Latest news with #FinancialServicesFederation
Scoop
30-06-2025
- Business
- Scoop
Financial Hardship Cases Up In June, What Does It Mean? Specialist Lenders Break It Down
Consumer credit insights released today by Centrix include a decrease in arrears, in line with what Financial Services Federation (FSF) members are seeing on the ground. The FSF membership comprises specialist lenders such as UDC Finance, Turners, Avanti, American Express, and MTF, with a combined New Zealand customer base of 1.7 million consumers and businesses, representing 49% of personal consumer loans in New Zealand. The latest Credit Indicator Report from New Zealand credit bureau Centrix (which combines data from both non-bank and bank customers) also reports an increase of financial hardship cases for June, up 300 from the previous month. What qualifies for financial hardship generally refers to a situation where an individual or household is experiencing significant difficulty meeting essential financial obligations due to a sudden or unexpected change in circumstances. Almost half of those cases, 46%, were due to difficulties paying mortgages, 28% related to credit card debt, and 18% related to personal loan repayments. 'It is no surprise that lenders – specialist or traditional – would prefer to see the opposite trend when it comes to hardships, but to avoid oversimplifying what this means in a broader context we need to consider several contributing factors, and where borrowers can go for help,' says FSF Executive Director, Lyn McMorran. Complexity of financial situations: Borrowers' financial situations can be complex, and financial hardship is often multifaceted, stemming from an unforeseen change in personal circumstances such as job loss, health issues or disruptions to whanau and living situations. These factors can also be exacerbated by wider economic conditions. Economic factors: An increase in arrears indicates that consumers are still struggling against economic headwinds that picked up in 2021-2022, bringing inflation, challenging job market conditions, consumer uncertainty, and global supply chain disruptions which can impact an individual's ability to repay a loan. Proactive Lender-Borrower Engagement: FSF members are actively engaging with borrowers whose financial situations may have changed to ensure options are discussed early on. This proactive approach could include offering repayment plans, refinancing options, or other forms of assistance to avoid defaults and a plan forward which may or may not result in a hardship application. Awareness and Education: We are seeing an increased awareness among consumers about the importance of communication with their lender, which we see as a good thing. Seeking help early on could mitigate the severity of financial hardship cases by addressing issues before they escalate. What to do if things go wrong: 'What is important is to talk to your lender at the first sign that there may be difficulty in making loan repayments,' says McMorran. 'FSF members genuinely want to help their customers, both consumer and small business, and the earlier the conversation is had the earlier it can be worked through together.' Consumers can also discuss concerns with a financial mentor by contacting the free financial helpline MoneyTalks on 0800 345 123 or by visiting
Scoop
26-06-2025
- Business
- Scoop
FSF Turns 60, Minister Acknowledges Invaluable Work As Voice Of The Specialist Lenders
Press Release – Financial Services Federation In his address, Minister Simpson thanked the FSF for its commitment to the sector. He also spoke of the Government's policy reforms towards a more streamlined financial services regulatory environment, commending the FSF on its valuable input into the … The Financial Services Federation (FSF) has commemorated 60 years driving New Zealand's economy forward as the industry body for specialist lenders and fleet leasing providers. The milestone was marked with a celebration at Parliament this week attended by members and esteemed guests including Commerce and Consumer Affairs Minister Scott Simpson and Financial Markets Authority Chief Executive Samantha Barrass. The event highlighted the evolution of the FSF, from its inception in 1965 as the NZ Finance Houses Association with 10 members — to what is now a thriving, $20 billion industry serving more than 1.7 million New Zealander consumers and businesses. 'Specialist lenders are no longer on the periphery,' Executive Director Lyn McMorran said. 'The membership today spans 100 consumer and commercial lenders, non-bank deposit takers, fleet leasing firms, credit unions and building societies, insurers, and credit reporting agencies – all unified by their role in enabling financial access and injecting competition into a market long dominated by large, registered banks. 'From vans powering small Kiwi businesses to large commercial fleets servicing the primary sector and national infrastructure, our members give businesses the tools to grow, to keep New Zealand moving, and provide the flexible finance options that consumers increasingly rely on.' In his address, Minister Simpson thanked the FSF for its commitment to the sector. He also spoke of the Government's policy reforms towards a more streamlined financial services regulatory environment, commending the FSF on its valuable input into the consultation process. Don Atkinson, CEO of UDC Finance (FSF's founding member organisation in 1965) commended the FSF on its dedication to members. 'Through education, advocacy, and high standards of conduct, the Federation has lifted the bar for our industry and given us a unified voice and a seat at the table which has proved especially valuable with the regulatory upheaval of the last few years.' Atkinson spoke of what sets specialist lenders apart, and why the sector matters for New Zealand such as its ability to reach underserved communities, take risk, and drive innovation. 'From online working capital to buy-now-pay-later, insurance premium funding to the challenge of guaranteeing electric vehicle values – specialist lenders have consistently delivered first-to-market, transformative products.' The anniversary highlighted key milestones in FSF's history, including pivotal legislative reforms like the Credit Contracts Act and ongoing advocacy for proportional and common-sense regulatory frameworks. Challenges and opportunities were also acknowledged such as the 2008 Global Financial Crisis which caused 67 finance companies to fail – two of which were FSF members. This time of huge change for financial services emphasised FSF's ethos to only admit companies it truly believes are committed to responsible practices — an approach to membership that remains today. The event also recognised FSF's role in pioneering educational initiatives like the NZQA Level 5 Micro-Credential in Consumer Credit, aimed at raising industry standards and promoting professional development. 'In our journey from humble beginnings to today's vibrant sector, FSF has played a pivotal role in shaping New Zealand's financial landscape,' concluded Lyn McMorran. 'We're committed to leading the charge to ensure that New Zealanders have access to diverse and practical financial solutions that meet their evolving needs, and contributing to a financial ecosystem that fosters growth and opportunity.' About the Financial Services Federation: The (FSF) is the non-profit industry association for specialist financial services providers who are not registered banks. Its members collectively reach 1.7million New Zealanders, and support both businesses and consumers across the country with competitive and innovative options from traditional finance providers. FSF's 99 members include finance, leasing and credit-related insurance providers, and include the likes of Turners, UDC, MTF, several credit unions and building societies, and the finance arms of global motor vehicle brands including Toyota, Nissan, Honda, BMW, and Mercedes-Benz (see the full member list here). With 60 years of history, FSF has stringent membership criteria and enforces a Code of Conduct to maintain high standards in responsible non-bank lending. FSF members prioritise compliance, support consumer protection enforcement, and advocate for balanced regulations that ensure New Zealanders have access to responsibly-provided credit.
