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Emirates NBD GenAI Summit brings together industry leaders to discuss the future of GenAI-powered finance - Middle East Business News and Information
Emirates NBD GenAI Summit brings together industry leaders to discuss the future of GenAI-powered finance - Middle East Business News and Information

Mid East Info

time21-05-2025

  • Business
  • Mid East Info

Emirates NBD GenAI Summit brings together industry leaders to discuss the future of GenAI-powered finance - Middle East Business News and Information

Emirates NBD, a leading banking group in the MENAT (Middle East, North Africa and Türkiye) region, hosted the second edition of its flagship event, Emirates NBD GenAI Summit at the Ritz Carlton DIFC. The event convened global technology experts, industry leaders and innovators from OpenAI, Amazon Web Services, McKinsey & Co, and others to explore the transformative potential of Generative AI (GenAI) in financial services and its growing impact on Emirates NBD. Held during Dubai AI Week, the summit served as a platform for in-depth discussions, knowledge sharing, and collaborative exploration of GenAI's role in elevating customer experience, driving operational efficiency, strengthening risk management, and enabling innovation at scale. The event also underscored the bank's ongoing efforts to embed GenAI capabilities and fluency across its workforce. Miguel Rio-Tinto, Group Chief Digital and Information Officer at Emirates NBD said: 'We are proud to host our second annual Emirates NBD GenAI Summit, which highlights the growing importance of Generative AI and the immense possibilities it holds. As GenAI becomes increasingly embedded in Emirates NBD's operations, we remain focused on further developing our infrastructure and forming strategic partnerships with leading hyperscalers to truly unlock the value of GenAI and stay at the forefront of this dynamic evolution.' The summit featured keynotes and panel discussions led by Emirates NBD executives and global industry experts. These offered insights into responsible GenAI development, ethical considerations, and emerging trends redefining the financial landscape. The summit also showcased how GenAI is being embedded into the bank's digital DNA, inspiring employees to explore scalable use-cases and accelerate the adoption of GenAI within the bank. Emirates NBD has made significant investments in GenAI technologies to enhance its customer service, employee support, and business operations. These investments aim to deliver more personalised and responsive customer services, enable better tools and workflows for employees, strengthen risk and compliance capabilities, and improve overall operational efficiency through automation. Since 2024, Emirates NBD has implemented several GenAI-powered solutions across its operations, guided by its AI governance framework and guardrails. These include intelligent call assistants for frontline staff, smart legal document summarisation tools, and advanced capabilities to support customer interactions and ESG stakeholder conversations. These implementations reflect the bank's approach to moving beyond generic applications by tailoring the technology to solve deeper role-specific problems, unlock better decision-making insights and drive unprecedented efficiency. Neeraj Makin, Group Head of Strategy, Analytics & Venture Capital at Emirates NBD, said: 'We are thrilled to embark on this exciting journey as part of our ongoing organisation-wide transformation. Specifically, the integration of Generative AI into our traditional AI models represents a pivotal advancement for our organisation. By harnessing the power of GenAI, we are poised to revolutionize our decision-making processes and significantly enhance the performance of our AI models. Embedding Gen AI will lead to unlocking new levels of intelligence, agility and customer centricity which will help us drive unprecedented levels of efficiency and innovation, positioning us at the forefront of our industry.' As part of the bank's broader adoption strategy, Emirates NBD is embedding GenAI fluency across its workforce. This involves building knowledge and fostering a GenAI-driven decision-making culture at all levels of the organisation. By democratising access to the latest GenAI tools and insights, Emirates NBD is equipping its employees with the capabilities to leverage these technologies in their day-to-day roles. The Emirates NBD GenAI Summit reinforced the bank's commitment to embracing cutting-edge technologies and offered a glimpse into the bank's strategic approach to value identification and implementation of use cases through interactive demonstrations. Looking ahead, Emirates NBD will continue to invest in its AI ecosystem, expand use cases, and strengthen internal capabilities to adapt to rapid technological changes. About Emirates NBD: Emirates NBD (DFM: Emirates NBD) is a leading banking group in the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million active customers. As at 31st March 2025, total assets were AED 1 trillion, (equivalent to approx. USD 272 billion). The Group has operations in the UAE, Egypt, India, Türkiye, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia and Bahrain and representative offices in China and Indonesia with a total of 839 branches and 4,539 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 4.54 billion. Emirates NBD Group serves its customers (individuals, businesses, governments, and institutions) and helps them realise their financial objectives through a range of banking products and services including retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. The Group is a key participant in the global digital banking industry with 97% of all financial transactions and requests conducted outside of its branches. The Group also operates Liv, the lifestyle digital bank by Emirates NBD, with close to half a million users, it continues to be the fastest-growing bank in the region. Emirates NBD contributes to the construction of a sustainable future as an active participant and supporter of the UAE's main development and sustainability initiatives, including financial wellness and the inclusion of people of determination. Emirates NBD is committed to supporting the UAE's Year of Sustainability as Principal Banking Partner of COP28 and an early supporter to the Dubai Can sustainability initiative, a city-wide initiative aimed to reduce use of single-use plastic bottled water.

