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Can Britons be persuaded to switch off when the wind doesn't blow?
Can Britons be persuaded to switch off when the wind doesn't blow?

Business Mayor

time14-05-2025

  • Business
  • Business Mayor

Can Britons be persuaded to switch off when the wind doesn't blow?

At home in Sunderland, north-east England, Walt Scales and wife Alexis try to finish their washing and cooking by 5pm. Ovo Energy, their electricity supplier, enters them into a prize draw for cutting usage from the mains supply between 5pm and 7pm on weekdays. For the retired bus driver, who switches to a small household battery for essentials in the evening, the benefits are more than financial. 'It means we can relax totally from 5pm, so it's kind of enriched [our lives]. There's more time for each other,' he said. The couple are responding to a push by energy companies and officials to encourage households and businesses to change their habits and adjust electricity use according to supply, as part of the government's goal of decarbonising the electricity system by 2030. This could mean avoiding peak times, such as the teatime rush, or using more power at times of high wind. Along with zonal electricity pricing, it is one way to lessen the amount of new grid capacity that needs to be built and potentially keep costs down. New tariffs, trials and schemes are under way around the country, and the National Energy System Operator wants to see up to five times the current level of flexible power demand in order to meet the national 2030 clean power target. But NESO concedes there are a 'broad range of views' about the feasibility of that goal, which will require technological and commercial developments — and big changes for consumers. 'I think it [demand flexibility] has to happen,' said Laura Sandys, chair of the Green Alliance and board member at EV charging company Ohme Global. '[But] it's probably the most complex part of the jigsaw. This is all about customers.' Walt Scales switches to a small household battery for essentials in the evening © Ian Forsyth/FT Consumers have been encouraged to use electricity outside of peak hours for decades, through 'Economy 7' tariffs offering cheaper power at night, or lower network charges for factories outside peak times. But the idea is taking on more importance given the effort to shift away from fossil fuels, which involves moving from petrol cars and gas-fired boilers to electric cars and heat pumps powered by renewable electricity. Electricity supply and demand have to be matched second by second to maintain system stability. But unlike coal and gas-fired power plants, wind and solar farms depend on the weather and cannot be so easily controlled in line with consumer needs. Demand needs to adjust instead. Excess power can be stored in the form of batteries or hydropower plants, ready to be discharged when needed. But officials believe households and businesses adjusting their behaviour could also help, by, for example, charging electric cars when it is sunny and windy, or turning down industrial freezers when it is not. This is the second part in a series on the future of Britain's electricity grid Spreading demand across the day could also cut the investment required in electricity networks, since they would not have to cope with such heavy peak loads. British wind farms often have to switch off if they are producing more than consumers can use at that time, owing to a lack of grid capacity. 'Flexibility services are crucial for transitioning to a net zero network,' said Northern Powergrid, which serves swaths of northern England. The Berkshire Hathaway-owned company has been offering up to £900 per megawatt hour — more than 10 times the typical rate for electricity bought a day ahead — for business and household consumers to shift their consumption when needed. UK Power Networks, which serves London and south-east England, said it had 100,000 'assets' registered on its network whose demand can be increased or reduced as needed. The network companies' offerings come on top of NESO's national voluntary 'demand-flexibility service', under which households are paid to cut electricity use if a shortage looms. Introduced at the height of the energy crisis in winter 2022, the scheme was initially popular, but critics fear the recent removal of a guaranteed payment level will dent enthusiasm. 