Latest news with #DesignRushPodcast
Yahoo
10 hours ago
- Business
- Yahoo
Pavel Sher of FuseBase Shares How AI Agents Can Augment Sales and Client Support and Retention on the DesignRush Podcast
In the latest episode of the DesignRush Podcast, FuseBase founder Pavel Sher discusses how service-based companies can embed AI agents as teammates to streamline workflows and drive measurable growth. Cleveland, Ohio--(Newsfile Corp. - June 25, 2025) - Pavel Sher, founder and CEO of FuseBase (formerly Nimbus), spoke to the DesignRush Podcast host Kia Johnson to share a bold perspective: most companies fail to scale AI because they deploy agents as tools, not teammates. To view an enhanced version of this graphic, please visit: Sher, a B2B SaaS founder with over a decade of automation expertise, explained how AI agents can drive growth by taking over repetitive tasks across four core departments: sales, customer support, onboarding, and client success. This shift frees teams to focus on higher-impact work that directly supports business goals. "It's like giving every employee an executive assistant," Sher said. "This is basically how you can think about the AI agents." Podcast topics include: Why overhiring plagues service teams How AI improves post-project retention How agents enable personalized outreach at scale Why most automation rollouts fail due to unclear workflows Sher also detailed how FuseBase embeds agents in client portals to handle queries like invoice retrieval and deliver real-time support, reducing ticket volume and maintaining service consistency around the clock. The podcast discussion also covered real-world examples of companies using AI agents to reduce support costs, speed up onboarding, and boost client retention. He also advises buyers to be discerning when evaluating tech partners. "Ask them how they use their own platform," he says. "If a product company doesn't use their own solution, that's bad." And when it comes to moving quickly? "If you miss the train, you are done." Check out the full episode, available now on YouTube, Spotify, and Apple Podcasts. About FuseBaseFuseBase helps service teams scale client delivery and automate everyday operations. With integrated AI tools and client-facing portals, the platform empowers lean teams to offer fast, personalized service without scaling headcount. About DesignRushDesignRush is a media platform and a B2B marketplace connecting businesses with agencies through expert reviews and agency ranking lists, awards, knowledge resources, and personalized agency recommendations for vetted projects. Media ContactPavel Sher - Founder of Fusebaseemail: paul@ To view the source version of this press release, please visit Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Globe and Mail
10 hours ago
- Business
- Globe and Mail
Pavel Sher of FuseBase Shares How AI Agents Can Augment Sales and Client Support and Retention on the DesignRush Podcast
In the latest episode of the DesignRush Podcast, FuseBase founder Pavel Sher discusses how service-based companies can embed AI agents as teammates to streamline workflows and drive measurable growth. Cleveland, Ohio--(Newsfile Corp. - June 25, 2025) - Pavel Sher, founder and CEO of FuseBase (formerly Nimbus), spoke to the DesignRush Podcast host Kia Johnson to share a bold perspective: most companies fail to scale AI because they deploy agents as tools, not teammates. To view an enhanced version of this graphic, please visit: Sher, a B2B SaaS founder with over a decade of automation expertise, explained how AI agents can drive growth by taking over repetitive tasks across four core departments: sales, customer support, onboarding, and client success. This shift frees teams to focus on higher-impact work that directly supports business goals. "It's like giving every employee an executive assistant," Sher said. "This is basically how you can think about the AI agents." Podcast topics include: Why overhiring plagues service teams How AI improves post-project retention How agents enable personalized outreach at scale Why most automation rollouts fail due to unclear workflows Sher also detailed how FuseBase embeds agents in client portals to handle queries like invoice retrieval and deliver real-time support, reducing ticket volume and maintaining service consistency around the clock. The podcast discussion also covered real-world examples of companies using AI agents to reduce support costs, speed up onboarding, and boost client retention. He also advises buyers to be discerning when evaluating tech partners. "Ask them how they use their own platform," he says. "If a product company doesn't use their own solution, that's bad." And when it comes to moving quickly? "If you miss the train, you are done." Check out the full episode, available now on YouTube, Spotify, and Apple Podcasts. About FuseBase FuseBase helps service teams scale client delivery and automate everyday operations. With integrated AI tools and client-facing portals, the platform empowers lean teams to offer fast, personalized service without scaling headcount. About DesignRush DesignRush is a media platform and a B2B marketplace connecting businesses with agencies through expert reviews and agency ranking lists, awards, knowledge resources, and personalized agency recommendations for vetted projects.
Associated Press
01-04-2025
- Business
- Associated Press
Andreja Zujkovic Discusses Scaling Creative Agencies with Smart Workflows on the DesignRush Podcast
In the latest episode of the DesignRush Podcast, IceFyre Solutions founder Andreja Zujkovic discusses how creative agencies can aim to simplify workflows and scale faster by working smarter, not harder New York, New York--(Newsfile Corp. - April 1, 2025) - Andreja Zujkovic, founder of digital transformation agency IceFyre Solutions, spoke to the DesignRush Podcast host Kia Johnson on how streamlined workflows aim to help creative agencies scale. With nearly two decades of experience in software development and digital transformation, Zujkovic has helped over 125 SME companies through automation. Zujkovic's expertise lies in streamlining fragmented systems into scalable solutions — an approach that helped Zujkovic build IceFyre Solutions into a six-figure business. In this podcast discussion, Zujkovic shared how creative agencies can potentially improve workflows, cut out inefficiencies, and scale smarter, exploring: Why top creative agencies work smarter How poor productivity can drain time and profit from creative teams How agencies can simplify workflows to make more room for high-impact work Why many businesses struggle with digital transformation and how to avoid the common mistakes The mindset shift to help agencies potentially break free from old inefficiencies 'Most businesses can fail at digital transformation because they see it as a tech upgrade, not an operational shift,' Zujkovic pointed out. 'The creative agencies that can potentially win are the ones that rethink their processes first — then choose the tools that fit.' Check out the full episode now available on YouTube and Spotify. About IceFyre Solutions IceFyre Solutions has been digitalizing SMEs since 2017. By aiming to boost productivity, cut costs, and drive sustainable growth, the company's goal is to empower small and medium-sized businesses to stay ahead in a competitive market. IceFyre Solutions' expertise shines in the creative industry, where the company aims to make significant impact by driving progress and innovation. About DesignRush
