Latest news with #EricssonCharging
Web Release
20-05-2025
- Business
- Web Release
Ericsson and Zain Jordan partner to elevate digital experiences in Jordan
Ericsson (NASDAQ: ERIC) and Zain Jordan have embarked on a Business Support Systems (BSS) transformation project aimed at enhancing digital services, customer experiences, and operational agility. This strategic partnership will modernize Zain Jordan's converged BSS architecture to a cloud-native model, driving innovation and flexibility in the Hashemite Kingdom's evolving telecom and Information Technology (IT) landscape. Building on over a decade-long partnership, Ericsson will upgrade and expand Zain Jordan's existing implementation of Ericsson Charging to the latest software, integrating new features and capabilities, all hosted on the Ericsson Cloud Native Infrastructure Solution. The transformation will enable Zain Jordan to adopt a catalog-based business model, supporting a seamless and more personalized customer service experience for its prepaid customers. The transformation will empower Zain Jordan to enhance service agility, improve time to market, optimize costs, and introduce greater operational flexibility and 5G monetization opportunities, reinforcing its commitment to advancing Jordan's telecommunications market. By leveraging Ericsson's expertise in cloud-native products and solutions, the transformation will also accelerate Zain Jordan's digitalization journey for its customers. Wesam Abu Hashhash, Technology and Digital Innovation Director at Zain Jordan, says: 'This investment reflects our commitment to delivering innovative services and an exceptional customer journey. By digitalizing our prepaid customer service experience with Ericsson`s monetization and core commerce portfolio, we are setting the stage for a more agile and customer-centric approach. This transformation will enable us to meet the evolving needs of our customers while maintaining our leadership in the Kingdom's telecommunications sector and support the broader digital transformation efforts across the Kingdom.' Kevin Murphy, Vice President and Head of Ericsson North Middle East and Africa, says: 'Through this cloud-native transformation, we are enabling Zain Jordan to enhance customer service experiences, improved time to market & agility, streamline operations, and unlock new opportunities in the digital economy. As Zain continues to evolve its service offerings in Jordan, this transformation will pave the way for future innovations that enhance connectivity and service experiences across the Kingdom.' The partnership aligns with Jordan's digital economy ambitions and strengthens the nation's position as a key player in the regional telecom sector. Social Captions: X ? We are partnering with @ZainJordan to transform its BSS architecture and elevate digital customer experiences! Read more: [link] #Ericsson #ZainJordan #DigitalTransformation #CloudNative #5G #Innovation Facebook ? Zain Jordan is accelerating its digital transformation with Ericsson! Through a comprehensive converged Business Support Systems modernization, Zain will enhance customer service experiences, streamline operations, and unlock new digital service opportunities—paving the way for greater agility and 5G innovation. Read more: [link] #Ericsson #ZainJordan #DigitalTransformation #CloudNative #5G #Innovation LinkedIn ? We have partnered with Zain Jordan to transform its Business Support Systems (BSS), reinforcing our long-standing partnership, and driving digital innovation! By modernizing Zain's converged BSS architecture with cloud-native solutions, we are enabling enhanced service agility, cost optimization, and seamless customer service experiences. This transformation will accelerate digitalization, and introduce a more flexible, catalog-driven operating model. With this partnership, Zain and Ericsson are evolving the telecom sector in the Hashemite Kingdom and advancing Jordan's digital economy. Read more: [link]
TECHx
19-05-2025
- Business
- TECHx
Ericsson, Zain Jordan Partner for Digital Transformation
Home » Smart Sectors » Telecom » Ericsson, Zain Jordan Partner for Digital Transformation Ericsson and Zain Jordan have announced a new partnership to modernize Zain Jordan's Business Support Systems (BSS) architecture. The digital transformation initiative is part of Zain Jordan's ongoing efforts to enhance digital services, improve customer experiences, and boost operational agility. According to both companies, the strategic project will transition Zain Jordan's converged BSS to a cloud-native model. This move is expected to drive innovation, optimize costs, and accelerate the company's digital transformation journey. Ericsson, listed on NASDAQ as ERIC, revealed it will upgrade Zain Jordan's current implementation of Ericsson Charging to the latest software version. The update will include new features and capabilities, all hosted on the Ericsson Cloud Native Infrastructure Solution. This digital shift will support Zain Jordan's adoption of a catalog-based business model. It will also enhance the prepaid customer service experience through more personalized offerings. Additionally, the transformation is expected to improve: Time to market and service agility Operational flexibility and 5G monetization Wisam Abu Hashhash, Technology and Digital Innovation Director at Zain Jordan, said the investment reflects the company's commitment to delivering innovative services and an exceptional customer journey. He added that by digitalizing the prepaid customer service experience using Ericsson's monetization and core commerce portfolio, Zain Jordan is adopting a more agile and customer-centric approach. Kevin Murphy, Vice President and Head of Ericsson North Middle East and Africa, reported that this cloud-native transformation would enhance customer experiences, improve agility, and open up new opportunities in the digital economy. He noted that Zain Jordan's evolving service offerings will benefit from streamlined operations and improved connectivity. The partnership reinforces Jordan's national digital transformation goals and supports the country's growing role in the regional telecom sector.
