Latest news with #FairmontThePalm
Zawya
2 hours ago
- Business
- Zawya
Fairmont The Palm appoints Dhaval Patel as Director of Revenue Management
Dubai, UAE: Fairmont The Palm is delighted to announce the appointment of Dhaval Patel as the new Director of Revenue Management, effective 2nd June 2025. With more than 15 years of global experience in luxury hospitality revenue strategy, Dhaval brings a data-driven mindset and a proven track record of commercial success to the leadership team. Originally from India, Dhaval's hospitality journey began in 2008 with a management training role at The Delamar Greenwich Harbor. His passion for optimizing performance through analytical precision quickly propelled him into roles with industry-leading brands such as The Armani Hotel, Address Hotels & Resorts and JA Resorts. He later expanded his impact through senior revenue management roles at Marriott International and Hilton Corporate Office in Dubai. In his most recent role as Revenue Lead at Hilton Worldwide, Dhaval oversees strategy for flagship properties including Waldorf Astoria DIFC and Conrad Etihad Towers. He has been instrumental in driving market share growth and delivering record-breaking ADR performance, earning accolades such as the top ranking in RevPAR Index change across Hilton EMEA Luxury. Dhaval holds an MBA in Hospitality Finance from Les Roches Swiss Hotel School, and combines his commercial acumen with a collaborative leadership style that develops high-performing teams and fosters innovation. At Fairmont The Palm, Dhaval will focus on driving forward strategic revenue growth, enhancing pricing and distribution strategies, and strengthening the hotel's market positioning in Dubai's competitive luxury landscape. 'I'm excited to be joining Fairmont The Palm, a flagship of luxury and innovation,' says Dhaval. 'It's an opportunity to apply everything I've learned to a property that shares my values of excellence, ambition, and guest-first thinking. I look forward to working with the team to take our commercial performance to new heights.' Dhaval's appointment marks a significant step in Fairmont The Palm's continued commitment to excellence, bringing fresh energy and insight to its revenue management strategy. About Fairmont The Palm Located on the Palm Jumeirah, the world's largest man-made island shaped in the form of a palm tree, the award-winning Fairmont The Palm is the perfect luxurious family resort in Dubai that offers 391 lavish rooms and suites with modern décor and Arabic touches overlooking the Dubai Marina Skyline, Arabian Gulf and the Palm Jumeirah Residences. A choice of award-winning dining experiences await the guests including the Brazilian restaurant Frevo, the eccentric Indian award-winning and 3 time Michelin Selected Little Miss India, Asian Wonderland BA - Boldly Asian, the Mediterranean seafood restaurant Seagrill Bistro, and the international dining outlet Flow Kitchen which redefines all-day dining with its innovative concept, featuring locally sourced ingredients, handcrafted dishes prepared at live-cooking stations, and a commitment to sustainability and exceptional culinary experiences. Fairmont The Palm presents a wide range of leisure and outdoor activities including eight outdoor temperature-controlled swimming pools, a private white-sand beach and a full-service state-of-the-art health club with personal training and group exercise classes as well as the newly launched spa – Serenity 'The Art of Well Being'. Children between the age of 18 months and 15 years, will be entertained with fun and educational activities in the indoors Fairmont Falcons Kids Club. This hotel presents eight event areas ideally suited for social functions, corporate events and exclusive wedding parties. Fairmont The Palm is only 25 minutes from the Dubai International Airport and close to the main shopping malls and local attractions in the city. For more information, please visit About Fairmont Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 80 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group consisting of more than 5,200 properties and 10,000 food and beverage venues throughout 110 countries. | |
Zawya
2 hours ago
- Business
- Zawya
Fairmont The Palm appoints Stavros Fassaris as Director of Food and Beverage
