Latest news with #DigitalGovernmentAuthority
CairoScene
08-05-2025
- Business
- CairoScene
Saudi Arabia Ranks First in the MENA Region for E-Services
Saudi Arabia scored 96% in the 2024 Government E-Services Maturity Index for the Middle East and North Africa. Saudi Arabia has secured the top position in the 2024 Government E-Services Maturity Index for the Middle East and North Africa, as issued by the United Nations Economic and Social Commission for Western Asia (ESCWA). With an overall score of 96%, the Kingdom maintains its lead for the third consecutive year. According to Hisham Al-Sheikh, Deputy Governor for Strategy and Partnerships at the Digital Government Authority, this achievement reflects Saudi Arabia's growing global stature in digital governance. He emphasised that the Kingdom's continued progress is driven by inter-agency collaboration and the strategic adoption of advanced technologies, establishing Saudi Arabia as a model in the field. Outperforming 16 regional peers, Saudi Arabia scored 99% in both the 'Service Availability and Development' and 'Public Access' categories, and 93% in 'Beneficiary Satisfaction', reflecting a high level of efficiency, accessibility, and user-centric design in its digital public services.
Zawya
06-05-2025
- Health
- Zawya
Saudi Arabia tops in e-government services in MENA region for third year in a row
RIYADH — Saudi Arabia emerged topper among the Middle East and North African (MENA) countries in the 2024 Government Electronic and Mobile Services Maturity Index, issued by the United Nations Economic and Social Commission for Western Asia (ESCWA). This was for the third consecutive year Saudi Arabia is securing the top position in the MENA region with a high maturity rate of 96 percent in the overall assessment. Digital Government Authority Governor Eng. Ahmed Alsuwaiyan affirmed that this achievement reflects the significant support and interest that the wise leadership has given to the digital government ecosystem, which has contributed to enhancing Saudi Arabia's position in international rankings. He also highlighted the pivotal role of integration among government agencies, their reliance on emerging technologies and artificial intelligence, and the launch of initiatives and digital products aimed at improving the beneficiaries' experience. Saudi Arabia has made significant progress since 2020, starting in fourth place, advancing to second in 2021, then taking the lead in 2022 and maintaining it in the 2023 and 2024 editions. This progress is attributed to substantial improvements in digital services across vital sectors such as health, education, and smart cities. Electronic healthcare solutions, such as digital prescriptions, appointment bookings through government platforms, and telehealth services, have improved access to services and increased beneficiary satisfaction. Additionally, digital educational services, including remote learning platforms and electronic university admissions, have enhanced users' ability to access government services with flexibility and high quality. Saudi Arabia outperformed 16 countries in the index, which was based on the maturity assessment of 100 priority government services provided to individuals and the business sector through electronic portals and smart applications. This was measured across three sub-indicators: a score of 99 percent in the Service Availability and Development indicator, 93 percent in the Service Usage and Beneficiary Satisfaction indicator, and 99 percent in the Public Outreach indicator. © Copyright 2022 The Saudi Gazette. All Rights Reserved. Provided by SyndiGate Media Inc. (
Asharq Al-Awsat
05-05-2025
- Business
- Asharq Al-Awsat
Saudi Arabia Tops MENA Region in E-Government Services for Third Consecutive Year in 2024
Saudi Arabia ranked first among Middle East and North African countries in the 2024 Government Electronic and Mobile Services Maturity Index, issued by the United Nations Economic and Social Commission for Western Asia (ESCWA), securing the top position for the third consecutive time with a high maturity rate of 96% in the overall assessment. Digital Government Authority Governor Eng. Ahmed bin Mohammed Alsuwaiyan stressed that this achievement reflects the significant support and interest that the wise leadership has given to the digital government ecosystem, which has contributed to enhancing Saudi Arabia's position in international rankings. He also highlighted the pivotal role of integration among government agencies, their reliance on emerging technologies and artificial intelligence, and the launch of initiatives and digital products aimed at improving the beneficiaries' experience. Saudi Arabia has made significant progress since 2020, starting in fourth place, advancing to second in 2021, then taking the lead in 2022 and maintaining it in the 2023 and 2024 editions. This progress is attributed to substantial improvements in digital services across vital sectors such as health, education, and smart cities. Electronic healthcare solutions, such as digital prescriptions, appointment bookings through government platforms, and telehealth services, have improved access to services and increased beneficiary satisfaction. Additionally, digital educational services, including remote learning platforms and electronic university admissions, have enhanced users' ability to access government services with flexibility and high quality. Saudi Arabia outperformed 16 countries in the index, which was based on the maturity assessment of 100 priority government services provided to individuals and the business sector through electronic portals and smart applications. This was measured across three sub-indicators: a score of 99% in the Service Availability and Development indicator, 93% in the Service Usage and Beneficiary Satisfaction indicator, and 99% in the Public Outreach indicator.