Dubai AI Seal Draws Global Interest as 325 Companies Seek Certification
Dubai AI Seal Draws Global Interest as 325 Companies Seek Certification

Hi Dubai

time16-05-2025

  • Business
  • Hi Dubai

Dubai AI Seal Draws Global Interest as 325 Companies Seek Certification

Dubai has received a wave of global interest for its newly launched 'Dubai AI Seal', with 325 companies applying for the certification aimed at promoting trusted, transparent, and ethical use of artificial intelligence. Launched by the Dubai Centre for Artificial Intelligence, the Dubai AI Seal offers a rigorous framework to assess and certify companies operating AI-based products or integrating AI into their services. The initiative is open to all firms licensed in Dubai and is free to join via the official website. The Seal is already proving to be a key step in the emirate's broader strategy to lead globally in responsible AI deployment. It will be required for companies participating in upcoming government-led AI projects, reinforcing its role as a gateway to strategic collaborations. H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum met with representatives of the first certified companies during Dubai AI Week. Notable recipients of the top-tier 'Tier S' certification include IBM and e&, alongside other early adopters spanning health, software, media, and real estate sectors. Each certified company receives a unique serial number and classification tier, with permission to showcase the Seal across digital and promotional channels. 'The Dubai AI Seal is part of a broader effort to attract top-tier tech companies and startups from across the UAE and the world,' said Saeed Al Falasi, Executive Director of the Dubai Centre for Artificial Intelligence. 'Our goal is to build a trusted ecosystem of AI pioneers.' By setting a new benchmark for ethical AI innovation, the Dubai AI Seal further positions the city as a leading hub for cutting-edge, responsible technology. News Source: Emirates News Agency

Dubai AI Seal Draws Global Interest from AI Companies
Dubai AI Seal Draws Global Interest from AI Companies

