23-04-2025
SNAP benefit system will be down Saturday night, Sunday morning
The state is warning there will be a full EBT outage from 11 p.m. Saturday, April 26, until midday Sunday, April 27, so the computer system can undergo maintenance.
During this time, Massachusetts EBT cardholders will not be able to use their EBT cards for food and cash purchases or for cash withdrawals.
The Department of Transitional Assistance serves 1 in 6 Massachusetts residents. That's about 1.1 million people receiving SNAP benefits, the agency said this week in a news release.
The department entered an agreement with a new vendor, Fidelity Information Services, and the outage is needed to transition the system.
Nearly every client accesses their benefits via an EBT card. Cards will work normally after the transition, the state said.
The state will post notices over the weekend on its website and its social media pages when the EBT system stops working and resumes operation.
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