Dubai, UAE: Fairmont The Palm is pleased to announce the appointment of Stavros Fassaris as the new Director of Food and Beverage. Born and raised in Greece, Stavros brings over 15 years of international experience in high-end hospitality, with a career spanning Europe and the Middle East. Growing up in Greece, where tourism and hospitality are pillars of the economy, Stavros first entered the industry during his studies to earn pocket money. What began as a part-time role quickly transformed into a lifelong passion, driven by the industry's fast-paced energy, the opportunity to meet new people daily, and the global mobility it offers. A seasoned professional with deep roots in both hotel and standalone restaurant operations, Stavros began his leadership journey in 2011 as Bar Manager at The Westin Resort in Greece. Shortly after, he moved to the Middle East to join W Doha, where he took on the role of Assistant General Manager at the acclaimed Spice Market. He later led Market by Jean-Georges for over two years, during which time he consistently overachieved key performance indicators and steered the venue to earn prestigious regional and international awards. By 2015, he was promoted to Assistant Director of Food and Beverage, overseeing multiple venues and driving operational excellence across the hotel's dining portfolio. Stavros relocated to Dubai in 2017 to lead BB Social Dining in DIFC as General Manager, where he spearheaded the pre-opening and development of one of the city's most celebrated dining spots. He then took on the role of Concept Developer for Hellenika in Saudi Arabia, where he fully developed the modern Greek dining concept, successfully launching its first location in Al Khobar. The concept's popularity led to a second opening in Riyadh in the form of a high-profile pop-up as part of Riyadh Seasons. Before joining Fairmont The Palm, Stavros returned to W Doha as Director of Food and Beverage, where he led a team of over 240 front-of-house colleagues across 11 venues, banquets, and catering units - delivering standout events including Formula 1, MotoGP, AFC Cup Hospitality, and WEB Summit Qatar. His career is decorated with multiple industry accolades, including Best Newcomer Restaurant, Best European Contemporary, and Best Individual Restaurant Awards by Time Out, as well as Best Hotel Restaurant in the Middle East by Condé Nast. In 2024, Stavros was awarded the Ambassador of Excellence by Qatar Tourism during Hospitality Qatar, recognising his outstanding performance and high standards of excellence - an honour bestowed on the top Director of Food and Beverage in the country. Reflecting on his journey, Stavros highlights key milestones such as his time at W Doha, where he gained deep insight into luxury hospitality; launching BB Social Dining, which sharpened his expertise in the standalone dining space, developing a full restaurant concept from scratch in Saudi Arabia, and leading world-class events such as F1 hospitality. His collaborations with renowned chefs like Jean-Georges Vongerichten and Paco Morales, along with top industry leaders, have further shaped his career. 'I'm truly excited to join Fairmont The Palm and be part of a brand that defines luxury hospitality,' says Stavros. 'For me, success is about empowering people and creating experiences that leave a lasting impression. I look forward to working alongside a passionate team to deliver something special for our guests every day.' Commenting on his transition, Stavros adds, 'Having specialised in lifestyle luxury, I was eager to broaden my experience in classic luxury. Fairmont provides the perfect platform to deepen my understanding of timeless service standards and refined hospitality traditions. I've been genuinely impressed by the scale of the operation and the strong, positive culture - it truly feels like a family.' As Director of Food and Beverage at Fairmont The Palm, Stavros will oversee all restaurants, bars, the beach club, and catering operations. His vision focuses on elevating the hotel's culinary identity, driving revenue growth, and crafting immersive dining experiences that reflect the brand's commitment to excellence. Stavros's appointment reinforces Fairmont The Palm's dedication to innovation and quality, as the hotel continues to lead in Dubai's dynamic culinary and hospitality scene. About Fairmont The Palm Located on the Palm Jumeirah, the world's largest man-made island shaped in the form of a palm tree, the award-winning Fairmont The Palm is the perfect luxurious family resort in Dubai that offers 391 lavish rooms and suites with modern décor and Arabic touches overlooking the Dubai Marina Skyline, Arabian Gulf and the Palm Jumeirah Residences. A choice of award-winning dining experiences await the guests including the Brazilian restaurant Frevo, the eccentric Indian award-winning and 3 time Michelin Selected Little Miss India, Asian Wonderland BA - Boldly Asian, the Mediterranean seafood restaurant Seagrill Bistro, and the international dining outlet Flow Kitchen which redefines all-day dining with its innovative concept, featuring locally sourced ingredients, handcrafted dishes prepared at live-cooking stations, and a commitment to sustainability and exceptional culinary experiences. Fairmont The Palm presents a wide range of leisure and outdoor activities including eight outdoor temperature-controlled swimming pools, a private white-sand beach and a full-service state-of-the-art health club with personal training and group exercise classes as well as the newly launched spa – Serenity 'The Art of Well Being'. Children between the age of 18 months and 15 years, will be entertained with fun and educational activities in the indoors Fairmont Falcons Kids Club. This hotel presents eight event areas ideally suited for social functions, corporate events and exclusive wedding parties. Fairmont The Palm is only 25 minutes from the Dubai International Airport and close to the main shopping malls and local attractions in the city. For more information, please visit About Fairmont Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 80 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group consisting of more than 5,200 properties and 10,000 food and beverage venues throughout 110 countries. | |