'Customers [need] to see and feel good value from doing this,' said Kieron Stopforth, head of flexibility at Octopus Energy, the UK's largest household energy supplier. 'A bit of funding early on can help seed growth.' Octopus and other companies offer or are developing time-of-use tariffs where prices incentivise consumers to respond to constant fluctuations in supply, boosted by market reforms and the rollout of smart meters, which are in about 60 per cent of homes. Combined with plans for regional electricity pricing, the tariffs could lead to consumers in Scotland charging their cars very cheaply when it is windy in the North Sea. The time-of-use model has many enthusiastic proponents. 'Essentially, my fuel for the car is two pence per mile,' said Tesla owner Iain Turner, a customer of Octopus's Intelligent Go tariff. He also sets his washing machine, tumble dryer and, in the summer, swimming pool pump to come on at night. 'About 50-60 per cent of my electricity is now at a cheap rate,' added the Colchester resident. Yet there is also the risk of consumers missing out on benefits if they are less engaged, or get caught out by surge pricing, the flip side of some tariffs offering ultra-cheap electricity at certain times. 'Overall we see [flexibility] as an opportunity for consumers,' said Andy Manning, head of energy systems transformation at consumer watchdog Citizens Advice. '[But] it needs to be underpinned by effective protections [for them].' Industrial users' appetite for shifting their electricity use varies. Some factories are already running power-hungry machinery during brief spells of negative electricity prices triggered by surges in supply. But dialling up and down is not always suitable because it can damage equipment. Getting users on board is not the only challenge. A study in November of 900 homes, 408 of which had electric vehicles or an electric vehicle charger, showed their electricity demand peaked in the middle of the night when cheap overnight tariffs kicked in. 'There's a certain critical mass where you've created a peak somewhere else through herding behaviour,' said Claire Rowland, at Energy Systems Catapult, a government-backed research and technology organisation, that carried out the study. Iain Turner sets his car, washing machine, tumble dryer and swimming pool pump to come on at night © Daniel Jones/FT Trials are also under way to see whether households can be flexible about when they run heat pumps. That could involve switching them on a few hours before they come home and then off during peak times, relying on the home to hold warmth for a few hours. In a survey at the end of a trial run by National Grid and others last year, known as Equinox, about half of the participants reported discomfort 'sometimes' for themselves or other household residents from using power more flexibly. But almost all — 91 per cent — said this was 'mild'. The University of Wales Trinity St David, Lampeter, has installed technology that automatically turns down electric heating in students' rooms when the local network provider is looking for electricity savings. Dan Priddy, head of sustainability at the university, said it might be rolled out further, but noted 'we wouldn't want it to come on midway during a washing [machine] cycle'. Voltalis, the French company behind the technology, has said it plans to invest £1bn in Britain by 2030, following market reforms last year that allow aggregators to be paid for saving, rather than generating, electricity. Randall Bowen, managing director in the UK for Voltalis, said: 'The opportunity is greater in the UK than we've seen in other countries.' Despite many uncertainties Scales, whose prize draw entries could win him a year's worth of free energy, is happy to be at the forefront of a changing system. 'I never stop talking about it,' he said. 'It's important that people pay attention to national consideration.' Data visualisation by Janina Conboye

