is to cultivate a deeply loyal customer base by delivering seamless, truly personalized experiences across in-store and online interactions. "Our recent rebranding is centered around the idea of 'simplicity' and making the customer's journey as seamless and enriching as possible," said Sayed Habib, Director, Danube Home. 'Partnering with a platform that is as heavily invested in customer data and AI innovations is a crucial step in this direction. MoEngage's ability to unify our online and offline data is empowering us to understand our customers better and provide them with the personalized experiences they deserve, whether they are shopping on our website, through our app, or in one of our stores." MoEngage's AI-powered CDEP features and functionalities will enable Danube Home to: Unify Customer Data: Through ID stitching and omnidata amalgamation, MoEngage will enable the brand to consolidate customer data from Danube Home's website, app, and in-store POS systems, creating comprehensive customer profiles. Map Offline-Online Journeys: The Offline-Online Data Mapping feature will provide Danube Home with a holistic understanding of customer behavior across all touchpoints, essential for a brand with a strong physical presence. Execute Targeted Lifecycle Campaigns: Danube Home will now be able to deploy personalized campaigns across various channels, including push notifications, email, and in-app messages, ensuring relevant and timely communication throughout the customer's journey with the brand. Future-Proof Its Engagement Strategy: The partnership provides a scalable foundation for Danube Home's strategic goal of future expansion into new markets. "We are thrilled to welcome Danube Home, a true leader in the Middle East's dynamic retail sector, to the MoEngage family," said Kunal Badiani, Vice President - Business & Growth for Middle East, Africa, and Turkey at MoEngage. "In today's highly competitive and evolving Middle Eastern market, providing a consistent and personalized omnichannel experience is no longer a luxury but a strategic imperative. It begins with unifying and extracting the right insights from your customer data. We are confident that our AI-powered platform will enable Danube Home to not only meet but exceed their customers' expectations, driving deeper engagement, significant business growth, and fostering long-term loyalty." This transformative partnership underscores Danube Home's unwavering commitment to customer-centricity and AI-innovation. It stands as a testament to the immense power of unifying online and offline data for personalization at scale and highlights the growing strategic importance of a comprehensive omnichannel approach for retailers aiming to foster deeper customer relationships and accelerate business growth in a rapidly evolving market. About MoEngage MoEngage is the Middle East's #1 Customer Data and Engagement Platform (CDEP), most trusted by over 1,350 global consumer brands, including Galadari Brothers, DP World, Homzmart, Alsaif Gallery, Azadea, Botim, Gathern, Jazeera Airways, Mobily Pay, The ENTERTAINER, Othaim Markets, Seera Group, BFL, Apparel Group, Telda, Riva Fashion. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. MoEngage Analytics arms marketers and product owners to build a unified customer profile with insights into customer behavior, their journey, product usage, preferences, and interests. Brands leverage MoEngage to orchestrate customer journeys and build 1:1 experiences across the website and mobile (with MoEngage Personalize), email, social, and instant messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps brands unify their promotional and transactional communication to a single platform for better insights and lower costs. MoEngage's AI Agents help marketers develop winning copies and creatives, build customer segments, craft relevant journeys, optimize campaigns and channels that boost engagement, and reduce campaign go-live times. For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage was the only vendor to be named a Customers' Choice Vendor in the Gartner Peer Insights™ Voice of the Customer: Email Marketing Report 2025, Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023. To learn more, visit About Danube Home Danube Home is a leading home improvement and home furnishing retail brand with a strong, vibrant, ever-growing presence in the Middle East. It is known for its unwavering commitment to the highest standards of customer service, unmatched quality, strikingly beautiful designs, and innovative retail services. Starting off as a single showroom in Ras Al Khaimah in 2008, Danube Home has grown into the region's favourite destination for home interior solutions because the company has successfully captured and blended the quintessential spirit of craftsmanship and design into its bewildering range of products. Today, Danube Home is offering more than 25,000 products across 16 product-specific categories. The company has 20 showrooms and more than 5 million square feet of logistics and warehousing space. Danube Home showrooms are strategically present as standalone locations and in major shopping malls across the Gulf Region. The company has expanded its presence beyond the sandy dunes of the Gulf by establishing its first showroom right in the heart of India. In the UAE, Danube Home has showrooms in Al Barsha, Deira, Sharjah, Ras Al-Khaimah, Fujairah, Dibba, Jimi