Gulf Insider
05-05-2025
- Health
- Gulf Insider
Saudi Arabia Tops In E-Government Services In MENA Region For 3rd Year In A Row
Saudi Arabia emerged topper among the Middle East and North African (MENA) countries in the 2024 Government Electronic and Mobile Services Maturity Index, issued by the United Nations Economic and Social Commission for Western Asia (ESCWA). This was for the third consecutive year Saudi Arabia is securing the top position in the MENA region with a high maturity rate of 96 percent in the overall assessment. Digital Government Authority Governor Eng. Ahmed Alsuwaiyan affirmed that this achievement reflects the significant support and interest that the wise leadership has given to the digital government ecosystem, which has contributed to enhancing Saudi Arabia's position in international rankings. He also highlighted the pivotal role of integration among government agencies, their reliance on emerging technologies and artificial intelligence, and the launch of initiatives and digital products aimed at improving the beneficiaries' experience. Saudi Arabia has made significant progress since 2020, starting in fourth place, advancing to second in 2021, then taking the lead in 2022 and maintaining it in the 2023 and 2024 editions. This progress is attributed to substantial improvements in digital services across vital sectors such as health, education, and smart cities. Electronic healthcare solutions, such as digital prescriptions, appointment bookings through government platforms, and telehealth services, have improved access to services and increased beneficiary satisfaction. Additionally, digital educational services, including remote learning platforms and electronic university admissions, have enhanced users' ability to access government services with flexibility and high quality. Saudi Arabia outperformed 16 countries in the index, which was based on the maturity assessment of 100 priority government services provided to individuals and the business sector through electronic portals and smart applications. This was measured across three sub-indicators: a score of 99 percent in the Service Availability and Development indicator, 93 percent in the Service Usage and Beneficiary Satisfaction indicator, and 99 percent in the Public Outreach indicator.
Arab News
05-05-2025
- Health
- Arab News
Saudi Arabia topped MENA region in e-government services for third successive year in 2024
RIYADH: Saudi Arabia ranked first for the third successive year among countries in the Middle East and North Africa region in the 2024 Government Electronic and Mobile Services Maturity Index. The index, published by the UN Economic and Social Commission for Western Asia, measures the maturity of government services provided through electronic applications and portals. Saudi Arabia ranked first in the 2024 index, outperforming 16 other countries and achieving a maturity rate of 96 percent in delivering digital government services, the Saudi Press Agency reported. Ahmed Alsuwaiyan, the governor of the Digital Government Authority, praised the achievement on Monday, saying it was the result of collaboration among government agencies, the use of technologies and artificial intelligence, and the introduction of digital products to deliver government services. The Kingdom ranked fourth in the index in 2020 and second in 2021 before taking the top spot in 2022 and 2023. Alsuwaiyan noted that the progress was due to significant improvements in digital services across essential sectors, including health, education, and smart cities. Saudi Arabia has made significant strides in the healthcare sector by offering citizens and residents digital prescriptions, appointment bookings, and telehealth services, while remote learning platforms and electronic university admissions have been established in the education sector.
