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Rosemark Launches Medicaid Integration for Michigan Home Care Agencies
Rosemark Launches Medicaid Integration for Michigan Home Care Agencies

Associated Press

time27-03-2025

  • Business
  • Associated Press

Rosemark Launches Medicaid Integration for Michigan Home Care Agencies

Michigan Medicaid now requires home care agencies to submit EVV for Medicaid reimbursements. 'We created one of the first caregiver apps in the industry and we continue to update and enhance our technology year after year. ' — Robin Tuck, Product Owner and Project Manager ANN ARBOR, MI, UNITED STATES, March 27, 2025 / / -- Rosemark recently launched its Medicaid integration with Michigan 's Electronic Visit Verification ( EVV) aggregator, HHAeXchange, allowing home care agencies the opportunity to choose which management software they wish to use for daily operations. Since the implementation of the 21st Century Cures Act in 2016, states have been adjusting their rules and regulations regarding Medicaid reporting from and reimbursements to home care agencies. Rosemark is honored to be a part of the process of helping home care agencies navigate the unique challenges this presents in each state. Michigan home care agencies can rest assured that with Rosemark they have a secure, reliable, and customizable scheduling software option to collect their EVV events. Compliance with these new EVV regulations can potentially cause concerns for agencies that have always used manual processes like paper timesheets for their operations. Rosemark offers a new opportunity for those agencies to update their processes, increase productivity, and stay compliant with the state of Michigan. Creating more efficient workflows for daily operations has been at the forefront of Rosemark's technology since its inception in 1988. With a user-friendly caregiver app, customizable scheduling software, and high-touch, personal care provided by its Customer Success Team, the Rosemark System leads the way in home care management software. 'Home care agencies have more than enough challenges these days,' according to Rosemark's Product Owner, Robin Tuck. 'Our goal is to alleviate some of those struggles by giving office staff and caregivers better tools that make their jobs easier.' 'We created one of the first caregiver apps in the industry,' Tuck explained, 'and we continue to update and enhance our technology year after year. 'Rosemark provides our customers with helpful tools like in-app shift offers, navigation options so caregivers can choose their preferred mapping app, and things like offline mode that allow care staff to clock in and out if they're in very rural areas with no data coverage,' Tuck concluded. For more information on Rosemark's integration in Michigan and how it can help home care agencies become compliant with Michigan's Medicaid EVV requirements, call (734) 436-2631 or visit X LinkedIn Instagram YouTube Legal Disclaimer:

MyVisits.net Launches a Much-Needed App that Transforms Electronic Visit Verification and Healthcare Transparency
MyVisits.net Launches a Much-Needed App that Transforms Electronic Visit Verification and Healthcare Transparency

Associated Press

time07-03-2025

  • Business
  • Associated Press

MyVisits.net Launches a Much-Needed App that Transforms Electronic Visit Verification and Healthcare Transparency

03/07/2025, Boston, Massachusetts // PRODIGY: Feature Story // In a major step toward transparency and efficiency in the healthcare and home service industry, has officially launched its innovative Electronic Visit Verification (EVV) app. Founded by behavioral healthcare veteran Joseph Catan, the platform aims to modernize the way home visits are tracked, verified, and reimbursed. MyVisits Available now on Apple and Google Play stores, the MyVisits app is designed to help companies and healthcare providers accurately document in-home visits, track mileage, and ensure services are delivered as billed. With a user-friendly interface, automated verification features, and cloud-based convenience, MyVisits is poised to become an essential tool for agencies across the United States and, eventually, the world. The figures underscore the urgency of a solution like this. An investigation in New York revealed $14.5 billion in unverified Medicaid home care services, which is less than half of the claims submitted, due to a lack of reliable tracking. Without proper visit verification, fraudulent claims and billing errors remain widespread. Joseph Catan, who spent 15 years running a behavioral healthcare company, has seen these issues firsthand. 'When we started, we were told by the practitioners that verifying that staff actually went to a client's home as scheduled was a major challenge,' Catan recalls. 'The existing system was unreliable and easy to manipulate.' Traditional verification methods, like manual sign-ins and random phone call confirmations, only address a small percentage of visits, leaving the majority unchecked. Compounding the issue, companies are held financially responsible for fraudulent or inaccurate claims, leading to steep fines and compliance risks. Determined to solve this long-standing problem, Catan developed a secure, automated solution that gives verifiable data in real-time, which shows that visits happen as scheduled. This cloud-based solution utilizes geolocation with its seamless QR code scanning to ensure the authenticity of the records. It also automatically records mileage from practitioners' departures to patients' locations, eliminating the need for manual calculations and ensuring accurate reimbursements. Telehealth integration allows practitioners to document telehealth calls, logging start, duration, and end times for billing purposes without disclosing doctor-patient conversations. Unlike expensive custom-built software, MyVisits requires no additional hardware, making it accessible for smaller agencies with limited budgets. Catan emphasizes affordability as a key factor, stating, 'Small and mid-sized agencies don't have the resources to develop custom software. We designed the app to be accessible to all providers without the high costs of IT infrastructure.' The launch of the MyVisits app aligns with the federal mandate for Electronic Visit Verification under the 21st Century Cures Act of 2016, which required digital tracking for Medicaid-funded home services. Yet, many agencies have struggled to comply due to the lack of a universal, industry-wide solution. 'The MyVisits app provides the scalable, standardized solution the industry has been waiting for,' says Catan. While the initial rollout is focused on North America, Catan envisions a global expansion. With healthcare systems worldwide facing similar challenges, has the potential to become the go-to verification tool for home healthcare, behavioral health, nursing, and beyond. 'We want to evolve alongside our clients,' Catan states. 'As regulations change and industry needs shift, we will adapt. The reason we're in this situation is because the industry wasn't agile enough. We're here to change that.' Future updates will incorporate additional features based on user feedback to ensure continuous improvements. Telehealth capabilities, already integrated into the platform, will continue to expand as virtual care becomes more prevalent. 'At the end of the day, this isn't just for compliance; we need to be able to deliver better patient care,' Catan concludes. 'When visits are accurately tracked and verified, patients receive the services they need. And that's what matters most—one verified visit at a time.' Media Contact

