Latest news with #EngageLab
Yahoo
3 days ago
- Business
- Yahoo
Aurora Mobile's Subsidiaries EngageLab and GPTBots.ai Achieve SOC 2 Type II Certification, Setting a New Benchmark for Global Data Security
SHENZHEN, China, June 03, 2025 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (NASDAQ: JG) ('Aurora Mobile' or the 'Company'), a leading provider of customer engagement and marketing technology services in China, today announced that its flagship platforms, EngageLab and have both successfully achieved SOC 2 Type II certification. This milestone underscores Aurora Mobile's unwavering commitment to the highest international standards of data security, privacy, and operational excellence. SOC 2 Type II, developed by the American Institute of Certified Public Accountants (AICPA), is a globally recognized auditing standard that rigorously evaluates the design and operational effectiveness of a company's controls over a defined period. This certification covers five key trust service criteria: security, availability, processing integrity, confidentiality, and privacy. What This Means for Our Clients and Partners: Enterprise-Grade Security: Aurora Mobile, through its platforms EngageLab and safeguards client data with industry-leading security controls and continuous monitoring, ensuring protection across critical areas such as security, availability, and confidentiality. Global Compliance: SOC 2 Type II certification supports our clients' regulatory and business requirements worldwide, facilitating secure business expansion. Operational Excellence: The certification validates our ability to deliver reliable, secure, and scalable solutions for mission-critical applications across industries. "Data security and privacy are at the heart of Aurora Mobile's mission," said Chris Lo, CEO at Aurora Mobile. "Achieving SOC 2 Type II certification for both EngageLab and is a testament to our ongoing investment in security and compliance, empowering our clients to innovate and grow with absolute confidence." With this achievement, Aurora Mobile further strengthens its position as a trusted technology partner for enterprises seeking secure, compliant, and intelligent customer engagement and AI solutions on a global scale. About EngageLabEngageLab is a world-leading AI-powered omnichannel customer engagement solution provider, unites technology and versatility to offer seamless customer interactions across every channel, including Email, AppPush, WebPush, OTP, SMS and WhatsApp Business. It empowers businesses to build lasting relationships and achieve higher conversions and retention. With a strong focus on innovation and performance, EngageLab supports businesses in over 220 countries and regions, delivering more than 1 million messages every second across various channels. About is an enterprise AI agent platform that empowers businesses to streamline operations, enhance customer experiences, and drive growth. Offering end-to-end AI solutions across customer service, knowledge search, data analysis, and lead generation, enables enterprises to harness the full potential of AI with ease. With seamless integration into various systems, and support for scalable, secure deployments, is dedicated to reducing costs, accelerating growth, and helping businesses thrive in the AI era. For more information, please visit and About Aurora Mobile Limited Founded in 2011, Aurora Mobile (NASDAQ: JG) is a leading provider of customer engagement and marketing technology services in China. Since its inception, Aurora Mobile has focused on providing stable and efficient messaging services to enterprises and has grown to be a leading mobile messaging service provider with its first-mover advantage. With the increasing demand for customer reach and marketing growth, Aurora Mobile has developed forward-looking solutions such as Cloud Messaging and Cloud Marketing to help enterprises achieve omnichannel customer reach and interaction, as well as artificial intelligence and big data-driven marketing technology solutions to help enterprises' digital transformation. For more information, please visit Safe Harbor Statement This announcement contains forward-looking statements. These statements are made under the 'safe harbor' provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as 'will,' 'expects,' 'anticipates,' 'future,' 'intends,' 'plans,' 'believes,' 'estimates,' 'confident' and similar statements. Among other things, the Business Outlook and quotations from management in this announcement, as well as Aurora Mobile's strategic and operational plans, contain forward-looking statements. Aurora Mobile may also make written or oral forward-looking statements in its reports to the U.S. Securities and Exchange Commission, in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including but not limited to statements about Aurora Mobile's beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: Aurora Mobile's strategies; Aurora Mobile's future business development, financial condition and results of operations; Aurora Mobile's ability to attract and retain customers; its ability to develop and effectively market data solutions, and penetrate the existing market for developer services; its ability to transition to the new advertising-driven SAAS business model; its ability to maintain or enhance its brand; the competition with current or future competitors; its ability to continue to gain access to mobile data in the future; the laws and regulations relating to data privacy and protection; general economic and business conditions globally and in China and assumptions underlying or related to any of the foregoing. Further information regarding these and other risks is included in the Company's filings with the Securities and Exchange Commission. All information provided in this press release and in the attachments is as of the date of the press release, and Aurora Mobile undertakes no duty to update such information, except as required under applicable law. For more information, please contact: Aurora Mobile LimitedE-mail: ir@ Christensen In China Ms. Xiaoyan SuPhone: +86-10-5900-1548E-mail: In US Ms. Linda Bergkamp Phone: +1-480-614-3004Email:
Yahoo
30-05-2025
- Business
- Yahoo
Aurora Mobile Ltd (JG) Q1 2025 Earnings Call Highlights: Record Revenue Growth and Strategic ...
