Latest news with #DeliveryServiceExcellenceAward
Hi Dubai
19-02-2025
- Automotive
- Hi Dubai
Dubai Launches Second Edition of Delivery Service Excellence Award
Dubai's Roads and Transport Authority (RTA) and Dubai Police General Headquarters have jointly announced the launch of the second edition of the Delivery Service Excellence Award. Open for registration from 19th February to 31st May 2025, the award aims to foster competition among delivery service providers, elevate service standards, and reinforce road safety compliance. The award is segmented into three key categories: Companies, Drivers, and Partners. It will recognize the top three delivery service providers, three leading smart platform operators, and the best strategic partner. Additionally, the top 200 delivery drivers will be honoured for their commitment to excellence and safety. Ahmed Mahboub, CEO of RTA's Licensing Agency, highlighted the award's success in its inaugural edition and its role in driving industry-wide improvements. 'This initiative aligns with Dubai's Safety Strategy and contributes to establishing a 'Safe City' by reducing road accidents and promoting best practices within the delivery sector,' Mahboub stated. Major General Saif Muhair Al Mazrouei, Director of the General Department of Traffic at Dubai Police, underscored the importance of such initiatives in enhancing service quality and safety. 'Beyond enforcing regulations, this award fosters positive driving behaviour and a culture of safety, benefiting all road users,' he remarked. He also emphasized Dubai Police's commitment to ongoing safety campaigns, driver training, and the adoption of advanced monitoring technologies to uphold Dubai's reputation as one of the world's safest cities. The selection criteria for the Best Company category include adherence to safety and environmental standards, regulatory compliance, and customer satisfaction. Meanwhile, the Best Driver category evaluates clean driving records and overall performance. The initiative seeks to inspire excellence within the industry, ensuring that Dubai's rapidly expanding delivery sector operates within a secure and efficient framework. News Source: Dubai Media Office
TAG 91.1
18-02-2025
- Automotive
- TAG 91.1
Dubai to honour top delivery riders, companies
The Roads and Transport Authority (RTA) and Dubai Police have launched the second edition of the Delivery Service Excellence Award, with registration open from February 19 to May 31. The award aims to improve service quality, boost competition and promote road safety in the delivery sector. It will honour the top three delivery service companies, the top three companies using smart platforms, and the best strategic partner, along with 200 top-performing delivery riders. Ahmed Mahboub, CEO of the RTA's Licensing Agency, highlighted the success of the inaugural edition of the award, stressing its role in driving better performance and enhancing compliance with global best practices. The award encourages delivery companies and drivers to maintain high standards of professionalism and safety while contributing to Dubai's vision of becoming a 'Safe City'. Major General Saif Muhair Al Mazrouei, Director of the General Department of Traffic at Dubai Police, emphasized that the award drives improvement in safety and service quality, encouraging both drivers and businesses to meet the highest standards while fostering a culture of safety. Selection for the Best Company category is based on compliance with quality, safety and environmental standards, while the Best Driver category rewards those with a clean record and exceptional performance, promoting safer delivery practices. #RTA and #Dubai Police General Headquarters have launched the second edition of the 'Delivery Service Excellence Award'. Registration is open from February 19 until May 31, 2025. The award fosters competition among delivery service companies, enhances service quality and… — RTA (@rta_dubai) February 18, 2025
Emirates 24/7
18-02-2025
- Automotive
- Emirates 24/7
RTA and Dubai Police Launch Second Edition of 'Delivery Service Excellence Award'
The Roads and Transport Authority (RTA) and Dubai Police General Headquarters have launched the second edition of the Delivery Service Excellence Award. Registration is open from 19th February to 31st May 2025. The award fosters competition among delivery service companies, enhance service quality and excellence, and promote road safety and compliance with traffic regulations. The award comprises three categories: Companies, Drivers, and Partners. It recognises the top three companies in delivery services, the top three companies operating through smart platforms and applications, and the best strategic partner. Additionally, the award will honour the top 200 delivery service drivers. Ahmed Mahboub, CEO of the Licensing Agency at RTA, expressed his delight at the success of the award's inaugural edition, as reflected in the high number of submissions from both companies and drivers. He emphasised the award's role as a key motivator, driving participants to enhance their daily performance while ensuring compliance with global best practices and standards, ultimately contributing to the improvement of the quality of life in the emirate. "The award aligns with Dubai's Safety Strategy, reinforcing efforts to establish a 'Safe City' and reduce road accidents. It underscores the commitment of stakeholders to fostering excellence in the delivery service sector. Moreover, the award acts as a driving force, motivating participants to uphold the highest standards of professionalism while fostering a positive work environment," added Mahboub. Mahboub also highlighted the sustained growth of the delivery service sector in recent years, driven by rising demand from individuals and businesses. He urged companies and specialised institutions to actively engage in the award by nominating either their organisation or their delivery drivers. Strategic Partnership Major General Saif Muhair Al Mazrouei, Director of the General Department of Traffic at Dubai Police, underscored the vital role of specialised awards and initiatives in enhancing safety and service quality within the delivery sector. He stressed the importance of such programmes in driving continuous improvement among drivers and business owners, encouraging them to raise service standards in a competitive and motivating environment. He explained that these initiatives went beyond enforcing traffic regulations, as they also promoted positive driving behaviour and instilled a culture of safety within the community, ultimately benefiting all road users. Al Mazrouei added: 'These awards provide genuine opportunities for companies to enhance road safety practices and implement internationally recognised standards to safeguard the well-being of drivers and other road users. They play a pivotal role in raising driver awareness, encouraging responsible and safe driving, and inspiring companies to optimise operations and adopt advanced safety technologies. 