16-07-2025
Nutanix Reveals 2024 Financial Services Cloud Report
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Nutanix (NASDAQ: NTNX), a hybrid multicloud computing, announced the findings of its seventh annual Financial Services Enterprise Cloud Index (ECI) report. The global survey, conducted in Fall 2024 by U.K. researcher Vanson Bourne, measured cloud adoption progress in the financial services industry.
According to the report, nearly all financial services organizations are now leveraging Generative AI (GenAI) applications. Most use cases focus on customer support, content creation, and automation.
Despite rapid GenAI adoption, many firms struggle with infrastructure limitations. Nutanix reported that 92% of respondents believe their infrastructure needs improvement to fully support cloud native applications and containers. While containerization and Kubernetes are already in use, challenges like data silos and limited portability persist.
Furthermore, 98% of organizations cited difficulties in scaling GenAI due to a lack of skilled personnel. Although 62% are actively hiring for GenAI roles, upskilling remains a key concern.
Security was also identified as a major challenge. Nutanix revealed that 97% of respondents feel they must do more to secure GenAI models and applications. Additionally, 96% say GenAI is reshaping their data security priorities, and 90% express concerns about third-party IT vendor security.
Financial leaders are also focused on long-term returns. While 39% anticipate potential GenAI-related losses in the next year, 58% expect gains within one to three years.
Lee Caswell, SVP of Product and Solutions Marketing at Nutanix, said containers and hybrid cloud are now strategic tools in delivering customer value. He highlighted their role in enabling GenAI for fraud detection, cybersecurity, and customer engagement.
Key insights from the Nutanix report include: GenAI adoption is high, but security and skills gaps remain.
Infrastructure modernization is critical to scale GenAI.
Financial services leaders are investing in long-term GenAI ROI.
The 2024 Nutanix ECI survey included 1,500 IT and platform engineering decision-makers from multiple industries and regions, including the Americas, EMEA, and APJ.