Revenue: RMB89 million, a 48% year-over-year growth. Gross Margin: Improved by 5,000 basis points quarter over quarter. Adjusted EBITDA: Positive for the seventh consecutive quarter. Developer Services Revenue: Grew by 39% year over year. Subscription Services Revenue: RMB53.5 million, a 26% year-over-year growth. Financial Risk Management Revenue: RMB22.2 million, a 64% year-over-year growth. Operating Expenses: RMB60.6 million, a 14% year-over-year increase. Net Dollar Retention Rate: 96% for the core developer subscription business. Deferred Revenue: RMB156.9 million, a historical record. Cash and Cash Equivalents: RMB113.6 million as of March 31, 2025. Q2 2025 Revenue Guidance: RMB87.5 million to RMB90.5 million, representing a 10% to 14% year-over-year growth. Warning! GuruFocus has detected 5 Warning Signs with JG. Release Date: May 29, 2025 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Aurora Mobile Ltd (NASDAQ:JG) achieved a record-breaking contract value of over RMB63 million in Q1 2025, marking unprecedented growth. The company's revenue for Q1 2025 reached RMB89 million, a 48% year-over-year increase, the highest Q1 revenue since transitioning to a pure SaaS model. Gross profit increased by 27% year over year, with gross margin improving by 5,000 basis points quarter over quarter. The financial risk management business recorded its highest quarterly revenue of RMB22.2 million, growing 64% year over year. Aurora Mobile Ltd (NASDAQ:JG) maintained a positive adjusted EBITDA for the seventh consecutive quarter, indicating strong financial health. Despite strong revenue growth, Aurora Mobile Ltd (NASDAQ:JG) is still recording a net loss, raising concerns about long-term profitability. Market intelligence revenue decreased by 26% year over year, indicating challenges in this segment. The company experienced a sequential decline in additional services revenue by 46% quarter over quarter. Operating expenses increased by 14% year over year, primarily due to higher sales and marketing costs. The company faces challenges in maintaining the same level of newly signed contract value in future quarters, as indicated by management's cautious outlook. Q: Congrats on the EngageLab business achieving a breakthrough contract value of RMB110 million in Q1. Could management provide some guidance on the outlook for the EngageLab business going forward? A: Shan-Nen Bong, Chief Financial Officer: Your calculation is correct. Achieving RMB60 million in new contracts in a single quarter shows our ability to win big contracts globally. These contracts were from customers outside China, indicating our products meet global needs. While replicating this success in Q2 is unlikely, it demonstrates our capability to secure significant wins. Our products are superior, and as our global presence grows, more customers will recognize EngageLab's value. Q: Despite strong revenue and gross profit growth, the company is still recording a net loss. When can we expect quarterly net profit? A: Shan-Nen Bong, Chief Financial Officer: While revenue grew by 38% and gross profit by 27%, certain expenses are necessary for continued growth. R&D and marketing are crucial for product development and global expansion. Freezing these expenses could yield a net profit next quarter, but would hinder future growth. We aim to balance spending to fuel revenue growth over the next 12-24 months, with profitability expected as we scale. Q: Can you elaborate on the financial risk management business's performance and its future prospects? A: Shan-Nen Bong, Chief Financial Officer: The financial risk management business had its best quarter, with revenue growing 64% year over year. This growth was driven by a 19% increase in customer numbers and a 38% increase in average revenue per user. Product upgrades have been key to this success, and we expect continued demand from financial institutions. Q: What are the key factors contributing to the company's gross margin improvement? A: Shan-Nen Bong, Chief Financial Officer: Gross margin improved by 5,000 basis points quarter over quarter due to strong revenue growth and effective cost management. Our focus on high-margin subscription services and financial risk management products has been instrumental in enhancing profitability. Q: How is the company managing its operating expenses in light of revenue growth? A: Shan-Nen Bong, Chief Financial Officer: Operating expenses increased by 14% year over year, while revenue grew by 38%. We are managing expenses diligently, with R&D and marketing being key areas of investment to support long-term growth. Our disciplined approach ensures sustainable growth while maintaining a healthy balance sheet. For the complete transcript of the earnings call, please refer to the full earnings call transcript. This article first appeared on GuruFocus. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
19-05-2025
- Business
- Yahoo
Aurora Mobile Expects to Outperform Previous Revenue Guidance for First Quarter 2025
