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PLAY Q1 Earnings Call: Dave & Buster's Emphasizes Operational Fixes and Traffic Recovery
PLAY Q1 Earnings Call: Dave & Buster's Emphasizes Operational Fixes and Traffic Recovery

Yahoo

time2 days ago

  • Business
  • Yahoo

PLAY Q1 Earnings Call: Dave & Buster's Emphasizes Operational Fixes and Traffic Recovery

Arcade company Dave & Buster's (NASDAQ:PLAY) met Wall Street's revenue expectations in Q1 CY2025, but sales fell by 3.5% year on year to $567.7 million. Its non-GAAP profit of $0.76 per share was 25% below analysts' consensus estimates. Is now the time to buy PLAY? Find out in our full research report (it's free). Revenue: $567.7 million vs analyst estimates of $568.4 million (3.5% year-on-year decline, in line) Adjusted EPS: $0.76 vs analyst expectations of $1.01 (25% miss) Adjusted EBITDA: $136.1 million vs analyst estimates of $137.4 million (24% margin, 0.9% miss) Operating Margin: 11.1%, down from 14.5% in the same quarter last year Locations: 234 at quarter end, up from 224 in the same quarter last year Same-Store Sales fell 8.3% year on year (-3.8% in the same quarter last year) Market Capitalization: $894.5 million Dave & Buster's leadership attributed the company's recent performance to a return to core operational strategies and an effort to correct previous missteps across marketing, menu design, and store operations. Interim CEO Kevin Sheehan acknowledged that results remain below expectations but noted progress after refocusing on proven promotions, simplified messaging, and increased operator engagement. Management highlighted early momentum from reintroducing the Eat & Play combo, adjustments to menu pricing, and changes to the incentive structure for store managers. CFO Darin Harper explained that improvements in traffic, particularly on weekends and among higher-income guests, were the most significant contributors to the quarter's results. The leadership team maintained a cautious stance, emphasizing that recovery efforts are still in early phases and that further work is needed to restore sales and profitability. Looking ahead, management expressed optimism that recently launched initiatives, such as the Summer Pass and a renewed focus on guest experience, will support further gains in sales and traffic. Sheehan outlined a clear roadmap centered on continued execution of the back-to-basics plan, ongoing menu enhancements, and more targeted marketing investments. He stated, 'We are improving our execution every day and have a very clear roadmap of work to do to continue to drive improvements and meaningful growth in the business.' Harper added that capital spending will be more disciplined, with a focus on remodeling and high-return investments. Management acknowledged that it will take several more quarters to fully realize the impact of these strategies, noting the potential for further sequential improvement as new promotions, games, and incentive structures take hold. Management traced the quarter's results to improvements in traffic, promotional effectiveness, and operational changes, while noting that higher marketing and maintenance spending weighed on margins. Traffic-led improvement: Leadership identified a rebound in guest traffic—especially on weekends and among higher-income customers—as the primary driver of better results, with proprietary tracking showing increased awareness of new promotions and games. Eat & Play combo relaunch: The reintroduction of the Eat & Play combo, a bundled food and game offer, drove higher average check and double-digit customer opt-in rates, helping to boost both food and beverage sales without relying on deep discounting. Menu and pricing adjustments: Management addressed prior menu complexity and pricing issues by reskinning the menu for clarity and testing new configurations. Further menu enhancements, including the return of popular entrées, are scheduled for rollout after extensive operational testing. Remodel and incentive changes: Ongoing store remodels, particularly those with updated entertainment offerings, outperformed the broader system. A new store manager incentive plan tied to same-store sales growth was introduced, aiming to foster a stronger sense of ownership and drive local engagement. Marketing and maintenance investments: Higher marketing spend and renewed investment in game room maintenance were cited as temporary margin pressures, as management prioritized guest experience and promotional effectiveness to drive long-term traffic and revenue recovery. Dave & Buster's expects its ongoing operational changes, new product launches, and disciplined capital spending to drive gradual improvement in sales and profitability. Expanded game and promotional offerings: Management is rolling out new games and launching the Summer Pass, an unlimited gameplay and discount program, to attract repeat visits and increase guest engagement throughout the summer months. Early feedback on these initiatives has been encouraging, and the company believes they will help sustain positive sales momentum. Operational discipline and menu innovation: The company is focused on disciplined capital allocation, limiting total capital expenditures and refining its remodel strategy to maximize returns. Upcoming menu enhancements, including popular legacy dishes, are expected to further improve guest satisfaction and check averages. Incentive alignment and international growth: The new store manager incentive model is designed to align operator performance with company goals, particularly same-store sales growth. Additionally, Dave & Buster's plans to accelerate international franchising, with at least seven new locations expected over the next year, providing a capital-light avenue for expansion. In the coming quarters, the StockStory team will closely monitor (1) the pace and sustainability of traffic gains, especially during key promotional periods like summer, (2) the effectiveness of menu enhancements and targeted marketing spend in boosting guest satisfaction and check averages, and (3) progress on international franchising and remodel returns. Execution on these fronts will be critical to demonstrating a sustained recovery in sales and margins. Dave & Buster's currently trades at a forward P/E ratio of 12.1×. Should you double down or take your chips? See for yourself in our full research report (it's free). The market surged in 2024 and reached record highs after Donald Trump's presidential victory in November, but questions about new economic policies are adding much uncertainty for 2025. While the crowd speculates what might happen next, we're homing in on the companies that can succeed regardless of the political or macroeconomic environment. Put yourself in the driver's seat and build a durable portfolio by checking out our Top 5 Growth Stocks for this month. This is a curated list of our High Quality stocks that have generated a market-beating return of 183% over the last five years (as of March 31st 2025). Stocks that made our list in 2020 include now familiar names such as Nvidia (+1,545% between March 2020 and March 2025) as well as under-the-radar businesses like the once-micro-cap company Tecnoglass (+1,754% five-year return). Find your next big winner with StockStory today.

