Latest news with #DhofarPay
Zawya
28-04-2025
- Business
- Zawya
BankDhofar's ladies account: Exclusive services for modern life
Muscat – Designed to cater to the needs of Omani and expatriate women across the Sultanate, BankDhofar's Ladies Account continues to offer a wide range of financial and lifestyle benefits. It boasts improved benefits including, a higher interest rate on high yield accounts, and exclusive merchant offers. The key feature of the enhanced offering is the visually distinctive new vertical purple debit card, providing a modern and personalised way for Ladies Account holders to manage their finances. Additionally, account holders benefit from the preferential high yield interest rates of up to 4.15 percent on savings, allowing customers to grow their wealth while maintaining easy access to their funds. Additionally, the Bank recently launched an exclusive credit card, offering a range of services such as exemption from annual fees for the first year, and benefiting from exclusive rewards through the reward points program that can be redeemed through the mobile banking application or website. In addition BankDhofar's Ladies credit card also offers, unlimited airport lounge access in Muscat ,Salalah and Duqum, comprehensive travel and purchase protection, and global acceptance in millions of locations across the world. Commenting on the significance of the account, Amjad Al Lawati, Chief Retail Banking Officer of BankDhofar said, 'BankDhofar has long been dedicated to serving the specific financial needs of women in Oman through the Ladies Account. Introduction of the exclusive vertical purple debit card, alongside other enhanced benefits, underscores our ongoing commitment to this important segment. The account is open to female Omani nationals and expatriates aged 23 years or above, with the minimum age of 18 years for those who have their salary assigned to BankDhofar. The bank's strategy is centered on providing an exceptional and unique experience to customers through distinctive and exclusive services and offers, and deepening existing relationships and retaining them. The bank anchors on relationship banking growth oriented model built on customer centricity, accountability, collaboration, performance driven. BankDhofar's extensive branch network of 131 branches, including Dhofar Islamic across Sultanate of Oman ensures convenient access for all customers. The bank also provides comprehensive mobile banking services, including bill payments (mobile and utility), cardless cash withdrawals, and Dhofar Pay , Apple Pay, and Samsung Pay activation, facilitating seamless and secure financial management. For more information about the enhanced BankDhofar Ladies Account, interested individuals are encouraged to visit the bank's website:
Zawya
27-01-2025
- Business
- Zawya
95% of BankDhofar customers were served in less than 10 minutes
MUSCAT: BankDhofar, the second largest bank in the Sultanate of Oman in terms of the number of branches, announced that it has achieved serving 95% of its customers in its various branches spread across the Sultanate of Oman within less than 10 minutes, which reflects BankDhofar's continuous efforts to satisfy customers and respect their valuable time. BankDhofar's readiness to provide its banking services to its customers from all segments of society by reducing waiting hours in branches to no more than 10 minutes from entering the branch until the service begins indicates BankDhofar's commitment to achieving excellence in providing banking services through its 131 branches spread across the Sultanate of Oman, which keeps the bank close to its customers, provides easy access to a comprehensive range of financial services and responds to various inquiries and comments. This initiative does not only highlight the bank's focus on efficiency but also its understanding of the fast-paced nature of modern life, where time is of the essence. By minimizing wait times and streamlining processes, BankDhofar aims to provide a seamless banking experience that leaves customers feeling valued and appreciated. The bank has developed a wide-ranging suite of products tailored to meet the diverse needs of its customer base. Whether catering to youth, ladies, priority banking customers, or small and medium-sized enterprises (SMEs), BankDhofar's relationship banking model is designed to enhance the financial well-being of its customers. Each product and service offering are carefully crafted to address the unique requirements of different customer segments, ensuring personalized solutions that contribute to their financial success. Through this step, the bank ensures that every customer interaction is marked by speed, efficiency, and a personalized approach, reinforcing BankDhofar's position as a leading provider of exceptional financial services in Oman. By fostering loyalty and a sense of belonging, BankDhofar continues to build lasting relationships that go beyond financial transactions, supporting the growth and prosperity of the communities it serves. As a technology-driven institution, BankDhofar continues to lead in leveraging advanced technology to enhance customer experience, safety, and convenience. A prime example of this is the recent launch of "Dhofar Pay' and ' Samsung pay' , 'Apple Pay 'an innovative services that allows customers to make payments by simply swiping their smartphones at POS terminals, further simplifying the banking experience.
