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Fails to heed six Consumer Tribunal awards. Umrah packages: Firm hauled up
Fails to heed six Consumer Tribunal awards. Umrah packages: Firm hauled up

Daily Express

time21 hours ago

  • Business
  • Daily Express

Fails to heed six Consumer Tribunal awards. Umrah packages: Firm hauled up

Published on: Wednesday, July 16, 2025 Published on: Wed, Jul 16, 2025 By: Jo Ann Mool Text Size: Zulkarnain outside the courtroom after the proceedings. Kota Kinabalu: A company offering Umrah packages and its director were charged in the Magistrates' Court here on Tuesday with failing to comply with six Consumer Claims Tribunal awards ordering them to pay RM232,536.80 to six individuals. Emraz Travel & Tours Sdn Bhd, represented by its Director Datuk Zulkarnain Endut, 44, and Zulkarnain, in his capacity as a director, pleaded not guilty before Magistrate Dzul Elmy Yunus after the charges were read out. Advertisement The company and Zulkarnain, were each slapped with six counts under Section 117(1) of the Consumer Protection Act 1999, which carries a fine of up to RM10,000, a jail term of up to two years, or both, on conviction. The charges stated that the company and Zulkarnain were alleged to have failed to comply with the award of the Consumer Claims Tribunal, which required them to pay claims to six claimants, ranging from RM24,666.80 to RM50,000, totalling RM232,536.80. The offences were allegedly committed at the Sabah Domestic Trade and Cost of Living Ministry, Federal Government Administrative Complex, Jalan UMS, here, between July 24, 2023 and Jan 25, 2024. They were accused of failing to pay RM24,666.80 to Mahmuddin Purag (order dated July 17, 2024); RM27,870 to Mariani Tarin (June 26, 2023); RM30,000 to Muhidin Ismail (Sept 9, 2023); and RM50,000 each to Jamilah Othman, Nur Aimi Naziha Norjain and Norjain Nudin, all three awards dated Nov 21, 2023. The Magistrate set Sept 23 for pre-trial case management (PTCM) and granted bail of RM1,000 with one local surety for each charge, with the additional condition that Zulkarnain report to the Domestic Trade and Cost of Living Department office in Putrajaya on the 17th of every month. Deputy Public Prosecutors (DPP) of Domestic Trade and Cost of Living Ministry, Shafiq Mahadi and Md Syafique Md Hilmie prosecuted while the company and Zulkarnain were represented by counsel Farah Nazriah Chun Lee @ Mohd Fadzlee Lee. DPP Shafiq submitted that the case involved public interest, as it concerned numerous Umrah pilgrims who were unable to perform their pilgrimage and had suffered losses amounting to hundreds of thousands of ringgit. On that basis, the prosecution offered bail to Zulkarnain at RM2,000 with one local surety for each charge against him. DPP Shafiq also applied for PTCM date to be fixed two months from Tuesday, as well as for mention to update the court on the status of Zulkarnain's wife, who is the third accused in the present case. The update concerns when she would be fit to travel to Sabah to face the charges against her, as she is currently in the 11th week of a high-risk pregnancy. Earlier, Farah applied for the warrant of arrest issued against the third accused, Datin Mazuin Mustafa, who is also a director of the company and Zulkarnain's wife, to be revoked. She informed the court that Mazuin was unable to travel due to her high-risk pregnancy, which is her first, as confirmed in a medical report from Hospital Putrajaya dated June 20 this year. Farah also requested a lower bail amount for Zulkarnain, citing that he is a Malaysian from Terengganu, is married, and currently has no fixed source of income. She further informed the court that his company, Emraz Travel & Tours Sdn Bhd, had been wound up since July 17, 2024, and that its bank account had also been frozen under the Anti-Money Laundering Act (AMLA). She also said that Zulkarnain is facing multiple similar charges across Malaysia, including in Sarawak, Sabah and Peninsular Malaysia. * Follow us on our official WhatsApp channel and Telegram for breaking news alerts and key updates! * Do you have access to the Daily Express e-paper and online exclusive news? Check out subscription plans available. Stay up-to-date by following Daily Express's Telegram channel. Daily Express Malaysia

Umrah package firm, director charged for ignoring tribunal's RM232,000 award to consumers
Umrah package firm, director charged for ignoring tribunal's RM232,000 award to consumers