Dave & Buster's Entertainment Inc (PLAY) Q4 2024 Earnings Call Highlights: Navigating ...
Dave & Buster's Entertainment Inc (PLAY) Q4 2024 Earnings Call Highlights: Navigating ...

Yahoo

time08-04-2025

  • Business
  • Yahoo

Dave & Buster's Entertainment Inc (PLAY) Q4 2024 Earnings Call Highlights: Navigating ...

Revenue: $535 million for Q4 fiscal 2024. Net Income: $9 million or $0.25 per diluted share. Adjusted Net Income: $27 million or $0.69 per diluted share. Adjusted EBITDA: $127 million with a margin of 23.8%. Comparable Store Sales: Decreased 9.4% on a like-for-like calendar basis versus the prior year period. Operating Cash Flow: $108.9 million for Q4. Cash and Credit Availability: $6.9 million in cash and $503.5 million available under a $650 million revolving credit facility. Net Total Leverage Ratio: 2.8 times. Share Repurchases: Nearly 3 million shares for approximately $85 million in Q4; total of 5 million shares repurchased in fiscal 2024. Sale-Leaseback Proceeds: $111 million from Q4 transactions, totaling $185 million for fiscal 2024. Capital Expenditures: $558 million on a gross basis or $357 million net for fiscal 2024. New Store Openings: 5 new stores in Q4, totaling 14 new stores in fiscal 2024. Franchise Development: First international franchise location opened in India; 35 franchise partnership agreements in place. Fiscal 2025 Capital Expenditure Expectation: Not to exceed $220 million. Planned New Store Openings for Fiscal 2025: 10 to 12 new stores. Warning! GuruFocus has detected 6 Warning Signs with PLAY. Release Date: April 07, 2025 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Dave & Buster's Entertainment Inc (NASDAQ:PLAY) has identified clear opportunities for improvement and is taking actions to address past mistakes. The company has reintroduced TV advertising and returned to its historically successful promotional activities, such as the Eat & Play Combo. Financial position remains strong with low leverage, no near-term debt maturities, and significant operating free cash flow generation. New store development continues to deliver high returns on investment, with 14 new stores added in fiscal 2024 and plans for further expansion. The introduction of new games, including the Human Crane and other premium marquee games, is expected to enhance the customer experience and drive revenue growth. Comparable store sales decreased by 9.4% in the fourth quarter of fiscal 2024, indicating ongoing challenges in driving traffic and sales. Previous leadership's significant changes to marketing, operations, and menu negatively impacted the business, requiring a back-to-basics approach. The company is facing a mixed economic environment, with uncertainties impacting consumer behavior and spending. Remodel strategy faced challenges due to improper testing and budget overspending, leading to a more measured pace in 2025. The competitive landscape remains a concern, with the need to differentiate and improve brand positioning to better compete in the market. Q: Where have you seen improvements in March and April, and how are you handling economic uncertainties? A: Darin Harper, CFO, noted that March and April showed marked improvements in traffic and ticket sales, particularly in food and beverage. The company is about 55% of the way to where they should be and expects further improvements in the coming months. They are optimistic about overcoming economic uncertainties by focusing on strategic opportunities. Q: How does the Back to Basics strategy affect the cost structure and remodel cadence? A: Kevin Sheehan, Interim CEO, explained that the Back to Basics strategy involves reallocating marketing dollars back to TV and improving game offerings. The strategy aims to enhance customer experience without significantly changing margins. The remodel cadence will be more measured, focusing on stores that need it and ensuring high ROI. Q: Is there a value proposition issue for the brand, particularly in pricing? A: Kevin Sheehan and Darin Harper addressed this by stating they are testing new pricing strategies to enhance the guest experience. They are focusing on food attach strategies like the Eat & Play Combo to drive check growth without relying solely on price increases. Q: How do you view the competitive environment and its impact on recent sales struggles? A: Kevin Sheehan believes the recent sales struggles are more about internal execution rather than competitive pressures. He emphasized that correcting past mistakes and focusing on core strengths will mitigate any competitive challenges. Q: What are the expectations for CapEx in fiscal 2025, and how does it relate to sale-leasebacks? A: Darin Harper stated that the $220 million net CapEx includes typical tenant improvements and sale-leasebacks. The company is taking a conservative approach, focusing on optimizing capital spending to ensure high ROI. For the complete transcript of the earnings call, please refer to the full earnings call transcript. This article first appeared on GuruFocus. Sign in to access your portfolio

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