TECHx

time15-05-2025

  • Business
  • TECHx

Dubai AI Seal Draws Global Interest from AI Companies

Home » Emerging technologies » Artificial Intelligence » Dubai AI Seal Draws Global Interest from AI Companies The Dubai Centre for Artificial Intelligence has announced strong global interest in the 'Dubai AI Seal.' The certification is the city's first-of-its-kind program for trusted AI companies. So far, 325 companies operating in Dubai have applied for the certification. These include 77 international offices, reflecting wide international engagement. The 'Dubai AI Seal' offers a framework to promote trust and transparency in AI deployment. It aims to strengthen collaboration between government entities and technology providers across Dubai, the UAE, and beyond. Importantly, the initiative is open to all local, regional, and international companies licensed to operate in Dubai. Eligible participants must offer AI-based products or services, or use AI within their operations. Participation is free. Applications can be submitted via The first certified companies were recognized during Dubai AI Week. His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum met with representatives of these enterprises. He is the Crown Prince of Dubai, Deputy Prime Minister, Minister of Defence, and Chairman of the Board of Trustees of Dubai Future Foundation. Among the first to receive the top-tier 'Tier S' certification were: Other companies awarded the Dubai AI Seal include: Beinex Consulting CSP Solutions iO Health Prop-AI Rounak InnovaSense Each certified company receives a unique serial number and classification tier. The certification is set to become a prerequisite for government-led AI initiatives and projects. Additionally, certified companies may display the Dubai AI Seal across their digital and promotional platforms. Saeed Al Falasi, Executive Director of the Dubai Centre for Artificial Intelligence, revealed that the initiative is part of a broader effort to attract top-tier tech firms. The goal is to build a trusted AI ecosystem in Dubai. IBM's General Manager for the Gulf, Levant & Pakistan, Shukri Eid, said the certification underscores IBM's commitment to ethical, transparent AI. He added that Dubai is helping set global standards for trustworthy AI. Dena Almansoori, Group Chief AI and Data Officer at e&, stated that the Tier S certification validates their commitment to responsible AI development. Beinex Consulting CEO Shantosh Sridhar remarked that the Dubai AI Seal reflects Dubai's leadership in AI innovation. He called it a global benchmark for the future of AI. Dr. Haidar Al Yousuf, CEO of iO Health, reported that their AI solutions aim to serve human needs, and the certification supports that mission. CEO Avneesh Prakash said the Seal recognizes their dedication to ethical AI in language and voice technologies. Prop-AI Co-founder Christian Kunz added that applying for the Seal aligns with Dubai's vision of trust and innovation. Murali Rachamalla of Rounak noted that their AI adoption aligns with UAE digital goals. Meanwhile, InnovaSense CEO Bahman Kazemian called the Seal a gold standard for ethical AI. Finally, CSP Solutions Managing Director Rabeeh Abla stated that the Seal reflects their commitment to building secure, ethical AI in line with the UAE's digital vision. The Dubai AI Seal continues to position the emirate as a global hub for responsible AI development.

du collaborates with Ignyte to empower SMEs growth in the UAE - Middle East Business News and Information
du collaborates with Ignyte to empower SMEs growth in the UAE - Middle East Business News and Information

Mid East Info

time08-05-2025

  • Business
  • Mid East Info

du collaborates with Ignyte to empower SMEs growth in the UAE - Middle East Business News and Information