SHENZHEN, China, May 19, 2025 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (NASDAQ: JG) ('Aurora Mobile' or the 'Company'), a leading provider of customer engagement and marketing technology services in China, today announced that its total revenues for the first quarter of 2025 is estimated to be in the range of approximately RMB87.0 million to RMB90.0 million, representing a year-over-year growth of approximately 35% to 40%. Previous revenue guidance was in the range of RMB74.0 million to RMB77.5 million. Mr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile, commented, 'We are pleased to report a strong start to 2025 with impressive momentum in the first quarter. EngageLab, the driving force behind our overseas operations, has maintained rapid growth, with revenue in the first quarter of 2025 estimated to surge by over 120% year-over-year. This growth has not only fueled the expansion of our overseas operations but also laid a solid foundation for our group's ongoing development. In the first quarter, our client, a tech company that specializes in large language model (LLM) development, officially released its open-source R1 LLM. This release triggered an explosive surge in global downloads, driving significant revenue growth for us. Meanwhile, our Financial Risk Management business is estimated to have experienced substantial revenue growth driven by rising customer demand. Our AI agent platform, continues to empower businesses with its no-code AI bot-building technology, helping businesses accelerate intelligent digital transformation. The synergy between EngageLab and underscores the effectiveness of our dual-engine strategy of 'Global Market + AI Empowerment.' This strategy has unlocked new growth opportunities, paving the way for us to expand our global market share and accelerate the commercialization of our technology.' First Quarter 2025 Preliminary Financial Results: Total revenues for the first quarter 2025 are estimated to be between RMB87.0 million and RMB90.0 million, representing year-over-year increase of approximately 35% to 40% compared with RMB64.5 million in the first quarter of 2024. Net Loss for the first quarter 2025 is estimated to be between RMB1.0 million and RMB2.0 million, compared with RMB2.6 million in the first quarter of 2024. Cash and cash equivalents and restricted cash as of March 31, 2025 are estimated to be between RMB113.0 million and RMB114.0 million as compared with RMB119.5 million as of December 31, 2024. The above sets forth estimates of the unaudited selected consolidated financial data of Aurora Mobile as of and for the three months ended March 31, 2025 based on available information to date. This financial data is not a comprehensive statement of Aurora Mobile's financial results as of and for the three months ended March 31, 2025. This financial data is preliminary in nature and subject to changes and completion of Aurora Mobile's financial closing procedures. Aurora Mobile's independent registered public accounting firm has not audited, reviewed, compiled or performed any procedures, and does not express an opinion or any other form of assurance with respect to any of such data. Aurora Mobile's actual results may differ materially from these estimates. Safe Harbor Statement This announcement contains forward-looking statements. These statements are made under the 'safe harbor' provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as 'will,' 'expects,' 'anticipates,' 'future,' 'intends,' 'plans,' 'believes,' 'estimates,' 'confident' and similar statements. Among other things, the Business Outlook and quotations from management in this announcement, as well as Aurora Mobile's strategic and operational plans, contain forward-looking statements. Aurora Mobile may also make written or oral forward-looking statements in its reports to the U.S. Securities and Exchange Commission, in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including but not limited to statements about Aurora Mobile's beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: Aurora Mobile's strategies; Aurora Mobile's future business development, financial condition and results of operations; Aurora Mobile's ability to attract and retain customers; its ability to develop and effectively market data solutions, and penetrate the existing market for developer services; its ability to transition to the new advertising-driven SAAS business model; its ability to maintain or enhance its brand; the competition with current or future competitors; its ability to continue to gain access to mobile data in the future; the laws and regulations relating to data privacy and protection; general economic and business conditions globally and in China and assumptions underlying or related to any of the foregoing. Further information regarding these and other risks is included in the Company's filings with the Securities and Exchange Commission. All information provided in this press release and in the attachments is as of the date of the press release, and Aurora Mobile undertakes no duty to update such information, except as required under applicable law. About Aurora Mobile Limited Founded in 2011, Aurora Mobile (NASDAQ: JG) is a leading