New Straits Times

timea day ago

  • Business
  • New Straits Times

Umrah package firm, director charged for ignoring tribunal's RM232,000 award to consumers

KOTA KINABALU: A company offering umrah packages and its director were charged in the magistrates' court here today for failing to comply with a decision by the Tribunal for Consumer Claims Malaysia to award claims amounting to RM232,526.80 to six people. The company, Emraz Travel & Tours Sdn Bhd, and its director, Datuk Zulkarnain Endut, 44, each face six charges under Section 117(1) of the Consumer Protection Act 1999, which carries a penalty of up to RM10,000, two years' imprisonment, or both, upon conviction. Zulkarnain, in his capacity as a director and on behalf of the company, pleaded not guilty before Magistrate Dzul Elmy Yunus after the charges were read out. According to the charge sheet, the company and Zulkarnain had allegedly committed the offences between July 2023 and January 2024 at the Sabah Domestic Trade and Cost of Living Ministry in Jalan UMS, here, by failing to pay the awards ranging from RM24,666.80 to RM50,000 to six individuals, totalling RM232,526.80. The court fixed Sept 23 for pre-trial case management and allowed bail at RM1,000 for each charge, with a local surety. An additional condition was imposed requiring the accused to report to the Domestic Trade and Cost of Living Ministry's office in Putrajaya on the 17th of every month. Deputy public prosecutors from the Domestic Trade and Cost of Living Ministry, Shafiq Mahadi and Md Syafique Md Helmie, prosecuted while the accused was represented by counsel Farah Nazriah Chun Lee @ Mohd Fadzlee Lee. Earlier, Farah informed the court that another director of the company, Datin Mazuin Mustafa, who is also Zulkarnain's wife, was supposed to be charged today but was unable to attend due to a high-risk pregnancy that prevented her from travelling to Sabah. Farah said her condition had been confirmed by Putrajaya Hospital on June 20, and she applied for the warrant of arrest against Mazuin to be revoked, which was not opposed by the prosecution. Meanwhile, Shafiq informed the court that according to a letter from the hospital, the accused's wife is currently 11 weeks pregnant. The prosecution requested that the next case management to be fixed within two months, with the same date also intended to ascertain the status of the accused's wife regarding when she would be fit to travel to Sabah. The court was also informed that Zulkarnain is facing similar charges in various states across Malaysia, including Sabah, Sarawak, and Peninsular Malaysia. On July 8 2023, Bernama quoted Tourism, Arts and Culture Minister Datuk Seri Tiong King Sing as saying that the ministry had suspended the licence of Emraz Travel & Tours Sdn Bhd for six months, effective July 10, 2023 until Jan 9, 2024. Lembaga Tabung Haji Lembaga Tabung Haji had also suspended the licence of the same company on April 2 in the same year in a move to protect the welfare of prospective haj pilgrims following public complaints about their umrah services.

Umrah package firm, director charged for failing to repay RM232,000 to clients
Umrah package firm, director charged for failing to repay RM232,000 to clients

Daily Express

time2 days ago

  • Business
  • Daily Express

Umrah package firm, director charged for failing to repay RM232,000 to clients

Published on: Tuesday, July 15, 2025 Published on: Tue, Jul 15, 2025 By: Jo Ann Mool Text Size: Zulkarnain KOTA KINABALU: Emraz Travel & Tours Sdn Bhd and its director, Datuk Zulkarnain Endut, were charged with six counts of failing to comply with Consumer Claims Tribunal orders to repay RM232,536.80 to six individuals for Umrah packages. Zulkarnain, 44, pleaded not guilty in the Magistrates' Court and faces charges under Section 117(1) of the Consumer Protection Act 1999, which carries up to RM10,000 fine, two years' jail, or both. Advertisement The offences occurred between July 2023 and January 2024. Bail was set at RM1,000 per charge with a local surety, and the accused must report monthly to the ministry in Putrajaya. Case management is set for Sept 23. * Follow us on our official WhatsApp channel and Telegram for breaking news alerts and key updates! * Do you have access to the Daily Express e-paper and online exclusive news? Check out subscription plans available. Stay up-to-date by following Daily Express's Telegram channel. Daily Express Malaysia

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