Mall & Reem Mall Al Ain, and Abu Dhabi. Danube Home has 9 showrooms in 8 showrooms Oman, and 2 showrooms in Bahrain and 1 in Qatar. The product portfolio of Danube Home includes luxury sanitary-ware, ceramic wall and floor tiles, parquet flooring, elegant curtains, wallpapers, window blinds, chandeliers, carpets, home decors, hardware tools, ceilings, doors, paints, decorative paints, wall panels, garden and outdoor furniture, garden accessories, gazebos, pergolas, customised kitchens, and many more building materials and home interior products. Danube Home is ranked among the top retailers in the Gulf Region, which has been growing at an average of 25 percent growth rate since 2011. Danube Home is a recipient of many prestigious awards and remains a motivating workplace for the best talent in the region. Over the past decade and a half, Danube Home has transformed into a customer-centric household name, accelerating its growth in the UAE, Oman, and Bahrain. It has further expanded into 14 other countries through franchise owned, franchise operated stores. With a team of over 2,000 employees, Danube Home strives towards continuous growth, envisioning the brand to reach out to global customers with its unique collection of products and holistic services. To learn more, visit For more information please contact: Pooja Poddar Jain Lead- Communications @ MoEngage Mobile: +91 9886748912
Campaign ME
5 days ago
- Business
- Campaign ME
Danube Home picks MoEngage to power hyper-personalised customer journeys
Home improvement and furnishing brand Danube Home, which is prominent across the Middle East region and the Indian subcontinent, has entered a strategic partnership with insights-led customer engagement platform MoEngage as part of its aim to revolutionise its customer engagement strategy. Danube Home has officially onboarded MoEngage's AI-powered Customer Data and Engagement Platform (CDEP) to power its next phase of significant growth. The collaboration will enable Danube Home to deliver personalised shopping experiences, connecting every customer's online journey with their in-store interactions, and ensuring a unified brand experience. Commenting on the partnership, Sayed Habib, Director, Danube Home, said, 'Our recent rebranding is centered around the idea of 'simplicity' and making the customer's journey as seamless and enriching as possible. Partnering with a platform that is as heavily invested in customer data and AI innovations is a crucial step in this direction.' Habib added, ' MoEngage's ability to unify our online and offline data is empowering us to understand our customers better and provide them with the personalized experiences they deserve, whether they are shopping on our website, through our app, or in one of our stores.' MoEngage's AI-powered CDEP features and functionalities will enable Danube Home to: Unify customer data : Through ID stitching and omnidata amalgamation, MoEngage will enable the brand to consolidate customer data from Danube Home's website, app, and in-store POS systems, creating comprehensive customer profiles. : Through ID stitching and omnidata amalgamation, MoEngage will enable the brand to consolidate customer data from Danube Home's website, app, and in-store POS systems, creating comprehensive customer profiles. Map offline-online journeys : The Offline-Online Data Mapping feature will provide Danube Home with a holistic understanding of customer behavior across all touchpoints, essential for a brand with a strong physical presence. : The Offline-Online Data Mapping feature will provide Danube Home with a holistic understanding of customer behavior across all touchpoints, essential for a brand with a strong physical presence. Execute targeted lifecycle campaigns : Danube Home will now be able to deploy personalized campaigns across various channels, including push notifications, email, and in-app messages, ensuring relevant and timely communication throughout the customer's journey with the brand. : Danube Home will now be able to deploy personalized campaigns across various channels, including push notifications, email, and in-app messages, ensuring relevant and timely communication throughout the customer's journey with the brand. Future-proof its engagement strategy: The partnership provides a scalable foundation for Danube Home's strategic goal of future expansion into new markets. MoEngage's CDEP offers a unified view of customer data and advanced omnichannel engagement tools that will empower Danube Home to not only understand but also intelligently predict and proactively engage customers across their complete customer journey, from online browsing to in-store purchases. Kunal Badiani, Vice President – Business and Growth for Middle East, Africa, and Turkey at MoEngage, 'We are thrilled to welcome Danube Home, a true leader in the Middle East's dynamic retail sector, to the MoEngage family.' Badlani added, 'In today's highly competitive and evolving Middle Eastern market, providing a consistent and personalized omnichannel experience is no longer a luxury but a strategic imperative. It begins with unifying and extracting the right insights from your customer data. We are confident that our AI-powered platform will enable Danube Home to not only meet but exceed their customers' expectations, driving deeper engagement, significant business growth, and fostering long-term loyalty.'