provider of customer engagement and marketing technology services in China. Since its inception, Aurora Mobile has focused on providing stable and efficient messaging services to enterprises and has grown to be a leading mobile messaging service provider with its first-mover advantage. With the increasing demand for customer reach and marketing growth, Aurora Mobile has developed forward-looking solutions such as Cloud Messaging and Cloud Marketing to help enterprises achieve omnichannel customer reach and interaction, as well as artificial intelligence and big data-driven marketing technology solutions to help enterprises' digital transformation. For more information, please visit For more information, please contact: Aurora Mobile LimitedE-mail: ir@ Christensen In China Ms. Xiaoyan SuPhone: +86-10-5900-1548E-mail: In US Ms. Linda Bergkamp Phone: +1-480-614-3004Email: in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business Upturn
29-04-2025
- Business
- Business Upturn
Behind DHgate's U.S. #2 Milestone: SendCloud Powers Email Engagement as Aurora Mobile & EngageLab Drive Ecosystem Growth
SINGAPORE, April 29, 2025 (GLOBE NEWSWIRE) — EngageLab's parent company, Aurora Mobile (NASDAQ: JG), is proud to announce its subsidiary, SendCloud, provided seamless customer communication for DHgate during its recent unprecedented user surge in the U.S. market. This surge propelled DHgate to #2 on the U.S. App Store Free iPhone Apps Ranking, surpassing giants like Google and TurboTax, trailing only behind ChatGPT. Founded in 2004, DHgate is a leading Chinese cross-border B2B marketplace connecting global buyers, primarily SMBs and retailers, directly with Chinese manufacturers for small-batch wholesale, making it a crucial platform for global sourcing. DHgate's recent surgery in the U.S. further highlights its core value of effectively connecting Chinese factories and suppliers directly with international consumers. This connection provides global buyers with more convenient access to goods straight from the source. As DHgate experienced this massive influx of users, SendCloud, a professional and trusted expert in email services, played a critical role in maintaining seamless and stable customer communication. Leveraging SendCloud's robust API integration, DHgate successfully managed the increased load, achieving: Maintained over 90% email deliverability , consistently connecting with users worldwide. , consistently connecting with users worldwide. Achieved a 99% inbox placement rate , significantly outperforming industry benchmarks. , significantly outperforming industry benchmarks. Reached a 40% email open rate, boosted by optimized sender certification and domain reputation. These achievements allowed DHgate to effectively nurture its expanding customer relationships, build loyalty, and drive sustainable growth within one of the world's most dynamic markets. EngageLab's Omnichannel Solutions: Driving Global Engagement Building upon the reliable email infrastructure provided by SendCloud, EngageLab further empowers businesses with an advanced customer engagement platform tailored for global e-commerce challenges: Unmatched Deliverability : A 99.97% inbox placement rate through domain warm-up and BIMI certification, ensuring compliance with GDPR and DPPA. : A 99.97% inbox placement rate through domain warm-up and BIMI certification, ensuring compliance with GDPR and DPPA. Personalized Campaigns : Leveraging AI-driven marketing automation, businesses tailor emails to diverse client segments—from small retailers sourcing electronics to wholesalers procuring bulk fashion items. : Leveraging AI-driven marketing automation, businesses tailor emails to diverse client segments—from small retailers sourcing electronics to wholesalers procuring bulk fashion items. Global Infrastructure: With 5 global nodes, EngageLab ensured low-latency communication, which is critical for global business operations. The Future of Cross-Border E-Commerce The increasing global traction of Chinese cross-border e-commerce underscores why seamless, AI-powered customer engagement is critical for success. EngageLab remains steadfast in its commitment to providing businesses the adaptive tools needed to conquer challenges in dynamic international markets. About EngageLab EngageLab is a world-leading AI-powered omnichannel customer engagement solution provider, unites technology and versatility to offer seamless customer interactions across every channel, including Email, AppPush, WebPush, OTP, SMS and WhatsApp Business. It empowers businesses to build lasting relationships and achieve higher conversions and retention. With a strong focus on innovation and performance, EngageLab supports businesses in over 220 countries and regions, delivering more than 1 million messages every second across various channels. For more information about EngageLab and its suite of solutions, visit For Media Inquiries: Contact: [email protected] Website: Disclaimer: The above press release comes to you under an arrangement with GlobeNewswire. Business Upturn takes no editorial responsibility for the same.
