Latest news with #DeliverectKiosk
Yahoo
09-07-2025
- Business
- Yahoo
Deliverect names Justin Falciola as president of the Americas
Global food tech software as a service (SaaS) company Deliverect has appointed Justin Falciola as the organisation's president of the Americas. The move signals a new phase of AI-driven growth for the company in the US and beyond. The appointment follows the significant milestone of surpassing one billion orders processed. Before joining Deliverect, Falciola worked as chief technology and growth officer at Carl's Jr and Hardee's parent company, CKE Restaurant Holdings, managing IT operations for 3,800 restaurants in 40 countries. In the role, he developed a strategic growth framework focusing on demand channels, payments, loyalty programmes and digital platforms. In 2016, Falciola joined Papa John's to head its Digital team. By 2018, he had been appointed chief analytics and technology officer, managing technology and digital solutions for 6,000 restaurants in 50 nations. He contributed to a $1bn increase in mobile, web and aggregator sales between 2019 and 2021. Deliverect CEO Zhong Xu stated: 'Reaching one billion orders is a major moment — but it's just the beginning. Restaurants need more than automation; they need intelligence and a best-in-class network of integration opportunities. 'Justin's experience driving digital innovation at some of the world's largest restaurant brands makes him the ideal leader to help scale our AI capabilities and deliver even more value for customers and partners across the Americas.' Deliverect's AI-powered platform is designed to manage digital orders. It is backed by a network of 1,000 integrations and a team of more than 450 employees. The company's platform is currently leveraged by more than 68,000 establishments worldwide, including well-known chains such as Burger King UK, Pret A Manger, Taco Bell and Little Caesars. In May 2025, the company expanded its offerings in the UK with the launch of Deliverect Kiosk, a self-service solution to streamline restaurant operations and enhance customer experiences. "Deliverect names Justin Falciola as president of the Americas" was originally created and published by Verdict Food Service, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business Wire
21-05-2025
- Business
- Business Wire
Deliverect Kiosk Arrives in UK: The Cloud-Based Lifeline for Restaurants Facing Ongoing Operational Pressures
LONDON--(BUSINESS WIRE)-- Deliverect, a leading global food tech SaaS company, today announced the UK launch of Deliverect Kiosk, a fully integrated self-service solution designed to streamline in-store operations and elevate the customer experience. This launch, building on Deliverect's acquisition of European kiosk innovator Tabesto in late 2024, marks a strategic expansion of Deliverect's omnichannel capabilities in the UK market, helping restaurants meet growing demand for efficient, tech-enabled service. At peak times, restaurants saw queues disappear and ticket sizes soar 32%, within a few weeks of installing Deliverect Kiosk. Further, early customers noted a 17% reduction in average order time, while 50% of kiosk orders included an upsell and 38% contained at least one paid add-on, a powerful combination that lifts revenue while reducing operational pressure. With Deliverect Kiosk, restaurants gain more than just a self-service screen, they unlock a cloud-based, fully integrated ordering experience designed to drive conversion and scale with ease. Operating entirely in the cloud, the Kiosk ensures that menus are centrally managed and updated in real time across all locations, with built-in upselling and smart bundling to grow ticket sizes, no staff involvement required. Whether counter-service, QSR, or dine-in, the Kiosk offers flexible hardware options, floor-standing, wall-mounted, or countertop to suit any restaurant layout. It supports multilingual ordering, localised promotions, and loyalty integrations to engage customers across diverse markets. Real-time stock synchronisation with your POS ensures diners only see what's available; creating a smoother, more satisfying guest experience from first tap to order fulfilment. 'The timing of this launch couldn't be more relevant,' said Joe Heather, Regional General Manager at Deliverect. 'With the recent increases to the National Minimum Wage and National Insurance contributions coming into effect in April, operators are feeling the squeeze. Deliverect Kiosk gives restaurants a practical way to manage rising labour costs, streamlining front-of-house operations, speeding up service, and allowing staff to focus on more valuable, customer-facing tasks.' The launch comes at a critical time as UK operators face mounting pressure from labour shortages, operational bottlenecks during peak hours, and rising consumer demand for fast, tech-powered experiences. With built-in upselling, real-time menu sync, and full integrations with POS, KDS, and delivery aggregators, Deliverect Kiosk puts operators in control, offering centralised configuration, smart product availability sync, loyalty integrations, and access to real-time transaction dashboards, offering greater flexibility for restaurants. It's a unified solution that optimises performance both on- and off-premise, while simplifying day-to-day management for restaurant teams. Key Benefits of Deliverect Kiosk: Faster service: Self-ordering reduces queue times and improves order throughput. Higher order value: AI-powered upsell prompts and event-based promotions encourage add-ons and upgrades. Rapid deployment with plug-and-play hardware: Powered by Fox Kiosk, the most operator-friendly, modular solution on the market. Deliverect Kiosk features an all-in-one design with built-in NFC (Near Field Communication) for secure contactless payments (via Deliverect Pay) and printer-free QR code digital receipts. Its sleek 22' touchscreen is available in wall, counter, or floor-mounted formats, enabling flexible installation with minimal setup. Restaurants can go live in under four weeks with minimal IT involvement—ideal for fast-paced, high-volume environments. Full ecosystem integrations: Syncs with Deliverect's full platform, including delivery channels, POS, and CRM tools. The Kiosk will be offered as part of a bundled product suite with Deliverect Restaurants, ensuring operators benefit from an end-to-end, fully integrated system that connects in-store and digital ordering workflows. Deliverect Kiosk is already available to restaurants across Germany, Spain, Italy, Switzerland, and Belgium. It is live across the UK starting in May, with further international expansion planned later in 2025. For more information about Deliverect Kiosk, visit
