Latest news with #DistrictConsumerDisputesRedressalCommission-III
Time of India
2 days ago
- Business
- Time of India
Commuter wins legal battle over ‘unfair' bike taxi fare practices in Hyderabad
Hyderabad: A 27-year-old man won a legal battle against a bike taxi aggregator after the District Consumer Disputes Redressal Commission-III found the company guilty of unfair trade practices for charging the same fare for vastly different travel distances. K Rajesh, 27, frequently uses bike taxis for commuting in the city. According to the complaint, Rajesh noticed a pricing anomaly while using the aggregator's app. On June 20, he booked a ride from Nallakunta to Himayathnagar, a distance of 2.14 km, and was charged Rs 32. However, on July 4, for a much shorter ride of just 300 metres, he was charged the exact same fare of Rs 32. Rajesh submitted both fare invoices to the court, claiming the pricing model lacked transparency and misled consumers. The aggregator argued that the fare was calculated based on base charges and surge pricing mechanisms. However, the commission found that applying the same price to such significantly different distances, especially when no clear justification was offered, amounted to deceptive pricing. You Can Also Check: Hyderabad AQI | Weather in Hyderabad | Bank Holidays in Hyderabad | Public Holidays in Hyderabad The commission held that the aggregator's actions constituted an 'unfair trade practice' under Section 2(47) of the Consumer Protection Act, 2019. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like 5 Books Warren Buffett Wants You to Read In 2025 Blinkist: Warren Buffett's Reading List Undo 'A consumer expects fair pricing. Charging the same amount for rides with such a stark distance difference, without reasonable explanation, is deceptive,' the commission noted in its judgment. The court directed the company to pay Rs 5,000 as compensation to the complainant for mental agony and inconvenience, along with Rs 2,000 towards litigation costs. It also advised the firm to revisit its fare algorithm and ensure pricing transparency to avoid misleading consumers—otherwise, passengers bear the brunt of hidden costs. This case adds to the growing list of complaints against app-based ride aggregators, with consumers increasingly questioning surge charges, algorithmic pricing, and lack of accountability.
Time of India
07-07-2025
- Business
- Time of India
Hyderabad consumer court: Delhi realty firm orderd to refund 25L after flat delivery failure; relief for 62-year-old city engineer
HYDERABAD: The District Consumer Disputes Redressal Commission-III, Hyderabad, has ordered a Delhi-based real estate firm to refund 25.42 lakh to B Anantha Reddy, a 62-year-old engineer from the city. The ruling followed a prolonged dispute over the non-delivery of a flat in the builder's Greater Noida housing project. The issue began when Reddy booked five flats with the firm, Ajay Enterprises Ltd, between 2012 and 2014 for the personal use of his family. One of these flats was allotted to him through an allotment letter in April 2013. He paid 69% of the flat's cost (37.23 lakh), amounting to 25.42 lakh, over several instalments. Construction status You Can Also Check: Hyderabad AQI | Weather in Hyderabad | Bank Holidays in Hyderabad | Public Holidays in Hyderabad However, the builder failed to execute a registered sale agreement or provide updates on the construction status. In May 2015, following discussions with the builder's representative, Tinku Ujwal, Reddy agreed to buy just three of the five flats and requested the remaining amount be refunded. Despite assurances, the builder failed to act on the proposal. In Feb 2017, the company unilaterally cancelled the allotment of flats, citing delayed payments. The builder claimed that Reddy was not a "consumer" as defined under the Consumer Protection Act, alleging that he bought multiple flats for commercial gain.
