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Gulf Today
28-07-2025
- Business
- Gulf Today
Ministry fines 40 domestic worker recruitment agencies across UAE for 140 legal violations in first half of 2025
The Ministry of Human Resources and Emiratisation (MoHRE) announced that 40 Domestic Worker Recruitment Offices in the UAE were penalised during the first half of 2025, with administrative and financial legal measures taken against them after confirming approximately 140 violations of the Labour Law concerning domestic workers and its Implementing regulations. The Ministry asserted that it would show no leniency with any Domestic Worker Recruitment Office proven to have committed legal or administrative violations and transgressions. It clarified that repeated violations by said offices and non-compliance with the legal regulations governing their operations expose them to strict and more severe penalties, which may include cancellation of their licences. Picture used for illustrative purposes. In a press statement, MoHRE explained that continuous monitoring of Domestic Worker Recruitment Offices' operations in the UAE forms part of its efforts to sustain labour market regulations, enhance these offices' competitiveness and leadership, and respond promptly to employer and family complaints regarding their work. These objectives are achieved through the efficient application of field-based and digital monitoring systems to flag and contain violations, while ensuring strict compliance among these offices with the legislation regulating their work. The Ministry indicated that the majority of recorded violations consisted of failure to refund all or part of the recruitment fees to employers dealing with them within the specified period of two weeks from the date the domestic worker was brought back to the recruitment office, or from the date the domestic worker was reported to have stopped working. Infringements also included non-compliance with displaying Ministry-approved service package prices clearly to clients. Moreover, MoHRE affirmed that its inspection and monitoring system was fully prepared to deal with transgressions and violations seriously, firmly, and transparently, noting its commitment to listening to feedback and complaints from employers regarding Domestic Worker Recruitment Offices. It urged customers to communicate with the Ministry and report any negative practices by these offices through the dedicated digital channels and platforms, or by calling the Labour Claims and Advisory Call Centre at 80084. The Ministry also urged customers to ensure they deal only with licensed Domestic Worker Recruitment Offices in the UAE to avoid exposure to any negative practices. It commended the majority of these offices for their commitment to providing pioneering and competitive services to their customers, and offering diverse options and packages that meet their various needs and requirements at reasonable prices, and in accordance with the governing laws and regulations. This, in turn, contributes to enhancing their competitiveness and growth, while ensuring the leadership of the Domestic Worker services sector in the UAE. The Ministry of Human Resources and Emiratisation highlighted that customers can view the list of licensed Domestic Worker Recruitment Offices on its official website: to ensure their rights are protected and to benefit from the advantages these offices provide.
Gulf Today
27-05-2025
- Business
- Gulf Today
MoHRE takes legal action against 30 domestic worker recruitment offices for 89 breaches
The Ministry of Human Resources and Emiratisation (MoHRE) has taken legal action against 30 Domestic Worker Recruitment Offices across the UAE after confirming their involvement in 89 violations flagged during the first three months of 2025. The measures form part of the Ministry's ongoing efforts to implement its integrated field and digital monitoring system, which aims to identify and address any violations by Domestic Worker Recruitment Offices and ensure their compliance with relevant legislation. MoHRE supports the system with prompt responses to all complaints regarding these offices submitted to it by employers and families. In a press statement, the Ministry explained that the recorded violations primarily involve failure to refund all or part of the recruitment fees to employers within the legally specified timeframe of two weeks from the date the Domestic Worker was returned to the Recruitment Office, or from the date the worker was reported to have stopped working. Other violations include failure to display the MoHRE-approved service package pricing clearly and visibly for clients. MoHRE stressed that it would show no leniency in taking legal action against any Domestic Worker Recruitment Office with verified violations, cautioning that repeated offences by any such office will lead to strict penalties, including potential licence cancellation. The Ministry commended compliant Domestic Worker Recruitment Offices across the country – of which there are currently 126 – for their adherence to the laws and regulations governing the provision of services and packages to customers, which serves to enhance their competitiveness and business growth. MoHRE urged clients to ensure they only engage with licensed Domestic Worker Recruitment Offices in the UAE, in order to safeguard their rights and benefit from the services provided by authorised offices. The full list of licensed offices can be found on the Ministry's official website: The Ministry of Human Resources and Emiratisation also encouraged the public to report any harmful practices or violations via its official communication channels and digital platforms, or by contacting the Labour Claims And Advisory Centre on 80084, especially in cases involving failure to refund full of partial recruitment fees within the legal timeframe, among other breaches. The Ministry reaffirmed its commitment to registering employer feedback and complaints concerning Domestic Worker Recruitment Offices and emphasised that its inspection and oversight system remains fully equipped to deal with violations firmly, and transparently.