Partnership offers significant benefits, including free annual Ignyte memberships, exclusive plan discounts, and a collaboration on the Ignyte challenge to solve real-world problems for small businesses to accelerate SME growth in alignment with the UAE's vision for a sustainable, innovative economy. Dubai, UAE, May, 2025: du, the leading telecom and digital services provider, today announced its strategic partnership with Ignyte, a dynamic digital platform curated by Dubai International Financial Centre (DIFC) under the esteemed Sheikh Hamdan Initiative. The collaboration is set to accelerate AI innovation, support startups, and expand digital inclusion across the UAE in line with du's commitment to fostering the growth of SMEs through advanced digital transformation solutions for entrepreneurs. His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister and Minister of Defence of the UAE, Chairman of The Executive Council of Dubai, and Chairman of the Higher Committee for Future Technology and Digital Economy witnessed the signing of the agreement during a ceremony at the recent Dubai AI Week. The agreement was signed by Fahad Al Hassawi, Chief Executive Officer from du and Arif Amiri, Chief Executive Officer from DIFC Authority. The partnership will benefit from the du Business ecosystem, offering bundled value and exclusive telecom integrations through a strategic platform collaboration designed to empower the business community. Startups gain from mentorship in business, technology, and telecom, which boosts their market preparedness and stability. Simultaneously, Ignyte's network promotes connections with investors and corporations, speeding up growth and increasing the likelihood of success. In alignment with du Business' SME strategy, this initiative will enable SMEs by offering robust digital solutions that navigate the complexities of today's business world, propel digital transformation, and champion business excellence. Karim Benkirane, Chief Commercial Officer at du said: 'Through our partnership with Ignyte, we are investing in the future of the UAE's vibrant entrepreneurship ecosystem. This collaboration enables us to support startups directly by fostering access to funding, mentoring, and problem-solving opportunities, all while equipping them with our state-of-the-art digital solutions. It's about creating a sustainable, innovative ecosystem where every entrepreneur can thrive.' Mohammad Alblooshi, Chief Executive Officer of DIFC Innovation Hub said : 'This strategic alliance represents a pivotal step forward in our commitment to cultivating a vibrant and future-ready digital economy in Dubai. Through our partnership with du, we are unlocking transformative opportunities for visionary founders to innovate, scale ambitiously, and thrive globally. Together, we are strengthening Dubai's position as a world-leading nexus for entrepreneurship, cutting-edge technology, and bold innovation.' In addition, this initiative marks a continuation and evolution of the existing collaboration with DIFC. Moving beyond offering a physical workspace, the partnership is now deeply integrated into the DIFC platform, enhancing visibility and alignment with DIFC's extensive ecosystem and customer base. This strategic shift highlights an exclusive Telco and AI Challenge collaboration, bundled offerings for du business customers, direct access to an entrepreneurial ecosystem, and a digital-first go-to-market strategy. In fostering this partnership, du and Ignyte are positioned at the forefront of AI and entrepreneurship, undeniably unlocking scalable digital growth and introducing high-value use cases that will benefit the SME sector. The collaboration aligns with the D33 agenda, aiming to directly engage with over 100,000 entrepreneurs in the next three years, making this a cornerstone for innovative and entrepreneurial success in the region. About du: du adds life to life with a comprehensive portfolio of mobile, fixed, broadband, entertainment services, and fintech solutions. Through a digital-first approach powered by ultra-reliable fiber and 5G technology, du delivers bespoke solutions leveraging cloud computing, AI-driven analytics, advanced cybersecurity, and IoT integration. As a trusted digital telco enabler spearheading the UAE's digital transformation, we collaborate with a dynamic partner ecosystem to propel industries and society toward operational excellence, shaping a more connected and digitally advanced future across the region. About Ignyte: Ignyte is part of the Dubai Digital Economy Strategy under the vision of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum. It is a leading global start-up ecosystem that empowers founders. As a digital hub for innovation, investment, and entrepreneurship, it provides access to world-class mentors, investors, and more than 250 exclusive perks and resources from leading corporates and industry partners. Ignyte aims to transform the start-up landscape and position the region as a global centre for innovation and business acceleration. It bridges the gap between entrepreneurs and opportunities by fostering collaborations, offering tailored programmes, and facilitating access to capital. Ignyte's mission is to empower 100,000 start-ups, connect more than 5,000 investors, and unite 5,000 industry-leading mentors. Key initiatives include streamlining business set-up, supporting future founders, and accelerating corporate innovation.

RetailGPT: An AI-powered ally for UAE retailers
RetailGPT: An AI-powered ally for UAE retailers

Mid East Info

time29-04-2025

  • Business
  • Mid East Info

RetailGPT: An AI-powered ally for UAE retailers

As Dubai plays host to the world's most forward-thinking minds at Dubai AI Week, RetailGPT, a generative AI Platform designed to bridge digital and physical retail, is showing how the sector can align with the country's tech-enabled transformation. A study of the retail market in the UAE shows that E-commerce, while growing rapidly, only represents about 15% of the market but is the primary driver of recent growth – a signal that UAE retailers must connect their digital and physical worlds to stay relevant, and RetailGPT is built to do just that. Backed by over 20 years of consumer behaviour data from tech solutions provider Pathfinder, RetailGPT turns shopper insights into action. The mobile-first platform uses Generative AI to help supermarkets personalise how they engage with customers – suggesting what they may want to see, buy, or return for, based on real patterns of behaviour. 'We're not here to replace retail's roots in the UAE, we're here to strengthen them. RetailGPT lets you know your customer better, wherever they are, whether they shop online or walk into your store,' said Sadique Ahmed, CEO of Pathfinder. The platform arrives at a time when Dubai is accelerating its mission to become a global AI powerhouse. RetailGPT brings this to life for supermarkets, large and small. It provides major players with tools to refine personalisation, and equips local favourites with the insights they need to compete in a digital-first era. As part of its regional rollout, RetailGPT is calling on UAE retailers to be among the first to adopt the platform and future-proof their customer experience strategies.

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