Latest news with #ECCs
Business Wire
28-07-2025
- Business
- Business Wire
NextNav's 3D Location Technology Now Helping 9-1-1 Telecommunicators in Portions of North Central Texas
RESTON, Va.--(BUSINESS WIRE)--NextNav Inc. (Nasdaq: NN), a leader in next generation positioning, navigation and timing (PNT), announced today that its 3D mapping system is now live at select early adopter Emergency Communications Centers (ECCs) within the North Central Texas Emergency Communications District (NCT9-1-1). Full deployment across the district is scheduled for completion later this quarter. This breakthrough technology allows 9-1-1 call centers to see not just the horizontal location of a caller, but also their vertical position — in other words, how high they are within a building. By visualizing calls in a 3D wireframe view of buildings, first responders can visualize where help is needed faster and more accurately, especially in tall or complex buildings. "The ability to locate callers and responders with this level of precision is a significant advancement for public safety. It allows us to respond faster and more accurately, particularly in urban and multi-story settings." said Rodger Mann, Chief Innovation Officer of NCT9-1-1. "NextNav has been a valuable partner, consistently demonstrating a strong commitment to enhancing public safety." The system is powered through a partnership between NextNav and a next-generation cloud platform for public safety. Key features include real-time vertical location data, estimated floor levels, and detailed 3D building maps — all integrated into the dispatch center's main mapping system. 'Our technology gives emergency teams a clearer picture of what's happening inside buildings during an emergency,' said Rob Clark, Senior Director - Public Safety of NextNav. 'That can make all the difference when seconds count.' This rollout marks a major milestone in bringing advanced vertical location data into real-world emergency response for NCT9-1-1— and sets the stage for similar upgrades at 9-1-1 call centers across the country. For more information about NextNav's 3D solution, visit NextNav 3D. About NextNav NextNav Inc. (Nasdaq: NN) is a leader in next generation positioning, navigation and timing (PNT), enabling a whole new ecosystem of applications and services that rely upon 3D geolocation and PNT technology. Powered by low-band licensed spectrum, NextNav's positioning and timing technologies deliver accurate, reliable, and resilient 3D PNT solutions for critical infrastructure, GPS resiliency and commercial use cases. For more information, please visit or follow NextNav on X or LinkedIn.
Business Wire
10-06-2025
- Business
- Business Wire
GovWorx Announces Strategic Partnership with Serent Capital to Accelerate Growth in Public Safety Technology
AUSTIN, Texas & DENVER & SAN FRANCISCO--(BUSINESS WIRE)-- GovWorx, an emerging leader in AI-powered Quality Assurance ('QA') and training solutions for 9-1-1 emergency communications centers ('ECCs'), today announced a strategic partnership with Serent Capital, a growth-focused private equity firm with deep expertise in GovTech and public safety markets. The partnership aims to advance GovWorx's mission to transform the future of 9-1-1 telecommunications and expand its reach across public safety. Founded in 2023 by CEO Scott MacDonald and CTO Alex Montgomery, GovWorx has quickly established itself as an innovator in the 9-1-1 market through its flagship product, CommsCoach. In less than a year, the company is serving more than 100 customers who are leveraging GovWorx's AI-generated evaluations and training simulations to help address the staffing, retention, and training challenges faced by ECCs today. The company also continues to roll out additional offerings, including BluAssist and MedAssist, which streamline report creation and QA for Law Enforcement and EMS agencies. 'This partnership is a major milestone for GovWorx,' said Scott MacDonald, Co-Founder and CEO of GovWorx. 'We've been fortunate to help so many public safety agencies early on, and partnering with Serent allows us to scale faster, build smarter, and help so many more. Alex and I were drawn to Serent's operator-first mindset, deep knowledge of the public safety landscape, and most importantly, their alignment with our long-term vision, while allowing us to maintain operational control of the company.' The partnership brings together GovWorx's mission-driven innovation and Serent's hands-on operational expertise to support continued growth. With Serent's support, GovWorx will invest in product development, expand go-to-market capabilities, and further deliver value to public safety agencies. 'We believe GovWorx is uniquely positioned to bring transformative technology to 9-1-1 centers and beyond,' said Stewart Lynn, Partner at Serent Capital. 