Latest news with #EliteService
Tourism Breaking News
23-07-2025
- Business
- Tourism Breaking News
Kuwait Airways launches 'Elite' Service
Post Views: 51 As part of Kuwait Airways' efforts to enhance the travel experience and provide a variety of services to its valued passengers, the company announced the launch of its Elite Service at Terminal 4 (T4), offering a comprehensive suite of services to its passengers, excluding flights to New York. Kuwait Airways Chairman, Captain Abdulmohsen Salem Al-Fagaan, stated, 'Kuwait Airways is pleased to launch one of its newest services, the Elite Service which includes a range of distinguished services to our valued passengers. The Elite Service begins with completing the passenger's travel procedures, which include baggage weighing from home and issuing their boarding passes, followed by transportation to the airport and meet-and-assist services at T4 passenger terminal. Al-Fagaan added, 'The Elite Service also includes facilitating the completion of passenger's travel procedures at Terminal 4, access to the Elite Lounge until departure time, and transportation to the aircraft when a passenger bridge is not available. Upon return, passengers are welcomed at Terminal 4, assisted through arrival procedures, and transported home by limousine.' Al-Fagaan continued by saying, 'Customers can book and request the Elite Service through the Kuwait Airways app or website between 72 and up to 48 hours prior to departure. Home check-in service will be completed 24 hours prior to the flight, after which the baggage will be delivered to Terminal 4 (T4) before departure.' Al-Fagaan emphasized that Kuwait Airways spares no effort in ensuring the comfort of its valued customers, highlighting the company's commitment to providing exceptional services and entertainment options that enhance the travel experience. He noted that these efforts are especially timely with the onset of the 2025 summer travel season, aiming to make every journey enjoyable and engaging. Al-Fagaan concluded by emphasizing on the company's aspirations for significant achievements this year, while continuing to focus on developing the entire operational system to achieve the highest standards of service quality in the period ahead. Kuwait Airways also announced the launch of a marketing campaign for its Family Offer, providing discounts of up to 30% on all destinations in economy class for groups of 3 to 9 passengers. Bookings are available from 26 June to 30 June 2025, for travel between 1 July to 30 November 2025. It is worth noting that Kuwait Airways operates a modern and diverse fleet comprising the latest type of aircraft from the world's leading manufacturers—Airbus and Boeing. The fleet is equipped with cutting-edge technology and advanced features that align with the highest international aviation standards, including state-of-the-art inflight entertainment systems and designed seating specifications to ensure a comfortable and enjoyable travel experience. Kuwait Airways takes pride in employing some of the region's most skilled and experienced professionals across various technical specializations, reflecting the airline's commitment to operational excellence. In addition, Kuwait Airways strives to attain the highest levels of quality by assisting its valued customers and to develop the company's operational system in line with the latest improvements in the commercial air transport sector.
Arab Times
29-06-2025
- Business
- Arab Times
Kuwait Airways rolls out enhanced Elite Service at T4
KUWAIT CITY, June 29: As part of its ongoing efforts to enhance passenger services, Kuwait Airways has officially launched its new Elite Service at Terminal 4 (T4), offering an array of premium services to travelers, excluding those flying to New York. Kuwait Airways Chairman, Captain Abdulmohsen Al-Faqan, announced the initiative, describing it as one of the airline's latest enhancements designed to elevate the travel experience for its valued customers. 'The Elite Service provides a comprehensive package, beginning with travel procedures completed from the comfort of the passenger's home,' said Al-Faqan. 'This includes baggage weighing, issuing boarding passes, home pick-up, and reception at Terminal 4.' Al-Faqan further explained that the service continues with expedited procedures at T4, access to the elite lounge before departure, ground transportation to the aircraft if a passenger bridge is unavailable, and VIP reception upon return, including assistance with arrival procedures and limousine service to the passenger's home. Customers can request the Elite Service through the Kuwait Airways mobile app or website between 72 and 48 hours before departure. Home check-in procedures will be conducted 24 hours prior to the flight, with passengers subsequently transported to Terminal 4. Al-Faqan emphasized the airline's commitment to customer satisfaction, especially with the onset of the 2025 summer travel season. 'Kuwait Airways continues to strive to offer top-tier services and exceptional in-flight entertainment to ensure a comfortable and engaging journey,' he said. He concluded by stating that the company remains focused on achieving key milestones in 2025 and is actively working to enhance its operational systems to meet the highest standards of service quality. In conjunction with the Elite Service, Kuwait Airways has also launched a marketing campaign for its Family Offer, providing discounts of up to 30 percent on all destinations in economy class for groups of three to nine travelers. Bookings are available from June 26 to 30, 2025, for travel between July 1 and November 30, 2025. The airline operates a modern fleet comprised of the latest Boeing and Airbus models, equipped with cutting-edge technology and onboard entertainment. Designed with customer comfort in mind, the aircraft feature state-of-the-art seating and services tailored to meet international aviation standards. Kuwait Airways is supported by a highly skilled workforce and remains dedicated to improving service quality and operational efficiency in line with global developments in commercial air travel.