Scoop
26-06-2025
- Automotive
- Scoop
FSF Turns 60, Minister Acknowledges Invaluable Work As Voice Of The Specialist Lenders
The Financial Services Federation (FSF) has commemorated 60 years driving New Zealand's economy forward as the industry body for specialist lenders and fleet leasing providers. The milestone was marked with a celebration at Parliament this week attended by members and esteemed guests including Commerce and Consumer Affairs Minister Scott Simpson and Financial Markets Authority Chief Executive Samantha Barrass. The event highlighted the evolution of the FSF, from its inception in 1965 as the NZ Finance Houses Association with 10 members — to what is now a thriving, $20 billion industry serving more than 1.7 million New Zealander consumers and businesses. "Specialist lenders are no longer on the periphery," Executive Director Lyn McMorran said. "The membership today spans 100 consumer and commercial lenders, non-bank deposit takers, fleet leasing firms, credit unions and building societies, insurers, and credit reporting agencies - all unified by their role in enabling financial access and injecting competition into a market long dominated by large, registered banks. "From vans powering small Kiwi businesses to large commercial fleets servicing the primary sector and national infrastructure, our members give businesses the tools to grow, to keep New Zealand moving, and provide the flexible finance options that consumers increasingly rely on." In his address, Minister Simpson thanked the FSF for its commitment to the sector. He also spoke of the Government's policy reforms towards a more streamlined financial services regulatory environment, commending the FSF on its valuable input into the consultation process. Don Atkinson, CEO of UDC Finance (FSF's founding member organisation in 1965) commended the FSF on its dedication to members. "Through education, advocacy, and high standards of conduct, the Federation has lifted the bar for our industry and given us a unified voice and a seat at the table which has proved especially valuable with the regulatory upheaval of the last few years." Atkinson spoke of what sets specialist lenders apart, and why the sector matters for New Zealand such as its ability to reach underserved communities, take risk, and drive innovation. "From online working capital to buy-now-pay-later, insurance premium funding to the challenge of guaranteeing electric vehicle values - specialist lenders have consistently delivered first-to-market, transformative products.' The anniversary highlighted key milestones in FSF's history, including pivotal legislative reforms like the Credit Contracts Act and ongoing advocacy for proportional and common-sense regulatory frameworks. Challenges and opportunities were also acknowledged such as the 2008 Global Financial Crisis which caused 67 finance companies to fail - two of which were FSF members. This time of huge change for financial services emphasised FSF's ethos to only admit companies it truly believes are committed to responsible practices — an approach to membership that remains today. The event also recognised FSF's role in pioneering educational initiatives like the NZQA Level 5 Micro-Credential in Consumer Credit, aimed at raising industry standards and promoting professional development. "In our journey from humble beginnings to today's vibrant sector, FSF has played a pivotal role in shaping New Zealand's financial landscape," concluded Lyn McMorran. "We're committed to leading the charge to ensure that New Zealanders have access to diverse and practical financial solutions that meet their evolving needs, and contributing to a financial ecosystem that fosters growth and opportunity." About the Financial Services Federation: The (FSF) is the non-profit industry association for specialist financial services providers who are not registered banks. Its members collectively reach 1.7million New Zealanders, and support both businesses and consumers across the country with competitive and innovative options from traditional finance providers. FSF's 99 members include finance, leasing and credit-related insurance providers, and include the likes of Turners, UDC, MTF, several credit unions and building societies, and the finance arms of global motor vehicle brands including Toyota, Nissan, Honda, BMW, and Mercedes-Benz (see the full member list here). With 60 years of history, FSF has stringent membership criteria and enforces a Code of Conduct to maintain high standards in responsible non-bank lending. FSF members prioritise compliance, support consumer protection enforcement, and advocate for balanced regulations that ensure New Zealanders have access to responsibly-provided credit.