Easy energy bill mistake that could see you paying hundreds of pounds more
Easy energy bill mistake that could see you paying hundreds of pounds more

The Sun

time12-05-2025

  • Business
  • The Sun

Easy energy bill mistake that could see you paying hundreds of pounds more

A SIMPLE energy bill mistake could see you paying hundreds of pounds more than you should be. Energy bills remain high for millions of households with the Ofgem price cap set at £1,849 a year. 1 This is the average amount a household on a dual-fuel tariff paying by direct debit is having to fork out. So it pays to cut costs where possible. Make one simple mistake and you could end up paying out hundreds of pounds more on your electricity than you should be though. Economy 7 and 10 tariffs charge you two different rates for electricity based on the time of day. You are usually offered a cheaper rate for seven or 10 hours during the night and a more expensive one during the day time. However, if you're on one of these tariffs and don't make the most of the off-peak rates, you could end up paying more than if you were on a standard tariff. Natalie Mathie, energy expert at Uswitch, said the simple error could end up costing you £219 more a year under the current price cap. She explained: "One major UK energy provider charges 34p per kWh for electricity to its standard customers, on average. "Its night rate for Economy 7 tariff customers is just over 16p per kWh, compared with more than 42p during the day — which is around a fifth (21%) more expensive than the unit rate on a standard tariff. "But the average UK household uses 2,700kWh of electricity a year, so if they used this all at an Economy 7 day rate of 42p it would cost them £1,138 – compared with only £919 on a standard deal." From TV to energy... tips to save you money on 7 bills that are going up in April Of course, the likelihood of someone being on an Economy 7 or 10 tariff and using all their electricity during peak hours is unlikely. But, in any case, it's worth checking if you're on one of the tariffs using the bulk of your energy during peak times and could save money switching to a standard tariff. You can also quickly find out if you're on an Economy 7 or 10 tariff by checking your bill. If you're considering switching from an Economy 7 tariff to a standard tariff, get in touch with your energy firm. If you're not happy with the rates they're offering you on the new standard tariff, you can always shop around and go with another supplier. What are Economy 7 or 10 tariffs? Economy 7 or 10 tariffs charge you different rates of electricity based on the time of day. Economy 7 tariffs are more common than Economy 10, with cheaper rates for Economy 7 tariffs usually running from midnight to 7am. The main advantage to them is that you can save money on your overall energy bill if you use more electricity during off-peak hours. For example, if you need to charge an electric car or a storage heater, which is an electric appliance that stores heat generated during off-peak hours and releases it during the day. They are also mainly designed for households that generate all their power from electricity rather than electricity and gas. To sign up to an Economy 7 tariff, you'll need a smart meter or a dedicated Economy 7 meter installed in your home. If you think you might be suited to an Economy 7 or 10 tariff, make sure you shop around for the best deals and rates. You can do this through price comparison websites like Go Compare and Uswitch. It's worth bearing in mind, some older Economy 7 meters are set to stop working from later this summer. Any that use the "Radio Teleswitch Service" (RTS) to transmit and receive data will become defunct from July 1. If you think you have an RTS meter, contact your supplier to find out when it can be upgraded, most likely to a smart meter. Some RTS meters have a transmitter or separate teleswitch box next to your electricity meter. How to save money on your energy bills The quickest and surest way of saving money on your energy bills is reducing how much energy you actually use. This means dialling down your thermostat by one or two degrees, or switching halogen lightbulbs for LED ones, which the Energy Saving Trust says saves you around £1-£4 per year per light bulb. Beware of appliances that guzzle through energy as well, including tumble dryers which are notoriously expensive to run. In the current market, you could save money by switching from a standard variable energy tariff to a fixed tariff too. Fixed tariffs charge you the same unit rate for gas and electricity over the contract term rather than standard variable tariffs where the unit rates fluctuate based on the price cap. Whether you'll save money opting for a fixed tariff really depends as you pay different amounts based on where you live and your usage.

RTS electricity meters: Why Scotland could be hit the hardest
RTS electricity meters: Why Scotland could be hit the hardest

BBC News

time01-05-2025

  • Business
  • BBC News

RTS electricity meters: Why Scotland could be hit the hardest

A worrying deadline is looming for nearly 135,000 Scottish homes that have old-style RTS electricity meters installed. From 30 June, the radio signal that controls them will be switched off - with a risk customers could be left without heating and hot water. Another scenario is that heating could start running running all the time and customers could see their bills soar. Energy suppliers are racing against the clock to replace the old equipment. But meeting the deadline is a huge challenge, particularly in Scotland which accounts for a third of the total number of RTS meters in the UK still waiting to be upgraded. What are RTS meters? RTS stands for Radio Teleswitch Service - a system dating back to the 1980s that uses a radio signal to tell meters to switch between different electricity price rates. It uses the longwave radio frequency, which is becoming obsolete, and the equipment that generates the signal is due to be switched off this households, including those with older meters, will be for homes that use electric storage heaters or pay different electricity rates at different times of the day, there is a higher risk they will be affected. Why does Scotland have so many of them? Figures obtained by BBC Scotland have found that, by the end of April, there were about 432,000 RTS meters still to be replaced in the UK - with nearly 135,000 located in Scottish properties. The reason for the disproportionate number in Scotland is partly due to a large rural population in areas like the Highlands and Islands, many households are off the mains gas grid and therefore more likely to use electricity for hot water and heating. Urban areas are also affected because Scottish energy suppliers were pro-active in encouraging use of storage heaters in the late 20th Century, promoting cheaper tariffs such as Economy 7 or Economy heaters were also seen as a good option for replacing open fires in local authority or social housing. Many of these homes are now privately-owned. About half of the meters waiting to be replaced are believed to be in the Highlands and Islands, but around 20,000 are thought to be in Glasgow. Will RTS meters be replaced in time? Energy suppliers have been writing to customers, urging them to make an appointment to get their RTS meters replaced with a smart meter. But the rate of replacement appears to be way behind what is required to meet the 30 June deadline when the signal is switched off. In September, there were about 175,000 RTS meters waiting to be replaced in Scotland and since then that figure has fallen by about 40,000 - a replacement rate of under 6,000 per month. Meeting the 30 June deadline would require a 12-fold increase in the number of replacements being carried out. The issue was debated at Westminster in early April when UK energy minister Miatta Fahnbulleh said the replacement rate was "not acceptable".However she said that suppliers were promising a "spring sprint" to try to meet the deadline in Scotland. The SNP has called for the 30 June switch-off date to be delayed, or for a guarantee of compensation so that no customers face increased costs. How do I know if I have an RTS meter? Some - but not all - RTS systems have a separate box near the electricity meter with the words "radio teleswitch" or "radio telemeter". If you pay a different tariff for electricity at different times of the day - and the switching occurs automatically - this is an indication you may be affected. Electricity tariffs named "Comfort Plus" and "Total Heat Total Control" are linked with RTS meters. Homes with electric storage and water heaters are more likely to use the equipment. If in doubt, the best advice is to contact your electricity supplier. Suppliers should replace the old RTS meters free of charge. But there might be charges if the meter needs to be moved or wiring replaced. Suppliers should inform customers if this is the case. Can smart meters solve the problem? Smart meters can work in a similar way to the old-style meters by providing automated switching between peak and off-peak should also be able to turn hot water systems off and on. However, customers will have to move onto a new smart meter tariff which could involve changes such as different off-peak times. Orkney MP Alistair Carmichael has reported complaints from constituents who say the cheapest tariff is no longer available to them after replacements, and that their bills have risen. The regulator Ofgem is working with suppliers on how to fulfil a pledge that customers should be no worse off as a result of the switchover. Another issue with smart meters is that they sometimes struggle to work in areas like the Highlands and Islands where there is poor network connectivity. An alternative in such cases is to have a smart meter which is pre-programmed to switch to different rates at certain times of the day.

British Gas issues big smart meter warning for thousands households who risk huge bill hikes ahead of major switch off
British Gas issues big smart meter warning for thousands households who risk huge bill hikes ahead of major switch off

Scottish Sun

time29-04-2025

  • Business
  • Scottish Sun

British Gas issues big smart meter warning for thousands households who risk huge bill hikes ahead of major switch off

ONE of the UK's largest energy supplier has issued a fresh warning to 12,000 customers ahead of a huge electricity meter switch off. Households still using Radio Teleswitch Service (RTS) meters must upgrade to a smart electricity meter by the end of June to avoid being disconnected or trapped paying extortionate rates. 1 British Gas has warned that around 12,000 RTS meters still need to be replaced Credit: Alamy RTS-dependent electricity meters will stop functioning after June 30, 2025. British Gas, which previously managed approximately 61,000 RTS meters, has now revealed in an update to The Sun that around 12,000 meters still need to be replaced before the June deadline. Nearly one million customers relied on RTS meters before the planned switch-off was announced in 2023. According to Ofgem's most recent statistics, shared with suppliers, 415,000 meters across the industry still require replacement. Read more in money WAGE BOOST Seven things you need to say to your boss NOW to guarantee a pay rise These meters were commonly used by customers on Economy 7 and other multi-rate tariffs, offering cheaper electricity rates depending on the time of day. The devices rely on the RTS which broadcasts a signal alongside the long-wave channel for BBC Radio 4. This signal is then picked up by the meter and used to switch the electricity rates at different times of the day. Some RTS electricity meters can also automatically turn heating and hot water systems on and off during certain hours. However, when the RTS signal is switched off these meters will no longer function as intended. This means that from June, these meters could be left jammed on peak time electricity rates depending on when the RTS signal dies. I visited a 'smart cottage' that tracks my phone to warm up & switch lights before I get home - and I'm obsessed This could lead to huge bill hikes for households affected by the switch-off. It could also leave those with heating systems controlled by RTS on or off permanently. Suppliers have been racing to get their customers moved to smart meters before the deadline in recent weeks. Octopus Energy told The Sun last week that approximately 20,000 of its customers still need to schedule an appointment to have their meters replaced. Alongside warnings from Octopus, over 65,000 Next customers are now being encouraged to step forward and arrange the installation of a smart meter. Meanwhile, EDF has also issued warnings to 60,000 of its own customers, advising them to take the same action. How do I know if I have an RTS electricity meter? YOU'LL be able to tell if you have a meter that relies on the RTS quite easily. The oldest RTS-powered meters have a switch box labelled "Radio Teleswitch" located next to the physical electricity meter. Others may have the RTS switch box included within the electricity meter as a single box on the wall. If you're unsure about the type of electricity meter in your home - call your supplier as they'll usually have this information on hand. RTS is also sometimes called dynamically teleswitched (DTS). What's the alternative to RTS? Smart meters offer the same features as RTS in that they can record the different prices at different times of day offered by Economy 7 tariffs. They work using a digital signal and can also show your energy usage in real time, something many users find useful for reducing it and saving money. Smart meters are being rolled out by suppliers across the country and around 36million households have one, though they are not without issues. Around one in ten are thought to be "dumb" according to recent data from Ofgem. Issues include a broken display and trouble connecting to the network in some areas, while many first-generation smart meters have outdated technology, though this is unlikely to be an issue with ones fitted now. Suppliers should make efforts to fix smart meters that are not working, but you may have to make meter readings in the meantime to ensure accurate bills. Monitors—the part of the smart meter that shows readings and usage—less than 12 months old should be replaced or fixed for free. You can ask your supplier for a traditional meter instead, but as smart meters are replacing them, they are not obligated to give you one. What is a smart meter? SMART meters are gas and electricity meters that can digitally send readings to your energy supplier. They show you how much energy you are using in pounds and pence, so can be used to help reduce your energy bill. Unlike traditional meters, which simply register a running total of energy used, smart meters can record half-hourly price and consumption data and provide automatic meter readings to your energy supplier. Most homes have two meters, one for gas and one for electricity – both will be replaced with smart meters. You will also be offered an in-home display to show you the cost and amount of energy you are using at any given time It will update every 30 minutes for gas and in near real-time for electricity. Can I keep my RTS tariff? Suppliers have been told by Ofgem that they must take reasonable steps to ensure they are on a like-for-like tariff after moving to a smart meter. In some cases where this isn't possible, they must work with the customer to agree an appropriate tariff. There may be more smart meter-only tariffs available to some customers that could save them money. If you haven't been contacted by your supplier already, you don't need to wait for a letter asking you to switch, you can contact them directly. An Ofgem spokesperson said: "We expect suppliers to consider a range of innovative solutions to ensure their RTS customers get on to a metering and tariff arrangement appropriate for them. "Smart meters are the best replacement for RTS meters – giving consumers more control of their energy usage and opening access to new money-saving tariffs – however, customers should speak to their supplier to understand the options that are available."

British Gas issues big smart meter warning for thousands households who risk huge bill hikes ahead of major switch off
British Gas issues big smart meter warning for thousands households who risk huge bill hikes ahead of major switch off

The Sun

time29-04-2025

  • Business
  • The Sun

British Gas issues big smart meter warning for thousands households who risk huge bill hikes ahead of major switch off