Zawya
10-06-2025
- Business
- Zawya
Festival Plaza, Jebal Ali enhances offering with addition of new home retail outlets and an exciting entertainment venue
Dubai, UAE: Visitors to Festival Plaza, Jebal Ali – the lifestyle community mall will soon have more to enjoy with the launch of several exciting new additions. Key highlights include the upcoming opening of Danube Home, a leading home solutions brand; the launch of Scorpion Club, an innovative entertainment and bowling concept; the expansion of Pan Home, enhancing its popular home furnishing & décor offering within the mall; and the opening of the second Crate & Barrel Bazaa, showcasing contemporary furniture and home décor, with an expanded range of outdoor furniture and accessories. The new outlets and venues – key additions that amplify the mall's core focus areas of home, family and fun – join the already stellar line-up of retail, lifestyle and entertainment options that make Festival Plaza, Jebal Ali a must-visit destination for home makeovers and lifestyle-led retail. The addition of Danube Home and Crate & Barrel Bazaar enhances the malls reputation as a key destination for stylish home living and interiors, and broadens its appeal to homeware shoppers. Danube Home offers a wide selection of furniture and home décor with a stylish, contemporary edge, while Crate & Barrel Bazaar enables budget-conscious fans of the US brand to enjoy generous year-round savings on its premium range. The expansion of Pan Home, one of the leading furnishing brands in the region, further strengthens Festival Plaza, Jebal Ali's position as a one-stop destination for home and living needs. The opening of Scorpion Club brings an exclusive, first-of-its-kind immersive entertainment offering not previously available in the South of Dubai. Scorpion Club features a bowling alley, darts and sniper shooting, billiards and snooker and interactive games, blending modern technology, interactive gaming and classic fun for all ages. Hayssam Hajjar, Asset Management Director at Al-Futtaim Real Estate, said 'At Festival Plaza, we're always striving to elevate the experience for our community by introducing exciting new offerings that reflect their evolving lifestyles and preferences. With the recent enhancement of our home segment, welcoming brands like Danube and Crate & Barrel Bazaar alongside IKEA and ACE, we're strengthening an already robust category that truly resonates with our visitors. Festival Plaza not just as a retail space, it is a dynamic lifestyle destination designed around the everyday needs of our surrounding communities. We remain committed to growing with our customers, providing them with a place that's not only convenient but familiar.' In enabling access to enhanced home and lifestyle brands and a new entertainment option that caters to all ages, the three additions strengthen Festival Plaza, Jebal Ali's community relevance and position as a one-stop destination for all the family, and underscore its focus on home and living retail and elevated entertainment experiences. Hayssam Hajjar concluded: 'Festival Plaza, Jebal Ali has been steadily evolving into a lifestyle-driven community destination tailored to the needs of nearby residents with exciting home and entertainment options. The new additions align with our longstanding commitment to diversifying our retail mix, expanding our lifestyle offerings and investing in innovation, as well as our strategy of building deeper connections with the Jebel Ali and South Dubai communities. We are confident visitors will enjoy the enhanced experiences now available at the mall.' About Festival Plaza, Jebel Ali Festival Plaza, Al-Futtaim Real Estate's local lifestyle community mall, caters to residential areas including Jebel Ali, Al Furjan and Wasl Gate, as well as attracting visitors from Dubai Marina, Palm Jumeirah, Motor City and further afield. Spanning 65,000 square meters, Festival Plaza provides a holistic lifestyle experience for its visitors as it offers a wide variety of homeware and wellness options including the largest IKEA store in the region, the premium Al-Futtaim Health clinics, HealthHub and Lutetia as well as a wide variety of retail, dining and lifestyle options, a concept store from Lulu Hypermarket and. Visitors to Festival Plaza can choose from more than 20 dining options offering international cuisines at the expansive food court. Festival Plaza has elevated its community and family offerings with the launch of the new Battle Park paintball facility, providing a fun and engaging activity for the entire family. The mall also features unique signature services exclusive to Festival Plaza, including the Volvo Mall Studio, the Festival Plaza Design Hub for interior design enthusiasts, Kavak, the global pre-owned car platform newly introduced to the UAE. In addition, Festival Plaza is also home to Champs Festival Plaza, the country's largest world-class indoor sporting and fitness complex. With 2,300 parking spaces ensuring hassle-free accessibility, the mall further enhances convenience with services like the interior designer consultation and a shuttle bus for easy connectivity. Find more information Al-Futtaim Real Estate Al-Futtaim Real Estate is the region's only private master developer with over six decades of real estate and management experiences, with a diversified portfolio across the real estate value chain. Al-Futtaim Real Estate is responsible for a multi-billion-dollar portfolio comprising of individual, corporate real estate and investment assets and master-planned destinations across the Middle East and North Africa region. With capabilities across the value chain and entire real estate cycle from location conceptualization, development, design and fit-out, asset management, contracting and operation, Al-Futtaim Real Estate covers a diverse range of industries and asset type including residential, commercial, malls, hospitality, healthcare, infrastructure, and education. The current flagship mixed-use urban communities under Al-Futtaim Real Estate's Festival City brand are Dubai Festival City, Cairo Festival City and Doha Festival City. Dubai Festival City and Cairo Festival City are fully integrated communities which have been carefully master planned to offer a superior lifestyle destination with outstanding facilities, comprising residential and commercial accommodation, educational institutions and five-star hotels to fully complement the signature retail, leisure, and entertainment proposition. The Real Estate portfolio covers over 1 million sqm GLA across retail and commercial assets and over 80 million in annual footfall across five malls in the MENA region: Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall in Casablanca, Morocco. Testament to its expertise in the retail space, Al-Futtaim Real Estate also provides third party management services in asset management, leasing, marketing and operations for shopping centers in the region, including Arabian Center, part of the Al Naboodah Group. The Al-Futtaim Real Estate division also manages Al Futtaim's contracting business, a fully integrated, end-to-end engineering, technologies and construction specialist with a solid delivery track record of mega projects in major Middle East markets over the past 50 years. Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions. Visit our website here Al-Futtaim Group Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail, and health; employing more than 33,000 employees across more than 20 countries in the Middle East, Asia, and Africa, we partner with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enable the organisation to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers every day. For more information, visit:
