Latest news with #DigitalBankingReport
Associated Press
4 days ago
- Business
- Associated Press
Alkami Releases 2025 Update to the Retail Digital Sales & Service Maturity Model
New findings reveal significant differences between the most advanced cohorts PLANO, Texas, June 4, 2025 /PRNewswire/ -- Alkami Technology, Inc. (Nasdaq: ALKT) ('Alkami'), a leading cloud-based digital banking solutions provider for financial institutions in the U.S., announced the release of the 2025 Update to the Retail Digital Sales & Service Maturity Model in collaboration with financial services influencer Jim Marous and Emerald Research Group. The report - based on proprietary research surveying over 200 U.S. financial institutions with a minimum asset size of $200M - offers a fresh benchmark for digital maturity in banking, with emerging performance distinctions in security and fraud, the employee experience, and data and artificial intelligence (AI). 'Digital maturity is quickly becoming the single most important driver of growth and efficiency in banking,' said Jim Marous, owner and chief executive officer of the Digital Banking Report. 'The widening gap between the leaders and their less mature peers is foundational to how these institutions are strategically aligning culture, strategy, and technology to meet rising expectations across every channel.' The research segments financial institutions into four maturity stages, measuring comprehensive benchmarks across readiness and implementation of digital strategies. These cohorts remain the same as originally released in 2024, as do key findings showing the most digitally mature institutions reporting significantly higher revenue growth and institutional size alone not determining an institution's maturity. Findings include: 'Today's most digitally mature institutions are accelerating their AI adoption by leveraging advanced data capabilities, while also redefining 'user experience' to include employees within the workflow,' said Allison Cerra, chief marketing officer at Alkami. 'These advancements—paired with a more progressive risk posture—are helping them widen their lead. Yet, the data shows this remains a fluid market. Any institution, regardless of size, can turn digital maturity into a competitive edge, and we hope this update offers valuable insights to do just that.' To access the full Retail Digital Sales & Service Maturity Model 2025 Update, visit here. The maturity model assessments are freely available to all financial institutions and can be taken here for the Retail Digital Sales & Service Maturity Model and here for the Business Banking Maturity Model. Alkami has been certified by J.D. Power in 2024 and 2025 for providing 'An Outstanding Mobile Banking Platform Experience."1 About Alkami Alkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in the United States that enables clients to grow confidently, adapt quickly, and build thriving digital communities. Alkami helps clients transform through retail and business banking, onboarding and account opening, payment security, and data and marketing solutions. To learn more, visit Media Relations Contacts Vested [email protected] Marla Pieton [email protected] View original content to download multimedia: SOURCE Alkami Technology, Inc.
Yahoo
4 days ago
- Business
- Yahoo
Alkami Releases 2025 Update to the Retail Digital Sales & Service Maturity Model
New findings reveal significant differences between the most advanced cohorts PLANO, Texas, June 4, 2025 /PRNewswire/ -- Alkami Technology, Inc. (Nasdaq: ALKT) ("Alkami"), a leading cloud-based digital banking solutions provider for financial institutions in the U.S., announced the release of the 2025 Update to the Retail Digital Sales & Service Maturity Model in collaboration with financial services influencer Jim Marous and Emerald Research Group. The report - based on proprietary research surveying over 200 U.S. financial institutions with a minimum asset size of $200M - offers a fresh benchmark for digital maturity in banking, with emerging performance distinctions in security and fraud, the employee experience, and data and artificial intelligence (AI). "Digital maturity is quickly becoming the single most important driver of growth and efficiency in banking," said Jim Marous, owner and chief executive officer of the Digital Banking Report. "The widening gap between the leaders and their less mature peers is foundational to how these institutions are strategically aligning culture, strategy, and technology to meet rising expectations across every channel." The research segments financial institutions into four maturity stages, measuring comprehensive benchmarks across readiness and implementation of digital strategies. These cohorts remain the same as originally released in 2024, as do key findings showing the most digitally mature institutions reporting significantly higher revenue growth and institutional size alone not determining an institution's maturity. Findings include: One-third of the most mature institutions have less than $500M in assets, while 13% of the least mature have more than $5B in assets. Digital maturity continues to be highly correlated to growth, with the most advanced institutions reporting up to 5x higher annual average revenue growth than their less mature peers. AI is creating a widening performance gap with 42% of the most digitally mature institutions actively using generative AI at some level across their organization, compared to 26% of the least mature. The most mature institutions have advanced data architectures that support effective AI implementation, where 67% can automatically push targeted marketing to their account holders. Fraud mitigation practices and cybersecurity defense measures vary widely between the two most digitally mature segments, Digital-Forward and Data-First, with the former emerging as leaders in fraud prevention and the latter distinctly offering consumer incentives to improve cybersecurity posture. Digital-Forward and Data-First institutions have significantly more intuitive administrative interfaces for their employees, with 38% and 53% respectively reporting their digital banking admin consoles are more intuitive than other technologies in their stack. "Today's most digitally mature institutions are accelerating their AI adoption by leveraging advanced data capabilities, while also redefining 'user experience' to include employees within the workflow," said Allison Cerra, chief marketing officer at Alkami. "These advancements—paired with a more progressive risk posture—are helping them widen their lead. Yet, the data shows this remains a fluid market. Any institution, regardless of size, can turn digital maturity into a competitive edge, and we hope this update offers valuable insights to do just that." To access the full Retail Digital Sales & Service Maturity Model 2025 Update, visit here. The maturity model assessments are freely available to all financial institutions and can be taken here for the Retail Digital Sales & Service Maturity Model and here for the Business Banking Maturity Model. Alkami has been certified by J.D. Power in 2024 and 2025 for providing "An Outstanding Mobile Banking Platform Experience."1 About AlkamiAlkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in the United States that enables clients to grow confidently, adapt quickly, and build thriving digital communities. Alkami helps clients transform through retail and business banking, onboarding and account opening, payment security, and data and marketing solutions. To learn more, visit Media Relations ContactsVestedalkami@ Marla ____________________ 1 J.D. Power 2025 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit View original content to download multimedia: SOURCE Alkami Technology, Inc. Erreur lors de la récupération des données Connectez-vous pour accéder à votre portefeuille Erreur lors de la récupération des données Erreur lors de la récupération des données Erreur lors de la récupération des données Erreur lors de la récupération des données
Al Etihad
11-03-2025
- Business
- Al Etihad
Crown Prince of Abu Dhabi attends first of this year's Majlis Mohamed bin Zayed Ramadan sessions, titled 'The Future of Finance in the Age of Intelligence'
7 Mar 2025 14:40 ABU DHABI (ALETIHAD)His Highness Sheikh Khaled bin Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi, attended the first of this year's Majlis Mohamed bin Zayed Ramadan sessions, titled "The Future of Finance in the Age of Intelligence".The session, which took place at a dedicated lecture venue at Abu Dhabi's Sheikh Zayed Grand Mosque, featured as its keynote speaker Jim Marous, owner of the Digital Banking Report and an industry futurist and authority on disruption in finance. Mr Marous began by exploring how artificial intelligence is reshaping the banking sector, creating both opportunities and challenges such as the rapidly evolving expectations of consumers who want engagement, dialogue and empathy, not just 'a good experience'. Read more: #AletihadNewsCenter #UAE #AbuDhabi #Ramadan — Aletihad English (@AletihadEn) March 7, 2025 The financial expert explained how financial institutions need to inspire an elevated level of trust in consumers to transform the way they bank, but also warned that banks' back-office legacy systems must keep pace in order to support the transformation taking Marous praised the 'democratisation of data' and said consumers had come to expect personalisation. He noted that large-scale innovation is taking place at a speed and scale we have never seen before, driven by data, analytics and industry strategist discussed how AI will transform not just the financial sector, but every component of our lives. He encouraged everyone to embrace generative AI and constantly ask it questions, because 'prompting skills are the tools of the future.'The topic was then opened up to a panel discussion featuring Hana Al Rostamani, Group CEO of First Abu Dhabi Bank; Abdallah Al Mansoori, Managing Partner of I3H Investment; and Feras Jalbout, Founder and CEO of the biggest challenges in adapting to AI-driven finance, Hana Al Rostamani highlighted three key considerations for traditional banks: Embracing technology in order to process available data and deliver the best services to clients, upskilling exiting talent and onboarding suitable new joiners to ensure banks are future-ready, and working within a robust operating environment that encompasses security, privacy and Al Mansoori then spoke about the opportunities in the current regulatory and policy landscape regarding fostering financial inclusion and AI adoption in financial and capital markets. He commended a programme launched by the UAE Central Bank aimed at fully integrating nine complex pillars for digital infrastructure and the advancement of financial services throughout the Jalbout discussed how AI is shaping investment management. He explored how investor participation in capital markets can be a great tool for wealth creation, noting that AI can further that Majlis Mohamed bin Zayed Ramadan session was moderated by Shatha Al Shamsi, Strategy Consultant, EY-Parthenon. 'The Future of Finance in the Age of Intelligence' will be broadcast on Saturday, 8th March at 5 pm on Abu Dhabi TV and the Majlis Mohamed bin Zayed YouTube channel (
Zawya
07-03-2025
- Business
- Zawya
Majlis Mohamed bin Zayed explores future of finance in age of intelligence
H.H. Sheikh Khaled bin Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi, attended the first of this year's Majlis Mohamed bin Zayed Ramadan sessions, titled "The Future of Finance in the Age of Intelligence". The session, which took place at a dedicated lecture venue at Abu Dhabi's Sheikh Zayed Grand Mosque, featured as its keynote speaker Jim Marous, owner of the Digital Banking Report and an industry futurist and authority on disruption in finance. Mr Marous began by exploring how artificial intelligence is reshaping the banking sector, creating both opportunities and challenges such as the rapidly evolving expectations of consumers who want engagement, dialogue and empathy, not just 'a good experience'. The financial expert explained how financial institutions need to inspire an elevated level of trust in consumers to transform the way they bank, but also warned that banks' back-office legacy systems must keep pace in order to support the transformation taking place. Mr Marous praised the 'democratisation of data' and said consumers had come to expect personalisation. He noted that large-scale innovation is taking place at a speed and scale we have never seen before, driven by data, analytics and technology. The industry strategist discussed how AI will transform not just the financial sector, but every component of our lives. He encouraged everyone to embrace generative AI and constantly ask it questions, because 'prompting skills are the tools of the future.' The topic was then opened up to a panel discussion featuring Hana Al Rostamani, Group CEO of First Abu Dhabi Bank; Abdallah Al Mansoori, Managing Partner of I3H Investment; and Feras Jalbout, Founder and CEO of Baraka. Discussing the biggest challenges in adapting to AI-driven finance, Hana Al Rostamani highlighted three key considerations for traditional banks: Embracing technology in order to process available data and deliver the best services to clients, upskilling exiting talent and onboarding suitable new joiners to ensure banks are future-ready, and working within a robust operating environment that encompasses security, privacy and regulation. Abdallah Al Mansoori then spoke about the opportunities in the current regulatory and policy landscape regarding fostering financial inclusion and AI adoption in financial and capital markets. He commended a programme launched by the UAE Central Bank aimed at fully integrating nine complex pillars for digital infrastructure and the advancement of financial services throughout the country. Feras Jalbout discussed how AI is shaping investment management. He explored how investor participation in capital markets can be a great tool for wealth creation, noting that AI can further that goal. The Majlis Mohamed bin Zayed Ramadan session was moderated by Shatha Al Shamsi, Strategy Consultant, EY-Parthenon. 'The Future of Finance in the Age of Intelligence' will be broadcast on Saturday, 8th March at 5 pm on Abu Dhabi TV and the Majlis Mohamed bin Zayed YouTube channel (