'From our first conversations with Scott and Alex, it was clear that this team deeply understands the needs of 9-1-1 centers. We're thrilled to partner with them and help accelerate their roadmap to bring scalable, impactful solutions to the broader public safety community.' As part of the partnership, Serent Capital and GovWorx will work closely to expand into adjacent public safety markets, deepen product functionality, and continue to deliver the highest levels of customer satisfaction—a hallmark of the company's early success. GovWorx marks Serent's fifth GovTech investment in the past four years, joining a portfolio that includes category leaders such as BS&A and First Due. About GovWorx GovWorx provides AI-powered QA, training, and decision-support tools for 9-1-1 Emergency Communications, Law Enforcement and Fire/EMS agencies. Its flagship product, CommsCoach, empowers dispatchers and supervisors with automated evaluations, real-time feedback, and integrated training simulations. GovWorx is headquartered in Denver, Colorado. About Serent Capital Serent Capital is a growth-focused private equity firm investing in capital-efficient, B2B SaaS and technology companies. From its founding, Serent set out to build a distinctly different firm that prioritizes founders and their companies and provides true hands-on resources through its 25+ person Growth Team. Serent's in-house Growth Team is equipped with a wide range of resources to help companies accelerate growth, including strategic and operational support to drive revenue generation, assistance in building a top-tier executive team, guidance for transformative M&A, and a community of 400+ founders and operating executives. With $5 billion of assets under management, the firm has partnered with over 60 founder-led, industry-changing companies and offers unparalleled hands-on operational support. Discover how Serent Capital is fueling the growth of innovative companies across a range of industries at
Yahoo
10-06-2025
- Business
- Yahoo
GovWorx Announces Strategic Partnership with Serent Capital to Accelerate Growth in Public Safety Technology
AUSTIN, Texas & DENVER & SAN FRANCISCO, June 10, 2025--(BUSINESS WIRE)--GovWorx, an emerging leader in AI-powered Quality Assurance ("QA") and training solutions for 9-1-1 emergency communications centers ("ECCs"), today announced a strategic partnership with Serent Capital, a growth-focused private equity firm with deep expertise in GovTech and public safety markets. The partnership aims to advance GovWorx's mission to transform the future of 9-1-1 telecommunications and expand its reach across public safety. Founded in 2023 by CEO Scott MacDonald and CTO Alex Montgomery, GovWorx has quickly established itself as an innovator in the 9-1-1 market through its flagship product, CommsCoach. In less than a year, the company is serving more than 100 customers who are leveraging GovWorx's AI-generated evaluations and training simulations to help address the staffing, retention, and training challenges faced by ECCs today. The company also continues to roll out additional offerings, including BluAssist and MedAssist, which streamline report creation and QA for Law Enforcement and EMS agencies. "This partnership is a major milestone for GovWorx," said Scott MacDonald, Co-Founder and CEO of GovWorx. "We've been fortunate to help so many public safety agencies early on, and partnering with Serent allows us to scale faster, build smarter, and help so many more. Alex and I were drawn to Serent's operator-first mindset, deep knowledge of the public safety landscape, and most importantly, their alignment with our long-term vision, while allowing us to maintain operational control of the company." The partnership brings together GovWorx's mission-driven innovation and Serent's hands-on operational expertise to support continued growth. With Serent's support, GovWorx will invest in product development, expand go-to-market capabilities, and further deliver value to public safety agencies. "We believe GovWorx is uniquely positioned to bring transformative technology to 9-1-1 centers and beyond," said Stewart Lynn, Partner at Serent Capital. "From our first conversations with Scott and Alex, it was clear that this team deeply understands the needs of 9-1-1 centers. We're thrilled to partner with them and help accelerate their roadmap to bring scalable, impactful solutions to the broader public safety community." As part of the partnership, Serent Capital and GovWorx will work closely to expand into adjacent public safety markets, deepen product functionality, and continue to deliver the highest levels of customer satisfaction—a hallmark of the company's early success. GovWorx marks Serent's fifth GovTech investment in the past four years, joining a portfolio that includes category leaders such as BS&A and First Due. About GovWorx GovWorx provides AI-powered QA, training, and decision-support tools for 9-1-1 Emergency Communications, Law Enforcement and Fire/EMS agencies. Its flagship product, CommsCoach, empowers dispatchers and supervisors with automated evaluations, real-time feedback, and integrated training simulations. GovWorx is headquartered in Denver, Colorado. About Serent Capital Serent Capital is a growth-focused private equity firm investing in capital-efficient, B2B SaaS and technology companies. From its founding, Serent set out to build a distinctly different firm that prioritizes founders and their companies and provides true hands-on resources through its 25+ person Growth Team. Serent's in-house Growth Team is equipped with a wide range of resources to help companies accelerate growth, including strategic and operational support to drive revenue generation, assistance in building a top-tier executive team, guidance for transformative M&A, and a community of 400+ founders and operating executives. With $5 billion of assets under management, the firm has partnered with over 60 founder-led, industry-changing companies and offers unparalleled hands-on operational support. Discover how Serent Capital is fueling the growth of innovative companies across a range of industries at View source version on Contacts Media Contacts: Kathleen Rochard Serent Capital
