Latest news with #EnergySupportScheme
Daily Record
24-07-2025
- Daily Record
DWP issues urgent new scam alert over 'Energy Support Scheme'
The Department for Work and Pensions (DWP) has issued an urgent warning over a scam text message that has been doing the rounds and claims to be from the government The Department for Work and Pensions (DWP) has issued a warning to the public about a scam that could potentially empty their bank accounts. The government department's official account on X, previously known as Twitter, cautioned people to "beware" of scams, particularly those pretending to be from the DWP. Discussing the fraudulent scheme, which appears to target individuals needing assistance with bills, the DWP confirmed it as fake. Genuine help with energy bills can be found through the official website. The DWP posted on X: "Beware: If you get a text about an 'Energy Support Scheme' it is a scam Find out how to report and recover from any suspicious texts, phone calls, or emails via Stop! Think Fraud." Linking to their official Stop! Think Fraud website - all about how to stay safe from scams - the experts note: "Nobody is immune from fraud. "The criminals behind it target people online and in their homes, often emotionally manipulating their victims before they steal money or personal data. "But there is something we can do. By staying vigilant and always taking a moment to stop, think and check whenever we're approached, we can help to protect ourselves and each other from fraud. " How to spot a fake text message In discussing scams, the government site provides guidance on how to identify a fake text message. The aim of a fraudulent message - whether sent via SMS, WhatsApp, or another messaging platform - is typically to deceive you into clicking a link. This link often directs to a fake website designed to steal your personal information, money, or infect your device with malware. Fake texts are usually brief and straightforward - but fraudsters use cunning tactics to make them seem legitimate. In fact, they can even "spoof" the sender's number, making it appear as though the message is coming from a trusted source, like your bank, within the same conversation thread. However, there are a number of signs that the message might be fake, so here's how to spot a suspicious message. The experts urge people to be wary if you see: an 'irresistible' product offer or prize from a number or company you don't know an urgent alert about security, for example claiming your bank account details have been compromised a message about a product or service you haven't purchased or requested a delivery company demanding you pay a fee before they deliver a parcel an appeal from a family member asking you to send money encouragement to click on an unknown link – if you're not sure, visit the organisation's website directly rather than clicking through a request for you to share personal data language designed to create a sense of urgency or panic messages sent outside normal business hours, especially if they're very late at night or very early in the morning What do I do if I get a scam text? break the contact – don't reply, click on any links, or make any payments check if it's genuine: contact the person or company directly, using a phone number you already have and know is correct forward the message for free to 7726 What to I do if I've replied to the scam text? The experts stress: "Don't panic! What you do next depends on whether you've replied, clicked a link, sent information or made a payment."
Daily Mirror
14-07-2025
- Daily Mirror
DWP 'Energy Support Scheme alert as it warns 'nobody is immune'
The Department for Work and Pensions (DWP) has issued a warning to Brits to be on alert for a new scam that has been targeting people who are struggling with their energy bills The Department for Work and Pensions (DWP) has issued a warning that people could be at risk of being contacted by fraudsters. While many bill payers may qualify for grants and additional financial aid from their local council or energy provider, they typically need to initiate contact before any offer is made. However, scammers may exploit those struggling with bills by impersonating an energy company or other official body and offering bogus support through an "Energy Support Scheme". Typically, these fraudsters will reach out to victims via text, email, or direct phone call. They often assert that the victim cannot access the support unless they first provide private financial details such as bank information. In a post on X, the DWP stated: "If you get a text about an 'Energy Support Scheme' it is a scam. Find out how to report and recover from any suspicious texts, phone calls, or emails via Stop! Think Fraud." 'Nobody is immune' to scams Firstly, it's important to realise that anyone can be targeted by scammers, regardless of age or income. The government's Stop! Think Fraud site cautions: "Nobody is immune from fraud. The criminals behind it target people online and in their homes, often emotionally manipulating their victims before they steal money or personal data." However, taking proactive measures and making yourself less vulnerable could significantly reduce the risk of having your private information stolen. Ways you can prevent being scammed Never disclose your financial or personal information If you can memorise your details, this is the safest method, but if you need to jot down your information, ensure it's stored in a secure location and not carried with you. Trustworthy retailers will never request your PIN, CVC number, or other identifying online banking information. Regularly check your bank statement If you see an irregular transaction in your bank statements, you should tell your bank straight away and have the card blocked to prevent any further abuse. Most banks will have a dedicated fraud action line which will allow you to report the theft and request a refund in some cases. Be cautious of suspicious emails or texts Emails or texts with grammatical mistakes could signal a phishing scam from an unauthorised source, so it's best to avoid these. You should also never provide any personal information such as banking details and password as legitimate companies and organisations will never ask for these. Avoid dubious links Steer clear of downloading anything sent to you via email or text. It's also recommended to have antivirus software installed, as it scans for malware and provides protection against phishing attacks.