'Violations of safety regulations, such as failing to wear protective gear or engaging in reckless driving, remain among the primary causes of serious traffic accidents. Therefore, we view these initiatives as a crucial step towards strengthening public-private collaboration. Dubai Police remain committed to enhancing road safety awareness through campaigns, workshops, and training sessions for drivers, while also adopting advanced technologies to monitor and regulate traffic. Such efforts are part of a broader strategy to ensure that Dubai maintains its reputation as one of the safest cities in the world.' Al Mazrouei reaffirmed Dubai Police's commitment to staying ahead of industry advancements, including enhancing communication with delivery service providers. He stated: 'Dubai Police will continue promoting a culture of responsible driving through specialised training programmes that improve road safety and driver performance, reduce accidents, and uphold the highest safety standards across Dubai's roads.' He urged delivery service companies to actively participate in these initiatives, emphasising that collaboration among all stakeholders would play a crucial role in fostering a safer traffic environment, protecting lives and property, and further strengthening Dubai's position as one of the world's most desirable cities to live and work. Selection Criteria For the Best Company category, selection criteria include adherence to quality, health, safety, and environmental standards, compliance with RTA regulations, integration of advanced technologies, continuous training and qualification of drivers, and contributions to enhancing customer satisfaction levels. For the Best Driver category, evaluation is based on a clean record free of complaints, violations, and accidents, along with an overall performance assessment. The aim is to motivate drivers to improve the quality of delivery services, fostering their growth within a safe and secure environment. Follow Emirates 24|7 on Google News.
Khaleej Times
18-02-2025
- Business
- Khaleej Times
Dubai: 200 'best' delivery riders, companies to be honoured; selection criteria revealed
In an effort to enhance competition between delivery companies in Dubai, a new edition of the Delivery Service Excellence Award has been announced in the emirate on Tuesday. Registration of the award, which was launched by Dubai's Roads and Transport Authority (RTA) and Dubai Police General Headquarters, will be open from February 19 to May 31, RTA said in a statement. The award comprises three categories: companies, drivers, and partners. It recognises the top three companies in delivery services, the top three companies operating through smart platforms and applications, and the best strategic partner. Additionally, the award will honour the top 200 delivery service drivers. "The award aligns with Dubai's Safety Strategy, reinforcing efforts to establish a 'Safe City' and reduce road accidents. It underscores the commitment of stakeholders to fostering excellence in the delivery service sector. Moreover, the award acts as a driving force, motivating participants to uphold the highest standards of professionalism while fostering a positive work environment," Ahmed Mahboub, CEO of the Licensing Agency at RTA. Mahboub also highlighted the sustained growth of the delivery service sector in recent years, driven by rising demand from individuals and businesses. He urged companies and specialised institutions to actively engage in the award by nominating either their organisation or their delivery drivers. Major General Saif Muhair Al Mazrouei, Director of the General Department of Traffic at Dubai Police said: "Violations of safety regulations, such as failing to wear protective gear or engaging in reckless driving, remain among the primary causes of serious traffic accidents. Therefore, we view these initiatives as a crucial step towards strengthening public-private collaboration." Criteria of selection For the Best Delivery Company category, selection criteria include the following: For the Best Driver category, evaluation is based on: The aim is to motivate drivers to improve the quality of delivery services, fostering their growth within a safe and secure environment.
CairoScene
17-02-2025
- Automotive
- CairoScene
Dubai RTA Launches 40 Air-Conditioned Rest Zones for Delivery Riders
The newly established rest areas are designed to reduce sun exposure while ensuring visibility. Feb 17, 2025 Dubai's Roads and Transport Authority (RTA) has unveiled 40 air-conditioned rest areas across the emirate, designed to improve the working conditions of delivery riders. The newly established rest areas, which can accommodate up to 10 riders each, offer dedicated parking spaces for motorcycles and are strategically designed to reduce sun exposure while ensuring visibility, thus enhancing safety for riders who often work in extreme weather conditions. Located in 23 key areas throughout Dubai, including Hessa Street, Dubai Marina, Jumeirah, and the World Trade Centre, the facilities aim to support Dubai's Traffic Safety Strategy, which seeks to achieve 'Zero Fatalities'. As of June, Dubai was home to 2,535 motorcycle delivery companies operating 46,600 bikes. In addition to these rest areas, the RTA has further enhanced the sector with professional certification programs for delivery riders and the Delivery Service Excellence Award, which recognizes top-performing companies and riders based on safety, compliance, and customer satisfaction.