Caribou and Nevvon Partner to Enhance Caregiver Engagement, Compliance, and Retention in Home Care
Caribou and Nevvon Partner to Enhance Caregiver Engagement, Compliance, and Retention in Home Care

Associated Press

time05-03-2025

  • Business
  • Associated Press

Caribou and Nevvon Partner to Enhance Caregiver Engagement, Compliance, and Retention in Home Care

/ -- Caribou, a leading caregiver engagement platform, and Nevvon, a premier e-training provider for caregivers, have joined forces to empower home care agencies with a seamless solution for strengthening workforce engagement, compliance, and retention. This partnership will enable agencies to foster desired caregiver behaviors—such as completing training, fulfilling electronic visit verification (EVV) requirements, making referrals for open job positions, and maintaining consistent attendance. In an increasingly competitive home care landscape, agencies face complex challenges in recruiting, training, and retaining qualified caregivers. The integrated solution brings together Caribou's data-driven rewards and recognition programs and Nevvon's comprehensive online training platform, enabling agencies to strengthen both compliance and engagement while recognizing caregivers at scale. The partnership capitalizes on Caribou's deep understanding of caregiver behavior management and Nevvon's intuitive, user-friendly e-learning tools. Addressing the Workforce Crisis in Home Care High turnover, compliance complexities, and engagement challenges pose ongoing threats to home careagencies. By integrating Caribou's behavioral-driven recognition and rewards platform with Nevvon's comprehensive e-learning solution, agencies can: Drive Compliance: Caregivers earn recognition and rewards for completing mandatory training, EVV submissions, and other compliance-related activities. Improve Retention: Rewarding consistent attendance, shift coverage, and referral-based hiring leads to higher caregiver satisfaction and long-term retention, with agencies seeing up to a 15% improvement in 90-day retention. Enhance Operational Efficiency: Automating engagement and recognition reduces administrative workload, allowing agencies to focus on care delivery. Increase Workforce Utilization: Engaged and incentivized caregivers are more likely to complete shifts, reducing gaps in coverage and optimizing staffing, with agencies achieving over 95% engagement. Boost Care Quality: Motivated, well-trained caregivers deliver superior service, enhancing patient outcomes. 'Our mission at Caribou is to help home care agencies become world-class employers by ensuring caregivers feel seen, valued, and motivated,' said Christian Alaimo, Co-Founder and Chief Operating Officer of Caribou. 'By partnering with Nevvon, we're enabling agencies to reinforce positive behaviors and professional growth through a scalable, data-driven approach.' James Cohen, CEO of Nevvon, added, 'At Nevvon, we understand that education alone isn't enough—caregivers need to feel engaged and appreciated. By integrating Caribou's recognition platform, we are giving agencies the tools they need to create a workforce that is both compliant and committed.' Seamless Implementation, Immediate Impact The Nevvon-Caribou partnership is designed for easy adoption, requiring no additional administrative workload, and is scalable to meet the needs of agencies at any stage of growth. Agencies can seamlessly integrate Caribou's platform into existing workflows, ensuring all caregivers—regardless of technological proficiency—can participate. With mobile-friendly tools available in multiple languages, the solution is accessible and effective across diverse caregiver populations. By joining forces, Caribou and Nevvon are poised to set a new standard in the home care industry, providing agencies with the tools they need to thrive in a competitive market while ensuring caregivers feel valued, supported, and equipped to deliver exceptional care. About Caribou Caribou is a rewards and engagement platform designed to help home care agencies recognize and incentivize their caregivers. Through data-driven behavioral psychology, Caribou enables agencies to improve retention, recruitment, and workforce performance while streamlining operations. Caribou serves agencies across the United States and Canada. Learn more at About Nevvon Nevvon is a leading e-training provider for caregivers, offering accessible, multilingual, and engaging compliance training. Nevvon simplifies education and workforce development for home care agencies, ensuring caregivers are well-equipped to provide high-quality care. Learn more at Media Contacts: Caribou Christian Alaimo Co-Founder & Chief Operating Officer [email protected] Nevvon James Cohen Chief Executive Officer Jamie Cohen Nevvon +1 855-963-8866 Legal Disclaimer:

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