Gulf News
25-04-2025
- Business
- Gulf News
Fairmont The Palm a showcase for responsible luxury hospitality
Since joining Fairmont The Palm in 2022, you have implemented a strong culture of internal growth and leadership development. What strategies have been most effective in nurturing and promoting internal talent, and how do you see this shaping the future of the hotel's workforce? At Fairmont The Palm, we believe that our people are the foundation of our success. Since joining in 2022, my focus has been on fostering a culture of growth, empowerment, and continuous learning. One of the key strategies has been the implementation of tailored training and development programmes, ensuring that our colleagues have access to the tools and resources necessary for career progression. We have strengthened mentorship programmes, where experienced leaders guide emerging talent, and introduced cross-training opportunities to help employees diversify their skill sets. Fairmont The Palm has made remarkable strides in people development, with 202 internal promotions. We have also increased the Employee Satisfaction at the hotel which is at 8.7 in 2024. Your commitment to sustainability is evident in initiatives such as the Single Use Plastic (SUP) strategy and the renewal of the Green Key certification. How do these efforts align with Fairmont The Palm's long-term vision for responsible tourism, and what further sustainability initiatives can we expect in the coming years? Sustainability is at the heart of Fairmont The Palm's long-term vision. Our Single Use Plastic (SUP) strategy, the renewal of our Green Key certification, and the recent achievement of the prestigious Gold Stamp Certification from DET — an accolade awarded to only a select few hotels in Dubai—demonstrate our unwavering commitment to responsible tourism. We are proud to have achieved a remarkable 93 per cent score from the EHC audit, placing us among the top 5 Fairmont properties worldwide recognised by this reputable company. By embedding sustainability into our core business strategy, we aim to set new benchmarks for environmental stewardship within the hospitality industry, ensuring that Fairmont The Palm continues to lead the way in responsible luxury hospitality. Under your leadership, Fairmont The Palm has achieved record-breaking financial milestones, including unprecedented GOP and strong RevPAR growth. What key factors have contributed to this success in a highly competitive market, and how do you plan to sustain this momentum? Our financial achievements are the result of a well-balanced strategy that integrates operational excellence, market agility, and guest-centric innovation. Since 2022, we have achieved our highest Year-to-Date (YTD) Gross Operating Profit (GOP) since the hotel's opening in 2012, with a 65 per cent flow-through that exceeds industry benchmarks. Our RevPAR growth index reached almost 100, significantly enhancing our ranking in a highly competitive market. In F&B, we exceeded expectations despite increased competition, achieving a revenue increase of Dh2.9 million. Moving forward, we will continue investing in technology-driven efficiencies, enhancing our digital marketing strategies. The hotel has recently embarked on significant renovation projects, How will they elevate the guest experience, and what new offerings can visitors look forward to in 2025? At Fairmont The Palm, we continually strive to elevate our guest experience, and our latest renovation projects reflect this unwavering commitment. The Dh15 million investment in Serenity – The Art of Well-Being spa has transformed it into a luxurious sanctuary offering holistic wellness treatments that seamlessly blend traditional techniques with modern therapies. Since its reopening, the spa has earned numerous awards and achieved an impressive 80 per cent improvement in results compared to the previous year. Fairmont The Palm continues to advance key renovation plans, including enhancing our all-day dining and beach concepts. Our commitment to culinary excellence has also been recognised, with Little Miss India, our Michelin Guide-recommended outlet, earning this accolade for the third consecutive year.