Hamilton Spectator
29-04-2025
- Business
- Hamilton Spectator
Aurora Mobile's SendCloud Partners with DHgate to Power Seamless Customer Communication
SHENZHEN, China, April 29, 2025 (GLOBE NEWSWIRE) — Aurora Mobile Limited (NASDAQ: JG) ('Aurora Mobile' or the 'Company'), a leading provider of customer engagement and marketing technology services in China, today announced that its subsidiary Wuhan SendCloud Technology Co., Ltd. ('SendCloud'), a trusted email solution provider, has provided seamless customer communication for DHgate during its recent unprecedented surge in users in the U.S. market. This surge propelled DHgate to #2 on the U.S. App Store Free iPhone Apps Ranking, surpassing giants like Google and TurboTax, trailing only behind ChatGPT. Founded in 2004, DHgate is a leading Chinese cross-border B2B marketplace connecting global buyers, primarily SMBs and retailers, directly with Chinese manufacturers for small-batch wholesale, making it a crucial platform for global sourcing. DHgate's recent surge in popularity in the U.S. further highlights its core value of effectively connecting Chinese factories and suppliers directly with international consumers. This connection provides global buyers with more convenient access to goods straight from the source. As DHgate experienced this massive influx of users, SendCloud, a professional and trusted expert in email services, played a critical role in maintaining seamless and stable customer communication. Leveraging SendCloud's robust API integration, DHgate successfully managed the increased load by: These achievements allowed DHgate to effectively nurture its expanding customer relationships, build loyalty, and drive sustainable growth within one of the world's most dynamic markets. SendCloud Powers EngageLab's Omnichannel Solutions: Driving Global Engagement Building upon the reliable email infrastructure provided by SendCloud, EngageLab further empowers businesses with an advanced customer engagement platform tailored for global e-commerce challenges: The Future of Cross-Border E-Commerce The increasing global traction of Chinese cross-border e-commerce underscores why seamless, AI-powered customer engagement is critical for success. EngageLab remains steadfast in its commitment to providing businesses the adaptive tools needed to conquer challenges in dynamic international markets. About EngageLab EngageLab is a world-leading AI-powered omnichannel customer engagement solution provider, unites technology and versatility to offer seamless customer interactions across every channel, including Email, AppPush, WebPush, OTP, SMS and WhatsApp Business. It empowers businesses to build lasting relationships and achieve higher conversions and retention. With a strong focus on innovation and performance, EngageLab supports businesses in over 220 countries and regions, delivering more than 1 million messages every second across various channels. For more information about EngageLab and its suite of solutions, visit . About Aurora Mobile Limited Founded in 2011, Aurora Mobile (NASDAQ: JG) is a leading provider of customer engagement and marketing technology services in China. Since its inception, Aurora Mobile has focused on providing stable and efficient messaging services to enterprises and has grown to be a leading mobile messaging service provider with its first-mover advantage. With the increasing demand for customer reach and marketing growth, Aurora Mobile has developed forward-looking solutions such as Cloud Messaging and Cloud Marketing to help enterprises achieve omnichannel customer reach and interaction, as well as artificial intelligence and big data-driven marketing technology solutions to help enterprises' digital transformation. For more information, please visit . Safe Harbor Statement This announcement contains forward-looking statements. These statements are made under the 'safe harbor' provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as 'will,' 'expects,' 'anticipates,' 'future,' 'intends,' 'plans,' 'believes,' 'estimates,' 'confident' and similar statements. Among other things, the Business Outlook and quotations from management in this announcement, as well as Aurora Mobile's strategic and operational plans, contain forward-looking statements. Aurora Mobile may also make written or oral forward-looking statements in its reports to the U.S. Securities and Exchange Commission, in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including but not limited to statements about Aurora Mobile's beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: Aurora Mobile's strategies; Aurora Mobile's future business development, financial condition and results of operations; Aurora Mobile's ability to attract and retain customers; its ability to develop and effectively market data solutions, and penetrate the existing market for developer services; its ability to transition to the new advertising-driven SAAS business model; its ability to maintain or enhance its brand; the competition with current or future competitors; its ability to continue to gain access to mobile data in the future; the laws and regulations relating to data privacy and protection; general economic and business conditions globally and in China and assumptions underlying or related to any of the foregoing. Further information regarding these and other risks is included in the Company's filings with the Securities and Exchange Commission. All information provided in this press release and in the attachments is as of the date of the press release, and Aurora Mobile undertakes no duty to update such information, except as required under applicable law. For more information, please contact: Aurora Mobile Limited E-mail: ir@ Christensen In China Ms. Xiaoyan Su Phone: +86-10-5900-1548 E-mail: In US Ms. Linda Bergkamp Phone: +1-480-614-3004 Email: For Media Inquiries: Contact: marketing@