TECHx
29-04-2025
- Business
- TECHx
Ooredoo Qatar Upgrades 5G Charging System with Ericsson
Home » Smart Sectors » Telecom » Ooredoo Qatar Upgrades 5G Charging System with Ericsson Ooredoo Qatar has partnered with Ericsson to modernize its charging system. The move strengthens their long-standing collaboration and supports the operator's digital goals in the 5G era. The upgrade uses Ericsson's Cloud Native Infrastructure (CNIS) and includes the latest version of Ericsson Charging. It also features the cloud-native Charging Access Function (CAF), which delivers a 3GPP-compliant 5G Charging Function (CHF). This will help Ooredoo Qatar monetize 5G standalone services while improving performance, security, and efficiency. The new platform supports advanced 5G use cases such as: Cloud gaming and HD video streaming Augmented and virtual reality (AR/VR) applications Thanks to this modernization, Ooredoo Qatar can enable high-speed, low-latency services. It also creates space for new business models and partnerships. Sheikh Ali bin Jabor Al Thani, CEO of Ooredoo Qatar, said the move marks a key step in their innovation journey. It supports customer experience and strengthens Ooredoo's position in the 5G market. Petra Schirren, Vice President at Ericsson Gulf, said the upgrade provides a future-ready platform that allows smooth monetization of 5G services. Ericsson has worked with Ooredoo Qatar since 2008. This latest development is another milestone in their efforts to drive digital transformation and network evolution.
Zawya
29-04-2025
- Business
- Zawya
Ericsson and Ooredoo Qatar strengthen partnership with Charging System modernization
Ooredoo Qatar partners with Ericsson to modernize its mobile charging capabilities, deploying the latest Ericsson Charging software to drive 5G standalone monetization. The upgrade enhances Ooredoo Qatar's ability to support new business models, optimize operational efficiency, and offer advanced 5G services, including gaming, video streaming, and AR/VR applications. Ooredoo Qatar has partnered with Ericsson (NASDAQ: ERIC) to modernize its charging system, reinforcing their long-standing partnership in charging, and advancing Ooredoo Qatar's capabilities in the 5G era. This strategic upgrade, hosted on Ericsson's Cloud Native Infrastructure (CNIS), will see the deployment of the latest release of Ericsson Charging, which will include Ericsson's cloud-native Charging Access Function (CAF), providing a 3GPP compliant 5G Charging Function (CHF) which will empower Ooredoo Qatar to monetize innovative 5G standalone (SA) services and enhance operational efficiency, security, and performance. With the seamless evolution of Ericsson Charging, and its enhanced capabilities to manage 5G technology, Ooredoo Qatar will be able to support new business models, partnerships, and differentiated services. The modernization will allow Ooredoo Qatar to unlock monetization opportunities for 5G services, including gaming, video streaming, augmented and virtual reality (AR/VR) applications, and other data-intensive use cases requiring high speed, low latency, and reliable connections. Sheikh Ali bin Jabor Al Thani, Chief Executive Officer at Ooredoo Qatar, says: 'Ooredoo Qatar remains committed to investing in cutting-edge technologies that enhance our customers' experiences and accelerate our digital transformation journey. Our strong partnership with Ericsson continues to play a pivotal role in keeping us at the forefront of innovation. The modernization of our charging system marks a key milestone, unlocking the potential of 5G standalone services, and reinforcing our leadership in next-generation digital experiences.' Petra Schirren, Vice President and Head of Ericsson Gulf at Ericsson Europe, Middle East and Africa, says: 'With the expansion of Ooredoo Qatar' implementation of Ericsson Charging to the latest software, it will have a future-ready platform that supports seamless monetization of 5G services. This upgrade underscores our shared commitment to driving digital transformation and enhancing network capabilities in the 5G era.' Ericsson has been a trusted partner of Ooredoo Qatar since 2008, supporting the Communications Service Provider's digital transformation and continuous growth. The new infrastructure represents a milestone in this collaboration, improving security, reliability, and real-time performance monitoring. FOLLOW US: Subscribe to Ericsson press releases here Subscribe to Ericsson blog posts here MORE INFORMATION AT: Ericsson Newsroom ABOUT ERICSSON: Ericsson's high-performing networks provide connectivity for billions of people every day. For nearly 150 years, we've been pioneers in creating technology for communication. We offer mobile communication and connectivity solutions for service providers and enterprises. Together with our customers and partners, we make the digital world of tomorrow a reality.