James Flanders, Chief Consumer Reporter Published: Invalid Date, ONE of the UK's largest energy supplier has issued a fresh warning to 12,000 customers ahead of a huge electricity meter switch off. Households still using Radio Teleswitch Service (RTS) meters must upgrade to a smart electricity meter by the end of June to avoid being disconnected or trapped paying extortionate rates. 1 RTS-dependent electricity meters will stop functioning after June 30, 2025. British Gas, which previously managed approximately 61,000 RTS meters, has now revealed in an update to The Sun that around 12,000 meters still need to be replaced before the June deadline. Nearly one million customers relied on RTS meters before the planned switch-off was announced in 2023. According to Ofgem's most recent statistics, shared with suppliers, 415,000 meters across the industry still require replacement. These meters were commonly used by customers on Economy 7 and other multi-rate tariffs, offering cheaper electricity rates depending on the time of day. The devices rely on the RTS which broadcasts a signal alongside the long-wave channel for BBC Radio 4. This signal is then picked up by the meter and used to switch the electricity rates at different times of the day. Some RTS electricity meters can also automatically turn heating and hot water systems on and off during certain hours. However, when the RTS signal is switched off these meters will no longer function as intended. This means that from June, these meters could be left jammed on peak time electricity rates depending on when the RTS signal dies. I visited a 'smart cottage' that tracks my phone to warm up & switch lights before I get home - and I'm obsessed This could lead to huge bill hikes for households affected by the switch-off. It could also leave those with heating systems controlled by RTS on or off permanently. Suppliers have been racing to get their customers moved to smart meters before the deadline in recent weeks. Octopus Energy told The Sun last week that approximately 20,000 of its customers still need to schedule an appointment to have their meters replaced. Alongside warnings from Octopus, over 65,000 Next customers are now being encouraged to step forward and arrange the installation of a smart meter. Meanwhile, EDF has also issued warnings to 60,000 of its own customers, advising them to take the same action. How do I know if I have an RTS electricity meter? YOU'LL be able to tell if you have a meter that relies on the RTS quite easily. The oldest RTS-powered meters have a switch box labelled "Radio Teleswitch" located next to the physical electricity meter. Others may have the RTS switch box included within the electricity meter as a single box on the wall. If you're unsure about the type of electricity meter in your home - call your supplier as they'll usually have this information on hand. RTS is also sometimes called dynamically teleswitched (DTS). What's the alternative to RTS? Smart meters offer the same features as RTS in that they can record the different prices at different times of day offered by Economy 7 tariffs. They work using a digital signal and can also show your energy usage in real time, something many users find useful for reducing it and saving money. Smart meters are being rolled out by suppliers across the country and around 36million households have one, though they are not without issues. Around one in ten are thought to be "dumb" according to recent data from Ofgem. Issues include a broken display and trouble connecting to the network in some areas, while many first-generation smart meters have outdated technology, though this is unlikely to be an issue with ones fitted now. Suppliers should make efforts to fix smart meters that are not working, but you may have to make meter readings in the meantime to ensure accurate bills. Monitors—the part of the smart meter that shows readings and usage—less than 12 months old should be replaced or fixed for free. You can ask your supplier for a traditional meter instead, but as smart meters are replacing them, they are not obligated to give you one. What is a smart meter? SMART meters are gas and electricity meters that can digitally send readings to your energy supplier. They show you how much energy you are using in pounds and pence, so can be used to help reduce your energy bill. Unlike traditional meters, which simply register a running total of energy used, smart meters can record half-hourly price and consumption data and provide automatic meter readings to your energy supplier. Most homes have two meters, one for gas and one for electricity – both will be replaced with smart meters. You will also be offered an in-home display to show you the cost and amount of energy you are using at any given time It will update every 30 minutes for gas and in near real-time for electricity. Can I keep my RTS tariff? Suppliers have been told by Ofgem that they must take reasonable steps to ensure they are on a like-for-like tariff after moving to a smart meter. In some cases where this isn't possible, they must work with the customer to agree an appropriate tariff. There may be more smart meter-only tariffs available to some customers that could save them money. If you haven't been contacted by your supplier already, you don't need to wait for a letter asking you to switch, you can contact them directly. An Ofgem spokesperson said: "We expect suppliers to consider a range of innovative solutions to ensure their RTS customers get on to a metering and tariff arrangement appropriate for them. "Smart meters are the best replacement for RTS meters – giving consumers more control of their energy usage and opening access to new money-saving tariffs – however, customers should speak to their supplier to understand the options that are available."

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